Home Instead - Kokomo, IN

Pros

• The caregivers at Home Instead are highly regarded for their excellent communication and compassionate care, especially when clients are unwell.
• Clients report a significant improvement in the quality of care provided compared to previous in-home providers, highlighting the absence of bed sores and hospital visits.
• Caregivers feel appreciated and valued by the management, citing flexibility in scheduling and strong support from co-workers.
• Home Instead is praised for its patient and understanding management, making adjustments to care schedules as needed for families.
• Families find peace of mind knowing their loved ones are safe and happy at home under the care of dedicated professionals.
• The agency is recognized for treating clients with dignity and thoughtfulness, particularly during end-of-life care situations.
• Overall satisfaction with Home Instead's services leads many to enthusiastically recommend the agency to others in need of senior care.

Cons

• There was an issue with a caregiver not showing up the day after Christmas, leaving the client without help when they needed it.
• The agency did not provide care for several days due to illness among caregivers, raising concerns about what would happen if the client had no one else to assist them.
• Despite overall good experiences, there was frustration regarding communication and availability of caregivers during critical times.
• The review mentioned that while other providers were used in the past, it took instances of "bed sores" or hospital visits to highlight the inadequacies of their care compared to Home Instead.

Review

Home Instead has gained a reputation for providing exceptional in-home care services, particularly for seniors and individuals with chronic illnesses. Many families have shared their positive experiences, highlighting the compassionate nature of the caregivers and the professionalism exhibited by the staff. For one reviewer, having caregivers who communicate effectively is paramount. Their mother received regular visits from two to three caregivers whom she liked and felt comfortable with. However, the reviewer expressed concern over a lapse in service when no caregiver showed up on the day after Christmas; despite being sick themselves, they empathized with their mother's need for support. This incident underscored a critical aspect of home care: the reliability and availability of caregivers, especially during times when family members are unable to assist.

Another family described how their experience with Home Instead markedly improved their brother's quality of life compared to previous providers. The reviewers noted that since beginning care with Home Instead, their brother—who suffers from Parkinson’s disease and dementia—had not experienced any bedsores or hospital visits. They interpreted an increase in supplies such as diapers as a sign of better care rather than an indication of problems, reflecting positively on the attentiveness and thoroughness of the caregivers assigned to him. These comparisons paint a clear picture: consistent high-quality care can significantly affect health outcomes and overall well-being for those receiving assistance.

The caregivers themselves also speak highly of Home Instead as an employer. One caregiver noted that their journey over two years (soon to be three) has been fulfilling due to fantastic clients and supportive management. The recognition they receive from staff like Emily and Rebecca contributes to a work environment where they feel valued and appreciated. Flexibility in scheduling allows them to balance personal commitments while dedicating themselves wholeheartedly to client needs. Such accounts emphasize a culture within Home Instead that prioritizes both caregiver satisfaction and superior client service.

Moreover, an overwhelming sentiment echoed throughout many reviews is one of gratitude towards management for being understanding and accommodating regarding scheduling changes or specific care requests. The owner-operators at Home Instead-Kokomo have made significant impressions on families through their attentive approach, ensuring peace of mind for those who rely on them when unable to be present for loved ones themselves. Clients have found reassurance knowing that professional yet caring hands are looking after vulnerable family members.

In more poignant circumstances involving end-of-life care, families reflected on how essential it was to have strong support during those hardest moments. One account described how upon learning about their mother’s terminal condition, they sought recommendations from hospital nurses who praised Home Instead’s services based on personal experiences with friends or relatives who utilized this agency for similar needs. The resulting 24-hour care provided not just physical assistance but emotional support as well—they cared deeply for both parents during an incredibly challenging time in their lives.

This profound commitment extended beyond typical caregiving tasks; even after losing the mother, staff members came back bearing dinner for grieving family members—a simple yet impactful gesture illustrating compassion at its best during such heart-wrenching times. With reports like these emerging consistently across various narratives surrounding Home Instead's services—from individual caregiver experiences all through familial interactions—it's evident why many would recommend this agency without hesitation: it provides not just competent assistance but genuine kindness intertwined throughout every facet of its operations.

Restaurants

• McDonald's (0.3 miles)
• Pastarrific (0.3 miles)
• Frittatas Restaurant (0.3 miles)
• China King (0.3 miles)
• Subway (0.4 miles)
• Taco Bell (1 miles)
• Applebee's (1 miles)

Physicians

• Healthy Horizons Pediatrics (0.4 miles)
• Indiana Health Center At Kokomo (0.5 miles)
• Oral Surgery Center Of Kokomo (0.6 miles)
• Ladd Orthodontics (0.6 miles)
• Medical (0.6 miles)
• Josephine K Lilla (0.6 miles)
• Joseph Yamamoto, MD (0.7 miles)

Places of Worship

• New Testament Apostolic Church (0.7 miles)
• Spirit Wind Church (1 miles)
• First Friends Meeting-Kokomo (1.3 miles)
• Trinity Church (1.4 miles)
• Busy Bees Christian Preschool (1.4 miles)
• Peace Lutheran Church Wisconsin Synod (1.6 miles)
• Unitarian Universalist (1.6 miles)

Hospitals

• Howard Regional Health Systems (0.7 miles)
• Community Howard Regional Health (0.7 miles)
• Community Howard Regional Health (0.8 miles)
• Howard Regional Health System (0.9 miles)
• St Joseph Hospital (1.4 miles)
• St Joseph Hospital (1.5 miles)
• St Vincent Hospital (1.6 miles)

Pharmacies

• Walgreens (0.8 miles)
• Herbst Pharmacy - Koko (1.5 miles)
• Walmart Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Genoa Healthcare (2.4 miles)

Cafes

• Sweet Peas Play Cafe (1.2 miles)
• H & J's (1.4 miles)
• Panera Bread (1.5 miles)
• Starbucks (1.7 miles)

Parks

• Highland Park (1.2 miles)
• Jackson Morrow Park (1.5 miles)
• Foster Park (2.1 miles)