The Waters Of Greencastle is an assisted living community in Greencastle, IN.
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The Waters Of Greencastle
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1601 Hospital Drive, Greencastle, IN 46135
For more information about senior living options: (866) 208-4318
Many residents and families describe genuinely caring, professional staff.
A large share of reviews praise the staff for being friendly, compassionate, and professional. Several describe good day-to-day support during rehabilitation or longer stays, including nursing and therapy teams. Even when reviews mention specific individuals, the overall theme is that residents are treated with empathy and respect.
Residents describe activities that feel social and engaging.
Multiple reviews talk about an upbeat community feel, including church services, entertainment, and group activities. Families also mention residents having fun with staff during scheduled times, and one reviewer highlights playing bingo and cards during a short stay. There’s also repeated mention of a homelike environment inside and outside.
Some reviewers report cleanliness problems and unsanitary conditions.
While a few reviews describe the facility as clean, multiple others raise serious cleanliness issues. These reviews mention strong odors, dirty rooms or floors, pests, and other unclean living conditions. One reviewer specifically calls out filthy conditions in the memory unit visit.
Several reviews criticize communication, staffing, and basic care follow-through.
Some families report breakdowns in communication, including a lack of updates to the power of attorney or next of kin. Other negative reviews describe delayed responses to call lights, time gaps in care, and concerns about falls being handled inappropriately. A recurring thread is short staffing that families say leads to neglect or inconsistent attention.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
100 resident community capacity
Assisted Living
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesThe Waters Of Greencastle is located at 1601 Hospital Drive, Greencastle, IN 46135 in Putnam County, Indiana
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