Home Bound Healthcare

Pros

• First Step Women's Center has professional, kind, caring, and helpful staff.
• It offers amazing resources and great staff.
• The staff create a comforting atmosphere with top-notch knowledge and care.
• First Step is a wonderful choice for information and answers; the staff are kind, safe, and professional.
• The staff are caring, knowledgeable, and considerate, making patients feel comfortable from check-in through the consults.
• The environment is soothing and supportive for patients.

Cons

• One reviewer called First Step Women's Center a fake clinic, alleging staff pretend to be doctors and mislead women about abortion.
• A reviewer said the clinic is set up near real hospitals to bait and lure women who may not realize it's fake.
• A reviewer claimed they lie about how far along a pregnancy is and string women along until they're past gestational weeks.
• Another commenter described the clinic as publicly funded and a disgrace to communities.
• The overall tone from that post characterizes the center as deceptive and anti-woman.

Review

People who shared experiences about First Step Women's Center paint a picture of a place that many find supportive, reassuring, and resource-rich during a pivotal time. A number of reviews highlight the warmth and professionalism of the staff, describing everyone as kind, helpful, and genuinely committed to guiding patients through pregnancy with care. The atmosphere is repeatedly described as comforting and respectful, with pro teams of professionals - including registered nurses - who are praised for their knowledge, expertise, and thoughtful approach to patient care. Several reviewers emphasize that the center not only addresses immediate needs but also provides useful references and resources for both during and after pregnancy, making it feel like a comprehensive hub of information and support rather than a single-visit clinic.

The positive experiences often begin at the outset, with people noting that confirmation of pregnancy was handled with kindness and understanding. One reviewer recalls being helped through the initial confirmation step with staff who were both supportive and professional, and mentions that the staff offered references to places that are useful for navigating pregnancy and the post-pregnancy period. Another describes First Step as a wonderful choice for information and answers, underscoring that the staff are kind, safe, and very professional. Several accounts reiterate that the staff's caring, knowledgeable, and considerate nature helped them feel comfortable from the moment they walked in, and left them feeling thoroughly educated about all available options when they left.

A detailed account shared by a different reviewer focuses on a specific week-long experience that illustrates both the strength of the center's approach and the complexities that can arise in pregnancy care. According to this account, the patient suspected they were around eight weeks along, and the ultrasound initially indicated a potentially unviable pregnancy, with an image that appeared to be an empty sack at just over eight weeks. The patient was referred to their regular obstetrician for a second opinion, and a subsequent examination by the obstetrician cast doubt on the initial assessment, suggesting that the uterus did not align with eight weeks. An additional ultrasound ultimately clarified that what had been described as an empty sack was instead a small fluid-filled cyst in the ovary and that the pregnancy was approximately five weeks along. Bloodwork indicated that things were normal, and the plan was to monitor with another ultrasound in a few weeks. The reviewer also notes a communication issue - the nurse indicated that the results had not yet been read by a doctor - emphasizing the importance of careful and precise communication so patients are not prematurely told something definitive.

In addition to these reflective experiences, several lines echo a strong endorsement of First Step's team: professional staff, trained RNs, and a comforting atmosphere are repeatedly highlighted as core strengths. One reviewer states outright that the center is a wonderful place to obtain information and support, praising the staff's kindness, safety, and professionalism. Others describe the team as caring, knowledgeable, and considerate, with a level of comfort that persisted from arrival through to the educational aspects of the visit, helping patients feel informed and supported in their options.

Amid the overwhelmingly positive feedback, a deeply concern-filled post appears, presenting a starkly contrasting view. This reviewer characterizes First Step Women's Center as a fake clinic and accuses its staff of pretending to be doctors or nurses, alleging that they mislead women and try to deter them from abortion. The post asserts that the clinic is sometimes located near real hospitals or Planned Parenthood clinics to mislead patients, is sometimes set up as vans, and uses deceptive timing to influence decisions about pregnancy progression to align with abortion timelines. It calls for critical scrutiny, labeling fake clinics as pro-lying, anti-woman, and anti-reproductive rights, and urges readers to expose and end the lies. This perspective stresses the importance of patient rights and advises potential patients to seek accurate, transparent information.

Into this mix, a final chorus of short sentiments reinforces the affirmative side of the experience: phrases like "The soothing atmosphere is wonderful," "I love this place," and "This is a wonderful place!!!" appear alongside longer testimonies of comfort and satisfaction. Taken together, the collection of reviews presents a broad spectrum of experiences - ranging from high praise for the respectful, educational, and resourceful care provided by First Step Women's Center to a vehement accusation of misinformation and deception from a critical reviewer.

Ultimately, these accounts highlight a common thread: First Step Women's Center is perceived by many as a supportive, professional space that can offer important information, compassionate care, and practical resources during pregnancy. At the same time, they reveal how disagreements about medical information and concerns about accuracy can fuel strong, opposing viewpoints. The contrast underscores the value of clear communication, careful interpretation of medical findings, and transparent, patient-centered care - especially in sensitive areas like pregnancy - so that every patient can feel confident, informed, and respected in addressing their individual needs.

This area of Springfield, Illinois offers a convenient and well-rounded community for those considering senior living. With various dining options such as Taco Gringo, Boone's Saloon, and Obed & Isaac's Microbrewery nearby, residents can enjoy a variety of culinary experiences. Additionally, there are several cafes like D&J Cafe and Grab-A-Java for relaxed outings with friends or family. Access to pharmacies including Walgreens and CVS Pharmacy ensures easy access to medications and healthcare needs. For medical care, there are reputable physicians and hospitals such as Springfield Clinic and The Regional Cancer Center in close proximity. Parks like Lincoln Home National Historic Site provide opportunities for leisurely walks in beautiful surroundings. Places of worship like Union Baptist Church offer spiritual fulfillment while transportation options like Enterprise Rent-A-Car make it easy to get around. Overall, this area provides a comfortable and diverse environment for seniors looking to settle down in Springfield.

Restaurants

• Taco Gringo (0.3 miles)
• McDonald's (0.6 miles)
• Boone's Saloon (0.6 miles)
• George Rank's (0.7 miles)
• Obed & Isaac's Microbrewery (0.9 miles)
• Hardee's (1.1 miles)
• Subway (1.1 miles)

Cafes

• D&J Cafe (0.5 miles)
• Grab-A-Java (0.6 miles)
• Springfield Carriage Company (0.9 miles)
• Caribou Coffee (1 miles)
• Oh-Icee (1.9 miles)
• Starbucks (2.2 miles)
• Brunchfield Cafe (2.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (0.8 miles)
• County Market (1.4 miles)
• County Market (1.6 miles)
• County Market (1.6 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)

Physicians

• Springfield Clinic (0.6 miles)
• Kripakaran M Puvalai (0.6 miles)
• Obul Reddy (0.6 miles)
• Tele Nurse (0.7 miles)
• Hardwick, Jennifer MD-Siu School-Medicine (1.3 miles)
• SIU School of Medicine (1.4 miles)
• Memorial Physician Services - Capitol Healthcare (1.4 miles)

Parks

• Lincoln Home National Historic Site (1 miles)
• Douglas Park (1.4 miles)
• Southern View Community Park (2.5 miles)
• Lincoln Park (2.8 miles)

Places of Worship

• Union Baptist Church (1.5 miles)
• West Side Christian Church (2.9 miles)

Transportation

• Enterprise Rent-A-Car (1.5 miles)
• U-Haul Moving & Storage (2 miles)
• Enterprise Rent-A-Car (2.8 miles)

Hospitals

• The Regional Cancer Center (1.5 miles)
• Land (2.4 miles)