1500 South 183Rd Street W, Goddard, KS 67052
For more information about senior living options: (844) 490-3973
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Memory-haven's Covid measures helped keep the mother healthy. The mother expresses thanks for the staff's care when contacted by phone, Facetime, or through the window. The staff's care is viewed as part of a collaborative team effort with families. The facility is described as very nice, even though it is pricey.
The nurses were rude and unfriendly. They had already decided the parents would not be allowed to live in the facility. Their excuse to refuse admission was ridiculous and didn't make sense. They did not tell the parents over the phone that they were declined. The family had to learn about the denial from a third party. The management doesn't care about their customers and will find any excuse to get rid of them. It is a pathetic place for a senior center. It is probably the worst place for the elderly in Sedgwick County.Families considering Memory Haven in Sedgwick County report a wide range of experiences, from troubling episodes during the admission process to moments of reassurance about safety and care once a loved one is there. The reviews paint a picture of a facility that can feel distant or hostile at the outset, especially when families are trying to understand whether their loved one will be welcomed and well cared for. Several commenters describe the intake experience as abrupt and unfriendly, with staff appearing to have already decided that admission would be denied before they even started the conversation. The sense of judgment is reinforced by what some families considered flimsy or nonsensical reasons for refusal, leaving them frustrated by the lack of clear, respectful communication at a critical moment.
One recurring grievance centers on how the denial is communicated. In a notable complaint, families say the decision was not conveyed over the phone with courtesy or clarity. Instead, news of the denial surfaced through a third party, which many readers would interpret as a failure of basic professional courtesy and transparency. The sentiment is that, even when a facility has the prerogative to decline admission, there should be a straightforward, respectful explanation and direct communication with the family rather than a disconnected reference through intermediaries. This combination of perceived bias and poor communication fuels a broader distrust of how the operation is run in the eyes of prospective residents and their loved ones.
The criticisms extend to the management as a whole, with some reviewers asserting that the leadership does not seem to prioritize the needs or experiences of their customers. Phrases like "the management doesn't care about their customers" and "they'll find any excuse to get rid of them or avoid them" appear with enough frequency to give the impression of a systemic attitude rather than isolated incidents. Several commentators label the facility as a poor choice for care, describing it in stark terms as one of the worst places for elderly people in the region. These strong opinions emphasize a belief that, beyond the day-to-day care, the values and priorities of the administration may be misaligned with what families expect from a place that is supposed to be a home for their aging relatives.
Despite the negative notes, there is a thread of positive experience that surfaces in the same body of feedback. During the Covid period, when many facilities faced extraordinary challenges, some families acknowledge that Memory Haven implemented measures that helped keep their loved ones safer. In these accounts, the staff's care is described as sincere and ongoing, with regular phone calls or video check-ins that give families reassurance. The comments note that the situation required teamwork between staff and families to navigate the restrictions on in-person visits, including window visits and mask-wearing, and that these efforts helped their loved ones feel connected and cared for despite the restrictions.
Cost is another recurring theme, with a succinct line that captures a common tension: "Pricey, but very nice." This sentiment underscores a reality in which families weigh the financial commitment against perceived quality. The terse positive recognition hints at a well-kept environment or amenities that families find appealing, even as they balance concerns about the admissions process and ongoing customer care. It's a reminder that, for some, the physical setting and the level of day-to-day care can be praiseworthy even when frustrations with communication or management color the overall impression.
Taken together, the collection of reviews presents a nuanced view. On one hand, there are clear and strong concerns about how admissions decisions are handled, how staff interactions can feel dismissive, and how management might fall short of the expectations families hold for respectful, responsive partnership in care. On the other hand, there are reports of effective safety measures during a challenging public health period and a sense that the care teams inside Memory Haven can be compassionate, communicative, and dedicated when families are engaged and involved. The contrast highlights how a facility can be capable of both high-quality care in practice and problematic experiences in initial encounters and organizational tone.
For anyone evaluating Memory Haven, the message seems to be: investigate beyond the promotional materials and speak with several families whose loved ones are currently there or have recently left. Pay attention to how admissions questions are handled, how transparent the facility is about policies, and how often and how clearly staff communicate with families. Consider the trade-offs between a warm, well-kept environment and the experience of being treated with courtesy and respect from the moment of contact. While Covid-era measures and ongoing safety practices may offer comfort and reassurance, the broader question remains about whether the facility's leadership consistently demonstrates the level of customer care and responsiveness that families rightly expect when entrusting a loved one to their care. In the end, the decision will hinge on weighing the visible care and safety features against the quality of interaction and communication experienced during the admissions process and beyond.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Wichita Mid-Continent (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Penta I, a premier assisted living community located in Goddard, KS. Our community offers a wide range of amenities and care services to ensure that our residents can enjoy a comfortable and fulfilling lifestyle.
Our fully furnished apartments feature all the necessary amenities for a convenient living experience. Residents can enjoy cable or satellite TV in the comfort of their own home, as well as Wi-Fi/high-speed internet access to stay connected with loved ones. Each apartment also includes a kitchenette, allowing residents to prepare their own meals if desired.
At Penta I, we understand the importance of delicious and nutritious meals. Our on-site restaurant-style dining offers residents a variety of menu options tailored to meet special dietary restrictions, including diabetes diets. Our dedicated staff takes pride in providing personalized meal preparation and service, ensuring that each resident's nutritional needs are met.
We emphasize the physical and mental wellness of our residents by offering various activities and care services. Our community has a small library for those who love to read, as well as outdoor spaces and gardens where residents can relax and enjoy nature. We also provide assistance with daily activities such as bathing, dressing, transfers, and medication management. Our mental wellness program focuses on promoting emotional well-being through engagement and support.
In addition to our exceptional amenities and care services, Penta I is conveniently located near various amenities in the Goddard area. There are cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians all within close proximity to our community.
At Penta I in Goddard, KS, we strive to create an inclusive community where residents can thrive physically, mentally, and emotionally. With our top-notch amenities and dedicated care services team on hand 24/7 for supervision and assistance with daily needs – you'll find everything you need right here at Penta I!
Penta I is located at 1500 South 183Rd Street W, Goddard, KS 67052 in Sedgwick County, Kansas
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