222 Parkview Street, Plymouth, IN 46563
For more information about senior living options: (844) 490-3973
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During a visit, the visitor noted that the person they were seeing wasn't in her room, yet two staff members were quick to step in and help locate her. That prompt assistance left a positive first impression, suggesting a responsive and attentive environment where residents and their families can rely on staff to help when needed.
From the first interactions, the staff came across as friendly and welcoming not only to residents but also to nonresidents. The reviewer highlighted that staff are kind, attentive, patient, and helpful with the residents, and they remarked that it was lovely to see this level of care in action. The atmosphere, as described, felt warm and supportive, with clear indications that staff members genuinely care about the well-being and comfort of those living there and those visiting them.
Overall sentiment about the people who work there was glowing. The reviewer stated, "I think everyone does a fabulous job," which captures a strong sense of pride and dedication among the staff. They described the place as "a wonderful place to work and to be," suggesting not only a high quality of care but also a positive culture and environment that makes the facility a good place to be for residents, families, and staff alike.
The facility itself was described as nice, reinforcing the impression of a well-maintained and pleasant setting. The tone conveyed a sense of pride in the physical environment - from the surroundings to the general ambiance - contributing to a welcoming and comforting experience for residents and visitors.
However, the reviews also raised notable concerns about one aspect of daily life there: food. It was observed that the meals can be frequently inappropriate for patients, with hard vegetables and fruit and food that arrives cold. The reviewer even described the service as happening in a context of gross understaffing, particularly on weekends. This critique points to a significant area where the experience can fall short of the otherwise positive tone set by staff and the facility's atmosphere, highlighting a gap between the quality of care and the nutrition/services side of the operation.
Taken together, the impressions paint a picture of a place with many strengths. The staff are repeatedly praised for their friendliness, attentiveness, and kindness, and the environment is depicted as welcoming and well-run. The strongest praise centers on the people and the culture - how they interact with residents and visitors, and the evident care that goes into daily life. Yet the recurring concerns about meal quality and weekend staffing suggest tangible opportunities for improvement in food service and staffing consistency. Balancing a superb human-centered approach with reliable, well-prepared meals could further elevate the overall experience and ensure that all aspects of care align with the high standards already demonstrated by the people who staff and run the facility.
Pilgrim Manor in Plymouth, IN is a skilled nursing facility that offers a range of care services to meet the needs of its residents. The facility boasts a variety of amenities designed to provide comfort and convenience. Residents can enjoy the on-site beauty salon, cable or satellite TV in their fully furnished rooms, and access to the community-operated transportation for any errands or outings they may have. In addition, there is a computer center available for residents to stay connected, as well as a fitness room and wellness center for those looking to stay active.
The dining experience at Pilgrim Manor is top-notch, with restaurant-style dining and special dietary options available upon request. Housekeeping services are provided to ensure that residents' living spaces are clean and tidy. The facility also offers move-in coordination assistance to help make the transition as smooth as possible.
For recreational purposes, Pilgrim Manor has a gaming room, small library, and outdoor space where residents can relax and socialize. There are also scheduled daily activities and resident-run activities for residents who enjoy staying active and engaged.
In terms of care services, Pilgrim Manor offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided by trained staff members. Specific dietary restrictions can be accommodated for residents with diabetes or other special dietary needs.
Furthermore, Pilgrim Manor is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows easy access to essential services for both residents and their families.
Overall, Pilgrim Manor provides a comfortable and supportive environment for seniors in need of assisted living care. With its extensive list of amenities and care services combined with its convenient location nearby various amenities in Plymouth Indiana it aims to meet the needs of its diverse resident population
Pilgrim Manor is located at 222 Parkview Street, Plymouth, IN 46563 in Starke County, Indiana
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