2727 CrownPointe Circle, Anderson, IN 46012
To contact a resident: (765) 641-9995
For more information about senior living options: (866) 208-4318
CrownPointe Of Anderson Costs & Pricing
CrownPointe of Anderson offers competitive pricing for its housing options compared to both Madison County and the broader state of Indiana. For those seeking a two-bedroom accommodation, residents can enjoy a monthly rate of $1,075, which is significantly lower than the county's average of $2,277 and the state's average of $3,208. Similarly, the studio apartments at CrownPointe are priced at $2,700 - slightly more than the county's average but still below the state level. However, for one-bedroom units, CrownPointe's cost of $3,275 exceeds both Madison County's average of $2,939 and the state's average of $3,300. Overall, CrownPointe stands out as an appealing choice for residents looking for affordability and value in their living arrangements within this region.
| Floor plans | CrownPointe Of Anderson | Madison County | Indiana |
|---|---|---|---|
| 2 Bedrooms | $1,075 | $2,277 | $3,208 |
| Studio | $2,700 | $2,773 | $3,258 |
| 1 Bedroom | $3,275 | $2,939 | $3,300 |
Overall Review of CrownPointe Of Anderson
Pros
The grounds are beautiful and well kept.- The staff are always pleasant and helpful.
- The kitchen staff is the best.
- Cheryl cares and the food is pretty good.
- Mom has her own spacious one-bedroom apartment, larger than most facilities visited.
- The living spaces feel roomy, with a large bay window and vaulted ceiling.
- Mom has made several new friends there and seems very happy with her decision.
Cons
The administrator does not keep his promises.- The environment is unsafe due to a bully who scares residents.
- The food is only half edible.
- Abuse is not taken seriously.
- Staff claim to be nurses when they are not.
- The facility claims bed bugs are normal and that everyone has them.
- There are urine stains all over the carpet.
- There is black mold in the kitchen.
- Residents are moving out left and right.
- Concerns raised with supervisors fall on deaf ears.
Review
CrownPointe Of Anderson is best suited for seniors who are fairly independent but want a completed living environment with their own apartment, daily meals, and a steady stream of activities and transportation support as needs evolve. The community trades a nursing-home label for a more apartment-style setting, where residents have private space, access to meals in a dining room, and opportunities to socialize, shop, and attend outings. The layout and atmosphere appeal to those who value a bright, well-kept campus, a sizable one-bedroom option, and the reassurance that help is reachable at the press of a button. For the right user, someone who wants structure and companionship but does not yet require intensive medical oversight, CrownPointe can feel like the right fit.
That said, serious caveats exist and must be weighed against the positives. Families that require consistent, high-quality safety, rigorous hygiene, and reliable administrative follow-through should consider alternatives. Reviews cite troubling issues around safety and governance: a perception of unsafe conditions driven by bullying, and a sense that abuse concerns are not taken seriously. Credentials and staffing clarity also come into question, with residents and families uneasy about staff misrepresentations and inconsistent responsiveness from supervisors. Cleanliness and hygiene concerns, urine stains on carpet, alleged bed bug problems, and even mold in the kitchen, undercut confidence in day-to-day safety. When those red flags appear, the decision becomes less about amenities and more about risk tolerance and trust in leadership.
The strongest positives here counterbalance certain drawbacks in practical, tangible ways. The grounds are described as beautiful and well kept, and the apartments are indeed spacious, roughly 520 square feet in the cited unit, with thoughtful features like a kitchenette and a vaulted ceiling that help residents feel settled and at home. Meals are provided, and there is a robust schedule of activities, including social dining, bingo, and outings. Transportation to medical appointments is offered, and every resident has a call-button system for immediate assistance. In several reviews, the dining staff and some frontline workers are highlighted as genuinely caring, which can translate into meaningful daily support and a sense of belonging, factors that make a difference for many families even when other concerns exist.
Nonetheless, the cons carry real weight and cannot be dismissed. The most consequential questions revolve around safety and governance: reports of bullying and an unsafe atmosphere, coupled with frustration when concerns reach supervisors only to be ignored. Administrative reliability is repeatedly called into question, with promises perceived as unkept and communication described as inconsistent or slow. The content of several complaints also points to privacy and professionalism issues, including HIPAA-related concerns and questions about staff credentials. These are not minor irritants; they speak to trust, predictability, and the ability to escalate care without fear of slipping through the cracks. When a community struggles with such fundamental governance and environmental issues, the ability to maintain a truly comfortable, secure living environment is compromised.
From a decision-making perspective, CrownPointe warrants a rigorous due diligence process. Prospective plans should include multiple, varied visits, at meal times, during activities, and on different shifts, to gauge responsiveness and tone. Speak directly with current residents about day-to-day life, ask for concrete examples of how concerns have been addressed, and request written policies on safety, incident reporting, and maintenance timelines. Inspect apartment layouts and common areas for cleanliness and up-to-date pest-control and sanitation records. Verify staff tenure and turnover, and probe how the leadership team handles abuse or safety complaints. If medical or higher-level assistance will gradually be needed, confirm the facility’s exact capabilities, the cadence of care escalations, and the availability of licensed professionals.
In the end, CrownPointe Of Anderson delivers a compelling lifestyle package for independently inclined seniors who prize space, meals, and an active social calendar, with the comfort of on-site support. Yet the decision hinges on tolerance for governance shortcomings and environmental concerns that some families deem unacceptable. For those prioritizing pristine safety, consistent administrative accountability, and spotless hygiene, alternatives are strongly advised. For families willing to monitor and champion ongoing improvements while leveraging the strong social and culinary aspects, CrownPointe can still be a viable option, provided a clear plan is in place to address the credible risks and to sustain a reliably safe and respectful living environment.
66 resident community capacity
Assisted Living
Independent Living
Cats allowed
Dogs allowed
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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