Riverside Village in Elkhart, IN
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Information last verified:
1400 West Franklin Street, Elkhart, IN 46516
For more information about senior living options: (844) 490-3973
The management team at Riverside Village is awesome, and the nursing staff really care about the residents. The new ED Bryce has made an incredible impact, with outstanding communication, support, and care. They are very accommodating to residents with multiple sclerosis. They have taken good care of family members during their passing, reflecting compassionate care. The staff are kind, professional, and the facility is clean. The care provided shows excellent attention to detail, and the Covid protocols reassure families. The staff are dedicated to the care of all residents and work to keep them safe and comfortable. Riverside Village seems like a comfortable place to live.
They tried to administer someone else’s medication on the first day. There were repeated missed doses of medication. A good majority of staff burst into rooms with no introduction or communication. They forced the resident to use adult diapers and refused to help with a more appropriate toileting facility. She wasn’t changed for days. Promises at discharge were made and not kept; they blatantly lied to get her out the door. There was only one CNA on the floor, which is dangerous and shows a lack of safety. Some staff interactions were terrible, including yelling at a resident and not providing a needed BPAP machine.Riverside Village in Elkhart is best suited for families that want a hands-on, resident-centered environment where nursing and rehab staff can form real connections with residents. This community tends to deliver when skilled rehab, end-of-life support, and ongoing assistance with daily needs are the priority, and when families are prepared to engage with care teams to keep a close watch on day-to-day operations. Positive notes about the management group and the nursing staff suggest a culture of genuine concern for residents, with recent leadership changes cited as driving notable improvements in communication and responsiveness. However, this is not a flawless fit for everyone; those who require unwavering consistency, impeccable hygiene, and flawlessly executed medication management may find better alignment elsewhere.
The strongest positives center on staff who truly care and staff who demonstrate a professional, compassionate approach. Several reviews highlight attentive nurses and aides who treat residents with dignity, alongside a management team that is described as capable and involved. There are concrete examples of effective communication and meaningful interactions with residents’ families, and the facility is praised for accommodating individual preferences, such as dietary needs and personal routines. Families repeatedly point to successful rehab outcomes and to end-of-life care as meaningful, well-handled aspects of Riverside Village, with hospice partners expressing heartfelt gratitude for the care provided. These strengths create a reliable baseline of warmth and attention when the operation runs smoothly.
Yet the negative experiences are substantial enough to demand caution. Medication administration lapses, missed doses, and inconsistent reminders about treatment plans surface repeatedly in the feedback, with several accounts of inadequate communication surrounding a resident’s care. The most troubling anecdotes describe abrupt room entries without introductions, improper toileting assistance, and discharge promises that fail to materialize. Beyond care gaps, safety and cleanliness concerns appear, including reports of limited staffing on the floor, a single CNA being deemed insufficient for the number of residents, and sensory issues like persistent odors and unclean conditions in some areas. Notably, there are outspoken accounts of residents being left unattended, and even instances of harsh or dismissive staff interactions, which understandably weigh heavily in decision-making.
These divergent experiences create a clear tension between the facility’s potential and its risks. The presence of a new, influential administrator who has been praised for better communication offers a pathway for improvement, and success stories around rehab and end-of-life care establish Riverside Village as a viable option for the right resident. However, the gaps around medication management, staffing sufficiency, and environmental cleanliness cannot be ignored. For families evaluating alternatives, communities with more consistent staffing ratios, stronger daily QA checks, and demonstrable, uniform cleanliness standards may present a safer, more predictable option for long-term care or skilled rehab.
For families deciding where to place a loved one, the decision hinges on risk tolerance and management expectations. Prospective residents should pursue multiple, long, unstructured visits to observe staffing patterns, talk directly with frontline caregivers, and request specific commitments, such as guaranteed CNA coverage on each shift, regular medication audits, and transparent discharge planning. Ask for a detailed floor-visit checklist: verify cleanliness of bedrooms and common areas, test the responsiveness of aides, and confirm that dietary needs are consistently respected. If a facility can confidently show a stable, responsive team and a clear plan to address past lapses, Riverside Village becomes a compelling choice; if not, alternatives with steadier operations and demonstrable safety records warrant serious consideration.
