Eagle Creek Healthcare Center

Pros

• The staff at Eagle Creek, such as Tiffany and Samarion P., have shown compassion and have been amazing in their jobs.
• The therapy department at Eagle Creek is great and the staff are helpful in the recovery process.
• The staff at Kindred during the daytime are courteous and helpful.
• The rooms at Kindred were a good size.
• The morning shift staff at Eagle Creek was very friendly, caring, and helpful with recovery.
• Some of the positive statements might be qualified or contrasted with negative experiences overall.

Cons

• "They need different employees or they need to shut it down."
• "This place is dirty and staffed by some nurses who don't understand English very well."
• "A complaint has been filed, but based on my past experience with this facility I am skeptical that anything will happen that will result in my brother's phone being found or replaced."
• "The staff was rough-and-tumble, and the patients were rude."
• "The night staff was horrible and took 30 minutes or more to respond when help was needed."
• "The rooms are a good size, but low light, and the cleanliness was lacking in places like the bathroom and a/c vents."

Review

Eagle Creek "rehabilitation/nursing home" has received overwhelmingly negative reviews from former residents and their family members. Many of the reviewers express their dissatisfaction with the lack of proper care and attention given to their loved ones.

One individual recounts the experience of picking up their grandfather from the facility and discovering that he had not received the necessary care he needed. His nails were untrimmed, he had not showered, and he had not been given any exercise. The staff members were also described as rude, smoking while handling the residents, and even losing one resident's phone.

Another reviewer labels Eagle Creek as one of the absolute worst experiences they have ever had, going through various horrific situations in their life. They argue that sending a loved one to this facility would lead to regression rather than progress. However, they do acknowledge that there are a handful of staff members who have shown compassion and dedication in their job roles.

The issue of cleanliness is highlighted by multiple individuals who claim that the facility is dirty and poorly maintained. One reviewer describes finding dishes stacked on top of each other with flies around them in one resident's room. Another mentions dirty floors and walls in the bathroom and dirty air-conditioning vents above beds.

The response time for assistance is another common complaint mentioned by several reviewers. One person states that it took over 30 minutes for staff to respond when their mother pressed the call button for help. Medication management is also criticized, with instances where medication was not given on time or blood sugar levels were not monitored properly.

Other areas of concern include missing personal items such as cushions, clothing, and even cell phones without proper resolution from the staff or administration. The quality of food provided is also questioned by some reviewers, noting inconsistent quality and a lack of fresh fruits and vegetables in meals.

In conclusion, these reviews paint a picture of a facility that falls short in providing adequate care for its residents. Issues such as lack of proper hygiene, unresponsive staff, cleanliness concerns, and missing personal belongings raise serious red flags. However, a few staff members are acknowledged for their dedication and compassion. It is recommended that individuals seeking care for their loved ones explore other facilities instead of Eagle Creek Kindred Transitional Care.

Hospitals

• Rehabilitation Hospital of Indiana (0.2 miles)
• Advanced Wound Center at Community Westview Hospital (3.2 miles)
• Assurance Of Indianapolis (3.6 miles)
• IU Health West Hospital Emergency Medicine (4.7 miles)
• Orthoindy (5.5 miles)
• Hendricks Regional Health Brownsburg Hospital (5.8 miles)
• Richard L. Roudebush Va Medical Center (6.1 miles)

Restaurants

• Kulture Bar & Lounge (0.2 miles)
• McDonald's (0.4 miles)
• Rick's Café Boatyard (1.1 miles)
• Spyke's Bar and Grille (2.8 miles)
• Dawson's On Main (3.7 miles)
• Rookies Sports Pub (3.8 miles)
• Mug'n Bun Drive In (3.8 miles)

Physicians

• Iu Medical Group (0.3 miles)
• Shalom Health Care Center (2.8 miles)
• Hill, Susan E, Do - Methodist Occupational Health (4.5 miles)
• American Health Network (4.6 miles)
• Mims Lisa A MD (4.7 miles)
• St Vincent Sports Performance (5.3 miles)
• Orthopaedics Of Indianapolis - Renn J Crichlow MD (5.5 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3.5 miles)
• PCA Pharmacy (3.7 miles)
• Walgreens (4 miles)
• Walgreens (5.1 miles)

Parks

• Meadowood Park (1.9 miles)
• Eagle Creek Park (2.7 miles)
• Watkins Park (6.2 miles)
• Holliday Park (7 miles)
• Military Park (7.2 miles)
• White River State Park (7.3 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (5.3 miles)
• Panera Bread (5.7 miles)
• Starbucks (5.9 miles)
• Starbucks (6.4 miles)
• Starbucks (6.7 miles)
• Starbucks (7.9 miles)

Places of Worship

• Speedway Christian Church (3.5 miles)
• Al-Fajr Masjid (4.4 miles)
• Connection Pointe Christian Church of Brownsburg (6.8 miles)
• Tabernacle Presbyterian Church (7 miles)
• St Luke Catholic Church (7.7 miles)

Transportation

• U-Haul Moving & Storage at Michigan Rd (4.9 miles)
• Concourse B (7.8 miles)

Theaters

• Regal Shiloh Crossing (5.2 miles)