St John's Home For the Aged

Pros

• The nurses on the second floor are wonderful.
• The staff are amazing and the facility is exceptional.
• The maintenance department keeps the facility well maintained.
• The facility is beautiful and clean.
• There are a few really great aides and nurses.
• The staff care deeply about residents.
• Aperion is doing a ton to help residents and staff have an exceptional experience.

Cons

• The facility does not pass out water to residents.
• The closet floor in residents' rooms is covered with dirty clothes, with no clean pants available.
• The food is terrible most of the time, including meals like two pieces of bread, cold cheese, and slaw, and an inch-square piece of cake.
• They grind up the meat and refuse to leave it cut into bite-size pieces.
• The bath nurse does a horrible job, leaving dried soap and dead skin on residents' faces, necks, and bodies.
• None of the employees are friendly, if any can be found.
• Residents' belongings disappear.
• Management is a joke and seems to care only about money rather than residents' needs.
• Restorative aides don't do their jobs, causing residents to slowly decline.
• There is significant turnover in personnel and little consistency among aides.
• The facility has changed ownership with declines in quality of care.
• A 23% price increase was enacted with poor corporate support and no accessible way to appeal.
• Medications are mishandled: missed doses, delayed administration, and poor communication about meds.
• The kitchen's food quality has dropped significantly.
• Family members reported poor communication and staff yelling at loved ones.

Review

Across these accounts, a single facility emerges as a place of paradox: moments of genuine care and warmth sit beside episodes of neglect, mismanagement, and organizational chaos. Several reviewers speak with heartfelt praise for individual staff members and for the overall atmosphere that can feel loving and attentive on good days, while others recount distressing experiences that call into question safety, consistency, and accountability. The stories cover everything from the daily demeanor of caregivers to the competence of administrators, the condition of the building, the quality of meals, and the handling of medications.

In the realm of maintenance and the physical plant, opinions diverge sharply. One reviewer described a frustrating seven-week delay in repairing the air chiller, blaming corporate decisions that apparently discouraged maintenance from performing costly repairs. The delay felt personal and health-related, with the reviewer suggesting that the facility only pursued fixes when the health of residents - and the sustainability of monthly insurance payments - made it financially prudent. On the other hand, other readers praised the maintenance department as a visible source of care and regular upkeep, noting a sense that the building is well maintained and that maintenance works diligently. A few lines also evoke a quirky but telling sentiment: the space is "so maintained, but also it's so Thaddeus," hinting at a mix of pride in upkeep with the idiosyncrasies or personalities that characterize the facility's day-to-day life. These competing impressions create a picture of a place where maintenance can feel both reliable and uneven, depending on who is asking and when.

Administration and the business side of the operation appear to be a major flashpoint. Several reviewers describe the governance layers - administration, the business office, social services, and activities departments - as a train wreck, with frustration mounting over communication, responsiveness, and coordination. The absence of straightforward corporate contact information is repeatedly noted, fueling a sense of opacity and disconnection between families and the facility's leadership. Another reviewer recounts a positive encounter with a facility representative who visited in the hospital, inviting admission, which contrasts with later experiences that emphasize difficulty reaching corporate or securing timely decisions about care, pricing, and problem resolution. Taken together, these voices convey a tension between personal assurances at the local level and a broader impression of corporate distance or rigidity.

Medication management and safety incidents loom large in several anecdotes. One family recounts a disturbing sequence: after admission, a loved one did not receive his medications for a night and early morning dose, prompting a call to nurses who allegedly raised their voices in response. The situation escalated to a point where the ordeal extended beyond a single day, with a subsequent claim that months' worth of medications were mishandled, leading to a complicated process of reconciliation with the pharmacy and the state of the patient's care. The reviewer emphasizes that this kind of lapse is unacceptable and urges external oversight. Another post-admission issue notes that the facility filled medications but did not dispense them to the patient, creating additional barriers to obtaining necessary prescriptions through the usual pharmacy channels. Together, these stories underscore real concerns about medication safety and the fragility of trust when critical routines fail.

The quality of daily care, especially for residents with mobility challenges or rehabilitation needs, receives mixed evaluations. The therapists - occupational and physical - are described as pleasant and kind, yet some reviewers question whether their training aligns with the specific rehab needs of the residents. The sentiment that aides and nurses can be wonderful and reliable on some days is counterbalanced by complaints that other staff members are not as consistently available or attentive, with mentions of belongings going missing and residents feeling uncertain about who to trust for basic assistance. The contrast between highly praised frontline caregivers and a broader sense of staff inconsistency contributes to an overall impression in which the human elements of care are strong, but the operational backbone (coverage, consistency, and accountability) can falter.

