501 South Murphy Avenue, Brazil, IN 47834
For more information about senior living options: (844) 490-3973
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The collection of reviews about HutsonWood presents a facility that inspires both deep gratitude and serious concern, depending on the experience and the individual involved. Across many of the messages, the staff are described as deeply caring, attentive, and invested in the well-being of patients and their families. In particular, Manoj and Patti emerge as standout figures whose leadership and hands-on dedication are repeatedly highlighted as defining positives. One reviewer describes Manoj as a true leader and administrator whose heart and pride were visible in every action, from the administrative duties he handled to the moment-to-moment care he offered patients. The sense that Manoj - along with Patti and the broader HutsonWood team - took ownership of patients' comfort and dignity permeates multiple accounts, painting a picture of a staff culture that feels like a family to those who benefit from it.
Several reviewers recount experiences during the care of a father and mother, emphasizing the human connections that made a difficult time more bearable. For the family whose father's illness required transfers across multiple facilities due to changing acuity, the staff's compassion stood out as a clear contrast to expectations. The caregivers are praised not only for clinical attentiveness but also for their willingness to step in beyond typical duties - an administrator who did not shy away from helping with daily tasks such as bed pans or cleaning floors, not as a convenience but as an expression of genuine care. The sentiment is that when care and compassion are present at the bedside, families feel seen, supported, and reassured that their loved ones are treated with dignity.
A related narrative centers on the mother's experience, particularly while navigating care from out of state. Here, the reviewers commend the care team for consistent communication, with regular updates and guidance on what steps to take next. Family members appreciated the assistance with understanding benefits and required documentation, which transformed a potentially overwhelming process into something manageable. The care team's openness to questions and their efforts to explain options contributed to a sense of security: the patient's dignity and wellbeing were prioritized, and strong personal connections with staff gave family members emotional comfort as visits became more frequent and meaningful.
Yet the same collection does not shy away from stark warnings about serious lapses in care. One particularly troubling account describes an experience labeled as a "horrible establishment," where a mother remained without a bath for 12 days, endured bedsores that went untreated for a long period, and had dressings and bandages not changed as needed. The reviewer details missed meals, skipped dialysis treatments, and even a failure to communicate critical changes, all contributing to a perception of neglect. The account also describes the patient being left in vomit-stained clothing and unchanged bedding, with additional concerns about laundry and daily weight checks that are crucial for monitoring health, especially in End Stage Renal failure. This narrative stands in stark contrast to the positive stories and serves as a powerful reminder that patient safety and timely, attentive care are non-negotiable expectations for any facility.
There are other positive snapshots that reinforce a sense of ongoing improvement and dedication. Several reviews celebrate the facility as outstanding, with admissions of gratitude toward the staff for their willingness to go "above and beyond." One reviewer notes that the team's effort helped them progress from kitchen work to becoming a CNA, describing the organization as having "overall best management" and "excellent help." The sentiment across these pieces is that HutsonWood contains a core of committed people who strive to elevate care and support for both patients and colleagues. It is also noted that the team is expanding, with lots of new staff working hard to make the place better all around, and that the atmosphere in the building is inviting, friendly, and conducive to work and healing.
However, the experiences are not uniformly positive in all narratives. Some reviewers express concern about patient safety during transitions or after admissions. For example, a review mentions that a father spent less than two days there before a severe fall, which raises questions about monitoring and wellbeing for new patients and indicates that the facility may struggle to balance fast admissions with enough safety measures. The broader thread here is that, while many staff members are praised for their effort and care, there are real and serious concerns about consistency in care quality, particularly around adherence to care plans, timely treatment, and proper daily routines.
In the most pointed negative experiences, the message is clear and blunt: ensure you advocate for thorough, attentive care and clear communication. A review that specifically calls out the "exceptional living" environment - coupled with phrases like "Never put your family member in Exceptional Living!" - signals that some families have encountered environments they view as unsafe or unsupportive. The same review reiterates critical failures - missed meals, skipped treatments, inconsistent scheduling, and a lack of responsiveness - that have significant implications for patient outcomes and family trust. The presence of positive comments about certain staff members, such as a dedicated therapy team, transportation personnel, and a night nurse named Heather, underscores the complexity of the experience: even within a facility that contains excellent caregivers, isolated gaps can undermine overall quality of care.
Taken together, these reviews paint a portrait of HutsonWood as a place capable of extraordinary compassion and professional commitment, anchored in moments of leadership and personal connection that genuinely reach families during vulnerable times. At the same time, they highlight serious concerns about consistency, safety, and communication in certain cases that can lead to distress and distrust. The messages are a reminder that, for families facing illness and transition, a facility's people - how they lead, how they listen, and how promptly they act - are as crucial as the physical environments and clinical protocols that govern daily care. For anyone considering HutsonWood, the takeaway is nuanced: you will encounter staff and administrators who care deeply and act with integrity, alongside experiences that demand vigilant advocacy and ongoing, constructive feedback to ensure every patient receives the dignified, timely, and comprehensive care they deserve.
The Exceptional Living Center of Brazil, located in Brazil, IN, is a top-notch assisted living community that provides exceptional care and services to its residents. Our facility offers a variety of amenities to ensure the comfort and enjoyment of our residents. From a beauty salon for pampering sessions to cable or satellite TV for entertainment, we strive to create a welcoming and enjoyable environment.
Transportation is made easy with our community-operated transportation service, allowing residents to easily get around town. For those who enjoy staying connected digitally, our computer center and high-speed internet access are available. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration, ensuring that all residents can enjoy delicious and nutritious meals.
We understand the importance of physical wellbeing, which is why we provide a fitness room and wellness center for exercise and health maintenance. Additionally, our outdoor space allows residents to enjoy fresh air and beautiful surroundings. For leisure activities, we offer a gaming room, small library, and resident-run activities for socialization and entertainment.
In terms of care services, our highly trained staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time. Special dietary restrictions are also taken into account when preparing meals.
Our location boasts proximity to parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for convenience and accessibility. Whether you need medical attention or want to explore nearby attractions with our planned day trips, all necessities are within reach.
At the Exceptional Living Center of Brazil in Brazil, IN, we prioritize the well-being and happiness of our residents by providing exceptional care services in an inviting environment filled with amenities catered to their needs.
Exceptional Living Center Of Brazil is located at 501 South Murphy Avenue, Brazil, IN 47834 in Vigo County, Indiana
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