Miller's Merry Manor XI

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Miller's Merry Manor XI

220 East Dunn Road, New Carlisle, IN 46552

For more information about senior living options: (844) 490-3973

3.2 from 11 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Assisted Living Skilled Nursing Facility

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    Overall Review of Miller's Merry Manor XI

    Pros

    • pro Beautiful building with great staff.
    • pro Great place to take your loved one and the management team is amazing!

    Cons

    • pro The reviewer would not recommend the facility.
    • pro They warn against sending loved ones who need breathing support there.
    • pro They state their mother went two nights without using a BiPAP due to staff incompetence and equipment issues.
    • pro They describe the building as smelling of urine and feces, noting that dryer sheets were used to mask the odor.
    • pro They claim beds are broken, there are no pillows for patients, and bed linens are not changed, with no adequate patient care.
    • pro They allege neglect and malnutrition of their grandmother.
    • pro They report a grandfather being left on the floor and not helped, indicating poor treatment.
    • pro They say staff show a lack of care, citing an incident where a resident was left with Entertainment rather than addressed needs.

    Review

    There is a striking gulf among the experiences reported about this facility. On one end of the spectrum, a pair of reviews call the place beautiful and praise the staff and management; on the other end, multiple accounts describe neglect, danger, and unaddressed medical and daily-care needs in alarmingly specific terms. Taken together, the collection of anecdotes suggests that residents and their families have encountered a wide range of care, with some days seeming to meet basic expectations and other days raising serious questions about safety, hygiene, and attentiveness.

    One account opens with a blunt verdict: "10/10 would not recommend." The reviewer warns potential families away, especially if a loved one requires respiratory support. The reviewer describes a mother who relies on a bipap machine at night and notes that she has been in the facility for two nights without using the device. The first night allegedly featured an incompetent nurse who claimed not to know how to operate the bipap equipment. The second night, the staff allegedly blamed a shipping incident for the device's malfunction, yet the machine still did not work. The overall impression conveyed is that, when serious respiratory support is needed, the facility failed to provide it promptly or reliably, leaving the patient feeling markedly worse during the stay.

    In contrast, another voice in these reviews extols the physical setting and some staff service. One reviewer simply called the building "beautiful" and described the staff as "great." Another highlighted the management team as "amazing" and suggested that the place could be a good fit for some kinds of care. These perspectives acknowledge competence and dedication within parts of the operation, and they portray a facility that has its solid, professional side alongside its shortcomings.

    Yet the majority of the narratives veer toward serious concern about safety, cleanliness, and consistent caregiving. A scathing review paints a picture of a facility marked by neglect and a pervasive odor problem. The writer claims the place smells strongly of urine and feces, and that staff attempted to mask the smell by placing dryer sheets in the room vents. The description grows more troubling: beds described as broken, no pillows for patients (only a flat blue mat for head support), and a complete absence of care, with no bed linens changed, no assistance for patients who cannot feed themselves, and an overall sense of total neglect. The reviewer goes so far as to imply that "care is the proper name" for the facility - contrasting it with the neglect they allege. It's a harsh characterization that emphasizes hygiene failures and an alarming lack of basic daily caring tasks.

    Another review extends the same thread of critique into more intimate, emotionally charged territory. The writer laments neglect toward an elderly relative by stating that their grandmother was neglected and malnourished. The phrasing - "Shame on this nursing home for neglecting our grandmother and leaving her the way they did" - reads as a deeply personal account of harm that extends beyond mere inconvenience or dissatisfaction with routine care. The speaker urges potential families to avoid similar experiences, underscoring a fear that loved ones could suffer from avoidable neglect.

    A separate testimony recalls the distress of a grandfather who was left without timely help. The reviewer describes walking in to find him on the floor, yelling, and recounts another incident in which he was found on the floor after falling from a chair. The implication is that he did not receive the prompt attention or the supportive care one would expect in a setting designed for rehabilitation or long-term care. Taken together, these anecdotes evoke a pattern of delayed response, insufficient monitoring, and a facility that may not consistently meet residents' urgent needs.

    A final account focuses on day-to-day interactions that reveal a perceived mismatch between resident needs and staff attention. A mother who has been a resident for about five months recalls an incident in the recreation room where a male resident was seated with the TV showing videos about RC planes. When she asked staff what was on, she was told that the videos reflect the resident's past hobbies - flying RC planes - and that staff had simply found such material on YouTube. The implication here is not simply about entertainment choices; it suggests a broader concern about how well staff know and respond to individual residents' preferences, histories, and needs. The sense conveyed is that residents' personal interests and well-being may receive inconsistent consideration, with care being prioritized differently from one moment to the next.

    Taken as a whole, these reviews sketch a chorus of mixed experiences. Some visitors see a well-built facility with capable staff and a management team that inspires confidence in certain moments, while others describe a stark, urgent spectrum of care failures: inadequate medical equipment support, hygiene lapses, neglected daily needs, and a troubling pattern of insufficient prompt responses to distress or illness. The results appear to depend heavily on which department, staff on shift, or individual caregiver is involved on a given day, underscoring the volatile nature of care quality in the eyes of residents and their families.

