Home Instead - Merrillville, IN | Reviews

Name: Home Instead - Merrillville, IN
Address: 238 E 90th Dr, Merrillville, IN, 46410
Telephone: (219) 793-9023
Rating: 4.9

238 E 90th Dr, Merrillville, IN 46410

To contact a resident: (219) 793-9023

For more information about senior living options: (866) 208-4318

4.9 from 63 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Home Instead - Merrillville, IN

differentiator 7 reviews mention this

Care helps loved ones stay home

Residents and families describe support that helps older adults keep living at home.

A recurring theme is that families value having caregivers in the home so daily life can continue with less disruption. Several reviews say the care team helps maintain independence and quality of life, including when someone is dealing with conditions like Parkinson’s or recovering from surgery. People also mention feeling reassured and supported because someone is consistently there to help with day-to-day needs.

common 6 reviews mention this

Caregivers are dependable and punctual

Families frequently mention caregivers who show up reliably and follow care instructions.

Multiple reviewers focus on reliability—caregivers arrive on time, are dependable, and follow the family’s directions. Some reviews describe caregivers handling practical routines and appointments, along with medication reminders and support during a critical moment of need. When schedules change or a caregiver can’t make it, reviewers also describe replacements as kind and thoughtful.

common 5 reviews mention this

Scheduling is described as flexible

Reviews often highlight flexibility with service times and schedule adjustments.

Families and caregivers describe the office and care team as responsive when plans shift. Reviews mention adjusting service times around unexpected events, as well as handling changes in caregivers when needed. Several also call out flexible scheduling as a reason they feel comfortable working with the agency.

common 30 reviews mention this

Staff is caring, professional, and supportive

Across reviews, families describe the staff as caring, professional, and easy to communicate with.

The most consistent praise is for the people involved—from caregivers to scheduling and office staff—who reviewers describe as kind, thoughtful, and supportive. Many reviews mention frequent communication and the feeling that the team is genuinely invested in the client’s needs. A few reviewers also emphasize professionalism and patient, respectful interactions, including when coordinating care for therapy, errands, meals, and companionship.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

Pharmacies

Walmart Pharmacy (0.4 miles)
Walgreens (1.9 miles)
CVS Pharmacy (3.3 miles)
CVS Pharmacy (3.4 miles)
CVS Pharmacy (3.6 miles)
Walgreens (4.2 miles)
Walgreens (5 miles)

Restaurants

Chick-Fil-A (0.5 miles)
Potbelly Sandwich Shop (0.6 miles)
Olive Garden (0.6 miles)
Culver's (0.7 miles)
Cooper's Hawk Winery & Restaurant (0.7 miles)
Wu's House (1.2 miles)
Hooters (1.3 miles)

Cafes

Starbucks (0.8 miles)
Panera Bread (1.6 miles)
Starbucks (4.1 miles)
Panera Bread (8.2 miles)
Starbucks (8.2 miles)

Physicians

Neurological Institute & Specialty Centers (1.7 miles)
Family Surgical Solutions (1.7 miles)
Family Medicine of Merrillville (1.8 miles)
Merrillville Health Center (1.8 miles)
University of Chicago Pediatrics Specialists (1.9 miles)
Williams Eye Institute & Surgery Center (1.9 miles)
Deschamps Eye Care (1.9 miles)

Places of Worship

St Sava Serbian Orthodox Church (1.8 miles)
St Matthias Church (6.8 miles)
St Mary Church (7.3 miles)
Trinity United Church of Christ Gary (7.6 miles)
Suncrest Christian Church (7.9 miles)
St George Greek Orthodox Church NW Indiana (8.2 miles)

Hospitals

Methodist Hospital Southlake Campus (1.9 miles)
Methodist Arthritis-Rheumatology Centers Southlake Campus (2 miles)
Methodist Hospitals (2.4 miles)
Vibra Hospital (2.5 miles)
St Mary Medical Center Fifth Floor Cancer Ward (3.3 miles)
Community Hospital MRI Center (4.9 miles)
Franciscan St Anthony Health (6.5 miles)

Parks

Festival Park (4.8 miles)
Redar Park (7.3 miles)
Central Park (7.4 miles)
Washington Park (7.8 miles)

Frequently Asked Questions

Where is Home Instead - Merrillville, IN?

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Home Instead - Merrillville, IN in Merrillville, IN