Riverside Village
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1400 West Franklin Street, Elkhart, IN 46516
For more information about senior living options: (844) 490-3973
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The management team at Riverside Village is awesome. The nursing staff really care about the residents. The staff adore the residents. Riverside Village comes highly recommended for great people and great resident care. The new ED Bryce has made an incredible impact at Riverside Village. Cierra, Heather SW, Michele, Lola, and Bryce are praised for amazing communication and care. Comfort 1 Hospice thanks Riverside Village for outstanding communication and care. The staff are kind, professional, and the facility is clean.
They attempted to administer someone else's medication on the first day, with repeated missed doses. Many staff members burst into rooms without introductions or communication, treating residents impersonal and like objects. They forced a resident to use adult diapers and refused help with a more appropriate toileting option when asked. The resident went days without being changed. Promises made at discharge were not kept, and staff allegedly lied to get the resident out the door. There was only one CNA on the floor, which was described as dangerous and unsafe. The facility was not clean and smelled strongly of urine and other body fluids, with dirty, sticky floors and patients left unattended. Some staff were described as absolutely terrible, including yelling at a resident and failing to provide a prescribed B-PAP machine, contributing to a resident's death.Riverside Village comes across in these reflections as a place with real heart and strong leadership, where many staff members genuinely enjoy their work and feel a sense of purpose helping residents. Several commenters spoke with warmth about the work environment, saying the Management Team is awesome and that the Nursing Staff really cares about the people who live there. A number of residents' families and neighbors highlighted how much they value the care and attention given to residents, with one person even noting that they would recommend Riverside Village to others who are seeking long-term care or skilled rehab. Some families have firsthand experience with the facility that left them feeling grateful for the people who work there, and a staff member explicitly invited readers to call and ask for them, underscoring a sense of personal accountability and accessibility.
Yet the reviews also relay a starkly different experience in places where care did not meet expectations. On the negative side, one family recounts a troubling first day when a medication mistake occurred - another's medication was attempted to be administered, and doses were repeatedly missed. The same review starkly describes a pattern of hurried care - rooms entered with little communication or introduction, leaving families feeling unseen. There are serious concerns about toileting care as well: being forced to use adult diapers and being refused help to access a more appropriate toileting facility, even when requested. When it came time for discharge, promises were not kept, and the family felt they had been misled to expedite the process. Taken together, these details paint a picture of gaps in communication, patient dignity, and follow-through that can be deeply distressing for families.
In contrast to those painful experiences, there are voices of appreciation for specific staff and leadership. The facility's new executive director (referred to as ED Bryce) is credited with making an incredible impact, accompanied by praise for colleagues including Cierra, Heather SW, Michele, Lola, and Bryce for their "amazing communication, support, and serious care." One hospice partner expressed heartfelt thanks for the responsiveness and care shown to a patient, underscoring how meaningful good coordination and open communication can be in the care continuum. This thread signals that when the right people are in place and communication is strong, Riverside Village can deliver exceptionally attentive care that resonates with both families and partner organizations.
There are also more critical, motive-driven concerns from visitors who worry about staffing levels and safety. One aunt visiting her relative recounted being told there was only one CNA on the floor, a situation she found hazardous and unacceptable. She even contemplated moving her loved one to another place. That perspective highlights a fear that insufficient staffing can undermine safety and quality, especially for residents who require significant daily assistance. The same reviewer suggested that Riverside Village may not be the best choice for families who place a high premium on safety and consistent, visible care. These concerns underscore the reality that staffing realities can significantly color a family's overall impression of the facility.
Other reviews reflect a mix of practical, day-to-day appreciation for care and life-quality details. A person with multiple sclerosis noted that the facility has been very accommodating, and others described staff as kind, friendly, and professional. Several reviewers praised cleanliness and the overall atmosphere, with one noting that the facility is clean though dated. COVID protocols are mentioned in a positive light by at least one reviewer, suggesting that the facility took safety seriously during the pandemic era. There are also expressions of gratitude for the care of loved ones who have passed away, including references to compassionate support at the end of life. Taken together, these comments suggest Riverside Village can be a good fit for residents and families who encounter supportive staff, clean surroundings, and attentive care in the right circumstances.
However, not all experiences align with those positive notes. Another reviewer described staff as "absolutely terrible" with some who interact with patients being "nasty" and even yelling at a woman asking about her clothes. A related account claimed that a resident did not receive a needed BIPAP machine, with a subsequent decline in health, and the reviewer lamented that the person would have been better off elsewhere. Even when some staff were described as friendly and caring, these exclusions of quality and empathy stand in stark contrast to the many glowing statements, reminding us how variable outcomes can be within the same facility and how critical it is to ensure consistent, humane care across teams and shifts.
