Kokomo Healthcare Center

Pros

• The admission and discharge process was smooth for the patients.
• The facility provided a great experience for some visitors.
• The staff members at Kindred were described as friendly and appeared to be interested in their work.
• The atmosphere, while not warm and welcoming, had some professional aspects appreciated by family members.

Cons

• The staff treated the grandfather with disrespect and lied about events in front of him.
• The nurse was frequently seen on her phone texting instead of attending to patients.
• There was a lack of communication at Kindred, leading to concerns being ignored.
• The reviewer had to clean their grandfather's room daily due to inadequate cleaning by the staff.
• Urine from a catheter leak was not cleaned up until it was specifically mentioned by the family.
• The atmosphere was not warm and welcoming compared to other facilities.
• Residents with different needs were mixed together without designated goals for their care.

Review

The experience of patients and their families at Kindred Transitional Care and Rehabilitation presents a stark contrast between positive aspects and significant concerns regarding the quality of care. While some reviews highlight smooth admission and discharge processes, others recount distressing encounters that overshadow these initial positives. As facilities that cater to individuals transitioning from acute care settings to rehabilitation or long-term care, patient satisfaction is crucial; unfortunately, the feedback reveals a mixture of alarming issues alongside moments of commendable professionalism.

One reviewer reflected on their grandfather's transition from an intensive care unit at Howard to Kindred, describing a troubling environment where respect for residents appeared lacking. The reviewer noted that despite their grandfather being alert and aware, staff treated him dismissively, often disregarding his comments by labeling him as confused. This lack of acknowledgment not only undermined his dignity but also raised questions about the staff's commitment to respecting patients' rights and autonomy. Such treatment can create an environment where patients feel devalued and insecure, ultimately impacting their overall rehabilitation experience.

A recurring theme in this review is the communication—or lack thereof—between staff members and family members. The reviewer expressed frustration over their repeated attempts to address concerns about their grandfather’s care, particularly criticizing the inattentiveness displayed by nursing staff who were frequently seen on personal devices rather than focusing on patient needs. This neglect not only reflects poorly on individual staff members but also suggests systemic issues within the facility that hinder effective communication—a critical component in healthcare settings where collaboration with family is essential for optimal patient outcomes.

Moreover, cleanliness appeared to be a significant concern in this facility. The reviewer described having to personally clean their grandfather’s room daily due to inadequate housekeeping services provided by the facility’s staff. This situation raises serious questions about operational standards and infection control protocols at Kindred Transitional Care. For many families entrusted with the health of their loved ones, a clean environment is not just preferred; it is a fundamental aspect of care that cannot be overlooked.

While some reviews offered more favorable impressions regarding specific interactions with staff members—an observation made by another reviewer who noted friendliness among nurses—the overall atmosphere was criticized as lacking warmth and engagement. Residents with different needs were noted as being mixed without clear designations for individualized goals or tailored support programs. This approach could hinder progress in rehabilitation efforts for those struggling with memory issues as they are grouped with individuals facing different challenges altogether.

The juxtaposition between these experiences illustrates a facility grappling with identity; while some aspects may show promise in terms of friendliness from individual staff, broader systemic failings overshadow these positives. Clear differences in atmosphere, communication breakdowns, inadequate hygiene practices, and unclear rehabilitative goals paint a concerning picture about patient-centered care at Kindred Transitional Care. Families relying on these facilities during vulnerable times expect—and deserve—a high standard of attention and empathy towards both physical health needs and emotional well-being.

Ultimately, while there are elements within Kindred Transitional Care that reflect dedication among certain team members striving for professionalism amidst challenging circumstances, it appears that significant improvements are necessary for the institution as whole. A commitment to comprehensive training focused on respectful communication strategies along with strict adherence to cleanliness could enhance both resident well-being and family satisfaction going forward—ensuring that all patients receive dignified treatment reflective of their individual identities during transitional phases in their healthcare journey.

This part of Kokomo, Indiana, offers a variety of amenities and services that would be beneficial for seniors looking to relocate to the area. There are several restaurants nearby such as Pastarrific and Frittatas Restaurant for convenient dining options. In terms of healthcare, there are multiple physicians' offices and hospitals within close proximity, ensuring easy access to medical care. Additionally, there are places of worship for spiritual nourishment and pharmacies like Walgreens for medication needs. For recreational activities, there are parks like Highland Park and cafes such as Sweet Peas Play Cafe for leisurely outings. Overall, this neighborhood provides a well-rounded community with essential resources for senior living.

Restaurants

• Pastarrific (0.2 miles)
• McDonald's (0.4 miles)
• Frittatas Restaurant (0.4 miles)
• China King (0.4 miles)
• Subway (0.5 miles)
• Taco Bell (0.9 miles)
• Applebee's (1 miles)

Physicians

• Healthy Horizons Pediatrics (0.5 miles)
• Indiana Health Center At Kokomo (0.5 miles)
• Oral Surgery Center Of Kokomo (0.6 miles)
• Ladd Orthodontics (0.6 miles)
• Medical (0.6 miles)
• Josephine K Lilla (0.6 miles)
• Joseph Yamamoto, MD (0.7 miles)

Hospitals

• Howard Regional Health Systems (0.7 miles)
• Community Howard Regional Health (0.7 miles)
• Community Howard Regional Health (0.8 miles)
• Howard Regional Health System (0.9 miles)
• St Joseph Hospital (1.5 miles)
• St Joseph Hospital (1.5 miles)
• St Vincent Hospital (1.6 miles)

Places of Worship

• New Testament Apostolic Church (0.7 miles)
• Spirit Wind Church (1.1 miles)
• First Friends Meeting-Kokomo (1.2 miles)
• Trinity Church (1.5 miles)
• Busy Bees Christian Preschool (1.6 miles)
• Christ Lutheran Church (1.7 miles)
• New Hope Church (1.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• Herbst Pharmacy - Koko (1.5 miles)
• Walmart Pharmacy (2.4 miles)
• Genoa Healthcare (2.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)

Parks

• Highland Park (1.3 miles)
• Jackson Morrow Park (1.4 miles)
• Foster Park (2.2 miles)

Cafes

• Sweet Peas Play Cafe (1.3 miles)
• H & J's (1.4 miles)
• Panera Bread (1.6 miles)
• Starbucks (1.8 miles)