802 North Main Street, Cheney, KS 67025
For more information about senior living options: (844) 490-3973
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Over the past five-plus years, families have entrusted their loved ones to the Main Street villa, and the range of experiences reflects both the warmth of compassionate caregiving and the frustration that can come with bureaucratic mix-ups and unmet expectations. Across multiple reviews, the common thread is a strong sense of care, companionship, and respect for residents, even as some families warn about gaps in communication, handling of certain conditions, and environmental comfort.
Several accounts highlight an exemplary standard of personal attention. One family described "excellent care" and noted that their loved ones were happy whenever they visited. They valued the staff's habit of calling with updates on medical changes, a practice that helped families feel connected and informed. The care team was described as turning into something of a family itself - people who genuinely showed concern for the residents. The most touching gesture mentioned was the large group of staff members who attended a memorial service for a parent, underscoring a level of compassion and respect that extended beyond routine duties. In that sense, the villa earned a strong sense of trust: "They gave our parents respect and dignity and love," and the sentiment was echoed in statements like "They became like family."
Beyond the everyday care, several compliments focused on the people who work there. Reviewers spoke of attentive, friendly staff and care teams that seemed to know the residents well. There are mentions of good food service and even "hometown connections," with some reviewers noting awards and recognizing the staff's dedication. Phrases such as "Wonderful staff!" and "thanks for caring for our family member" accompany stories of long life milestones - one family member living to 100 - where the care and communication were appreciated. Overall, the narrative paints a picture of a facility where, when things went right, residents and families felt supported, respected, and well cared for.
Yet, alongside these positive experiences, there are cautionary notes that prospective families would want to consider. One review recounts a troubling encounter with agency staff when the facility failed to inform the external agency about a positive COVID-19 case. The response from some staff - being told to "just walk around" for a report and to locate information on one's own - was described as rude and unhelpful, with a palpable sense that reporting and communication protocols were not consistently practiced. This experience contrasts with the many praising remarks and highlights how essential clear communication and professional handoffs are when coordinating care for multiple caregivers.
Another critique centers on the care of residents with Alzheimer's disease. A reviewer recounted a six-week stay for a father-in-law who had Alzheimer's and UTIs, and while staff initially claimed they could handle someone with Alzheimer's, the reviewer felt that this was not the case. The takeaway was a strong warning to families: if a loved one has Alzheimer's, be prepared to advocate for additional specialized attention and to seek a facility with demonstrated expertise in dementia care. This perspective sits in opposition to the many compliments about staff empathy, reminding readers that compassionate intent must be matched with appropriate capability and focus for complex cognitive needs.
COVID-related care and infection control also appear as recurring concerns. A reviewer explicitly labeled the overall COVID care as "poor," and the earlier incident about not informing the agency about a positive case underscores a broader anxiety about transparency and safeguarding. In the context of a facility where many families rely on consistent and accurate information, these threads emphasize the importance of robust, visible infection control practices and timely, clear communication with families and external care teams.
Environmental comfort and logistics show up as a more practical, everyday factor in the experiences. A reviewer noted that the facility is a nice place but that it's "too hot to visit," suggesting that comfort levels inside the building - whether temperature control or guest conditions - matter to families who visit and to residents who live there. This detail reflects how important the physical environment is to the overall sense of well-being and to the perception of quality of care. When combined with the more emotional narratives of care, it presents a balanced view: a place where the people matter deeply, but where the day-to-day environment and administrative practices can influence the overall experience.
In sum, the collection of reviews paints a nuanced portrait of the Main Street villa. The facility is repeatedly described as a place where staff form genuine connections with residents, show dignity and respect, and go above and beyond in moments such as attending a funeral to celebrate a life. Families feel comforted by proactive communication about medical changes and by the perception that caregivers treat their loved ones as if they were their own family. At the same time, there are significant caveats: inconsistent communication with external care teams, questions about the facility's capacity to manage dementia care, concerns about the handling of COVID cases and transparency, and some environmental shortcomings that can affect visits and comfort. For families evaluating this community, the messages suggest a strong core of compassionate caregiving and human connection, tempered by careful scrutiny of infection control practices, dementia care readiness, and clear, reliable communication channels.
Cheney Golden Age Home Plus in Cheney, KS is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The rooms are fully furnished, providing a comfortable and homely environment for the residents. There is also a beautiful garden on the premises where residents can relax and enjoy nature.
Housekeeping services are provided regularly to maintain cleanliness and tidiness within the community. Additionally, move-in coordination is available for those who require assistance with transitioning into their new home.
For those who enjoy spending time outdoors, there is ample outdoor space where residents can engage in activities or simply take a leisurely stroll. Telephone and Wi-Fi/high-speed internet access are also available to keep residents connected with their loved ones.
Care services at Cheney Golden Age Home Plus include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that each resident receives appropriate medical attention when needed. Specialized care is available for individuals with diabetes including monitoring their diet.
Meal preparation and service are provided, taking into consideration any special dietary restrictions that residents may have. Medication management ensures that medications are taken as prescribed. Transportation arrangements for medical appointments are made so that residents can attend regular check-ups and treatments without hassle.
The community provides scheduled daily activities to keep residents engaged and entertained. Whether it's socializing with fellow residents or participating in stimulating games or exercises, there is something for everyone.
At Cheney Golden Age Home Plus, the focus is on providing personalized care in a warm and inviting environment. Residents can enjoy a fulfilling lifestyle knowing that their needs and comfort are prioritized by experienced staff members.
Cheney Golden Age Home Plus is located at 802 North Main Street, Cheney, KS 67025 in Sedgwick County, Kansas
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