802 North Main Street, Cheney, KS 67025
For more information about senior living options: (866) 208-4318
Overall Review of Cheney Golden Age Home Plus
Pros
They received excellent care and were happy every time they were visited.- The staff kept families informed whenever anything was needed or medications were changed.
- They became like family and showed great concern for the residents.
- They gave residents respect, dignity, and love.
- They would definitely recommend Cheney for loved ones.
- The staff are great people who care about residents.
- The staff are attentive, the food service is great, and they have strong hometown connections.
- Staff made a special effort and attended the mom’s funeral.
- The staff are helpful and friendly.
Cons
The facility failed to inform the agency about a COVID case, and the staff were rude, leaving no report or information about patients.- The staff claimed they could handle Alzheimer's, but the reviewer says they cannot, advising others to find another facility to avoid stress.
- COVID care at the facility was described as poor.
- The environment was too hot to visit, making it uncomfortable for guests and staff.
Review
Cheney Golden Age Home Plus is best suited for seniors who want a warm, family-like setting where staff remember residents’ stories, respond promptly to needs, and treat daily life as a trusted routine. The community consistently delivers daily care with personal attention, and families report that staff become deeply involved in residents’ lives, attending family events and maintaining regular communication about health changes. This is a good fit for seniors who value dignity, steady routines, and social engagement over high-intensity medical oversight. It works well for families seeking a local, close-knit environment in Cheney, KS, where neighbors feel like extended family. Those with complex memory care needs or aggressive behavioral challenges should be aware that alternatives may better suit those requirements.
On the strength side, the care team stands out. Reviews repeatedly describe staff as caring, attentive, and genuinely aligned with resident comfort. Families note that caregivers call when medications change and coordinate with external agencies or medical providers, not leaving families in the dark. The community is described as respectful and patient-centered, with staff members who go the extra mile, attending funerals, ensuring perceived dignity in end-of-life moments, and building genuine connections that lessen the sense of isolation. Food service is praised as well, and the overall tone is that of a small-town facility with real, front-line warmth. The combination of constant accessibility and a welcoming atmosphere is the core advantage.
However, several accounts flag meaningful gaps. One reviewer described a breakdown in communications with an outside agency, including a lack of reporting and a dismissive attitude from staff, which undermined trust at a crucial time. Another family tension centers on dementia care: despite assurances, a relative with Alzheimer’s was not adequately supported, creating stress and dissatisfaction for families seeking specialized memory care. A separate comment highlights a facility-wide issue with heat that makes visits uncomfortable. Taken together, these items signal that while the staff’s empathy is strong, operational consistency, especially around transitions, dementia capability, and environmental comfort, has room for improvement.
Those strong personal blocks of care partly offset the drawbacks. The everyday kindness and neighborly feel reduce anxiety for families and provide a stable, reassuring routine for residents. When paired with reliable communication about medical changes and timely responsiveness, the positives can outweigh occasional missteps. The warm reception, good meals, and genuine respect for residents’ dignity contribute to a quality of life that many families value above other conveniences. In other words, Cheney Golden Age Home Plus delivers a compelling daily experience, but it is not a flawless match for every memory-impaired resident or every family that prioritizes airtight clinical transition protocols.
For families evaluating options, a practical next step is to probe dementia-specific capabilities, staffing ratios, and how care plans are tailored for residents with Alzheimer's or other memory disorders. Ask to see a sample care plan, request a dementia-focused activity calendar, and request opportunities to observe staff interactions with residents who have memory challenges. Tour during different times of day to assess temperature comfort and noise levels. Confirm how and when outside agencies are notified of changes, and who is the point person for medical updates. The facility’s strengths, staff devotion, communication intent, and a warm community, should align with the resident’s priorities and the family’s capacity to participate.
Overall, Cheney Golden Age Home Plus presents a solid, practical choice for families seeking steady, compassionate daily care in a homelike Cheney setting. The clear advantages are staff who care deeply, dependable day-to-day support, and a culture of dignity and personal attention. The caveats center on memory-care suitability, transitional communication with external providers, and environmental comfort concerns. If memory impairment is a central consideration, or if consistent, dementia-specific programming is non-negotiable, alternatives should be compared. For suitable residents, this community offers a trustworthy home base with meaningful relationships that can make the aging process less burdensome for families and more comfortable for residents.
8 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Wichita Mid-Continent (19 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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