Signature Healthcare At Parkwood in Lebanon, IN

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  • Interior

    A cozy waiting room with comfortable seating and warm decor.
  • Decor

    An empty dining room with red tablecloths and neatly arranged tables, featuring ceiling fans and casual decor.
  • Building

    A brick building with a sign and an American flag on a well-maintained lawn.
  • Bedroom

    A well-lit hospital room with two beds, featuring purple bedding and an orange accent wall.
  • Exercise Equipment

    A bright and spacious physical therapy room equipped with exercise balls and various rehabilitation equipment.
  • Healthcare

    A clean and well-lit hospital room with a bed, nightstand, and window.

Signature Healthcare At Parkwood in Lebanon, IN

Information last verified:

1001 North Grant Street, Lebanon, IN 46052

For more information about senior living options: (844) 490-3973

4.6 from 64 reviews
5 stars
54
4 stars
3
3 stars
1
2 stars
1
1 stars
5

Overall Review of Signature Healthcare At Parkwood

Pros

  • pro They treated him amazingly during his stay and were extremely helpful with everything.
  • pro The staff were amazing.
  • pro The food was great.
  • pro The building was very clean.
  • pro The activity department is amazing and keeps everyone engaged.
  • pro The caregivers go above and beyond every day, showing real love, patience, and kindness.
  • pro Parkwood staff are like family and go above and beyond for residents and families.
  • pro Parkwood provides top-notch care for its residents.

Cons

  • pro The reviewers describe neglect at an all-time high, including a weight decline within 14 days.
  • pro The follow-through is minimal, with no effort to ensure residents mingle, eat or drink, or leave their rooms to socialize or bathe properly.
  • pro The staff’s work ethic is described as poor.
  • pro Unsanitary conditions are noted, including roaches in the bathroom and a urine odor.
  • pro Dietary needs are routinely ignored, resulting in significant malnutrition and weight loss.
  • pro Personal belongings were lost or stolen (glasses, clothes), and the facility’s policy does not reimburse.
  • pro Safety concerns are raised, such as attempting to place an Alzheimer’s patient in an unlocked wing and ongoing safety risks from children on site.
  • pro Communication after adverse events is poor, with unanswered calls and delays in finalizing refunds.
  • pro A nurse is described as refusing to assist with basic bathroom needs, telling the resident to defecate in her underpants.

Review

Signature Healthcare at Parkwood in Lebanon, Indiana is best suited for families seeking a warm, home-like atmosphere with robust social programming and a rehabilitation emphasis delivered by staff who residents and families repeatedly describe as caring and personable. The community earns praise for clean, welcoming surroundings, friendly greetings, and a genuine sense that staff know residents as people, not tasks. The activity line-up and therapy offerings are highlighted as strong points, with stories of outdoor time, community outings, and personalized attention that can make a long-term stay feel less institutional. This is particularly appealing for families prioritizing meaningful daily engagement, decent dining, and a residence that strives to feel like home. But the picture isn’t uniformly rosy; the breadth of experiences in reviews shows that the positive impression hinges on consistent, attentive operation across shifts and units.

Those who should consider alternatives are families with loved ones requiring near-constant medical oversight or complex, high-stakes care. Several reviews flag situations where basic needs appeared unmet or unevenly addressed, including concerns about eating, hydration, and timely assistance with bathroom needs. There are pointed accounts of negligent handling, unsafe practices with equipment, and unsatisfactory follow-through on care plans. Safety questions surface in several instances, nearly dropped patients from lifts, mismanaged toileting and hygiene, and even issues with cleanliness in some spaces, that are not easily offset by well-meaning staff or bright common areas. For residents with serious mobility limits, complex wound care, or high risk of malnutrition, it may be prudent to compare options known for more consistent clinical oversight and tighter accountability.

The strongest arguments to favor Parkwood rest on the care team’s demonstrated compassion and the built-in social framework. Families frequently describe caregivers who go beyond routine duties, treat residents with dignity, and form genuine connections that improve mood and engagement. The therapy department is repeatedly cited as a real asset, helping residents regain strength and transition from rehab to home more smoothly. The memory-care environment is noted by several families as attentive and secure, with staff who know residents’ histories and preferences. When the care team aligns with these expectations, proactive communication, reliable meals and hydration, engaging activities, the outcomes can be very positive, and the sense of stability within the home can be a major relief for families navigating difficult transitions. Yet the flip side of that coin is real: where those standards slip even in one area, concerns grow quickly and color overall perception.

Practical steps can help families maximize Parkwood’s strengths while guarding against its weaknesses. Start with a candid conversation with the administrator and the direct care leadership about expectations, care plans, and escalation processes. Insist on a comprehensive, written care plan with daily weight checks, hydration goals, and specific dietary accommodations tied to medical needs. Request regular, scheduled updates from the nursing and therapy teams, and designate a primary point of contact for families. Prioritize a tour of both the long-term and rehab units, and ask hard questions about staff-to-resident ratios, handling of medication safety, and the procedures for incident reporting and follow-up. It is wise to confirm that the facility’s leadership will oversee dining and housekeeping with the same seriousness as clinical care, and to discuss enrichment programming that aligns with the resident’s interests and past routines.