In the end, Riverside Village offers a practical mix of warmth, capable rehab potential, and meaningful resident-centered care, tempered by real concerns about staffing consistency and environmental upkeep. It remains a strong option for families who can actively partner with the care team, monitor daily care, and value compassionate interactions as a primary driver of quality. For those who require unwavering reliability across all dimensions of care, especially medication management and hygienic standards, the assessment should tilt toward communities with more uniform performance metrics and a track record of consistent, error-free operation. Riverside Village is not a universal solution, but for the right resident, with engaged family oversight, it can deliver genuine, respectful care and solid rehab outcomes.
97 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Village in Elkhart, IN is an exceptional assisted living community that offers a variety of care options including Memory Care and Skilled Nursing Facility services. Here, residents receive specialized support tailored to their specific needs.
At Riverside Village, residents enjoy a wide range of amenities designed to enhance their comfort and well-being. These amenities include a beauty salon, cable or satellite TV, community-operated transportation for convenient outings, a computer center for staying connected, and a spacious dining room where delicious meals are served restaurant-style. Residents can also take advantage of the fitness room to stay active and the gaming room for entertainment purposes. For those who enjoy spending time outdoors, there is a lovely garden and ample outdoor space.
The community understands the importance of maintaining cleanliness and orderliness; therefore housekeeping services are provided. Each resident has access to private bathrooms for added privacy and convenience. For leisurely reading, there is a small library available.
Riverside Village prides itself on providing top-notch care services around the clock. The 24-hour call system ensures that residents have immediate assistance whenever needed. Trained staff members provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure each individual receives the best care possible. Residents with diabetes receive special attention through diabetes-specific diets, while meal preparation and service are provided for all.
Medication management is another key focus at Riverside Village to ensure that residents receive their medications correctly and on time. The community offers mental wellness programs to promote cognitive functioning and supports individuals with mild cognitive impairment through specialized memory care programming.
Transportation arrangements can be made both non-medically and medically for resident convenience. Regular transportation is provided for doctors' appointments as well as other outings.
An assortment of activities awaits residents at Riverside Village. Concierge services make it easy for residents to access information or request assistance when needed. Fitness programs keep residents active and healthy, while planned day trips offer opportunities for fun and exploration. Resident-run activities give the community a close-knit atmosphere, and scheduled daily activities provide ongoing engagement and enjoyment.
Riverside Village is conveniently situated near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have easy access to various amenities and services in the surrounding area.
In summary, Riverside Village offers a luxurious assisted living community with comprehensive care services and an array of amenities to promote comfort, convenience, and well-being. Residents can enjoy a vibrant lifestyle while receiving personal assistance tailored to their needs in a warm and inviting environment.
Riverside Village is located at 1400 West Franklin Street, Elkhart, IN 46516 in Elkhart County, Indiana
Riverside Village offers a comprehensive array of services designed to support residents with dementia and Alzheimer's disease, significantly enhancing their quality of life and overall well-being. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity and comfort in their daily routines, while meal preparation and service cater to nutritional needs crucial for their health. Medication management is critical in preventing medication errors that could exacerbate cognitive decline. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordinated efforts with healthcare providers. The emphasis on activities of daily living assistance fosters independence where possible, while 24-hour supervision provides safety and security for those in various stages of memory loss. The mental wellness program addresses emotional and psychological needs, further enriched by specialized memory care programming tailored specifically for individuals with mild cognitive impairment or more advanced conditions. Collectively, these features create a supportive environment that promotes engagement, health maintenance, and emotional stability for residents facing the challenges of dementia or Alzheimer's disease.
Riverside Village on seniors.fyi includes 8 photos including images showing garden, landscaping, patio, flag, pathway, interior, outdoors, office, and more.
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