Finally, a recurring thread across several voices centers on the sensory and environmental aspects - smells, cleanliness, and the overall feel of the place. One reviewer questioned the smell at the entrance, suggesting the environment could be more inviting, while another pointed to concerns about cleanliness, including dirty floors, mouse traps mentioned behind furniture, and periods when residents were left unattended. Yet other voices acknowledge the facility as a place that feels safe and comforting to some, with reports of a generally clean environment and a calm, welcoming atmosphere for those who experience it as such. This mix of perceptions reinforces how subjective the experience of a care facility can be, depending on daily conditions, staffing, and personal interactions with caregivers.
In the end, Riverside Village emerges as a community of contrasts: it is a place where many staff members are praised for their dedication, where strong leadership and meaningful caregiver relationships can deliver high-quality care, and where some families feel supported and heard by responsive teams. At the same time, there are serious concerns about medication safety, communication, staffing levels, and environmental cleanliness that can profoundly affect families' trust and residents' well-being. For anyone considering Riverside Village, these reviews collectively suggest weighing the strength of leadership, the consistency of caregiving, and the facility's capacity to address staffing and safety challenges. If you are evaluating it for a loved one or for work, it may be wise to meet with several team members, ask pointed questions about medication procedures and staffing, and request a tour that focuses on daily routines, infection control, and how shifts coordinate to ensure continuous, compassionate care.
97 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
South Bend Regional (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Village in Elkhart, IN is an exceptional assisted living community that offers a variety of care options including Memory Care and Skilled Nursing Facility services. Here, residents receive specialized support tailored to their specific needs.
At Riverside Village, residents enjoy a wide range of amenities designed to enhance their comfort and well-being. These amenities include a beauty salon, cable or satellite TV, community-operated transportation for convenient outings, a computer center for staying connected, and a spacious dining room where delicious meals are served restaurant-style. Residents can also take advantage of the fitness room to stay active and the gaming room for entertainment purposes. For those who enjoy spending time outdoors, there is a lovely garden and ample outdoor space.
The community understands the importance of maintaining cleanliness and orderliness; therefore housekeeping services are provided. Each resident has access to private bathrooms for added privacy and convenience. For leisurely reading, there is a small library available.
Riverside Village prides itself on providing top-notch care services around the clock. The 24-hour call system ensures that residents have immediate assistance whenever needed. Trained staff members provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure each individual receives the best care possible. Residents with diabetes receive special attention through diabetes-specific diets, while meal preparation and service are provided for all.
Medication management is another key focus at Riverside Village to ensure that residents receive their medications correctly and on time. The community offers mental wellness programs to promote cognitive functioning and supports individuals with mild cognitive impairment through specialized memory care programming.
Transportation arrangements can be made both non-medically and medically for resident convenience. Regular transportation is provided for doctors' appointments as well as other outings.
An assortment of activities awaits residents at Riverside Village. Concierge services make it easy for residents to access information or request assistance when needed. Fitness programs keep residents active and healthy, while planned day trips offer opportunities for fun and exploration. Resident-run activities give the community a close-knit atmosphere, and scheduled daily activities provide ongoing engagement and enjoyment.
Riverside Village is conveniently situated near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals. This ensures that residents have easy access to various amenities and services in the surrounding area.
In summary, Riverside Village offers a luxurious assisted living community with comprehensive care services and an array of amenities to promote comfort, convenience, and well-being. Residents can enjoy a vibrant lifestyle while receiving personal assistance tailored to their needs in a warm and inviting environment.
Riverside Village is located at 1400 West Franklin Street, Elkhart, IN 46516 in Elkhart County, Indiana
Riverside Village offers a comprehensive array of services designed to support residents with dementia and Alzheimer's disease, significantly enhancing their quality of life and overall well-being. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity and comfort in their daily routines, while meal preparation and service cater to nutritional needs crucial for their health. Medication management is critical in preventing medication errors that could exacerbate cognitive decline. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordinated efforts with healthcare providers. The emphasis on activities of daily living assistance fosters independence where possible, while 24-hour supervision provides safety and security for those in various stages of memory loss. The mental wellness program addresses emotional and psychological needs, further enriched by specialized memory care programming tailored specifically for individuals with mild cognitive impairment or more advanced conditions. Collectively, these features create a supportive environment that promotes engagement, health maintenance, and emotional stability for residents facing the challenges of dementia or Alzheimer's disease.
Riverside Village on seniors.fyi includes 8 photos including images showing garden, landscaping, patio, pathway, interior, flag, outdoor furniture, living room, and more.
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How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
Interior
Outdoors
Decor
Living Room
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Garden
Pathway
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