Families should also set clear observational checks for the first weeks: responsiveness to call bells, timely assistance with toileting and hygiene, consistency of meals and snacks, preservation of personal belongings, and the absence of safety hazards in hallways and common areas. Monitor how lifting devices and mobility aids are used, and verify that any reported safety incidents, such as near-misses or injuries, are thoroughly reviewed and addressed. For residents with dementia or wandering tendencies, demand explicit security measures and a transparent plan for outdoor access and supervision. Bring a trusted family member to regular visits with a checklist for cleanliness, odor control, and overall livability; if any red flags persist, escalate promptly to administration or consider a facility change sooner rather than later.

In the end, Signature Health Parkwood presents a nuanced proposition. It is a solid fit for families prioritizing a heartfelt, community-centered environment, engaged activities, and rehabilitative recovery within a setting that often feels like a supportive extended family. The strength of the staff relationships and the emphasis on resident dignity can translate into meaningful quality of life gains for many couples and aging relatives. However, the volume and variability of negative reports cannot be dismissed. When care lapses occur, whether in nutrition, hygiene, or timely assistance, they erode confidence and threaten safety, and those risks cannot be dismissed as aberrations. For families with loved ones who require the highest levels of medical precision and fail-safe follow-through, alternative communities with more uniform clinical oversight should be considered. For those who can tolerate a broader range of day-to-day variability in exchange for warmth, activity-rich days, and a genuine sense of belonging, Parkwood remains a compelling option worthy of serious consideration, provided strict, early safeguards and ongoing monitoring are part of the plan.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Signature Healthcare At Parkwood in Lebanon, IN is a skilled nursing facility that provides personalized care and support for individuals in need of assistance with their daily activities. Our community offers a wide range of amenities to enhance the comfort and well-being of our residents.

For our residents' convenience and enjoyment, we have a beauty salon where they can indulge in relaxation and grooming services. They can also enjoy their favorite TV shows or movies with cable or satellite TV in their rooms. Our community operated transportation ensures easy access to nearby areas for shopping, appointments, and social outings.

We understand the importance of staying connected in today's digital world, which is why we provide a computer center with high-speed internet for residents to use at their leisure. Our dining room offers restaurant-style meals prepared by our talented chefs, catering to special dietary restrictions.

To promote an active lifestyle, we have a fitness room equipped with exercise equipment and fitness programs tailored to the specific needs of each resident. Additionally, our gaming room provides opportunities for friendly competition and social interaction. Residents can also enjoy the outdoors in our beautiful garden or outdoor spaces.

At Signature Healthcare At Parkwood, housekeeping services ensure that living spaces are always clean and comfortable. Each resident has their own private bathroom for added privacy. A small library is available for those who enjoy reading, and telephone services keep our residents connected to loved ones.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer specialized care such as diabetes diets and medication management according to individual needs. Transportation arrangements can be made for medical appointments or other outings.

Our community also organizes various activities throughout the day including concierge services, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants,and hospitals providing convenient access to essential services.

Signature Healthcare At Parkwood strives to create a warm and supportive atmosphere where residents can receive excellent care, enjoy a fulfilling lifestyle, and feel at home.

Nearby Places of Interest

Parks

  • Lebanon Memorial Park (0.5 miles)
  • Whitestown Lions Club Park (7.2 miles)
  • Main Street Park (7.8 miles)
  • Park (9 miles)
  • Heritage Trail Park (9.7 miles)
  • Zionsville Rail Trail (11.1 miles)
  • Lakeside Park (14.3 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Parkside Pharmacy (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • Kroger Pharmacy (1.2 miles)
  • Express Scripts (6.9 miles)
  • Meijer Pharmacy (9.6 miles)
  • CVS Pharmacy (9.6 miles)

Hospitals

  • Witham Memorial Hospital Toxicology Lab (0.7 miles)
  • Witham Memorial Hospital (1.6 miles)
  • Witham Health Services: Emergency Room Anson (9.7 miles)
  • Orthoindy (14.4 miles)
  • St Vincent Frankfort Hospital (14.9 miles)

Physicians

  • American Health Network (0.7 miles)
  • I U Gastroenterology (1.4 miles)
  • Care Group Lebanon (1.5 miles)
  • Witham North Pavillian (1.7 miles)
  • Better Hearing Centers (1.9 miles)
  • Meijer Optical (9.5 miles)
  • Hearing Solutions of Indiana (9.6 miles)

Restaurants

  • Klooz Brewz (0.8 miles)
  • Taco John's (0.9 miles)
  • Hardee's (1 miles)
  • Titus Pastry Shoppe (1.1 miles)
  • McDonald's (1.6 miles)
  • Wendy's (1.6 miles)
  • Burger King (1.6 miles)

Cafes

  • Starbucks (1.6 miles)
  • L.A. Cafe (7.3 miles)
  • Panera Bread (9.4 miles)
  • Starbucks (9.4 miles)
  • Starbucks (12.2 miles)
  • Starbucks (13.9 miles)
  • Homemade Ice Cream & Bakery Café (14 miles)

Places of Worship

  • New Brunswick Church of Christ (8.4 miles)
  • Christian Liberty Church (8.5 miles)
  • United Methodist Church (9.3 miles)
  • Traders Point Christian Church (9.6 miles)
  • Wesleyan Church Parsonage (10.8 miles)
  • Antioch Church Efca (11.3 miles)
  • WW Studio (11.4 miles)

Transportation

  • First Wing Jet Center (10.9 miles)
  • Indianapolis Executive Airport (10.9 miles)

Frequently Asked Questions

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