Hawthorne Inn Of Shelbyville

1111 West North 12th Street., Shelbyville, IL 62565

For more information about senior living options: (844) 490-3973

3.4 from 8 reviews
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Assisted Living Board and Care Home

Overall Review of Hawthorne Inn Of Shelbyville

Pros

  • pro The staff at Hawthorn Inn and Shelbyville Manor are courteous, kind, go above and beyond, and are authentic.
  • pro Lisa and her team provide exceptional care and valuable guidance in the last years of the father-in-law's life.
  • pro Lisa's hospice-nurse background provides invaluable experience that enhances residents' lives.
  • pro The activities actively engage residents, and staff interactions foster meaningful social connections for residents who would otherwise have little interaction.
  • pro The care at Hawthorn Inn is fantastic, and families feel reassured by the level of attention from the staff.
  • pro Shelbyville Manor staff, including nurses and CNAs, are great with residents and are described as excellent.

Cons

  • pro The reviewer found the staff disorganized with minimal staffing.
  • pro The reviewer described the medical reviews as incompetent and naive.
  • pro The reviewer claimed nothing told over the phone was ever followed through.
  • pro The reviewer encountered a former employee named Nicci who was disgustingly rude for no reason, reflecting poorly on the company.
  • pro The reviewer believed that Mattoon, Pana, and Effingham offered a more responsible environment than the facility in question.

Review

Families writing about Hawthorn Inn and Shelbyville Manor express a tapestry of experiences that feel both heartfelt and complicated. On one hand, there is a deep appreciation for the care that is provided, the warmth of the staff, and the sense that true humanity underpins daily routines. In several accounts, the caregivers are described as courteous, kind, and genuinely authentic, going above and beyond what one might expect. The sense of relief from families who live far away is palpable: knowing that a loved one is in capable, compassionate hands can be a profound comfort. In particular, Lisa and her team receive frequent praise for the way their professional background translates into everyday life for residents. Lisa's hospice nursing experience is highlighted as a meaningful asset that informs not only the medical oversight but also the emotional and social enrichment of the residents' days. The positive word about the activities program is also notable; reviewers describe activities as engaging and responsive, and they observe staff interactions with residents who might otherwise be isolated, which underscores a culture that values social connection and meaningful engagement as part of quality care.

Within Hawthorn Inn, many readers single out the consistency and depth of care provided by Lisa, who is portrayed as exceptional and central to the experience. The care is not merely clinical but relational: caregivers who listen, offer thoughtful advice, and create a sense of stability during the often challenging stages of aging and end-of-life care. Families note the ability of staff to translate professional expertise into practical daily routines - whether that means supporting comfort, managing symptoms with sensitivity, or facilitating activities and conversations that keep residents mentally and emotionally engaged. The overarching theme is one of trust that grows from a sustained, collaborative approach to caregiving - care that respects both the resident and the family's peace of mind.

Similarly, statements about Shelbyville Manor carry a strong current of appreciation. A grateful family member, Millie B., thanks the staff for being great with her brother and explicitly expresses gratitude to the nurses and CNAs. The tone suggests that the care team is not just technically competent but also personally caring, able to provide reassurance and dependable support during a difficult period. The appreciation extends beyond the clinical, reaching into daily interactions and the sense that the team takes pride in its work. The writer's emphasis on the quality of the nursing and CNA staff reinforces the perception that, at their best, the team demonstrates a level of dedication that makes a tangible, positive difference in residents' lives.

Yet the collection of reviews does not present a uniformly glowing portrait. A counterpoint emerges from a reviewer who describes disorganization and minimal staffing, suggesting that the facility's operations can feel chaotic or under-resourced at times. This critique extends to communication as well, with the reviewer stating that medical reviews and information shared over the phone never seem to materialize into concrete actions. The comparison to other communities - Mattoon, Pana, Effingham - appears to reflect a belief that those locations deliver a more responsible or reliable environment, casting the current facilities in a less favorable light by comparison. Taken together, this set of remarks portrays a facility that, while capable of outstanding care in some instances, struggles with consistency, staffing levels, and follow-through in others. It points to a need for stronger systems to ensure that promises or information conveyed by staff are consistently honored and translated into tangible results for residents and families.

Another element of concern in the reviews centers on personal interactions with staff outside of the care setting. One account recounts an encounter with an employee named Nicci, described as a bounce-back staff member who appeared in public and behaved rudely for reasons the reviewer found unwarranted. The incident is framed as a reflection on how employees represent the organization and the trust families place in them when they are in the broader community. While this report is a singular incident, it reinforces a theme that negative interpersonal behavior - especially from someone who is in contact with vulnerable residents - can have a disproportionate impact on how families perceive a facility's culture. For readers, it serves as a cautionary note about the importance of consistent professional conduct and ongoing training that reinforces respectful, compassionate engagement at all times.

