Pine Haven Health And Rehabilitation Center

3400 Stocker Drive, Evansville, IN 47720

For more information about senior living options: (844) 490-3973

3.8 from 54 reviews
5 stars
33
4 stars
5
3 stars
1
2 stars
0
1 stars
15

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    Overall Review of Pine Haven Health And Rehabilitation Center

    Pros

    • pro The facility is excellent and genuinely cares for its residents.
    • pro It has an excellent wound care program, a strong therapy department, and skilled nurses.
    • pro River Bend is a nice facility.
    • pro The nursing staff is very punctual with medications and addressing residents' needs.
    • pro The CNAs are professional, yet playful with the residents.
    • pro The therapy staff is top notch.
    • pro They are laser focused on helping each person get stronger and return to their maximum abilities.
    • pro The rehab department is amazing; the team goes above and beyond to ensure residents have all the tools needed to succeed.
    • pro The staff always go above and beyond for their residents.
    • pro The trunk-or-treat event was a success and residents were smiling.
    • pro The marketing director is awesome and plans fun community activities.
    • pro The staff is very friendly and caring.

    Cons

    • pro The reviewer claimed they were promised a callback about a job, but the position was filled and they were hung up on; the front desk was rude and unprofessional.
    • pro Management was described as hateful and disrespectful toward clients and staff, with alleged lack of HR oversight.
    • pro A family member was alleged to have been neglected and starved, with belongings taken and funds not promptly released, and bed sores developed.
    • pro A grandmother was said to receive little care: missed meals, infrequent medications, and no clear dietary plan for diabetes.
    • pro The facility was accused of being dirty and poorly cleaned, with staffing issues and even wage practices described as unfair.
    • pro There were claims that residents were overmedicated, sometimes to sedate them, leading to dangerous health outcomes.
    • pro Some reviewers stated staff were rarely present, ignored requests for help, and failed to follow through on promises.
    • pro One reviewer urged that the facility should be closed due to alleged abuse and death of a resident attributed to the facility.

    Review

    River Bend elicits a broad spectrum of experiences from those who have interacted with it, ranging from unequivocal praise of care and community to pointed accusations of neglect and managerial failure. On one hand, several reviewers describe River Bend as a well-kept, clean facility with a calm, secure environment. They note that it doesn't carry the musty odor some facilities have, and that courtyards provide pleasant outdoor access. Families speak highly of the nursing and therapy teams, with nursing staff described as punctual with medications and attentive to residents' needs. CNAs are praised as professional and approachable, and therapy staff is repeatedly described as focused and effective at helping residents regain strength and return home. The food is often praised as adequate, with staff willing to accommodate dietary preferences or requests for alternatives. In short, for many, River Bend represents a solid, family-friendly environment where residents feel cared for and engaged.

    Some reviewers amplify those positive impressions with personal testimonials from the health care journey. An retired nurse observer states that River Bend offers better care for her mother than the hospital did, and she feels able to relax knowing her mother is in capable hands. Others highlight the rehab program as a standout feature, calling the rehab department amazing or extraordinary, with staff who go above and beyond to ensure returning home is feasible and that residents have the tools they need. The facility's community orientation is also celebrated: activities such as trunk-or-treat events are described as welcoming and plentiful, with staff like Sabrina receiving particular kudos for their helpfulness. A marketing director who plans engaging community activities is also cited positively, painting a picture of a facility that sustains a lively, participatory atmosphere beyond basic medical care.

    There are also persistent, detailed notes about the care environment that reinforce a strong positive impression in many families. Several reviewers emphasize the personal warmth of the staff, describing River Bend as a place where residents are treated like family and where staff consistently show kindness and care. Some parents and relatives share that their loved ones have thrived there, praising the staff across departments - from housekeeping to medical directors - for professionalism and a genuine commitment to resident well-being. One review mentions Emily, a liaison described as knowledgeable and helpful, suggesting the existence of individual staff members who make a meaningful difference in coordinating care and communication.

    Yet the same facility is the subject of multiple severe criticisms that cannot be ignored. A number of reviews recount harrowing experiences of neglect or abuse. One account alleges neglect and starvation of a relative, with missing items, inadequate meals, and delays in addressing urgent needs, culminating in serious harm and a family's feeling that they were unable to get timely help or proper attention. Another review alleges that a resident was not checked on, was given insufficient hydration, and did not receive appropriate medications or dietary support, prompting the family to remove their loved one. There are claims that some residents developed bedsores and were treated with delays, and that staff or management failed to respond adequately to emergencies or to questions about care. One particularly strong accusation claims that a friend was overdosed with pain medication and, after a severe infection, died, with the reviewer urging others not to entrust loved ones to the facility.

    There are also pointed complaints about management behavior and organizational issues. A review describes management as hateful, with staff overhearing disrespectful language about clients and employees, and asserts that human resources are effectively absent. Other comments focus on staffing gaps - instances where family members must wait for help, only to be told that help will be "right back" but never arriving - and even concerns about pay practices and shifts. Some reviewers contrast these negative experiences with others who say new staff or management may be in place, noting that negative reviews do not always align with what they have observed. This creates a mixed picture where the presence of new leadership is seen by some as a potential improvement, while others see ongoing dysfunction.

