Ossian Health Care And Rehabilitation Center

Pros

• The one-bedroom apartment offers ample space, giving residents comfort and a sense of home.
• The facility features a spacious shower that residents enjoy using.
• Residents appreciate the opportunity to sit in front of the fireplace and socialize with others.
• The staff members are described as professional, warm, and caring towards the residents.
• Various activities are provided to cater to different interests, enhancing the residents' quality of life.

Cons

• The memory care unit is misleading, catering only to residents who require minimal attention and excluding those with more challenging behaviors.
• Staff members frequently complain about caring for residents like the reviewer’s grandmother, indicating a lack of professionalism and compassion.
• The CNA explicitly expressed a desire to avoid taking care of the grandmother due to her Alzheimer's-related behaviors, demonstrating a significant lack of empathy.
• Residents are threatened with removal or being sent to psychiatric facilities instead of receiving proper care and understanding for their conditions.
• There has been no effort to replace the grandmother's missing dentures after two years, highlighting neglect in basic dental care.
• The administration misrepresents laws and regulations, manipulating families into compliance for their convenience rather than prioritizing resident well-being.
• Staff turnover is high, suggesting issues with management and working conditions that compromise resident care.

Review

In the search for suitable assisted living arrangements, many families desire a facility that balances safety, comfort, and quality care. For families like the one involving a concerned daughter and her elderly mother, these expectations may initially appear met at a seemingly accommodating assisted living facility. With a spacious one-bedroom apartment featuring amenities such as a washer and dryer, ample space for residents to navigate comfortably, and enjoyable features like a generous shower and a fireplace for social interactions, it would seem that the environment fosters both physical comfort and social engagement. However, beneath this inviting facade lies an unsettling reality that has prompted serious concerns about the care provided to residents with more complex needs.

While the daughter initially appreciated the professionalism of the staff members—describing them as both warm and caring—it quickly became evident that their support was not uniform across all units of the facility. The crux of their dissatisfaction centers around the memory care unit, which was promoted as providing specialized care for patients with Alzheimer's disease. Unfortunately, experiences within this unit reveal significant shortcomings; rather than catering to all individuals experiencing dementia-related challenges, those who displayed any form of distress or challenge were marginalized. In fact, when her grandmother began manifesting typical behaviors associated with Alzheimer's—such as crying out of fear—the administration took drastic measures by relocating her without prior consultation or choice from family members.

The decision to move her grandmother from what was supposed to be an attentive memory care unit only exacerbated concerns about how well staff could handle residents who require more than simple supervision. The daughter's visits frequently revealed troubling interactions between Certified Nursing Assistants (CNAs) and residents. On multiple occasions, CNAs expressed frustration over having to manage behavior that they deemed problematic due to their inadequate training or empathy for complex emotional states related to dementia. One particularly jarring incident involved a CNA expressing relief when told of another visitor's presence simply because it meant fewer responsibilities would fall on her at work—a clear indicator of employee morale issues stemming from inadequate support systems in place.

Compounding these situations are alarming incidents regarding personal belongings—specifically dentures—that raise questions over elder neglect within this facility. After two years in residence without any concerted efforts made by the administration to locate or replace missing dentures after they "went missing," it has become increasingly apparent that fundamental aspects of patient dignity are overlooked during caregiving routines. This neglect not only affects physical health but also detracts from overall quality of life and self-identity—a central concern for anyone facing cognitive decline.

Faced with these unacceptable treatment conditions coupled with threats from management regarding removal or institutionalization in psychiatric settings over understandable behavioral expressions becomes untenable for families seeking compassionate care solutions for loved ones suffering from dementia or Alzheimer’s-related challenges. The family felt compelled not just to seek alternative placements for their grandmother but also initiated plans to report Ossian—the assisted living authority—in hopes that systemic changes might arise due to their negligence.

In conclusion, while some positive attributes exist within this assisted living community—from its comfortable accommodations to professional staff—the review illustrates that potential residents must exercise caution before entrusting their loved ones into environments where concern over operational ease outweighs genuine compassion toward those requiring delicate handling due to cognitive impairments. As demonstrated through this family's experience, transparency surrounding actual caregiving practices is paramount when evaluating eldercare facilities; thus prospective residents should thoroughly investigate options before deciding on a placement location while remaining vigilant against facilities posing as supportive environments yet falling short in essential areas of resident care.

Restaurants

• Mi Casa Mexican Restaurant (0.1 miles)
• El Camino Real (7.9 miles)
• Double T's Restaurant & Pub (7.9 miles)
• Coco China Buffet (8.1 miles)
• Waynewood Inn (8.2 miles)
• Pike's Pub (8.8 miles)
• McDonald's (9 miles)

Cafes

• Crimson House Cafe (0.5 miles)
• Starbucks (11.8 miles)

Places of Worship

• Salem United Church Of Christ (6.3 miles)
• Zanesville United Methodist Church (6.3 miles)
• Nine Mile United Methodist Church (6.7 miles)
• Murray Missionary Church (6.9 miles)
• Youth For Christ (8.6 miles)
• First Presbyterian Church (9 miles)
• Antioch Lutheran Church ELCA (9.6 miles)

Transportation

• Fort Wayne International Airport (FWA) (6.9 miles)
• U-Haul Neighborhood Dealer (10.3 miles)
• U-Haul Neighborhood Dealer (12.1 miles)

Hospitals

• Lutheran Health Network (8.1 miles)
• Bluffton Regional Medical Center (10.5 miles)
• Bluffton Regional Continuing Care (10.5 miles)
• Orthopedic Hospital Physical (11.2 miles)
• Lutheran Health Network (11.3 miles)
• Iom Health System (11.4 miles)
• Rehabilitation Hospital of Ft. Wayne (11.5 miles)

Pharmacies

• Walgreens (8.1 miles)
• Walgreens (9.1 miles)
• Walgreens (10.3 miles)
• Kroger Pharmacy (10.3 miles)
• Walgreens (11 miles)
• CVS Pharmacy (11.1 miles)
• Kroger Pharmacy (11.2 miles)

Physicians

• TLC Hearing Center (9.2 miles)
• Markle Medical Center (9.8 miles)
• Wells Medical Services (10.3 miles)
• Caylor-Nickel Clinic (10.4 miles)
• Family Practice Center (10.4 miles)
• Jose G. Panszi, MD, FAAN (10.5 miles)
• Jed Tompkins DO (10.9 miles)

Parks

• Washington Park (10.8 miles)
• Ouabache State Park (11.1 miles)
• Roanoke Park (12.1 miles)