Newburgh Health Care in Newburgh, IN
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10466 Pollack Avenue, Newburgh, IN 47630
For more information about senior living options: (844) 490-3973
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The staff is described as compassionate and attentive to residents. The therapy team treats rehabilitation and long-term patients like family. The nursing staff is very nice to residents, and the CNAs are described as angels caring for them daily. The dietary staff prepares great meals and snacks every day. The housekeepers keep the rooms and the facility looking clean and well maintained. The facility is portrayed as a great place for rehabilitation and long-term living, with ownership that cares about residents. The environment is described as clean and family-oriented, with residents and families feeling supported.
The meals are terrible and cold, with little variety. The kitchen does not offer substitutes and closes once trays are sent out. The food committee's concerns have been ignored and no changes have been made. Gloves were not worn and fake nails were noted, indicating poor hygiene. The administrator denied a law enforcement officer the right to carry on the premises, which was regrettable. The facility's response emphasized discretion and omitted addressing posted firearm prohibitions. The facility's ownership appears misleading, as it seems family-owned but is actually owned by an LLC that also owns a hospital. There are serious allegations of neglect and abuse, including infections and poor care, with calls that the place should be shut down. There is an inadequate staff-to-patient ratio, causing delays and unmet needs. Patients are discharged too early and not given basic care such as baths or showers; safety hazards exist (electrical cords on beds, meds left in rooms). Upper staff lack communication skills, bullying among staff, and disorganization during Covid; management does not help and the facility remains chronically short-staffed. The facility is accused of lying to families to keep residents there and of misreporting a patient's condition.Newburgh Health Care is best suited for families seeking a rehab- and long-term care option with a locally owned, neighborhood feel, where a dedicated therapy and nursing team can deliver daily hands-on care in a clean, home-like setting. The community earns praise when therapy teams are engaged, CNAs are described as angels, and the facility feels personable and responsive to individual needs. For families prioritizing a warm, "family-owned" environment, with tangible attention to daily routines - baths, meals, and bedside assistance - the positive anecdotes about compassionate staff and approachable therapy staff carry meaningful weight.
Those who should consider alternatives are families for whom consistent, highly reliable oversight is non-negotiable. Several reviews raise red flags about staffing levels and internal communication, suggesting that when demand spikes or transitions occur, residents may wait longer for help or experience gaps in follow-through. For loved ones with complex medical needs - COPD requiring breathing support, frequent therapy adjustments, or high risk of falls - the uneven staffing narrative and reported management gaps can translate into real safety and continuity concerns. Families should also be aware of accounts alleging miscommunication with administration, and serious claims about care quality that, if unfounded elsewhere, still warrant caution and independent verification.
The strong points center on hands-on care and rehabilitation-oriented potential. Multiple comments highlight attentive CNAs and nursing staff, timely adoration from therapy teams, and the overall cleanliness of rooms and common areas. In many accounts, meals and dietary support receive praise, and the facility's two-bedroom rooms with windows and visible outdoor scenery are framed as positive, comforting features for residents who want a more private, homelike living arrangement. When the staff operate with consistency, residents report meaningful improvements in daily living activities, mood, and motivation to engage in therapy and social programs. These elements can offset some concerns for residents who thrive on routine, personal attention, and a supportive, small-team atmosphere.
However, the downside stream runs deep and repeatedly through the reviews. Short-staffing is a recurrent complaint, with consequences that include delayed assistance, slower response times, and limited capacity to monitor safety-critical needs. Management communication is described by some as disjointed or unresponsive, with reports of rude or dismissive interactions at the administrative level. Safety and quality concerns surface in several anecdotes - unmet infection-control expectations in a kitchen area, questions about gloves and hygiene, and hazards cited in patient rooms and corridors. Some families allege neglect or lapses that culminated in serious outcomes, including hospital and state-level complaints about care quality. While not every experience aligns with these accounts, the pattern in reviews signals a need for careful, up-front diligence.
The key question becomes whether the toenails-and-gloves realities and the staffing concerns outweigh the community's tangible strengths in rehab delivery and compassionate care. For a decision-maker prioritizing a nurturing, small-community environment with strong personal connections to staff and a robust therapy program, Newburgh Health Care can still be a fit - provided the family assesses current staffing levels, direct care routines, and accountability mechanisms before committing. The positive testimonials about staff warmth, therapy engagement, and everyday routines serve as a meaningful counterbalance when coupled with a proactive plan to oversee care, set expectations, and maintain open channels with administration.
Actionable next steps for families advancing this option are practical and concrete. Visit in person at various times to observe nurse and aide responsiveness, ask to meet the therapy team, and request a realistic care schedule for a loved one with your specific needs. Inquire about staffing ratios by shift, turnover rates, and how the facility handles urgent requests. Review recent state inspections and any formal complaints, and ask for a direct point of contact in administrative leadership who will be available for ongoing updates. Finally, compare with alternatives that offer larger clinical oversight, different staffing models, or a track record of more consistent communication. For some families, Newburgh Health Care delivers a meaningful blend of warmth and rehab potential; for others, the risk of inconsistent care and leadership gaps makes a more structured alternative the prudent choice.
114 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Evansville Regional (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Newburgh Health Care is a top-notch assisted living community located in the charming town of Newburgh, IN. As a skilled nursing facility, we provide comprehensive care services to meet the unique needs of our residents. Our community offers a wide range of amenities to ensure that each resident can enjoy a comfortable and fulfilling lifestyle.
For our residents' convenience and enjoyment, we have a beauty salon on-site where they can indulge in pampering treatments. They can also relax and unwind while watching their favorite shows on cable or satellite TV. Our community operated transportation service allows residents to easily access nearby destinations, such as shopping centers or recreational areas.
We understand the importance of staying connected in today's digital age, which is why we offer a computer center with internet access for residents who wish to browse the web or stay in touch with loved ones. Our dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by our talented culinary team.
To promote an active and healthy lifestyle, we have a fitness room equipped with exercise equipment for residents who want to engage in physical activities. For entertainment purposes, we have a gaming room where residents can socialize and have fun with their peers. Outdoor enthusiasts will appreciate our beautifully landscaped garden, providing a serene setting for relaxation.
Our housekeeping services ensure that each resident's living space remains clean and tidy without them having to worry about chores. Private bathrooms offer convenience and privacy, while move-in coordination services make transitioning into our community seamless.
Residents have access to a small library where they can explore various books and reading materials at their leisure. They can also make use of our wellness center for any healthcare needs they may have.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Medication management services are available to ensure that each resident receives their prescribed medications accurately and timely. We accommodate special dietary restrictions by offering diabetes diets and other customized meal preparations.
At Newburgh Health Care, we understand the importance of a vibrant social life, which is why we offer a variety of activities and programs. Our concierge services assist residents in planning day trips and provide information on local attractions. Resident-run activities foster a sense of community and allow residents to showcase their talents and interests. Scheduled daily activities ensure that our residents always have something engaging to participate in.
In close proximity to our community, there are several cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This provides our residents with convenient access to essential amenities and services within the local area.
We strive to create a warm and welcoming environment where each resident feels valued and cared for. At Newburgh Health Care, we are committed to providing exceptional assisted living care tailored to the unique needs of each individual resident.
Newburgh Health Care is located at 10466 Pollack Avenue, Newburgh, IN 47630 in Warrick County, Indiana
Newburgh Health Care on seniors.fyi includes 10 photos including images showing interior, rehabilitation, bedroom, wheelchair, aquarium, workspace, living room, salon, and more.
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Interior
Decor
Building
Bedroom
Dining
Natural Light
Healthcare
Fitness
Wheelchair
Aquarium
