Majestic Care Of West Allen

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  • Interior

    A group of people enjoying an art activity together at a table.

  • Decor

    A cozy living room with comfortable seating and American-themed decor.

  • Building

    Entrance of a medical clinic with a green awning.

  • Bedroom

    A clean and empty hospital room with a single bed and medical equipment.

  • Wall Art

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  • Healthcare

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Majestic Care Of West Allen

6050 South Cr 800 East 92, Fort Wayne, IN 46814

For more information about senior living options: (844) 490-3973

4.1 from 49 reviews
5 stars
33
4 stars
6
3 stars
1
2 stars
0
1 stars
9

Assisted Living Skilled Nursing Facility

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    Overall Review of Majestic Care Of West Allen

    Pros

    • pro Majestic Care in West Allen is described as a place you can trust with your loved ones, with staff committed to respectful, attentive care in a safe, supportive setting.
    • pro The staff are amazing and compassionate, caring deeply about residents and ensuring they receive the best possible care.
    • pro The facility offers engaging activities and outings (like Walmart trips, dining out, and entertainment) that residents enjoy.
    • pro Families report positive experiences with the care staff and overall quality of care for their loved ones.
    • pro The nursing staff is phenomenal, and the kitchen accommodates specific dietary needs, making families comfortable with a loved one staying there.
    • pro Residents feel well cared for, with good meals and friendly, helpful staff, and meaningful social interaction.

    Cons

    • pro They described the bus drivers as needing better training and witnessed them pass semis on the right in a turn lane on Coliseum Blvd three times.
    • pro They claimed the facility did not take proper care of loved ones and wouldn't even leave a dog there.
    • pro They said a relative wasn't given a shower.
    • pro They said laundry was behind, leaving clothes unavailable and others wearing the relative's clothing.
    • pro They stated a toothache persisted for a week and a half with no dental appointment, and swelling on the face went unnoticed.
    • pro They reported it stank like urine on entry and described the place as HORRIBLE.
    • pro They claimed residents were not showered and the third shift was unwilling to help and rude.
    • pro They criticized the company for underpaying staff and using the cheapest food, questioning ownership and the whereabouts of the Ombudsman.
    • pro They said they would never go back there.
    • pro They described care as despicable, noting a resident left with call lights on for hours, a fall leading to a blood clot, a pressure sore, and nurses who laughed and did not provide proper care.

    Review

    There is a broad range of experiences surrounding Majestic Care in West Allen, from heartfelt praise to serious concerns. On one hand, many families and residents speak about a place that feels safe, caring, and genuinely focused on quality of life. They highlight amazing staff and an administrative team that seems dedicated to compassionate care. Statements like "This place is paradise, I love the activities, the staff, and the residents," and "Majestic Care in West Allen is a place you can trust with your loved ones" paint a picture of a facility where engagement, safety, and personal attention are valued. Visitors frequently commend the memory care and nursing teams, noting patience, attentiveness, and a culture of respect. The kitchen and dietary staff are praised for accommodating special diets, and residents often mention enjoying a broad menu, group activities, and outings that contribute to a sense of normalcy and community.

    Across many reviews, the positive energy around Majestic Care is reinforced by expressions of gratitude toward staff who go above and beyond. Comments such as "Amazing, compassionate team, who cares deeply about their residents" and "The staff really cares about the residents. The memory care staff is very patient and attentive" show that for some families, the facility delivers not just basic care but genuine warmth and personalized attention. Several accounts describe a strong work environment among caregivers and administrative staff, with residents and families feeling supported. There are instances where residents describe feeling listened to and supported, and where staff responsiveness helps create a sense of reliability and trust. In these narratives, Majestic Care is presented as a place that can offer meaningful activities, social opportunities, and a sense of community.

    However, a sizeable portion of the reviews conveys serious concerns about care quality and day-to-day operations. One of the most pointed critique centers on perceived neglect: a family member describes hazardous experiences, including delayed responses to call lights, a fall, a blood clot, and a pressure sore, followed by reports that nurses were fired but patient care remained problematic. Other reviewers recount repeating issues with showers, cleanliness, and laundry, along with clothes going missing or being misused. Several accounts mention odor and unsanitary conditions, with statements about the facility smelling like urine and the need for better hygiene practices. There are warnings about inadequate dental and medical attention, long waits for basic tasks, and a pattern of care that family members feel falls short of expectations for dignity and safety.

    Several reviews focus on operational and interpersonal concerns. Authors describe dining rooms and social opportunities being deprioritized in favor of in-room meals, and some residents express a desire for more social interaction and better adherence to dietary and care plans. Staff shortages and high turnover are cited as contributing factors to inconsistent care. A few reviews push this further, alleging that management and staffing choices have compromised quality, with comments about the broader company priorities and concerns about the adequacy of oversight, including questions about the role of Ombudsman involvement. One respondent even critiques the weekend staffing model and the adequacy of meal preparation, suggesting systemic issues that limit the facility's ability to meet resident needs.

