4102 Shore Drive, Indianapolis, IN 46254
For more information about senior living options: (844) 490-3973
The staff are excellent, caring, and helpful. The food is wonderful, and meals are a highlight. Residents make many friends and feel supported by the community. The facility is described as holistic, treating the whole person, not just symptoms. The treatment is life-changing, with genuine care and compassion from the team. The center is accommodating, with staff often going above and beyond for residents. Reviewers report feeling rejuvenated and ready for a new journey after their stay. Personalized treatment plans are designed to fit individual recovery needs.
The reviewer states that after a seizure, staff left them on a cold floor for over an hour, injuring their hip, and they would never return. The facility is described as filthy and disgusting, with a moldy smell in the laundry, dirty towels, unclean showers, and no soap available. There are reports of theft by staff and of patients' belongings and medications being stolen, with some patients receiving wrong medications and ending up in the hospital. A technician involved with the patients reportedly died from an overdose, raising concerns about staff sobriety. The overall care is labeled absolutely horrible, with warnings not to use the facility except as a last resort. Detox care is described as chaotic and unsafe, including mixing men and women and mixing mental health patients with detox patients, along with overbooking and understaffing. Families report poor communication, including failure to notify next of kin about emergencies or deaths and phones that go unanswered. Multiple accounts describe neglect and mistreatment, such as unclean rooms, vomit left unclean, delays in medications, and staff who are rude or uncaring.Eagle Creek Healthcare Center in Indianapolis is best understood as a budget-conscious option for families that are prepared to supervise care intensively and advocate loudly on behalf of their loved ones. The review landscape is dominated by warnings about safety, cleanliness, and reliable medical oversight, with several accounts of missed alarms, slow responses, and concerning medication management. For families needing consistently high-quality care, transparent communication, and a clean, well-run environment, this community should not be the first choice. The facility's for-profit culture, as described by some reviewers, adds a layer of risk that must be weighed against any potential cost savings.
On the positive side, there are glimpses of workable care when staffing aligns. A number of reviewers highlight good food and moments when frontline staff are genuinely caring and attentive. A few accounts point to individual nurses, aides, and therapy staff delivering compassionate, patient-centered support, and some reviewers mention clean, comfortable rooms and well-organized activity or therapy components. In short, there can be quality moments and solid meals, but these emerge irregularly and do not consistently offset the broader care fragility reported elsewhere.
The cons in the reviews are persistent and systemic. Recurrent themes include dirty or poorly maintained facilities, odors, and pest concerns, with repeated complaints about housekeeping and laundry conditions. The most troubling issues center on safety and care quality: medications mismanaged or delayed, patients denied basic needs like soap or proper meals, and alarmingly variable supervision. Families report communication gaps - phones unanswered, limited family contact, and delayed notifications about patient status or changes in condition. Disturbing anecdotes surface about patient neglect, misplacement of personal items, and even dire outcomes that were not promptly conveyed to families, underscoring a fragile trust in day-to-day operations.
Those pros and cons cannot be viewed as equivalent, and the balance tips in favor of the negative. While good meals and the occasional compassionate caregiver matter, they do not meaningfully offset the risks associated with inconsistent medical oversight, reports of unsafe or unsanitary conditions, and the serious gaps in communication and accountability. When safety and reliability are the job customers rely on most, the frequency and intensity of the negative reports overwhelm the sporadic positive notes about food or individual staff kindness. The risk-to-benefit calculus here leans heavily toward caution.
For families evaluating options, the practical path is clear: demand a rigorous, in-person assessment before any enrollment. Ask for a direct opportunity to meet the administrator or director of nursing, review the latest state survey results, and see an up-to-date incident log. Inquire about med-management protocols, how often medications are checked, and who supervises the process. Request a detailed plan for cleaning, infection control, and laundry, and verify the response times for call bells, especially for nighttime needs. Probe how the facility handles family communication, discharge planning, and aftercare placement, and insist on transparent processes for reporting concerns or grievances.
The bottom-line verdict for Eagle Creek Healthcare Center is decisive. This isn't a standout choice for families seeking dependable, high-quality, safety-forward care. It is a facility that demands vigilant oversight and a proactive family presence to mitigate persistent risks. Alternatives with stronger safety records, cleaner environments, and more reliable communication should be seriously considered. If the choice comes down to cost and there are no viable options elsewhere, proceed with stringent due diligence, set clear expectations from day one, and prepare to advocate relentlessly for the loved one's daily needs. In most cases, a different Indianapolis option will deliver more consistent care, fewer safety concerns, and greater peace of mind for families navigating tough care decisions.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Indianapolis, IN, Eagle Creek Healthcare Center is a premier assisted living community that provides exceptional care and services to its residents. As a skilled nursing facility, the center offers round-the-clock supervision and assistance with activities of daily living. The well-trained and compassionate staff are always available to provide assistance with bathing, dressing, transfers, and medication management.
Eagle Creek Healthcare Center prides itself on offering a wide range of amenities to enhance the quality of life for its residents. The community features a beauty salon where residents can indulge in pampering treatments. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation ensures that residents have easy access to nearby amenities and scheduled day trips.
The center also offers various recreational spaces for residents' enjoyment. A fitness room is available for those who wish to maintain an active lifestyle. The gaming room provides opportunities for friendly competition among residents. For those who enjoy tranquility, the outdoor space and garden offer a serene environment.
Delicious meals are served in a restaurant-style dining setting, accommodating special dietary restrictions as needed. The small library provides an opportunity for residents to unwind with a good book, while the computer center allows access to technology and the internet for entertainment or communication purposes.
Eagle Creek Healthcare Center takes pride in promoting the overall well-being of its residents through various care services and activities. With move-in coordination services, transitioning into this community is seamless. Housekeeping services ensure a clean and comfortable living environment at all times.
Residents can participate in planned daily activities organized by the caring staff or create their own resident-run activities. Additionally, concierge services cater to individual needs and preferences. For those who require medical attention, there are several hospitals and physicians located conveniently nearby.
With numerous amenities designed to promote comfort and convenience, Eagle Creek Healthcare Center strives to provide an exceptional assisted living experience for its residents in Indianapolis, IN.
Eagle Creek Healthcare Center is located at 4102 Shore Drive, Indianapolis, IN 46254 in Marion County, Indiana
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