Pemberton Senior Living in South Hutchinson, KS

Pros

• The event in the community room was spectacular.
• The community is a perfect place for seniors.
• It is a very nice small senior community that is still in good condition.
• The housing is clean and secure for seniors.
• It is clean and suitable for the elderly.
• The manager is very nice.
• The community is clean and quiet, and residents love it.
• The area and its quietness are loved by residents.
• The grounds are beautiful.
• Grandma has a fabulous room, the staff are great, and the facility is very clean.

Cons

• The place is not safe.
• The staff are unprofessional, rude, and condescending.
• The office is closed most of the time.
• Residents gamble in the lobby with the lights off.
• The manager Gwen is rude and unprofessional.
• In-laws have been without hot water for almost a week and were not offered hotel or temporary housing.
• Gwen refused to reimburse for a one-night hotel stay.

Review

Pemberton Senior Living is best suited for seniors who want a tidy, quiet, secure, small-community atmosphere and who can tolerate some variability in management responsiveness in exchange for a well-kept home and a calm neighborhood. The property emphasizes cleanliness, security, and a neat exterior, with residents praising the ease of living in a low-profile, intimate setting. For independent seniors who do not require constant, hands-on staff intervention, and who value a peaceful environment over bustling programming, this community checks many boxes.

Those who need reliable hot water, prompt maintenance, and consistently professional management may want to consider other options. Multiple reviews note management turnover and occasional rudeness from the on-site leadership, as well as office closures that slow responses and occasionally delay service. Rent in this community is described as high, with concerns that increases do not align with tenants' income or what is offered in terms of security; for households operating on a fixed budget, exploring a community with transparent pricing and predictable increases would be wise. Also, residents who require stronger safety assurances or more robust daily support might prefer a larger, more responsive provider.

The property's positives show up in cleanliness, upkeep, and a noticeably quiet setting. Reviewers describe clean, secure housing that feels safe, with attractive grounds and well-maintained interiors. Several accounts praise the small, neighborly feel and the atmosphere of calm. The location itself offers a residential, low-traffic environment that appeals to families visiting and residents seeking a peaceful home base. An event held in the community room reportedly stood out as spectacular, signaling that the space can support meaningful gatherings when staffing and coordination align.

On the downside, management and maintenance fragility loom large. Reports describe unprofessional and sometimes rude on-site leadership, hot-water outages lasting days, and no immediate provisions for temporary housing. Office closures and difficulty locating or following up on applications contribute to a sense of service inconsistency, amplified by multiple management changes over time. Physical drawbacks surface as well - some residents note cold floors due to a lack of padding under carpet, and others point to thin walls that let noise travel, with the parking lot also needing repair. These factors collectively temper the otherwise pleasant living environment.

Balancing the pros and cons reveals a clear tier of fit. The bright, tidy, low-key setting and clean grounds can offset dissatisfaction for residents who prize independence and a quiet home base. However, reliability gaps - water outages, uneven management responses, and the risk of sudden leadership changes - tend to overshadow the positives. For families evaluating long-term residency, the decision hinges on whether the peace and cleanliness are worth navigating occasional service lapses and pricing pressures. In short, if the priority is a serene, well-kept home with minimal bustle, Pemberton satisfies; if dependable management, water reliability, and predictable pricing matter more, alternatives deserve serious consideration.

Practical take: prospective residents should visit with concrete questions about current management stability, hot-water reliability, and the latest pricing structure. Ask how maintenance requests are handled, who is responsible for follow-up, and what protections exist during outages. Speak with current residents about noise levels, wall thickness, and parking lot conditions. If these checks align with comfort and budget, Pemberton Senior Living can support a quiet, independent senior lifestyle in a well-kept setting. If not, households should route to communities with steadier management, clearer, income-sensitive pricing, and stronger assurances on daily needs.

Transportation

• Roadrunner Taxi (0.2 miles)
• Hutch Taxi (2.3 miles)
• Burlington Northern Railroad (2.5 miles)
• Axel s Taxi (2.8 miles)
• U-Haul Neighborhood Dealer (3.6 miles)
• Budget (4.1 miles)
• Budget Truck Rental (4.1 miles)

Places of Worship

• Southern Baptist Convention (0.4 miles)
• Living Water Child Care Center (1 miles)
• Journey South Hutch (1.1 miles)
• The Zone (1.8 miles)
• St Teresa's Catholic Church (1.9 miles)
• First Church of God (1.9 miles)
• Fe Viva of The Nazerene (2.1 miles)

Restaurants

• Anchor Away (1.2 miles)
• Holly's Sweet Treats (1.2 miles)
• Anchor Inn (1.3 miles)
• R and B Drive Inn (1.4 miles)
• McDonald's (1.8 miles)
• Spangles (1.8 miles)
• Wendy's (2 miles)

Pharmacies

• Fraese Drug & Soda Fountain (1.5 miles)
• Aldrich (2.1 miles)
• Hutchinson Drug Store (2.3 miles)
• Health Mart Pharmacy (2.3 miles)
• Genoa-QOL Healthcare Co. (3.4 miles)
• QOL Meds (3.4 miles)
• Walmart Pharmacy (3.6 miles)

Theaters

• Fox Theatre Box Office (1.5 miles)

Physicians

• Payton Optical By Specs (1.5 miles)
• Hutchinson Clinic (2.3 miles)
• The Medical Center (2.3 miles)
• Hutchinson Clinic (2.3 miles)
• Earcare Hearing Aid Centers (3.4 miles)
• Grene Vision Group (3.5 miles)
• Greene Vision Group (3.5 miles)

Parks

• Hyde Park (2.9 miles)
• Rice Park Community Building (3 miles)
• Rice Park (3 miles)
• Fairgrounds Water Park (3.3 miles)
• Water Park (3.3 miles)

Cafes

• Scuttlebutts Coffee (3.4 miles)

Hospitals

• Hutchinson Ambulatory Surgery Center (3.9 miles)
• Hutchinson Regional Healthcare System (3.9 miles)
• Hutchinson Regional Medical Center (4 miles)
• Promise Regional Medical Center (4 miles)