Med One Home Care

Cons

• The agency refused care for the reviewer's mother after hospital discharge.
• They claimed the nurse who comes to Wabash was booked and unavailable.
• They did not offer to send an alternative caregiver.
• They argued with the reviewer about the mother's insurance.
• The reviewer would not recommend this place.

Review

This account begins with the hopeful note of a family recommendation. The reviewer says the agency was suggested to them by relatives, which set an expectation that this would be a reliable, supportive option for their mom. The mom had just been discharged from the hospital, so the family was seeking care quickly and with a sense of trust built on a family recommendation. The situation, however, quickly took a turn that left them feeling let down and concerned.

The core of the experience was a phone inquiry about admitting their mother to the agency's care. Despite the urgency of a post-hospital discharge situation, they were told that care could not be provided. The reviewer emphasizes that their mom was just discharged, implying a need for prompt, compassionate post-hospital support, and the refusal struck as abrupt and unsympathetic. The sense conveyed is that the agency was not willing or able to accommodate a late-stage admission, which added stress at a vulnerable moment for the family.

A separate point of frustration concerns scheduling. The reviewer notes that the agency has a nurse who comes to Wabash, but that nurse was described as "booked." This phrase suggests a lack of available staff and, more troubling, a lack of proactive effort to find an alternative arrangement. The implication is that even though there was an existing nurse connected to the area, the agency did not attempt to reroute or allocate another clinician to meet the immediate needs of the mom. The absence of any alternative plan or backup option is highlighted as a key disappointment.

The next issue highlighted is the absence of even offering to send someone else. The reviewer emphasizes that no other staffing option was proposed, reinforcing the sense of rigid scheduling and a failure to explore possibilities that might have helped the situation. This contributes to a broader impression of inflexibility and insufficient readiness to prioritize urgent patient care over internal limitations.

Compounding the dissatisfaction is the interaction about insurance. After refusing care and failing to propose alternatives, the staff reportedly argued with the family about what kind of insurance their mother had. The reviewer finds this focus inappropriate and procedural in a moment that should have been focused on patient needs and coverage logistics, not a dispute. The insistence on questioning insurance type in this context stands out as a notable negative in the experience.

Overall, the reviewer sums up a strong negative impression: a recommendation from family did not translate into reliable, compassionate service when it was most needed. The combination of a refused admission, an unavailable in-area nurse with no alternatives offered, and a confrontation over insurance left the family feeling dismissed and uncomfortable about pursuing care with this agency. The closing sentiment is a clear warning to others: this is one place they would not consider, given the experience and the handling of their mother's urgent needs after hospitalization. The account implies a broader concern about how some agencies manage post-discharge care, scheduling, and patient-centered communication in critical moments.

Places of Worship

• First Church Of God (0.3 miles)
• Lakeview Wesleyan Church (0.5 miles)
• Fusion Youth Conference (0.6 miles)
• JCB Youth (0.9 miles)
• Awaken Ministries (1.1 miles)
• Heritage Bible Fellowship (1.2 miles)
• Southern Baptist Convention (1.2 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Meijer Pharmacy (1 miles)
• Walmart Pharmacy (1.5 miles)
• Walgreens (1.9 miles)
• CVS Systems (2.8 miles)
• Medicap Pharmacy (3 miles)
• Qol Meds (3.1 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Richards Restaurant (0.7 miles)
• McAlister's Deli (0.8 miles)
• Hardee's (0.9 miles)
• Good Time Charlie's (1.3 miles)
• IHOP (1.6 miles)
• Fazoli's (1.7 miles)

Theaters

• IWU Globe Theatre (0.6 miles)
• AMC Showplace Marion 12 (4.3 miles)

Physicians

• Ott Hall of Science and Nursing #IWU (0.7 miles)
• Marion Pediatrics (1.2 miles)
• Marion General Hospital Obstetrics & Gynecology (1.2 miles)
• Marion General Hospital Family Medicine Center - South (1.2 miles)
• Obgyn (1.2 miles)
• Milestone Addiction Services (1.5 miles)
• Marion Open MRI (1.8 miles)

Transportation

• Marion Municipal Airport (MZZ) (1.3 miles)
• Aww Auto Rental (2 miles)

Cafes

• Starbucks (1.5 miles)
• Train Station Cafe (3.3 miles)
• Sender Cafe (3.5 miles)

Hospitals

• VA Medical Center-Marion (1.8 miles)
• VA Northern Indiana Health Care System (1.8 miles)
• Marion Health Work Solutions (4.3 miles)

Parks

• Webster Park (2.8 miles)
• Westlea Park (4.4 miles)