Eagle Creek Healthcare Center is an assisted living community in Indianapolis, IN.
Information last verified:
4102 Shore Drive, Indianapolis, IN 46254
For more information about senior living options: (866) 208-4318
2.7 from 82 reviews
5 stars
29
4 stars
4
3 stars
5
2 stars
2
1 stars
42
Overall Review of Eagle Creek Healthcare Center
common11 reviews mention this
Food is a common talking point
Residents frequently mention the meals as a standout part of the stay.
Many reviews describe the food as excellent, awesome, or very good, with some praising the kitchen staff and calling out that meals matter during detox or recovery. A smaller set of reviews is less positive, describing food as disappointing or given incorrectly, which suggests results can vary. Overall, the dining experience shows up repeatedly—mostly in a positive way.
common15 reviews mention this
Staff support feels caring
Reviews often highlight staff compassion and helpfulness during recovery.
Across reviews, residents and families describe staff as caring, compassionate, and genuinely dedicated, especially nursing and therapy staff who go out of their way. Several reviews also name specific people and describe professionalism and support that made a difference. At the same time, there are also dissenting reviews describing rudeness or unresponsiveness, so experiences appear inconsistent depending on unit, shift, or situation.
caveat12 reviews mention this
Calls and updates are a problem
Multiple reviews say it is hard to reach the facility or get timely updates.
Several reviews complain that staff do not answer phones or do not return messages, which makes it difficult for families to confirm care and belongings. A number of stories describe long waits or missed communication during urgent situations, including concerns that families could not reach loved ones while they were in the facility. Taken together, residents and families repeatedly raise communication reliability as a concern.
caveat9 reviews mention this
Medication management draws complaints
Some residents report medication errors or delays.
Reviews include concerns about not receiving medications, receiving the wrong medication, or having prescriptions stopped and changed in ways that felt unsafe. There are also reports about delays that affected daily comfort and ongoing conditions, with some families describing hospital transfers following issues. While other reviews speak positively about care, medication handling is a recurring negative theme.
caveat10 reviews mention this
Cleanliness issues come up often
Some reviews describe the facility as dirty or inadequately cleaned.
A recurring set of reviews calls out cleanliness problems, including dirty bathrooms, lack of soap, poor laundry handling, and unpleasant odors. Several reviews also describe rooms or shared areas that were not properly cleaned and mention infestations or infection-related concerns. Other reviews say the facility is clean, but the frequency of cleanliness criticisms makes it a notable caveat.
caveat6 reviews mention this
Care quality varies by shift
Some reviews suggest care responsiveness differs depending on timing and staffing.
Some family members and residents describe situations where help took too long, assistance was limited, or night shift performance was worse than daytime. Reviews also mention being kept waiting for basic needs and not getting support as expected when call buttons or requests were made. While there are also positive accounts of attentive care, these complaints point to uneven responsiveness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Indianapolis International (8 miles away)
Community operated transportation
Transportation arrangement
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Rehabilitation Hospital of Indiana (0.2 miles)
Advanced Wound Center at Community Westview Hospital (3.2 miles)
Assurance Of Indianapolis (3.6 miles)
IU Health West Hospital Emergency Medicine (4.7 miles)
Orthoindy (5.5 miles)
Hendricks Regional Health Brownsburg Hospital (5.8 miles)
Richard L. Roudebush Va Medical Center (6.1 miles)
Restaurants
Kulture Bar & Lounge (0.2 miles)
McDonald's (0.4 miles)
Rick's Café Boatyard (1.1 miles)
Spyke's Bar and Grille (2.8 miles)
Dawson's On Main (3.7 miles)
Rookies Sports Pub (3.8 miles)
Mug'n Bun Drive In (3.8 miles)
Physicians
Iu Medical Group (0.3 miles)
Shalom Health Care Center (2.8 miles)
Hill, Susan E, Do - Methodist Occupational Health (4.5 miles)
American Health Network (4.6 miles)
Mims Lisa A MD (4.7 miles)
St Vincent Sports Performance (5.3 miles)
Orthopaedics Of Indianapolis - Renn J Crichlow MD (5.5 miles)
Pharmacies
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.8 miles)
Walgreens (3.5 miles)
PCA Pharmacy (3.7 miles)
Walgreens (4 miles)
Walgreens (5.1 miles)
Parks
Meadowood Park (1.9 miles)
Eagle Creek Park (2.7 miles)
Watkins Park (6.2 miles)
Holliday Park (7 miles)
Military Park (7.2 miles)
White River State Park (7.3 miles)
Cafes
Starbucks (2.1 miles)
Starbucks (5.3 miles)
Panera Bread (5.7 miles)
Starbucks (5.9 miles)
Starbucks (6.4 miles)
Starbucks (6.7 miles)
Starbucks (7.9 miles)
Places of Worship
Speedway Christian Church (3.5 miles)
Al-Fajr Masjid (4.4 miles)
Connection Pointe Christian Church of Brownsburg (6.8 miles)
Tabernacle Presbyterian Church (7 miles)
St Luke Catholic Church (7.7 miles)
Transportation
U-Haul Moving & Storage at Michigan Rd (4.9 miles)
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.
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120 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Indianapolis International (8 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
Caring staff and a pleasant, well-equipped environment with quality care and good dining.
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