850 Ash Street, Huntington, IN 46750
For more information about senior living options: (866) 208-4318
Overall Review of Oakbrook Village
Pros
The staff was always friendly and willing to help with any needs that residents had.- The residents seemed happy, and the grandmother always seemed cheery, reflecting well on the staff.
- There were always activities going on, keeping old minds active.
- The nursing home could be recommended as a comfortable, affordable place to live (not lavish).
- The staff made up for any downfalls.
Cons
The staff at the facility lost the resident’s hearing aids in December 2021 and have yet to find or replace them, and they continue to stonewall about it.- The resident admitted for rehab after a stroke is treated very badly by all of the staff.
- The resident was not bathed in a timely manner, reportedly going 11 days without one.
- The staff take forever to answer the call bell and talk to him very rudely.
- There is not enough staff to accommodate all residents.
- The resident’s bed is broken and they will not replace it.
- The facility smelled strongly during visits, which was a major turn-off.
- The reviewer would not recommend this place to anyone, and the state needs to investigate.
- The place disrespects family members at a time when a loved one is dying, and the office staff are very rude.
Review
Oakbrook Village in Huntington is best suited for families and residents who must keep costs in line and are able to supervise care closely. The setting may work for someone with very low daily care needs who values social activity and a semi-affordable option, but it is not a good fit for anyone expecting reliable rehabilitation services, consistent daily hygiene routines, or consistently respectful interactions from staff. In short, this community serves cost-conscious expectations more than it serves high-quality, dependable nursing or assisted living care.
Those who should consider alternatives are seniors requiring steady, professional care and timely response to needs. The reviews repeatedly flag serious gaps in staffing, slow call-bell responses, and neglectful treatment, especially in rehab or daily care tasks. Families handling complex medical needs, emotional support during decline, or end-of-life care should look elsewhere. The repeated concerns about how family inquiries are treated also suggest that a facility with more attentive administrative and frontline staff would be a safer home for someone who requires dignity and clear communication.
On the upside, there are palpable strengths that counterbalance the most troubling issues to a limited degree. Some residents and families describe friendly staff and a willingness to help, as well as a schedule of activities that keeps minds engaged. The facility is noted as non-smoking, which helps with odor control, and one review frames the environment as comfortable and affordable, an appealing mix for families prioritizing budget over polish. These positives matter, but they are not sufficient to offset repeated episodes of neglect, equipment problems, or disrespectful conduct toward residents and their families.
The main cons center on staffing and care quality: insufficient staff to meet resident needs, delayed baths, slow call-bell responses, and rude or dismissive communication from office personnel. Equipment and maintenance gaps surface as well, including a broken bed that was not promptly replaced. Perhaps most damaging is the reported perception that residents are not treated with respect during difficult moments, such as illness or end-of-life care. Taken together, these factors create significant safety and dignity risks that overshadow the limited positives, particularly for anyone who cannot perform vigilant oversight or advocacy on a daily basis.
Practical next steps for families considering Oakbrook Village begin with a candid facilities visit focused on real-time care delivery. Observe call-bell responsiveness during multiple times of day, ask about current staffing levels and turnover, and verify how quickly baths or personal care tasks are completed. Request to review recent state survey findings and speak with the administrator about maintenance and safety protocols. Inspect common areas for odors and cleanliness, and ask about how hearing aids or other equipment are managed when replacements are needed. This due diligence is essential before any commitment.
Bottom line: Oakbrook Village does not emerge as a strong default choice for most seniors who require reliable care, consistent rehab, or respectful treatment. It may be considered only by families who are prepared to bring strong oversight, demand high accountability, and accept the inherent risk tied to staffing gaps. For those prioritizing safety, dignity, and dependable daily care, better options exist, whether in nearby assisted living communities with stronger staffing patterns or in skilled nursing facilities with verified rehab programs. If cost is the overriding constraint, weigh that against the potential for persistent care challenges, and favor alternatives with clearer, more consistent performance on resident welfare.
55 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Fort Wayne International (18 miles away)
Community operated transportation
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Special dietary restrictions
Concierge services
Planned day trips
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