Elm Crest Senior Living Community
Save2104 12th Street, Harlan, IA 51537
For more information about senior living options: (844) 490-3973
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Taken together, the impressions shared about Elmcrest and its nearby counterparts paint a portrait of a place that many families find welcoming, warm, and well-run, even as a single account raises serious safety concerns. Several reviewers begin with the moment you walk through the door, where the environment itself feels inviting and the initial tour is delivered with care. Callie, in particular, is highlighted as knowledgeable and capable, helping prospective residents feel at ease as they consider a move. The overall sense is that the physical space - the apartments and common areas - can look beautiful, and the atmosphere in the lobby and tour rooms often leaves visitors feeling like they're already home.
The human side of the experience stands out just as much as the setting. Reviewers consistently note that the staff across the facility is friendly and helpful, attentive to every detail, and genuinely focused on reducing the stress that families face when transitioning a loved one into a senior living environment. Royce is singled out as someone who brings joy to the process, with families appreciating how staff members strive to take the worry out of such a move. In several accounts, the team's dedication to making the transition smoother is seen as a major strength, underscoring a culture of hospitality and support.
Community and care extend beyond administrative attentiveness to moments of connection and everyday life. One reviewer praised a video made with residents, expressing that it brought both laughter and tears and wishing health and safety for the entire staff. Such gestures underscore a sense of community and purpose that residents and families alike find meaningful. Other comments emphasize how the staff create an organized, clean, and welcoming environment that supports daily living and well-being, reinforcing the impression of Elmcrest as a place where people feel cared for and able to settle in comfortably.
Yet not all feedback aligns on safety and care standards. A strongly negative account describes Elm Crest as not safe and alleges significant negligence in care during a rehab stay after a broken leg. The reviewer details a policy that allegedly allowed their 92-year-old mother, who was a known fall risk, to be left on a toilet during the night, leading to another fall and a new injury. They attribute this to understaffing and say that the incident was not acknowledged as wrong by management or nursing leadership. The consequences, they claim, included a substantial financial cost and a setback in recovery, with criticism directed at a night nurse for poor communication and failure to relay critical medical information or contact the family during a hospital visit. This account closes with a warning that there are safer options with more competent management.
Other families, meanwhile, report highly positive experiences that stand in contrast to that warning. Comments like "friendly helpful staff, clean and organized" and "nice facility; my grandmother stays there. They take good care of her" evoke everyday satisfaction with the level of care and the environment. One family describes the move of their mother about six months earlier, initially driven by concern that the transition might be harsh after living independently in a beloved home. It turned out to be a positive change: the mother adapted well, loved the social activities, and praised the quality of the food. The family notes visible improvements in health and well-being, including better appetite and weight gain, and expresses heartfelt gratitude toward the staff who care for residents.
Beyond individual anecdotes, there is a clear sense of Elmcrest as a place that many see evolving into a fulfilling retirement or assisted-living arrangement. A reviewer who might be considering moving themselves wrote that it seems like a very nice place to retire and requested practical details - cost, room sizes, freedom to move about, transportation options, and information about the nurses. This perspective highlights the practical aspects families weigh when choosing a facility: affordability, layout, mobility, and available services, all of which appear to be central to Elmcrest's appeal for many residents and their loved ones.
In sum, the collection of reviews presents a nuanced picture. For many, Elmcrest and its staff offer beauty, warmth, and a strong sense of community, with tours and daily care delivered by people who are eager to help and to make life easier for families. The facade of a well-maintained facility - clean, organized, with attentive caregivers - aligns with the experiences of several residents and relatives who speak highly of the food, activities, companionship, and the overall quality of care. At the same time, a troubling account raises questions about safety practices and communication, reminding prospective residents and their families that no single review tells the full story. If you're considering Elmcrest, it would be prudent to visit, speak with multiple staff members, review safety policies, and assess whether the care philosophy and safety culture align with your loved one's needs and your family's expectations.
Elm Crest Senior Living Community in Harlan, IA is a vibrant and welcoming assisted living community that offers a range of care options to meet the unique needs of each resident. As a Continuing Care Retirement Community (CCRC), Elm Crest provides various levels of care including Independent Living, Memory Care, Respite Care, and Skilled Nursing Facility services.
Residents at Elm Crest enjoy a wide array of amenities designed to enhance their quality of life. These include access to a beauty salon for personal grooming needs and cable or satellite TV for entertainment. The community also offers convenient transportation services operated by the community, allowing residents to easily access nearby locations. The computer center keeps residents connected and engaged digitally, while the fitness room promotes an active lifestyle. Accommodations are fully furnished with private bathrooms and kitchenettes for added convenience.
Housekeeping services ensure that residents have more time to enjoy the beautiful outdoor spaces and gardens within the community. Restaurant-style dining offers nutritious and delicious meals prepared by professional chefs. For quieter moments, residents can visit the small library or make use of the Wi-Fi/high-speed internet facility.
To ensure the well-being and safety of residents, Elm Crest provides 24-hour supervision along with assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also available to assist with maintaining proper health routines. Special dietary restrictions are taken into consideration for all meal preparations.
Residents at Elm Crest have plenty of opportunities for social engagement through concierge services, planned day trips, resident-run activities, and scheduled daily activities. The nearby parks provide additional outdoor recreational options. With several pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located nearby, residents have easy access to necessary services.
Elm Crest Senior Living Community in Harlan, IA is dedicated to providing compassionate care in a supportive environment where residents can thrive and enjoy their golden years with peace of mind.
Elm Crest Senior Living Community is located at 2104 12th Street, Harlan, IA 51537 in Shelby County, Iowa
Elm Crest Senior Living Community's various support services are crucial in creating a safe and nurturing environment for residents with dementia or Alzheimer's disease. Assistance with dressing helps residents maintain dignity and personal hygiene, while medication management ensures that they receive the correct medications at the right times, reducing confusion. Meal preparation and service provide not only nutrition but also social interaction during mealtimes, which can enhance cognitive engagement. Support with activities of daily living, such as bathing and transfers, promotes independence while ensuring safety, preventing falls or other accidents common among this population. Additionally, 24-hour supervision offers peace of mind to both residents and their families by guaranteeing immediate assistance when needed, effectively addressing any unexpected behaviors associated with memory impairments. Together, these features foster an environment that supports both physical well-being and emotional stability for those facing the challenges of memory loss.
Elm Crest Senior Living Community on seniors.fyi includes 6 photos including images showing building, interior, windows, kitchen, decor, entrance, exterior, living room, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
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