    Transportation and related safety concerns surface in the wide-ranging feedback as well. At least one reviewer explicitly calls out the bus transportation service, urging improved driver training to avoid hazards such as passing large semis on the right in a turn lane on Coliseum Boulevard. This remark underscores a broader sense among some families that, beyond in-facility care, the surrounding experiences - like transportation - play a crucial role in the overall well-being and safety of residents. It reflects how the perceived quality of a facility extends into every facet of the resident's daily life and the family's peace of mind.

    Taken together, the collection of reviews presents a nuanced portrait. For many, Majestic Care in West Allen embodies a compassionate environment where staff are attentive, activities are engaging, and families feel their loved ones are in good hands. For others, the same facility is a source of significant frustration and fear, with stark claims of neglect, inadequate staffing, and lapses in basic hygiene, safety, and medical attention. The contrasting narratives suggest that experiences at Majestic Care can vary widely by shift, department, and individual staff, and they highlight the critical need for ongoing oversight, consistent care standards, and transparent communication with families. Overall, the reviews point to a facility that has the potential to provide meaningful, person-centered care, while also facing substantial challenges that can dramatically impact resident safety and well-being if not addressed with urgency and accountability.

    Features

    Housing

    • 96 resident community capacity 96 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Wayne International (9 miles away) Fort Wayne International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Majestic Care Of West Allen is a skilled nursing facility located in Fort Wayne, IN. Our community provides excellent care services and amenities to ensure the comfort and well-being of our residents.

    Our spacious and fully furnished apartments offer a cozy and inviting atmosphere for our residents. Each apartment comes with its own private bathroom, providing convenience and privacy.

    We understand the importance of maintaining an active lifestyle, which is why we offer a variety of amenities to cater to different interests. Residents can enjoy visiting our beauty salon for grooming needs, relax in our gaming room or small library for some leisure time, or stay connected with friends and family through our Wi-Fi/high-speed internet access.

    Our dining experience is top-notch with restaurant-style dining that offers delicious meals prepared by our experienced chefs. We also accommodate special dietary restrictions to ensure everyone's nutritional needs are met.

    To keep residents engaged and socially active, we provide concierge services, fitness programs, planned day trips, and resident-run activities. Our scheduled daily activities ensure there is always something exciting happening at Majestic Care Of West Allen.

    Residents' health and safety are our top priorities. With 24-hour supervision, assistance with daily living activities such as bathing and dressing, as well as medication management, residents can feel secure knowing they have the support they need.

    We understand the importance of having convenient access to healthcare services. With nearby parks for outdoor enjoyment, pharmacies for medication needs, physicians for medical consultations, restaurants for dining options, and hospitals for emergencies or specialized care - Majestic Care Of West Allen ensures easy accessibility to essential services.

    At Majestic Care Of West Allen, we strive to create a warm and welcoming environment where residents can thrive physically, socially, and emotionally. Visit us today to experience the exceptional assisted living community we have created.

    Nearby Places of Interest

    Parks

    • Indian Trails Park (3 miles)
    • Roanoke Park (6.1 miles)
    • Promenade Park (10.4 miles)

    Physicians

    • Mumtaz S - Family & Children Behavioral (3.2 miles)
    • Advanced Hearing Technologies (3.6 miles)
    • Jed Tompkins DO (4.2 miles)
    • Lutheran Medical Group (4.5 miles)
    • Jeffrey K. Kachmann (4.5 miles)
    • Dr Moffitt Office (4.5 miles)
    • Pediatric Associates (4.5 miles)

    Restaurants

    • Salvatori's (3.7 miles)
    • McDonald's (3.7 miles)
    • Zesto Ice Cream (4 miles)
    • Arby's (4.1 miles)
    • Salsa Grille (4.1 miles)
    • Pizza Hut (4.2 miles)
    • Casa Ristorante (5.1 miles)

    Pharmacies

    • Walgreens (3.8 miles)
    • Walgreens (4.1 miles)
    • Kroger Pharmacy (4.1 miles)
    • Walgreens (6.1 miles)
    • CVS Pharmacy (6.2 miles)
    • Meijer Pharmacy (6.5 miles)
    • Walgreens (8.8 miles)

    Hospitals

    • Iom Health System (4.5 miles)
    • Lutheran Health Network (4.6 miles)
    • Rehabilitation Hospital of Ft. Wayne (4.6 miles)
    • Orthopedic Hospital Physical (5.1 miles)
    • Lutheran Health Network (9.3 miles)
    • Lutheran Imaging Services (10 miles)
    • St Joseph Hospital - Emergency Room (10 miles)

    Cafes

    • Starbucks (5.6 miles)
    • Panera Bread (7.6 miles)
    • Banh Mi Pho Shop (10.1 miles)
    • Starbucks (10.2 miles)

    Theaters

    • AMC CLASSIC Jefferson Point 18 (7.4 miles)

    Places of Worship

    • Nine Mile United Methodist Church (7.6 miles)
    • Zanesville United Methodist Church (9.4 miles)
    • Trinity English Lutheran Church Elca (10.2 miles)

    Transportation

    • Fort Wayne International Airport (FWA) (8.7 miles)

    Frequently Asked Questions

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