    For families considering this facility, the messages offer clear cautions and some hopeful signals. If respiratory or other critical medical supports are essential for a loved one, it would be prudent to verify policies, staffing levels, and training around complex equipment before admission, and to confirm that back-up plans exist for equipment failures. At the same time, the positive notes about the building and some staff members should not be dismissed outright, but balanced against the more frequent and strongly expressed concerns about cleanliness, responsiveness, and attentive daily care. In short, experiences appear highly variable, and prospective families may wish to conduct thorough, on-site assessments, ask pointed questions about emergency responsiveness, hygiene protocols, and individualized care planning, and solicit recent references from other families to form a clearer picture of what a stay at this facility might entail.

    Features

    Housing

    • 70 resident community capacity 70 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • South Bend Regional (10 miles away) South Bend Regional (10 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Miller's Merry Manor XI in New Carlisle, IN, is a welcoming skilled nursing facility designed to provide comprehensive care and support for its residents in a warm and engaging environment. Our community features a wide array of amenities that cater to the diverse needs and preferences of our residents, ensuring comfort and convenience in their day-to-day lives.

    At Miller's Merry Manor XI, we prioritize your well-being with 24-hour supervision and personalized care services. Our dedicated staff is available to assist with activities of daily living, including bathing, dressing, and transfers, while also offering specialized services such as diabetes management and meal preparation tailored to special dietary restrictions.

    Residents can enjoy a range of amenities including a beauty salon for pampering sessions, a fitness room for staying active, and vibrant outdoor spaces perfect for relaxation or socializing. The community dining experience is elevated with restaurant-style meals served in our inviting dining room. Residents can also access high-speed Wi-Fi, telephone services, and a computer center to stay connected with family and friends.

    Our programming includes a variety of scheduled daily activities like fitness programs, planned day trips, resident-run initiatives, and concierge services that keep life engaging and fulfilling. For those seeking leisure time indoors, we offer multiple common areas such as a gaming room, small library, fitness center, and tranquil garden space.

    With convenient transportation arrangements available for off-site excursions and only one nearby restaurant for local dining options when residents desire variety outside the community—Miller's Merry Manor XI provides everything needed for comfort, enjoyment, and quality care all under one roof. Welcome home to an enriching senior living experience where every day brings new opportunities for connection and joy!

    Nearby Places of Interest

    Restaurants

    • Monroe's Crossing (1.7 miles)
    • Jennie Rae's (5 miles)
    • Heston Supper Club (8.7 miles)
    • Oaks Eatery (8.7 miles)
    • Froehlich (8.8 miles)
    • Viola (8.8 miles)
    • Journeyman Distillery (8.9 miles)

    Cafes

    • Starbucks (5.9 miles)
    • Union Coffee House (11.6 miles)
    • Whistle Stop Grocery (13 miles)
    • Starbucks (13.3 miles)

    Parks

    • Chamberlain Lake Nature Preserve (8 miles)
    • Watkins Memorial Park (8.8 miles)
    • North Liberty Town Park (11.9 miles)
    • St Patrick's County Park (13 miles)
    • Harbert Community Park (13.3 miles)

    Places of Worship

    • St Anthony Catholic Church (9.5 miles)
    • North Liberty Church Of Christ (11.4 miles)

    Transportation

    • South Bend International Airport (SBN) (10 miles)
    • Nictd's South Shore - South Bend Airport (10.2 miles)
    • Atlantic Aviation (10.2 miles)
    • South Bend Station (11.5 miles)

    Pharmacies

    • CVS Pharmacy (10.4 miles)
    • Jewel-Osco Pharmacy (10.5 miles)
    • Walgreens (11.4 miles)
    • Phil's Discount Drugs (11.7 miles)
    • Walgreens (11.8 miles)
    • Rite Aid (11.9 miles)
    • CVS Pharmacy (13 miles)

    Physicians

    • Northwest Health Occupational Medicine (10.9 miles)
    • Bendix Family Physicians (11.1 miles)
    • Northwest Family Medicine (11.3 miles)
    • South Bend Clinic (11.4 miles)
    • South Bend Clinic (11.4 miles)
    • South Bend Clinic-Portage (11.4 miles)
    • Portage Medical Group (11.4 miles)

    Hospitals

    • I U Health Laporte (11.8 miles)
    • Healthwin Specialized Care (12.6 miles)
    • Hearing Center of La Porte Hospital & Health Services (12.7 miles)
    • Clear Choice Adult Day (12.7 miles)
    • Cancer Treatment Center-Laporte Hospital (12.8 miles)
    • Iuhlp Liquidation (12.8 miles)
    • La Porte Hospital (12.8 miles)

    Frequently Asked Questions

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