Villas of Holly Brook Shelbyville

Pros

• The Villas of Holly Brook is a wonderful facility with great amenities, food, and activities.
• Residents are treated like family by the caring and attentive staff.
• The facility maintains a clean environment and offers excellent meals to its residents.
• Many visitors have noted the happiness and satisfaction of the residents during their time at the facility.
• The apartments are well-designed, updated, and offer a sense of personalization for the residents.
• Staff members go out of their way to engage residents with activities that promote joy and connection with family and friends.
• The management has made positive changes to improve operations and resident care over time.
• The community is pet-friendly, allowing residents to keep their beloved pets with them.
• Visitors appreciate the friendly atmosphere and the well-kept common areas in the facility.
• Many recommend The Villas of Holly Brook as a prime choice for assisted living based on its positive environment and resident happiness.

Cons

• An employee took a picture of a resident in the shower and posted it on social media, showing a lack of respect for privacy.
• The staff at the facility was described as indifferent, non-communicative, and untrained, failing to meet the resident's care needs.
• A resident felt isolated and neglected after being treated poorly during their illness, receiving minimal assistance from staff.
• Cleanliness standards were reported to be very poor, with residents experiencing unsanitary conditions in their living environment.
• Management was criticized for being unresponsive to concerns about care quality and cleanliness, leading to an overall negative experience for residents and their families.
• There were complaints regarding staff morale and competency, with some reviews stating that help was lacking and management failed to implement necessary changes.

Review

The Villas of Holly Brook has garnered a mix of reviews, highlighting both commendable aspects and significant concerns. Many individuals have praised the facility for its welcoming atmosphere, excellent staff, and overall quality of care provided to residents. Numerous reviews express a deep appreciation for the attentive nature and friendliness exhibited by caregivers, with some residents forming personal connections with staff. This bond was particularly evident in cases where residents referred to their caregivers affectionately as "my girls," demonstrating a familial rapport that many families found reassuring during challenging times.

Visitors frequently emphasized the high-quality amenities available at The Villas. The apartments are often described as well-designed and accommodating, providing an inviting environment where residents can feel at home. The community's cleanliness also received positive notes, especially in light of ongoing concerns regarding health protocols amidst the pandemic. Reviewers appreciated the dining options as well, noting that meals were freshly prepared with a menu that catered to traditional tastes—a comforting reminder of home cooking for many elderly residents.

Despite these favorable mentions, several reviews reveal significant issues related to staffing and management practices that cannot be overlooked. For some residents and their families, experiences at The Villas diverged sharply from expectations set by management promises. Reports surfaced of indifferent care from aides who seemed overwhelmed or lacking in training to meet more complex resident needs adequately. In one alarming instance, a family member recounted how their mother-in-law had been treated poorly after being diagnosed with C-diff—an experience marked by neglectful service and inadequate communication about her care requirements.

Another concerning critique emphasized that while some staff members were seen as engaging and supportive, others exhibited a lack of concern for residents' well-being leading to feelings of isolation among vulnerable seniors. One reviewer expressed dismay over poor hygiene standards noted in their loved one's room during her stay—an observation which pointed toward deeper systemic issues within the facility's operations.

On the other hand, there were heartwarming accounts showcasing how much joy activities brought to residents’ lives through events designed for family engagement—events that allowed grandparents to connect with younger generations positively instead of perpetuating stereotypes typically associated with senior living facilities. These occasions went beyond mere socialization; they fostered an inclusive environment contributing significantly to overall morale among the elderly community.

In summary, while The Villas of Holly Brook has numerous attributes making it an appealing choice for assisted living—including caring staff members who connect personally with residents—the facility grapples with serious challenges related to consistent quality care across all shifts due in part to fluctuations in management efficacy. Families considering this facility should weigh both perspectives by visiting personally or seeking feedback from current or former residents to cultivate an informed understanding before making decisions impacting their loved ones’ lives.

This part of Shelbyville, Illinois offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient living environment. The area is home to several restaurants, pharmacies, hospitals, places of worship, theaters, and parks within close proximity. The presence of multiple healthcare facilities ensures easy access to medical services, while the nearby forest parks provide opportunities for outdoor recreation and leisurely walks. Additionally, with cafes and transportation options available nearby, residents can easily stay connected with the community and enjoy local dining experiences. Overall, this area of Shelbyville offers a combination of essential services and recreational activities that cater to the needs and interests of senior residents.

Restaurants

• Tropical Sno-Hawaiian Shaved Ice (0.2 miles)
• Subway (0.5 miles)
• Yen Ching Chinese Restaurant (0.6 miles)
• Wade's Quality Meats (1.4 miles)
• Sit N Sip (1.4 miles)
• The Farmhouse (2.4 miles)
• Interstate Cafe (6.4 miles)

Hospitals

• Shelby County Community Services (0.2 miles)
• Shelby Memorial Hospital (0.6 miles)
• Cancer Care Spec-Central Il (0.6 miles)
• Pana Community Hospital (14.3 miles)

Pharmacies

• Family Drug (0.3 miles)
• Walmart Pharmacy (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (14 miles)
• Oakwood Apothecary (17.4 miles)
• CVS Pharmacy (17.5 miles)

Places of Worship

• Yankee, Tim (0.8 miles)
• First Baptist Church of Shelbyville (0.8 miles)
• Church of Christ (0.9 miles)
• Nazarene Church (1 miles)
• Southern Baptist Convention (1.1 miles)
• First United Methodist Church (1.2 miles)
• Cornerstone Community Fellowship (1.3 miles)

Theaters

• Boarman Roxy Theater (1.4 miles)

Parks

• Shelbyville Forest Park (1.4 miles)
• Forest Park Playground (1.8 miles)
• Wilborn Creek Recreation Area (12.7 miles)
• Anderson Prairie (14 miles)
• Kitchell Park (14 miles)
• Crowder Park (16.9 miles)

Cafes

• Foor Family Resturant (8.6 miles)

Physicians

• Cowden Medical Clinic (10.9 miles)
• Deogracias F Quizon (14.2 miles)
• Pana Medical Group (14.2 miles)
• Community Medical Clinic (14.7 miles)
• Sullivan Clinic (16.7 miles)
• SBL Sullivan Clinic (16.7 miles)
• DMH Sullivan Medical Center (17.1 miles)

Transportation

• Pioneer Railcorp (14.6 miles)
• U-Haul Neighborhood Dealer (16.7 miles)