Hickory Creek At Franklin
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580 Lemley Street, Franklin, IN 46131
For more information about senior living options: (844) 490-3973
The Hickory Creek staff are always friendly, quick to respond, and communicative with patients and their families. The staff has been phenomenal in building relationships with patients. The therapy department has tremendously helped patients rehab post-stroke, with open communication and frequent attention to care. The relationships built between the family and the staff are unparalleled. The staff were GREAT to residents, and the entire staff hugged her before she left, showing love and care that far exceeded expectations. The staff are very nice, the facility is clean, and they take really good care of their patients; they also treat families with respect. The administrator Mandy goes above and beyond to make sure things are done right. Hickory Creek in Franklin has been nothing but AMAZING with their dad; the staff care about patients and listen to families' concerns and needs. It is a hidden gem; the staff and residents are like a family, and daily care and interactions show that. The staff are very friendly and knowledgeable; the executive director and director of nursing are kind and helpful; CNAs provide great care. The atmosphere is amazing, with loving people and a family-like environment. The facility is successfully putting together a team that is effective with the struggles of care; highly recommend. It is a great place with a wonderful staff; five-star quality. This is a great facility with a home-like feel; the caregivers feel like family. The facility has a cozy atmosphere and friendly staff who go above and beyond for their residents.
The reviewer felt that after American Senior Communities took over, the facility became a nightmare due to understaffing and disorganization. The reviewer claimed that improper medication management led to multiple falls and serious injuries, including a neck fracture and a broken hip. The reviewer described the environment as dirty and unclean, with a bad smell and gnats, and criticized the small room sizes that required constant presence to get needs met. The reviewer warned not to trust the facility with loved ones and would not recommend it to anyone. The reviewer alleged negligent care, unanswered questions, and failure to report injuries like a black eye, with staff unable to explain what happened. The reviewer noted high staff turnover and instability, saying workers were not kept long and care quality suffered. The reviewer recounted having to personally request basic daily tasks for a loved one (showering, changing clothes, brushing teeth, hydration), highlighting inconsistent and insufficient care.Hickory Creek at Franklin is best suited for families seeking a small, homey setting where staff form real relationships with residents and families, and where rehab-informed care sits at the center of long-term support. In a compact, quaint Franklin campus, the atmosphere is cozy and unpretentious, with a reputation for caring that shows up in both daily interactions and therapy outcomes. The reviews point to friendly, responsive staff, a strong therapy team, and a leadership group that is visible and engaged - qualities that translate into meaningful progress for post-stroke rehab and ongoing daily care. For families who prize open communication, a family-like culture, and a facility that feels more like a small community than a corporate campus, this is a very solid match.
Those who should consider alternatives are residents with high medical complexity requiring intensive, highly standardized supervision or dementia-specific security. A number of reviewers referenced staffing shortages and organizational gaps after a corporate takeover, with concerns about medication management and safety. Small rooms and the absence of a dedicated family room can also be a drawback for households that prioritize larger living space or formal family gatherings. In short, if robust memory-care programming, consistent 24/7 medication oversight, or a facility with markedly larger operations are non-negotiable, other options may deliver more predictable systems and a broader continuum of care.
On the upside, the strongest selling points are the people and the culture. Staff are described as friendly, quick to respond, and genuinely engaged with residents and their families. The therapy department earns frequent praise for helping rehabilitation goals, and administrator leadership is repeatedly highlighted as going above and beyond to get things right. The building's small footprint fosters intimate care, with CNAs and nurses who know residents well, and a sense of family that spills over into how families are treated and kept in the loop. These advantages often translate into real-world wins: consistent communication, visible accountability, and daily care that feels individualized rather than scripted. When these positives are in play, they can offset occasional organizational hiccups with demonstrably compassionate care.
Residents and families also point to a genuinely homelike atmosphere: clean spaces, a quiet, cozy vibe, and staff who seem invested in residents' happiness as well as their health. The sense that the facility operates as a close-knit team - sometimes described as a family - appears to drive steady, respectful interactions across shifts. The care teams' dedication shows up in small but meaningful ways: attention to daily routines, willingness to accommodate preferences, and a palpable pride in the resident-centered approach. Even in a smaller building, the quality of relationships and the warmth of the environment stand out as differentiators, making Hickory Creek Franklin feel like a place residents can call home.
Yet caution is warranted. Several reviewers reported serious lapses that could not be ignored, including medication-management gaps and safety concerns tied to staffing fluctuations post-transition. There are also practical constraints that may affect day-to-day life, such as smaller rooms and the absence of a dedicated family lounge, which can limit privacy or space for visiting loved ones. The combination of these issues means that, for families with a loved one who requires very consistent, high-touch supervision or a dementia-specific setting, it is essential to verify current staffing levels, turnover, and the facility's QA processes. Prospective residents should insist on recent incident reports, a current care plan, and a clear answer about how problems are promptly addressed.
Taken together, Hickory Creek at Franklin stands out for families who want a warm, intimate environment where staff accountability and resident relationships carry real weight, and where rehab-focused care meets daily living in a genuinely home-like setting. It is a strong fit for long-term residents who thrive on personal connections, predictable routines, and visible staff investment. However, those who cannot compromise on robust medication oversight, dementia-specific programming, or larger-scale resources should scrutinize alternatives carefully. Visiting with leadership, reviewing the latest staffing metrics, and asking pointed questions about safety incidents will help determine if this community aligns with a loved one's goals and risk tolerance. For the right match, it's a compassionate, capable option worth choosing.
36 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hickory Creek At Franklin in Franklin, IN is a skilled nursing facility that offers a range of care services for its residents. The community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. There is also coordination with healthcare providers to ensure the residents receive the necessary care.
The community offers various amenities to enhance the comfort and convenience of its residents. Each room is fully furnished and includes cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. There is also a dining room where residents can enjoy their meals, which are prepared according to special dietary restrictions if needed. Housekeeping services are provided to keep the living spaces clean and tidy.
Residents at Hickory Creek At Franklin have access to outdoor spaces such as gardens, allowing them to enjoy fresh air and nature. The community also offers move-in coordination services to assist new residents in transitioning smoothly into their new home.
To promote social engagement and mental wellness, there are resident-run activities as well as scheduled daily activities for all residents to enjoy. This fosters a sense of community among the residents and provides opportunities for them to stay active and engaged.
In terms of location, Hickory Creek At Franklin benefits from its proximity to various amenities in the area. There are cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby. Additionally, transportation arrangements can be made for medical appointments.
Overall, Hickory Creek At Franklin seeks to provide a comfortable and supportive environment for its residents by offering comprehensive care services along with various amenities and engaging activities.
Hickory Creek At Franklin is located at 580 Lemley Street, Franklin, IN 46131 in Shelby County, Indiana
Hickory Creek At Franklin on seniors.fyi includes 8 photos including images showing interior, decor, bedroom, landscaping, dining, artwork, garden, outdoor, and more.
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