Miller's Senior Living Community

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Miller's Senior Living Community

787 N Detroit St, Lagrange, IN 46761

For more information about senior living options: (844) 490-3973

1.6 from 8 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 stars
6

Assisted Living Independent Living

Miller's Senior Living Community Costs & Pricing

Miller's Senior Living Community offers competitive pricing for its residents, with costs reflecting the local market in Steuben County and the broader Indiana region. For instance, a studio apartment is priced at $1,950 per month, aligning perfectly with the county average, while significantly undercutting the state average of $3,258. Similarly, their one-bedroom apartments are available for $2,440 per month, which again matches the county level but remains far below Indiana's average rate of $3,300. This consistent pricing strategy not only provides value to residents but also positions Miller's as an attractive option for those seeking quality senior living without the elevated costs typically seen elsewhere in the state.

Floor plansMiller's Senior Living CommunitySteuben CountyIndiana
Studio$1,950$1,950$3,258
1 Bedroom$2,440$2,440$3,300

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Miller's Senior Living Community

    Pros

    • pro Judy, a nurse, was very pleasant and seemed to care.
    • pro The family received compassionate and attentive care.
    • pro The staff were very kind and went the extra mile to ensure the family was comfortable.

    Cons

    • pro The facility is not recommended and is described as subpar, now at a new low.
    • pro During the pandemic, the facility shut its doors and refused entry, with extremely poor communication to families.
    • pro Even with no active COVID cases, the facility has not reopened for regular visitation.
    • pro The visitation policy of two visitors for one hour once a week is unsatisfactory.
    • pro The facility did not allow Essential Family Caregivers during lockdown.
    • pro They are not following CDC/CMS guidelines and should be open longer for visitation, but have not.
    • pro It seems the facility avoids families who would question care and standards.
    • pro The admissions director is rude and unprofessional.
    • pro The facility is outdated and not clean, with multiple coats of paint attempting to cover issues.
    • pro A resident suffered a catheter infection and dehydration, indicating neglect.

    Review

    Multiple families share a deeply mixed portrait of Millers Merry Manor in LaGrange, with experiences ranging from frustration and alarm to moments of care and kindness. What stands out across the accounts is a consistent sense that decisions made at the administration level around visitation and communication have a powerful impact on how residents and their loved ones feel about safety, dignity, and daily life inside the facility. Several families are emphatic that they would not recommend the place, anchored by concerns that preexisting problems were only magnified by the pandemic and its aftermath.

    A central thread in the reviews is the decision to close the facility to visitors for extended periods during the worst phases of the COVID-19 pandemic. One reviewer recalls that, as COVID raged through the building, the doors were shut and families were not allowed in, even though the restrictions came with understandable safety concerns at the time. The same family criticizes the communication surrounding those restrictions as being subpar, with little timely information provided to families about what was happening inside. Even as the county's positivity rate declined to under 10 percent and active cases dropped, the facility allegedly did not reopen to the level of visitation that families expected, opting instead for a limited arrangement - two visitors, for one hour together, once a week. This restraint led to questions about whether essential family caregivers - allowed by some guidelines at other facilities - had been treated as a priority, and whether the administration was adequately balancing safety with residents' mental health and social needs.

    Beyond the visitation policy, there is a broader concern about accountability and responsiveness. One reviewer reported contacting the Ombudsman who stated multiple attempts to reach the facility had gone unanswered, and the reviewer subsequently filed a formal complaint with the Indiana State Department of Health. This sentiment - feeling unheard and unresponsive at a time when families wanted clear guidance - recurs as a point of frustration: if the facility is not held to the same standard as other communities, how will families know what to expect now and in the future? The fear expressed is that restrictive access could become a lasting mode of operation without sufficient oversight or recourse.

    A particularly jarring account describes a frightening health episode involving a resident who had only been at Millers Merry Manor for a week and a day. The reviewer asserts that during this short stay the resident's catheter accrued significant bacterial buildup and the resulting infection led to ICU admission after transfer back to the hospital. They also claim dehydration and a failure to clean the catheter properly, painting a picture of a vulnerable person not receiving the level of care needed. The reviewer contrasts this with the perception that, had a family member been more self-sufficient, the outcome might have been different - though they acknowledge one staff member, a nurse named Judy, who was described as pleasant and genuinely caring. This vignette contributes to a sense that, while some staff members can be compassionate and attentive, systemic issues may be compromising overall care quality.

    In contrast to these dire concerns, another voice within the same set of reviews highlights a more positive experience. This account characterizes the facility as delivering compassionate and attentive care, with staff described as kind and going the extra mile to ensure the resident and family felt comfortable. The discrepancy between these two perspectives underscores a common reality in long-term care: experiences can vary significantly from shift to shift, caregiver to caregiver, and moment to moment. It suggests that while some families encounter warmth and dedicated attention, others face communication gaps, perceived negligence, or administrative decisions they view as inconsistent with residents' needs.

