Newburgh Health Care in Newburgh, IN
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10466 Pollack Avenue, Newburgh, IN 47630
For more information about senior living options: (844) 490-3973
The staff’s personal involvement is appreciated and makes residents feel cared for. Thanksgiving Dinner with residents and guests was great, and the activities team builds community. The staff are attentive and work hard to provide all that is needed. The Baker tradition of great nursing is seen as making the place feel like home. The facility provides very good service to those under care. The staff are compassionate, attentive, and caring toward residents. The therapy team treats rehabilitation patients and long-term residents like family. The care team is friendly, respectful, and dedicated, according to family members and residents. The facility is viewed as a great place for rehabilitation or long-term living, with a sense of community and care.
The food is terrible and cold, with little variety and no substitutes, and concerns from residents’ families were not addressed. There are not enough staff to meet residents’ needs, so patients have to wait and safety is compromised. Upper management is disorganized, with poor communication and reports of bullying among staff. The facility is described as neglectful and abusive by families, with some calling for it to be shut down. Residents are reportedly discharged too early, sometimes without basic care like baths or showers. Some reviewers allege staff lied or misled families to keep them staying at the facility. There are safety concerns, including lingering hazards such as cords on beds and dirty clothes left in rooms.Newburgh Health Care is best suited for families seeking a locally owned rehab and long-term care option that prioritizes personal attention and a home-like, community-driven atmosphere. The facility earns its strongest value from staff who demonstrate hands-on involvement, an emphasis on resident interaction, and programs that create a sense of togetherness. Reviews consistently highlight the therapy-focused core of the operation, daily PT/OT when a resident is recovering, and a therapy team that treats rehabilitation and long-term residents with a familial approach. The activities team and nursing staff are repeatedly praised for building bonds, delivering care with warmth, and making residents feel seen. For families who want to stay engaged and observe a facility with a tangible, neighborly culture, Newburgh Health Care offers a compelling fit. It shines when the objective is not merely custodial care, but a place that feels like “home” while pursuing meaningful recovery and daily living.
Those considering alternatives should weigh options carefully if the priority rests on consistently high administrative communication, predictable meal quality, and rigorous clinical oversight. Several reviews flag potential red flags that may push families to examine rivals: concerns about food quality, variability in meal service, and a kitchen that closes after trays are sent out. Additional questions arise around staffing levels and responsiveness, with multiple accounts of delays or gaps in care when demand outpaces available aides or nurses. Importantly, there are serious anecdotes in the record, claims of neglect, complicated discharge decisions, and disputes with administration, that warrant thorough vetting. Families who require top-tier medical follow-through, meticulously coordinated discharge planning, or a consistently smooth front-office experience may find these areas better served elsewhere.
The strongest pro-work combination at Newburgh Health Care is the clearly visible, frontline caregiving culture. Attentive nurses, compassionate CNAs, and a therapy staff that aims to integrate rehabilitation into everyday life create a tangible sense of reliability for residents and families. The facility is repeatedly described as clean and orderly, with residents noting daily room care, routine laundry, and predictable routines that contribute to a stable environment. The local ownership flavor is a tick in the “trust and accountability” column for many families, who report managers and staff who appear accessible and invested in long-term outcomes. Activities and social engagement, band performances, bingo, and group events, help combat isolation and reinforce a sense of belonging, which matters greatly for mental well-being during recovery or extended stays.
However, the main cons cannot be ignored. Food quality and consistency emerge as a recurring sore point, with instances of meals that are cold, limited in variety, and lacking substitutes when diet changes are needed. Reports of insufficient staffing and the resulting waits for basic assistance undermine the daily experience and safety, especially for residents with mobility or cognitive challenges. Communication gaps within upper management, including how concerns are acknowledged and resolved, create a perception of disjointed operations that undercut otherwise solid care. Some families describe experiences that border on safety and neglect concerns, discharge pressures, delayed treatments, and miscommunications about a resident’s status, which understandably shake confidence. The combination of these negatives with ongoing staffing and leadership questions means that, for some potential residents, alternatives may offer a calmer path with fewer operational risks.
