Home Helpers & Direct Link - Davenport, IA

Pros

• The care services provided by the home health company have been great and there have been no issues except for occasional call-in sick incidents.
• The loved one received excellent care from the company and they found the staff to be very acceptable.
• Despite not using the company's services, the reviewer appreciated their kindness, understanding, and informative assistance.
• The caregiver who takes care of the loved one is highly praised by them, as they share similar beliefs and backgrounds and can relate to their needs.
• Initially facing some issues, the reviewer eventually found a caregiver that they love and are satisfied with the service provided.

Cons

• Sometimes, their call-in service fails to promptly address sick leave notifications.
• The reviewer eventually decided not to use the home health company due to their mother's need for more assisted living.
• There was an issue in the beginning with the caregiver assigned, but it was eventually resolved.

Review

When it comes to providing care services, one home health company seems to have a stellar reputation. While there has been one minor issue with their call in service, where sometimes sick calls are not immediately communicated to the clients, overall their care services have been exceptional. Clients have expressed great satisfaction with the care provided and have found the staff to be understanding and kind.

In one instance, the care given by this company was described as excellent. The loved one receiving care had a positive experience and the family found the level of attention given to be more than satisfactory. It appears that this particular case involved some form of casting, which was deemed acceptable by the family. Overall, their experience with this home health company seemed to be without any major issues.

In another situation, a potential client decided not to use this home health company due to the specific needs of their mother changing. However, despite not becoming an official client, they still had a positive encounter with the company. The staff demonstrated kindness and provided them with ample information regarding assisted living options. This shows that even for those who ultimately choose another path for their loved ones' care, this home health company still offers compassionate guidance.

One review is based on feedback from a loved one who receives care from this company. Despite being in a different location from her caregiver, she has expressed great satisfaction with the companion assigned to her. The caregiver's beliefs and background align closely with hers, creating a strong bond between them. Furthermore, the caregiver possesses experience specifically related to her ailment, allowing for better understanding and personalized assistance. Although there were initial hiccups in finding the perfect match in terms of caregivers, they eventually found someone they truly love.

Overall, it is evident that this particular home health company excels at providing quality care services. While there may be occasional challenges with communication regarding sick calls and initial caregiver assignments, these minor setbacks do not overshadow the positive experiences shared by clients. The high level of care, understanding, and kindness demonstrated by the staff has left a lasting impression on those who have had interactions with this company. For individuals seeking home health services, this company appears to be a reliable choice that prioritizes the well-being and satisfaction of their clients.

This part of Davenport, Iowa offers a diverse range of amenities within close proximity. There are several dining options such as Charley's Grilled Subs, McDonald's, and Burger King for convenient meals. Additionally, there are reputable physicians and hospitals nearby including Quad Cities Eye Care and Trinity Human Service. For leisure activities, there are parks like Garfield Park and Vander Veer Botanical Park for scenic walks. In terms of healthcare, pharmacies like Walgreens and CVS Pharmacy are readily available. Overall, this area provides a mix of essential services and recreational opportunities that could be beneficial for seniors looking to reside in a vibrant community.

Restaurants

• Charley's Grilled Subs (0.3 miles)
• McDonald's (0.4 miles)
• Burger King (0.5 miles)
• Freddy's Frozen Custard & Steakburgers (0.6 miles)
• The Filling Station (0.9 miles)
• Sancho's of Davenport (0.9 miles)
• Steel Plow Burger II L (1.2 miles)

Physicians

• Quad Cities Eye Care (0.3 miles)
• Stanton Optical (0.5 miles)
• Quad City Family Physicians PC (0.9 miles)
• Community Care (1 miles)
• Oculofacial Aesthetics (1.4 miles)
• Radiology Group, PC (1.5 miles)
• White Don Hearing Aid Service (1.5 miles)

Cafes

• Panera Bread (0.5 miles)
• Starbucks (1.1 miles)

Hospitals

• Trinity Human Service (0.9 miles)
• Select Specialty Hospital (0.9 miles)
• Select Specialty Hospital-Quad Cities (0.9 miles)
• Select Health Systems (1 miles)
• Genesis Cancer Care Institute (1.9 miles)
• Genesis West - Neuro (1.9 miles)
• Edgerton Women's Health Center (2.5 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Hot Shots Nuclear Medicine (1.6 miles)
• Pharmacy Services of Quad Cities (1.6 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.4 miles)

Parks

• Garfield Park (1.4 miles)
• Vander Veer Botanical Park (1.5 miles)
• Vander Veer Fountain (1.6 miles)
• Glen Armil Park (1.8 miles)
• Junge Park (1.9 miles)
• Lindsey Park (3 miles)
• Centennial Park (3.3 miles)

Places of Worship

• St Paul The Apostle School (1.8 miles)

Theaters

• Cinemark Davenport 18 IMAX (2.9 miles)