    There are also explicit critiques of the facility environment and leadership. One reviewer pointed to rude and unprofessional behavior, particularly by the admissions director, alongside comments about the facility's outdated appearance and cleanliness. The reviewer notes multiple coats of paint used to cover up underlying issues, which contributes to a broader impression of a building that may be more focused on appearances than on maintaining a consistently safe and well-functioning living environment. This sentiment contrasts with the more positive note about Judy, illustrating how individual experiences can clash with the overall mood of the facility.

    Taken together, the stories present a complex picture of Millers Merry Manor in LaGrange. The strongest throughline is a tension between safety-driven restrictions and the emotional and social needs of residents and their families. Families want to see their loved ones, to participate in their care, and to receive timely, clear information about policies and health events inside the building. When communication falters or access is limited in ways that feel punitive rather than protective, trust erodes and concerns about oversight intensify. Yet there are glimmers of positive experiences - staff members who demonstrate genuine care and small acts of kindness that can make a meaningful difference in a resident's day.

    For anyone considering care at this facility, these accounts suggest a few concrete takeaways. First, verify current visitation policies directly with the facility, and ask for written guidelines that specify permissible times, durations, and safety protocols. Second, understand how the administration handles family communication, especially during health crises or outbreaks, and identify a clear point of contact for concerns. Third, consider meeting multiple staff members across shifts to observe consistency in care, and seek out firsthand stories from other families about both the care quality and the administrative climate. Finally, if concerns arise, document them and consult local advocacy resources such as the Ombudsman or the state health department to ensure issues are addressed.

    In the end, the experiences shared here reflect a spectrum of care, communication, and governance. Some families feel heard and supported by staff who show warmth and competence, while others feel that safety measures, visitor restrictions, and administrative gaps overshadow the daily care they are hoping to trust with their loved ones. The differing narratives serve as a reminder of the critical balance required in long-term care between protecting vulnerable residents and sustaining meaningful human connections with their families.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Pets

    • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
    • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Miller's Senior Living Community in LaGrange, IN offers a welcoming and vibrant environment for those seeking independent living arrangements. This community is thoughtfully designed to provide residents with the independence they desire while ensuring access to essential services and amenities.

    Residents of Miller's Senior Living Community can enjoy modern indoor common areas that foster socialization and engagement. The community places a strong emphasis on spiritual well-being, offering devotional services off-site and hosting various devotional activities that cater to the spiritual needs of its residents.

    For those managing health conditions such as diabetes, tailored care services are available to ensure residents receive the support they need. In addition, convenience is key at Miller's, as there are three nearby pharmacies and six physicians located close by for easy access to healthcare.

    Living at Miller's also means being part of a community with abundant dining options—eight restaurants within proximity make it simple for residents to enjoy diverse culinary experiences. Furthermore, the presence of four places of worship nearby fosters a sense of community connection and allows residents to engage in faith-based activities.

    At Miller's Senior Living Community, independence meets supportive care in an engaging atmosphere that promotes both physical health and spiritual enrichment.

    Nearby Places of Interest

    Physicians

    • Parial Eye Physicians Plc (0.1 miles)
    • Parkview LaGrange Hospital (0.4 miles)
    • Parkview Physicians Group - General Surgery (0.5 miles)
    • Parkview Physicians Group - Sleep Medicine (0.5 miles)
    • Redi-Care (1 miles)
    • Northeast Internal Medicine (1.3 miles)
    • Shipshewana Medical Clinic (8.6 miles)

    Places of Worship

    • Lagrange Missionary Church (0.2 miles)
    • New Freedom Baptist Church (0.5 miles)
    • Church of the Nazarene (0.8 miles)
    • Lima Presbyterian Church (5 miles)
    • Marion Mennonite Church (6.8 miles)
    • Messiah Lutheran Church (8 miles)
    • Nazarene Shipshewana Church (9.5 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Miller's Super Valu (0.7 miles)
    • Millers Pharmacy (0.7 miles)
    • Hostetler's Pharmacy (8.4 miles)
    • Walmart Pharmacy (9.2 miles)
    • Walgreens (9.6 miles)
    • Kroger Pharmacy (9.6 miles)

    Restaurants

    • The Bliss Dish (0.5 miles)
    • Fireside Craft Burgers & Brews (0.5 miles)
    • Pizza Hut (0.8 miles)
    • McDonald's (0.9 miles)
    • Wing Street (0.9 miles)
    • Lucy's Vedie Twist (1.6 miles)
    • Howe Restaurant (4.8 miles)

    Parks

    • La Grange County Parks & Rec (7.4 miles)
    • Cade Lake County Park (10.5 miles)

    Cafes

    • Starbucks (8.2 miles)
    • Biggby Coffee (9.1 miles)
    • Crossroads Cafe (9.8 miles)

    Transportation

    • Alamo (10.2 miles)

    Theaters

    • Strand Theatre (10.3 miles)

    Hospitals

    • Lake County Urology Clinic (10.4 miles)
    • White Pigeon Medical Care (15.3 miles)

    Frequently Asked Questions

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    Nearby Communities

    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.


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