University Nursing And Rehabilitation Center

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University Nursing And Rehabilitation Center

1236 Lincoln Avenue, Evansville, IN 47714

For more information about senior living options: (844) 490-3973

3.9 from 22 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
1
1 stars
5

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    Overall Review of University Nursing And Rehabilitation Center

    Pros

    • pro The nurses on the 2nd floor are wonderful.
    • pro The occupational therapist and physical therapist are nice people.
    • pro The staff care deeply about the residents.
    • pro The facility is well maintained.
    • pro The facility is beautiful and clean.
    • pro Aperion is doing a ton to help residents and staff have an exceptional experience.
    • pro There are a few really great aides and nurses who stand out.
    • pro The two most important factors to residents' satisfaction are good, consistent aides.

    Cons

    • pro It is claimed that repairs were delayed for seven weeks because corporate wouldn't authorize maintenance that costs money, even when health concerns were involved.
    • pro Administration, the business office, Social Services, and activities are described as a train wreck.
    • pro The occupational and physical therapists are praised as people but said to be unqualified for the rehab needed.
    • pro It is alleged that the facility does not provide water to residents, with dirty closet floors and no clean pants available.
    • pro Food is described as terrible most of the time, with meat ground up and not cut into bite-sized pieces.
    • pro A bath nurse is said to do a horrible job, leaving soap and dead skin on residents.
    • pro Residents' belongings are reported to disappear, and none of the employees are friendly.
    • pro There are claims of missed medications, miscommunication, staff anger on the phone, and administration promising fixes that are not promptly delivered.

    Review

    What emerges from the collection of experiences is a care facility that can feel like two different places depending on who you ask and when you visit. On one hand, there are glowing endorsements of caring people, clean surroundings, and moments of real connection. On the other hand, there are persistent complaints about administration, reliability, and basic resident needs. The spectrum is wide enough that any single impression misses half the story, because the daily reality seems to shift with staff availability, leadership decisions, and the particular department you're dealing with.

    Several reviewers point to a troubling pattern in how decisions are made at the corporate level and how those decisions play out for residents. One account describes a seven-week delay in repairing an air chiller, with the author asserting that corporate optics and expense concerns trumped the needs of residents' health. The same reviewer implies the business office was more focused on preserving a monthly insurance payment than on timely maintenance. This frame - where financial considerations appear to overshadow immediate patient welfare - recurs in other parts of the feedback, including reports of price increases and obstacles when attempting to contact corporate for concerns or appeals.

    Within the facility, the nursing and rehab experience is a study in contrasts. On the floor where care matters most to families, some nurses are "wonderful," and the occupational and physical therapists are described as kind and personable, yet several reviews question whether they have the specific qualifications or continuity required for the level of rehabilitation the residents need. The sentiment that "the staff care so much" sits beside cautions that turnover is high and consistency is lacking, especially among aides and restorative staff. A recurring worry is that even well-meaning employees can be hampered by management decisions, time constraints, or insufficient resources, leaving families to shoulder extra anxiety about whether care goals will be met.

    There are moments of sharp, harsh critique about basic daily needs. One reviewer paints a vivid picture: "they don't pass out water to the residents," the closet floor is strewn with dirty clothes, and clean clothing is in short supply. Food is a frequent flashpoint, with complaints ranging from meals that are "terrible 85% of the time" to instances of meat being ground up rather than served in bite-sized pieces, and even a noted dinner that included "two pieces of bread, cold cheese, and slaw" with a tiny slice of cake. Bathing and personal care are criticized as well, with dire observations about neglect, such as dried soap and dead skin, and a lack of friendly, attentive staff available when needed. Yet, amid these severe critiques, some reviewers insist there are amazing staff members and occasions when the facility is "well maintained," suggesting inconsistency rather than a single, uniform standard.

    Medication management is another major thread. A caregiver recounts a hospital admission during which the patient did not receive critical medications, including dementia and mental health meds, insulin, and sleep aids, prompting a desperate late-night call to the nurses' station and a later explanation that the meds hadn't been dispensed yet. The patient later received the night dose, but the reviewer questions why such information wasn't communicated promptly to families. A subsequent note laments that the same facility "filled" a monthly prescription but never handed the medications to the patient, creating further delays at the pharmacy and ongoing risk to the patient's health. Across accounts, the fear is that medication administration and record-keeping are not consistently reliable, which understandably elevates stress for families and patients alike.

    The personal experiences with corporate contact and pricing add another layer of tension. Several reviewers describe a lack of accessible corporate channels, with promises of follow-up that never materialize and a sense that price increases are not fully negotiable or contestable. One family's frustration is echoed in the worry that a company's primary focus has become financial gain rather than patient-centered care. The emotional toll is palpable: the sense that loved ones who served the country deserve better, and families feel pressed to navigate a murky maze of local and corporate communications to advocate for proper care.

