Aperion Care Arbors Michigan City

Pros

• The nursing care was described as professional and provided with a caring persona, indicating a supportive environment for residents.
• Physical therapy received positive feedback for effectively helping individuals return to normal functionality.
• Staff members were consistently noted as friendly and accommodating, contributing to a welcoming atmosphere.
• Some experiences highlighted that the facility felt like home, with a nice and refreshing environment that exceeded initial expectations.
• Residents appeared generally well taken care of and in good spirits, enjoying various social activities available at the facility.
• The nursing staff was gentle and attentive to the needs of fragile residents, showing compassion in their care.

Cons

• The review states that unless someone has power of attorney, they should not expect updates from the nursing staff about their family members, leading to frustration for family members.
• There was a lack of bilingual staff to assist residents who spoke another language, which negatively impacted the experience for a bilingual resident.
• Residents on Medicaid received limited funds for personal items and were charged extra fees for basic amenities like toiletries and television.
• The facility's showers and common areas were found to be unsatisfactory and in need of better cleanliness and maintenance.
• The rooms were described as dated, needing painting and updates despite previous renovations.
• Attendants were perceived as distracted and not attentive enough to residents’ needs, providing minimal care without exceeding service expectations.
• The facility had an unpleasant odor, which detracted from the overall environment.
• Some visitors felt that the rehabilitation services were lacking due to inadequate staffing during a crucial time.

Review

The Arbors at Michigan City has received a diverse array of reviews that reflect both commendable qualities and significant concerns regarding the care and environment provided to its residents. On one hand, several reviewers spoke positively about the nursing staff's professionalism and caring demeanor. Many noted that the nurses were well-trained and demonstrated compassion in their interactions with residents, which is essential in a healthcare setting. In particular, physical therapy services were highlighted as a strong point, helping residents regain their independence and improve their quality of life.

However, there were also stark criticisms regarding communication and administration within the facility. One reviewer expressed deep frustration over the lack of updates available to family members who did not possess power of attorney, even when consent was granted by those who did hold it. This policy led to feelings of helplessness among family members trying to stay informed about their loved ones' care. Such frustrations were compounded by claims that staffing may be inadequate—particularly for residents who are bilingual—further isolating some individuals from necessary support and interaction.

The financial aspects of living at The Arbors also raised red flags for multiple reviewers. One individual pointed out that Medicaid recipients receive very limited funds each month, leaving them struggling to cover basic needs like toiletries or using amenities such as televisions. The additional charges deducted from these limited funds only added stress for families already grappling with the challenges of placing loved ones in assisted living facilities.

Physical conditions within The Arbors drew mixed reactions; while some described the atmosphere as warm and inviting upon visiting, others reported signs of weariness throughout the facility. Reviewers noted dated rooms in need of renovation and cleanliness issues that detracted from the overall experience. Descriptions included a persistent odor in parts of the building which left an unpleasant impression on visitors looking for a comfortable place for their family members.

Despite these concerns, some family members shared personal stories that painted a more positive picture. For example, one reviewer recounted how they walked into The Arbors expecting unease but instead found it reminiscent of home—the welcoming environment allowed their father to retain his hobbies and interests while receiving care. Encouraging descriptions highlighted community activities like church services and rehabilitation programs that fostered engagement among residents, contributing to an overall sense of happiness within those walls.

Tragedy struck another reviewer whose grandmother passed away during her time at The Arbors; however, amidst this sorrowful experience were threads of appreciation for the compassionate support offered by staff even through difficult moments. They noted how staff went above mere responsibilities by sending flowers to honor their grandmother’s life—a testament to thoughtful gestures amid institutional challenges.

In summary, experiences at The Arbors at Michigan City varied widely among families navigating care for their loved ones—from excellent nursing care and rehabilitation services to administrative hurdles regarding communication and inadequate staffing addressing language barriers. While some found solace in friendly staff and active resident engagement within this facility’s offerings, others left disheartened by structural limitations impacting both comfort and attentiveness towards elderly needs—ultimately urging prospective clients to shop cautiously when considering options for assisted living in Michigan City.

Physicians

• Urgent Care Center (0.1 miles)
• Health Partners Medical Group (0.1 miles)
• Katariwala Nasar M MD (0.1 miles)
• Lakeshore Bone & Joint (0.4 miles)
• MyEyeDr (0.9 miles)
• Franklin Clinic (1 miles)
• Sardon Danny C MD (1.5 miles)

Hospitals

• Franciscan Express Care (0.1 miles)
• Franciscan St Anthony Health (1.5 miles)
• Wound Care Center At Saint Anthony Hospital (1.5 miles)
• La Porte Hospital (9.7 miles)
• Iuhlp Liquidation (9.7 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (0.5 miles)
• Queen of All Saints School (0.9 miles)

Restaurants

• El Cajete (0.8 miles)
• McDonald's (0.8 miles)
• Carlson's Drive In (0.8 miles)
• Bubbles Ice Cream Parlor (0.9 miles)
• Wendy's (0.9 miles)
• Rios Mexican Food (1 miles)
• Taco Bell (1 miles)

Cafes

• Biggby Coffee Shop (0.8 miles)
• Starbucks (1.3 miles)
• Panera Bread (1.9 miles)
• Fluid Coffee Roasters (2 miles)
• Lakeshore Coffee & Specialties (2.1 miles)
• Dune Billies Beach Cafe (2.4 miles)
• Oink’s Ice Cream and Yogurt (9.7 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.2 miles)
• Walgreens (1.3 miles)
• Meijer Pharmacy (1.4 miles)
• CVS Pharmacy (1.9 miles)
• Health Mart Pharmacy (1.9 miles)
• CVS Pharmacy (3.1 miles)

Parks

• Creek Ridge County Park (1.3 miles)
• Washington Park & Beach (2.8 miles)
• Red Mill County Park (6.2 miles)
• Mount Tom (9.4 miles)

Theaters

• AMC CLASSIC Michigan City 14 (1.4 miles)

Transportation

• Carroll Avenue Station (1.5 miles)