    The contrast among reviews is stark enough that it creates a complicated, almost contradictory overall portrait. Some people insist River Bend is the best long-term care facility in the area, praising everything from cleanliness to the depth of care and the attentiveness of the entire team. Others insist River Bend should be closed, citing drugged residents, delayed hospitalizations, and pervasive neglect or mistreatment. A few reviewers acknowledge improvements in one area while pointing to continuing issues in another, such as keeping residents hydrated and providing consistent, reliable front-desk assistance. In one instance, a family compared River Bend with another facility and found River Bend superior, while another review warned potential clients away entirely based on a traumatic family experience.

    Taken as a whole, the reviews reveal a facility that can deliver excellent care, robust rehabilitation, and a supportive community atmosphere for many residents and their families. They also reveal serious, sometimes heartbreaking, reports of neglect, mismanagement, and abuse that have had lasting consequences for some residents and their families. Readers should approach River Bend with a careful, evidence-based mindset: consider both the compelling testimonials about compassionate care, active rehabilitation, and family-friendly programming, and the grave warnings from those who allege neglect or mistreatment. If evaluating River Bend for a loved one, it would be prudent to visit personally, speak with current residents and their families, review any state inspection reports, and gather a balanced set of perspectives before making a decision.

    Features

    Housing

    • 113 resident community capacity 113 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Evansville Regional (6 miles away) Evansville Regional (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pine Haven Health And Rehabilitation Center in Evansville, IN is a skilled nursing facility that offers a wide range of care services for residents. With 24-hour supervision and assistance with activities of daily living, residents can feel secure and supported in their daily lives.

    The community provides various amenities to enhance the quality of life for residents. A beauty salon is available for individuals to maintain their grooming needs, while cable or satellite TV ensures entertainment options are always accessible. Community operated transportation enables residents to easily access outside resources and appointments, while a computer center allows them to stay connected with loved ones and keep up with current events.

    Residents can enjoy delicious meals served in a restaurant-style dining room, with special dietary restrictions accommodated. For those who prefer self-prepared meals, each unit includes a kitchenette. Move-in coordination helps make the transition as smooth as possible for new residents.

    A range of leisure activities ensures that residents have plenty of opportunities to socialize and engage in hobbies they enjoy. The fitness room promotes physical wellness, while the gaming room provides entertainment options. Outdoor spaces allow individuals to relax in nature or garden if they wish. Additionally, a small library is available for reading enthusiasts.

    Housekeeping services ensure that common areas and private bathrooms are well-maintained and clean. Telephone access allows residents to stay connected with friends and family, while Wi-Fi/high-speed internet keeps them connected online. The wellness center offers additional support and resources for maintaining overall health.

    For individuals with specific medical needs, Pine Haven Health And Rehabilitation Center offers medication management and assistance with bathing, dressing, transfers, as well as diabetes diet management. Transportation arrangements can be made for off-site medical appointments or other outings that residents may need or desire.

    The community's location is convenient, with nearby cafes providing additional food options outside of the on-site dining experiences. Numerous pharmacies ensure that medications are readily available when needed. A variety of nearby physicians offer accessible healthcare options, while restaurants provide dining options for residents and their guests. Places of worship are also nearby for those who wish to practice their faith, and hospitals are in close proximity in case of emergencies.

    Pine Haven Health And Rehabilitation Center is a comprehensive assisted living community that prioritizes the well-being and comfort of its residents. With an array of amenities, care services, and nearby resources, individuals can enjoy a fulfilling and comfortable lifestyle within this community.

    Nearby Places of Interest

    Physicians

    • Charlotte A Reisinger Dpm FACFAS & Dusky R Farmer Dpm (0.6 miles)
    • Oral Surgery Group (2.6 miles)
    • Evansville Heart Center (2.6 miles)
    • Deaconess Breast Center (2.6 miles)
    • David M Page (2.6 miles)
    • Evansville Pulmonary Associates (2.7 miles)
    • Evansville Radiology PC (2.7 miles)

    Restaurants

    • Taco Bell (1 miles)
    • McDonald's (1 miles)
    • McDonald's (1.1 miles)
    • Wendy's (1.1 miles)
    • Chick-fil-A (1.1 miles)
    • Sportsman's Grille & Billiards (1.2 miles)
    • Hardee's (1.2 miles)

    Pharmacies

    • Walgreens (1 miles)
    • Schnucks (1.2 miles)
    • CVS Pharmacy (1.5 miles)
    • Walmart Pharmacy (1.5 miles)
    • CVS Pharmacy (2.4 miles)
    • Target Pharmacy (2.8 miles)
    • CVS Pharmacy (4.5 miles)

    Cafes

    • Donut Bank Bakery and Coffee Shop (1.2 miles)
    • Starbucks (1.3 miles)
    • Donut Bank Bakery and Coffee Shop (4.3 miles)
    • Starbucks (6.7 miles)

    Places of Worship

    • St Boniface Catholic Church (1.4 miles)
    • Gethsemane Church (3 miles)
    • The Turning Pointe (4.5 miles)
    • Lutheran Church of Our Redeemer (4.9 miles)
    • New Beginnings Christian Fellowship (5.3 miles)
    • Salem Church (6.4 miles)

    Hospitals

    • Deaconess ICU (2.6 miles)
    • Deaconess Hospital (2.6 miles)
    • Emmas Place Feed Store (5.1 miles)
    • St Marys Womens Hospital (6.4 miles)
    • Evansville State Hospital (6.4 miles)
    • St Mary's Auxiliary and Gift Shoppe (6.5 miles)

    Frequently Asked Questions

    Where is Pine Haven Health And Rehabilitation Center?

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