501 South Murphy Avenue, Brazil, IN 47834
For more information about senior living options: (866) 208-4318
Overall Review of Exceptional Living Center Of Brazil
Pros
The HutsonWood staff are amazing.- Manoj and Patti went above and beyond for the family.
- Manoj is an example of a true leader and administrator.
- Manoj took pride in his job and his heart was in everything he did.
- Manoj sincerely cares for every patient in the facility.
- Manoj gave unparalleled compassion, care and attention to patients and families.
- The HutsonWood staff cared for patients like family.
- The care team demonstrated genuine compassion and empathy.
- The care team consistently checked in and kept the family informed.
- The facility is outstanding; employees are amazing and consistently go above and beyond.
Cons
The reviewer described the facility as horrible, noting their mother was left for 12 days without a bath and on a bedpan for hours, leading to sores.- They stated doctor appointments were canceled multiple times and bandages were not changed regularly, hindering healing.
- The reviewer reported the patient was left in vomit-stained clothing for hours and the bedding was not changed after clothes.
- They claimed meals were skipped with excuses, dialysis treatments were skipped with long gaps, and staff blamed the patient rather than addressing staffing problems.
- They described a 17-pound weight gain in two days without notifying family or doctor, and insulin was administered without a nighttime snack, resulting in hypoglycemia.
- They warned never to place a family member in Exceptional Living.
Review
Exceptional Living Center Of Brazil is best suited for families that prize deeply personal, hands-on care and leaders who roll up their sleeves to support residents. This is a setting where the most meaningful value comes from compassionate frontline staff and an administrator who is plainly invested in every resident’s dignity. For families seeking a warm, accommodating environment where staff forge genuine connections and respond with urgency to concerns, this community can feel like a safe, supportive option. It is especially appealing for those who want a home-like atmosphere and visible leadership that remains engaged through the day-to-day challenges of aging and illness.
That said, alternatives should be on the radar for residents with higher medical needs or for families that cannot tolerate inconsistent care. The reviews reveal recurring gaps in clinical reliability: missed doctor appointments, delayed treatments, and lapses in essential daily tasks such as bathing, wound care, and meal delivery. For residents requiring steady, rigorous medical management, especially those with dialysis, complex wounds, or strict medication regimens, this community may fall short unless a clearly defined, well-staffed system is in place and consistently executed. Families should consider options with demonstrated, tightly controlled quality metrics and mills of accountability.
The strongest positives center on staff devotion and genuine care, often described as going above and beyond. When leadership and front-line teams align, families note meaningful communication, visible empathy, and a sense that staff treat residents as family members. The standout administrator, along with many dedicated caregivers, can transform difficult health journeys into manageable, compassionate experiences. This care culture matters in moments of acuity decline or end-of-life care, where clear, compassionate interaction with families and residents becomes the defining difference. Those are the moments where the pros clearly offset what otherwise can feel like a fragmented operation.
However, the significant and persistent cons cannot be ignored. Multiple accounts describe severe lapses in basic care, baths left undone for extended periods, bedpan use without timely relief, untreated sores, and delays in essential medical services. Instances of cancelled or postponed appointments, missed weigh-ins, and even insulin management without appropriate snacks point to inconsistencies in daily oversight and clinical governance. When such issues surface, they destabilize trust and create real safety concerns. The contrast between high esprit de corps among staff and rocky, sometimes dangerous operational gaps is the core tension families must weigh.
From an operational standpoint, prospective residents should demand concrete accountability measures. Request a current, written care plan with explicit escalation steps for missed treatments or safety concerns, and insist on direct, scheduled updates from a named administrator. Probe staffing patterns: nurse and aide coverage across shifts, supervisor presence at night, and how therapy, nursing, and transportation coordinate around a resident’s schedule. A trial period, with a documented performance guarantee on timelines for care tasks and appointment adherence, would offer a practical way to validate whether the care culture can sustain consistency.
In the end, Exceptional Living Center Of Brazil offers a compelling blend of warmth and leadership-driven care, but it carries a meaningful risk for those who need relentless, uniform medical oversight. Families who value a homey environment, real caregiver affection, and a leadership team that visibly supports staff will find the positives compelling, especially during fluctuating health conditions. Those prioritizing predictability, rigorous clinical governance, and a track record of flawless daily operations should look squarely at alternatives with stronger, verifiable safety and quality metrics and a demonstrated history of unwavering reliability. The prudent course is to visit with a clear checklist, insist on transparent staffing data, and set measurable expectations before committing.
147 resident community capacity
Assisted Living
Skilled Nursing Facility
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Special dietary restrictions
Concierge services
Planned day trips
Exploring the Contrasts Between Assisted Living and Skilled Nursing
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults