Newburgh Health Care

Pros

• The staff at Newburgh Healthcare genuinely cares for the residents, providing compassionate and attentive care daily.
• Residents enjoy clean and well-maintained living spaces, with positive feedback on the housekeeping services.
• The dietary staff prepares delicious meals and snacks that residents appreciate.
• Therapy staff at Newburgh Healthcare treats both rehabilitation and long-term patients like family, contributing to a supportive environment.
• Activities such as bingo and live music enhance the quality of life for residents at Newburgh Healthcare.
• Families feel reassured knowing their loved ones are receiving good care in a friendly atmosphere at Newburgh Healthcare.
• The facility is noted for its cleanliness and has a pleasant environment with nice views from residents’ rooms.

Cons

• The facility discharged the person's mom too early and sent her home without proper bathing or showering.
• The administrator lacked genuine concern, was rude, and hung up on the reviewer during a conversation.
• The reviewer felt that nursing staff instructed them to fetch their own chair from the dining room, indicating a lack of support.
• Medications were left in the room unattended, raising concerns about safety and care.
• Electrical cords on the bed were viewed as a fire hazard, reflecting poor safety standards.
• Dirty clothes were left on the floor in the grandmother's room, demonstrating inadequate attention to cleanliness and care.
• The reviewer was not impressed with the level of care their grandmother was receiving at the facility.

Review

In recent years, the quality of care in healthcare facilities has become a significant concern for families seeking assistance for their loved ones. Personal experiences reveal a wide spectrum of satisfaction levels among various rehabilitation and long-term care centers. One shining example of exceptional care in this realm is Newburgh Healthcare, where residents and their families have expressed gratitude for the compassionate environment and high standards of care provided by the staff.

A family member praised Newburgh Healthcare after their mother was discharged prematurely from another facility following a COVID-19 hospitalization. Initially sent home without adequate support or personal hygiene taken into consideration, this family quickly realized that additional help was necessary. The referral to Newburgh Healthcare proved to be a turning point. This privately owned facility distinguished itself through its attentiveness and dedication to patient well-being. Family members noted that the nursing staff genuinely cared for their mother, while Certified Nursing Assistants (CNAs) were regarded as angels due to their daily assistance with bathing, dressing, and other essential activities. Such holistic attention emphasized not just medical needs but also emotional comfort during rehabilitation.

Notably, the dietary staff at Newburgh Healthcare received accolades for providing delicious meals and snacks every day, enhancing the overall experience for residents. The cleanliness of the facility contributed positively to the atmosphere; housekeepers ensured that both individual rooms and communal areas were maintained impeccably. Many reviewers felt a sense of relief knowing that their loved ones were in an environment that resembled family life rather than an institution. For those recovering from surgery or facing physical weakness, Newburgh Healthcare has garnered recognition as a reliable option not only for rehabilitation but also as a place suitable for long-term living arrangements.

Conversely, not all facilities received such glowing reviews. Another individual's experience reflects a stark contrast in care when it comes to nursing homes. Their husband is currently residing in a different facility where they deemed his care satisfactory but noted some communication issues regarding his treatment plan. Although they appreciated the friendly demeanor of the staff and recognized efforts made to provide engaging activities like bingo games and live music performances, there was an underlying sentiment regarding management practices that felt dismissive at times.

This reviewer pointed out concerns about how long-term residents are managed; they had reservations about whether residents might be kept there longer than necessary without clear communication about reasons behind such decisions. The review indicated some dissatisfaction with administrative communication, particularly emphasizing an incident where concerns expressed were met with rudeness from management—a critical element that undermines trust in healthcare settings.

In another troubling account, one family member reported serious deficiencies in care within yet another facility where their grandmother resided before transferring elsewhere due to inadequate follow-up on her health needs. This negative experience included rude interactions with administrators who appeared unconcerned about voiced grievances, such as having no seating provided during visits or leaving patients’ medications lying unattended in rooms—issues raising red flags concerning patient safety protocols.

The juxtaposition between these experiences highlights an ongoing challenge faced by families navigating eldercare options: finding facilities committed not only to effective medical treatment but also fostering genuine compassion among their staff members while addressing administrative transparency effectively as part of overall patient care strategies. While facilities like Newburgh Healthcare shine brightly with positive reviews rooted in heartfelt gratitude for quality services rendered—others leave families feeling frustrated and disappointed with insufficient support structures when attempting to advocate for cherished loved ones during times of vulnerability.

The reflections shared about each facility underscore the broader narrative surrounding elderly caregiving institutions today—where empathy should remain paramount alongside clinical proficiency—to ensure safe environments filled with trust between caregivers and families alike as our aging populations continue seeking respect-driven options within health systems across communities nationwide.

Physicians

• Paul F Siami MD (1.7 miles)
• Tri-State Perinatology (1.7 miles)
• Mitchell, Scott E-Heart Group PC (1.8 miles)
• Gateway Professional Building (1.8 miles)
• OA Immediate Ortho Care (1.8 miles)
• Tameler Jessica Deaconess Heart Group Gateway Newburgh (1.8 miles)
• Deaconess Chancellor Center for Oncology Cancer Services (1.9 miles)

Hospitals

• Deaconess Gateway Womens Hospital (1.8 miles)
• Deaconess Infusion Center (1.9 miles)
• St Mary's Auxiliary and Gift Shoppe (3.6 miles)
• St Marys Womens Hospital (3.7 miles)
• Evansville State Hospital (3.7 miles)

Restaurants

• Cracker Barrel (1.9 miles)
• Cafe Arazu (1.9 miles)
• Jake's Wayback Burgers (2.3 miles)
• O'Charley's Restaurant + Bar (2.3 miles)
• Golden Corral (2.4 miles)
• Chick-Fil-A (2.4 miles)
• Moe's Southwest Grill (2.5 miles)

Pharmacies

• Ascension St. Vincent Pharmacy Epworth Crossing (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walmart Pharmacy (2.8 miles)
• Schnucks (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Paul's Pharmacy East (2.8 miles)
• CVS Pharmacy (2.9 miles)

Cafes

• Starbucks (2.5 miles)
• Panera Bread (2.8 miles)
• Honey Moon Coffee Kitchen on Burkhardt (3.3 miles)
• Donut Bank Bakery and Coffee Shop (3.4 miles)
• Parlor Doughnuts (3.5 miles)
• Starbucks (3.6 miles)

Places of Worship

• The New Church Of God Of Prophecy (2.9 miles)
• Aldersgate United Methodist Church (3 miles)