    Yet the facility isn't uniformly negative in every review. A different thread of feedback emphasizes pride in cleanliness, maintenance, and the community atmosphere. Some reviewers describe the building as beautiful and well cared-for, and note that visits by family and friends reveal a place that can be both welcoming and comforting. There are even statements about significant improvements over time, with the building evolving from a one-star to a four-star impression in some eyes, and about Aperion's involvement as a force for positive change. In these voices, the staff who do show up with patience and kindness demonstrate what the place can be when operations align with the residents' best interests.

    What ties the various threads together is the sense that the facility's character is highly situational. When maintenance and housekeeping are functioning smoothly, when meds are reliably administered, and when caregivers feel supported by responsive leadership, the experience shifts toward warmth and trust. But when administration leans toward cost-saving, when turnover destabilizes teams, and when messages from corporate or local leadership feel opaque or inaccessible, the day-to-day experience can deteriorate quickly. Several accounts emphasize that the most important factors for a resident's well-being are consistent, reliable aides, and good, wholesome food - the very elements that appear inconsistent across the reviews due to turnover and changing management.

    In the end, the facility emerges as a place of strong potential shadowed by substantial concerns. There are clear testimonials to both excellent individual caregivers and troubling lapses in systems that should support them. Family members who want to advocate for loved ones report a spectrum of experiences - from gratitude for areas that work well to alarm at episodes of neglect or mismanagement - suggesting that the core challenges lie less in individual intentions than in how the organization translates policy, staffing, and funding into day-to-day practice. For anyone evaluating this facility, the stories underscore the importance of visiting multiple times, meeting with staff across departments, and asking pointed questions about maintenance responsiveness, medication handling, staffing stability, meal quality, and how decisions are communicated between corporate leadership and the care teams on the ground.

    Features

    Housing

    • 47 resident community capacity 47 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Evansville Regional (5 miles away) Evansville Regional (5 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The University Nursing And Rehabilitation Center in Evansville, IN is a skilled nursing facility that provides comprehensive care services for seniors. The community offers a range of amenities to ensure residents' comfort and convenience, including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces for relaxation and recreation, telephone service, as well as Wi-Fi and high-speed internet access.

    The center offers round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Additionally, staff members coordinate with healthcare providers to ensure that residents receive the appropriate medical care they need. The center also provides specialized services like diabetes diets and mental wellness programs.

    Nutrition is prioritized at the center with meal preparation and service offered to residents. Dietary restrictions are accommodated to ensure individuals receive personalized meals that meet their specific needs.

    Residents can enjoy a variety of scheduled daily activities designed to promote engagement and socialization within the community. Nearby cafes offer additional gathering spaces for outings or meetings with friends and family. Conveniently located in close proximity are pharmacies, physicians' offices, restaurants for dining options, places of worship for spiritual support, as well as hospitals for emergency medical care if needed.

    Overall, the University Nursing And Rehabilitation Center is committed to providing quality care in a comfortable setting where residents can feel supported physically, mentally, and emotionally while maintaining their independence.

    Nearby Places of Interest

    Cafes

    • Donut Bank Bakery and Coffee Shop (0.1 miles)
    • Donut Bank Bakery and Coffee Shop (2.7 miles)
    • Starbucks (2.8 miles)
    • Parlor Doughnuts (2.8 miles)

    Restaurants

    • Subway (0.4 miles)
    • Donut Bank Bakery and Coffee Shop (0.8 miles)
    • Captain D's (1.1 miles)
    • Kipplee's Stadium Inn (1.2 miles)
    • Zesto (1.3 miles)
    • Burger Bank (1.3 miles)
    • Someplace Else Night Club (1.3 miles)

    Places of Worship

    • Lutheran Church of Our Redeemer (0.6 miles)
    • Gethsemane Church (1.6 miles)
    • Aldersgate United Methodist Church (2.9 miles)
    • St Boniface Catholic Church (3 miles)
    • The New Church Of God Of Prophecy (3.2 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.6 miles)
    • Schnucks (2.6 miles)
    • Walgreens (2.7 miles)

    Physicians

    • Indiana Mri Evansville (0.7 miles)
    • Evansville Christian Health Clinic (1 miles)
    • The Vision Care Center (1.4 miles)
    • Mary Ann Bieker (1.4 miles)
    • Deaconess Diabetes Center (1.4 miles)
    • Zarug Khalid Deaconess Clinic Downtown Evansville (1.4 miles)
    • Terry W Talley (1.6 miles)

    Hospitals

    • Deaconess Hospital (1.8 miles)
    • Deaconess ICU (1.8 miles)
    • St Marys Womens Hospital (2.1 miles)
    • St Mary's Auxiliary and Gift Shoppe (2.2 miles)
    • Evansville State Hospital (2.2 miles)

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