The key to whether the positives offset the negatives lies in the specifics of each resident’s needs and the family’s tolerance for risk, communication, and variability. For those who want a warm, homey setting, with a real sense of community, and a rehabilitation-focused approach that remains personal even when staff are stretched, Newburgh Health Care can deliver tangible value. The care philosophy that centers on family-like interaction, daily therapy, and a staff-driven culture of attentiveness provides a strong counterweight to occasional service gaps. Yet for families who demand unwavering consistency in dining, a rigorously staffed nursing floor, and consistently proactive management communication, the current mix may feel uneven enough to explore alternatives. The facility’s strength is not abstract, it is amplified when families stay engaged, ask hard questions, and monitor progress closely.
Practical next steps for families leaning toward a trial include arranging direct conversations with frontline caregivers, therapy staff, and the administrator to establish a clear view of staffing patterns by shift and the specific care plan for a resident’s condition. Request example menus, recent state survey results, and a candid discussion of any recent complaints and how they were resolved. Inspect the physical environment for safety features, cleanliness, and room configurations, and insist on meeting potential caregivers who would staff the primary shifts. Talk to current residents and family members about communication with administration and the timeliness of responses to concerns. If a long-term stay is the goal, inquire about discharge planning, post-acute care coordination, and transportation logistics. For the right family, Newburgh Health Care offers a genuine, compassionate home base with real rehab potential; for others, it may be worth exploring options with a tighter command of operations and more uniform daily experience.
114 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Evansville Regional (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Newburgh Health Care is a top-notch assisted living community located in the charming town of Newburgh, IN. As a skilled nursing facility, we provide comprehensive care services to meet the unique needs of our residents. Our community offers a wide range of amenities to ensure that each resident can enjoy a comfortable and fulfilling lifestyle.
For our residents' convenience and enjoyment, we have a beauty salon on-site where they can indulge in pampering treatments. They can also relax and unwind while watching their favorite shows on cable or satellite TV. Our community operated transportation service allows residents to easily access nearby destinations, such as shopping centers or recreational areas.
We understand the importance of staying connected in today's digital age, which is why we offer a computer center with internet access for residents who wish to browse the web or stay in touch with loved ones. Our dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by our talented culinary team.
To promote an active and healthy lifestyle, we have a fitness room equipped with exercise equipment for residents who want to engage in physical activities. For entertainment purposes, we have a gaming room where residents can socialize and have fun with their peers. Outdoor enthusiasts will appreciate our beautifully landscaped garden, providing a serene setting for relaxation.
Our housekeeping services ensure that each resident's living space remains clean and tidy without them having to worry about chores. Private bathrooms offer convenience and privacy, while move-in coordination services make transitioning into our community seamless.
Residents have access to a small library where they can explore various books and reading materials at their leisure. They can also make use of our wellness center for any healthcare needs they may have.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Medication management services are available to ensure that each resident receives their prescribed medications accurately and timely. We accommodate special dietary restrictions by offering diabetes diets and other customized meal preparations.
At Newburgh Health Care, we understand the importance of a vibrant social life, which is why we offer a variety of activities and programs. Our concierge services assist residents in planning day trips and provide information on local attractions. Resident-run activities foster a sense of community and allow residents to showcase their talents and interests. Scheduled daily activities ensure that our residents always have something engaging to participate in.
In close proximity to our community, there are several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This provides our residents with convenient access to essential amenities and services within the local area.
We strive to create a warm and welcoming environment where each resident feels valued and cared for. At Newburgh Health Care, we are committed to providing exceptional assisted living care tailored to the unique needs of each individual resident.
Newburgh Health Care is located at 10466 Pollack Avenue, Newburgh, IN 47630 in Warrick County, Indiana
Newburgh Health Care on seniors.fyi includes 10 photos including images showing interior, wheelchair, aquarium, rehabilitation, bedroom, lighting, decor, reading, and more.
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Interior
Decor
Building
Bedroom
Dining
Natural Light
Healthcare
Fitness
Wheelchair
Aquarium