Food service and meal quality repeatedly emerge as a flashpoint, with reports ranging from inadequate portions and cold fare to more pointed criticisms about texture and preparation. One specific dinner described as consisting of "two pieces of bread, cold cheese, and slaw," with a tiny square of cake, is highlighted as emblematic of broader declines in meal quality following changes in ownership or vendor contracts. Several reviewers attribute these declines to corporate decisions or to cuts in the food program after management changes, even as the kitchen staff themselves are sometimes described as capable. The upshot is a perception that nutrition and morale, closely linked for residents, have suffered under organizational shifts.

Ownership changes, pricing, and the feedback loop with corporate leadership frame a broader narrative about value and assurance. A reviewer recalls a significant price increase of 23% and expresses frustration at being unable to appeal the rate with corporate. Attempts to reach a corporate contact number are described as fruitless, reinforcing a sense that families feel powerless to influence decisions that directly affect the cost and perceived quality of care. In some voices, this financial strain compounds anxieties about care quality, particularly when other facets of the experience - staff consistency, meal quality, and timely medication - are already in question. Yet, amid the dissatisfaction, other commenters express strong affection for the community and for the caregivers they have grown to trust, suggesting a complicated balance between attachment to place and discontent with system-level decisions.

Despite the conflicts and challenges, several reviews end on notes of warmth and appreciation. Some speak of "amazing staff" and a deeply caring community atmosphere, with residents and families building meaningful relationships with specific nurses, aides, and therapists who stand out as compassionate, patient, and attentive. The facility's maintenance and aesthetics are praised by those who feel the physical environment reflects care and attention. These positive observations coexist with the more troubling stories, illustrating that the experience inside this facility is highly variable: it can be a source of comfort, connection, and improvement for some residents and their families, while for others it becomes a battleground of safety concerns, administrative stress, and financial strain.

In sum, the collected narratives depict a facility with undeniable strengths in the humanity and dedication of many individual caregivers, paired with serious concerns about administration, medication management, consistency of care, and the impact of corporate decisions on daily life. Families describe a place where the potential for compassionate, attentive care exists, but where gaps in communication, accountability, and operational reliability can undermine trust and safety. The stories collectively signal a clear call for more transparent governance, stronger oversight of medications and daily routines, stable staffing with proven qualifications for rehab needs, and a renewed emphasis on resident-centered practices that safeguard both health and dignity.

This area of Evansville, Indiana offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several cafes, restaurants, pharmacies, and healthcare facilities in close proximity, residents have easy access to necessities and leisure activities. Additionally, the presence of multiple places of worship provides opportunities for spiritual fulfillment and community engagement. The nearby hospitals offer quality healthcare services for any medical needs that may arise. Overall, this neighborhood provides a well-rounded environment that caters to the needs and preferences of older individuals considering senior living options in Evansville.

Cafes

• Donut Bank Bakery and Coffee Shop (0.1 miles)
• Donut Bank Bakery and Coffee Shop (2.7 miles)
• Starbucks (2.8 miles)
• Parlor Doughnuts (2.8 miles)

Restaurants

• Subway (0.4 miles)
• Donut Bank Bakery and Coffee Shop (0.8 miles)
• Captain D's (1.1 miles)
• Kipplee's Stadium Inn (1.2 miles)
• Zesto (1.3 miles)
• Burger Bank (1.3 miles)
• Someplace Else Night Club (1.3 miles)

Places of Worship

• Lutheran Church of Our Redeemer (0.6 miles)
• Gethsemane Church (1.6 miles)
• Aldersgate United Methodist Church (2.9 miles)
• St Boniface Catholic Church (3 miles)
• The New Church Of God Of Prophecy (3.2 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.6 miles)
• Schnucks (2.6 miles)
• Walgreens (2.7 miles)

Physicians

• Indiana Mri Evansville (0.7 miles)
• Evansville Christian Health Clinic (1 miles)
• The Vision Care Center (1.4 miles)
• Mary Ann Bieker (1.4 miles)
• Deaconess Diabetes Center (1.4 miles)
• Zarug Khalid Deaconess Clinic Downtown Evansville (1.4 miles)
• Terry W Talley (1.6 miles)

Hospitals

• Deaconess Hospital (1.8 miles)
• Deaconess ICU (1.8 miles)
• St Marys Womens Hospital (2.1 miles)
• St Mary's Auxiliary and Gift Shoppe (2.2 miles)
• Evansville State Hospital (2.2 miles)