The Hearth At Windermere

Pros

• The residents are always smiling and the staff is very friendly.
• The community is beautiful and well-maintained.
• The staff members have been employed there for many years, showing their commitment to the residents.
• Angie, the director of Memory care, works hard and is dedicated to caring for the memory care patients.
• Communication between the facility and Keepsake staff has been great.
• The building is clean, bright, and recently remodeled.
• Staff members are amazing, kind, helpful, and answer all questions.
• The Hearth offers wonderful care and has a great atmosphere with dedicated staff.
• The company is caring and provides quality care to its residents.
• Some statements have been condensed or paraphrased for brevity.

Cons

• It seems like there have been recent changes in management, which may affect the growth and overall atmosphere of the facility.
• The ED (Executive Director) position has been ineffective, and finding a new one who can navigate company politics and improve the community is crucial.
• The company CSL (presumably the parent company) has declined in quality, which is concerning for the future of the facility.
• It would be better if an ED with more experience and knowledge took on this job opportunity.
• There may be some concerns about the level of care provided for memory care patients, as the director appears to be overwhelmed with multitasking.
• Communication from the facility has been good, but it's unclear if this extends to communication with Keepsake staff specifically.
• Overall, while most reviews are positive, there are occasional mentions that indicate potential issues or areas for improvement.

Review

The Hearth at Windermere is a beautiful community with great customer service. The residents are constantly seen smiling, and the staff is incredibly friendly. It's evident that the facility truly cares about its residents and their families.

One reviewer mentioned that the community may be a little small for their father, but it offers the range of care he needs now and in the future. The staff has been employed there for numerous years, which creates a sense of familiarity and trust. They know all the residents well and can easily detect when something is not right. There are guaranteed interactions with a nurse each day for every resident, ensuring their well-being.

Angie, the director of Memory Care, was praised for working tirelessly to care for memory care patients. She handles multiple tasks efficiently and is dedicated to her job. This dedication is appreciated by both residents and their families.

The building itself is described as beautiful, and it's clear that the facility takes pride in creating an aesthetically pleasing environment. The communication between the facility and Keepsake staff has been excellent, showing that they prioritize keeping everyone informed.

There was one review that mentioned a previous ineffective executive director but expressed hope that a new one would be able to improve the community further. However, this didn't overshadow the positive reviews regarding caring staff members and excellent care provided.

Another reviewer fell in love with the place while looking for assisted living options for their father. They were impressed by how clean and bright it was. They attended a celebration at the facility during holidays where there was music, dancing, singing, and food provided. The staff, including May Eheresman -the Director- were kind, helpful, and answered all their questions.

A former employee who recently returned highlighted how several long-term staff members were still there after four years of absence. They were pleasantly surprised by the remodeling done on the building. This consistency among staff helps ensure quality care. Their recommendation is to visit during mealtime and speak to the residents to get an accurate picture of life at the Hearth.

Overall, reviews emphasized the beautiful facility, dedicated staff, and great company. The positive atmosphere, caring staff members, and high level of support were consistently praised. It's clear that The Hearth at Windermere is a community that genuinely cares for its residents and provides them with a high quality of life.

This part of Fishers, Indiana offers a variety of amenities and services that may be attractive to seniors looking to relocate. With a selection of restaurants ranging from casual dining options like Main Event and Torchys Tacos to more familiar choices such as Chipotle and Panda Express, there is something for everyone's taste. Additionally, nearby cafes like Panera Bread and multiple Starbucks locations provide convenient spots for socializing or enjoying a coffee break. For medical needs, there are several physicians' offices within a short drive, as well as pharmacies such as Walgreens and CVS. Places of worship are also easily accessible in the area, including St Simon the Apostle Catholic Church and ITOWN Church. Should emergency medical care be required, hospitals like Community North Hospital are just a few miles away. Lastly, nature enthusiasts can enjoy the nearby parks such as Ft Harrison State Park and Geist Park for outdoor recreation opportunities. Overall, this part of Fishers provides a diverse range of options that cater to various lifestyle preferences for seniors looking to make this area their new home.

Restaurants

• Main Event on 96th (1.5 miles)
• Sunrise Cafe (2 miles)
• Chipotle Mexican Grill (2 miles)
• Torchy’S Tacos (2.1 miles)
• Panda Express (2.1 miles)
• Wolfie’s Northern Woods Grill (2.1 miles)
• Bento Cafe (2.2 miles)

Physicians

• Central Indiana Centers (1.8 miles)
• Geist Family Medicine (2.1 miles)
• Castleton Family Physicians (3.5 miles)
• McCordsville Medical Office (3.7 miles)
• Northeast Family Physicians (4.2 miles)
• Fall Creek Family Medicine (4.7 miles)
• Northpoint Pediatrics (5 miles)

Cafes

• Panera Bread (1.9 miles)
• Starbucks (2.4 miles)
• Starbucks (3.8 miles)
• Starbucks (4.7 miles)
• Starbucks (5.2 miles)
• Starbucks (5.2 miles)
• Panera Bread (5.3 miles)

Pharmacies

• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Innovative Rx (3.8 miles)

Places of Worship

• St Simon the Apostle Catholic Church (2.2 miles)
• Lawrence Apostolic Church (4.1 miles)
• ITOWN Church (4.3 miles)
• Castleton United Methodist School (4.6 miles)
• Heartland Church (5.4 miles)
• North View Church (6.1 miles)
• Hazel Dell Christian Church (6.6 miles)

Theaters

• Regal Ua Galaxy - Indianapolis (2.3 miles)

Hospitals

• Community Rehabilitation Hospital North (3.6 miles)
• Community North Hospital (3.6 miles)
• Community (3.8 miles)
• Community Heart And Vascular Surgery ICU Waiting Room (3.8 miles)
• Community Health Pavillion (5 miles)
• Indiana Surgery Center (5.1 miles)

Parks

• Ft Harrison State Park (4.8 miles)
• Geist Park (5 miles)
• Founders Park (5.2 miles)
• Gray Road Park (5.6 miles)
• Flat Fork Creek Park (5.7 miles)
• Fortville Memorial Park (6.9 miles)