In sum, the narratives present a nuanced picture of Hawthorn Inn and Shelbyville Manor. The strongest, most enduring notes are the affirmations of authentic, compassionate care delivered by a dedicated team, led in many respects by individuals such as Lisa, whose hospice background is seen as a meaningful contributor to the residents' quality of life. Families describe environments where activities are thoughtfully designed to promote social interaction and emotional well-being, offering a sense of companionship and dignity for residents who might otherwise face isolation. At the same time, other voices highlight areas for improvement: disorganization, insufficient staffing, and gaps in follow-through that can undermine confidence and erode the reassuring atmosphere families expect when entrusting their loved ones to these facilities. The mixed feedback underscores the fragility and complexity of eldercare, where every positive interaction matters deeply, and lapses - whether in staffing, communication, or conduct - carry significant weight for residents and their families.

For families facing decisions about care, these reviews collectively illuminate both the strengths to be celebrated and the challenges that require ongoing attention. The positive experiences speak to the power of empathetic, well-supported staff and the impact a skilled, compassionate team can have on a resident's daily life. The constructive criticisms, meanwhile, offer a clear roadmap for institutions to strengthen operations, communications, and professional conduct so that consistent, high-quality care becomes the norm rather than the exception. In the end, the overarching message is one of gratitude for care when it is present, tempered by a call for continuous improvement to ensure that every resident receives reliable, dignified, and person-centered support.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hawthorne Inn of Shelbyville in Shelbyville, IL is an assisted living community that provides board and care home services. Residents can enjoy a comfortable and fully furnished living space with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and access to a telephone.

Meals are served in a dining room and special dietary restrictions are accommodated. The community offers housekeeping services to ensure that the living spaces remain clean and tidy.

Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and coordination with health care providers.

Residents can take advantage of the beautiful outdoor space and garden for relaxation or socializing with other residents. Transportation arrangements are available for medical appointments.

The Hawthorne Inn of Shelbyville also offers various activities to keep residents engaged and entertained. There are resident-run activities as well as scheduled daily activities to cater to different interests.

In terms of amenities nearby, there are two parks for outdoor recreation, three pharmacies for convenient access to medication, six restaurants for dining options, eleven places of worship for spiritual support, one theater for entertainment options, and three hospitals for medical emergencies nearby.

Overall, the Hawthorne Inn of Shelbyville provides a caring environment with comprehensive care services and a range of amenities to meet the needs of its residents while ensuring comfort and convenience in their daily lives.

Nearby Places of Interest

Places of Worship

  • Lutheran Holy Cross Lcms (0.2 miles)
  • Southern Baptist Convention (0.6 miles)
  • Yankee, Tim (0.7 miles)
  • First Baptist Church of Shelbyville (0.7 miles)
  • Nazarene Church (0.9 miles)
  • First United Methodist Church (0.9 miles)
  • Cornerstone Community Fellowship (1 miles)

Parks

  • Forest Park Playground (0.6 miles)
  • Shelbyville Forest Park (1 miles)
  • Wilborn Creek Recreation Area (11.4 miles)
  • Anderson Prairie (15 miles)
  • Kitchell Park (15.1 miles)
  • Crowder Park (15.8 miles)

Restaurants

  • Wade's Quality Meats (0.7 miles)
  • Yen Ching Chinese Restaurant (1 miles)
  • Sit N Sip (1 miles)
  • Subway (1 miles)
  • Tropical Sno-Hawaiian Shaved Ice (1.5 miles)
  • The Farmhouse (1.8 miles)
  • Interstate Cafe (5.7 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Family Drug (1.1 miles)
  • Walmart Pharmacy (1.7 miles)
  • Walgreens (15.1 miles)
  • Oakwood Apothecary (16 miles)
  • CVS Pharmacy (16.1 miles)
  • Moweaqua Pharmacy (18.5 miles)

Theaters

  • Boarman Roxy Theater (1 miles)

Hospitals

  • Shelby Memorial Hospital (1.1 miles)
  • Cancer Care Spec-Central Il (1.1 miles)
  • Shelby County Community Services (1.4 miles)
  • Pana Community Hospital (15.4 miles)

Cafes

  • Foor Family Resturant (7.4 miles)

Physicians

  • Cowden Medical Clinic (12.1 miles)
  • Community Medical Clinic (15 miles)
  • Deogracias F Quizon (15.2 miles)
  • Pana Medical Group (15.2 miles)
  • Sullivan Clinic (15.3 miles)
  • SBL Sullivan Clinic (15.3 miles)
  • DMH Sullivan Medical Center (15.8 miles)

Transportation

  • Pioneer Railcorp (14.9 miles)
  • U-Haul Neighborhood Dealer (15.3 miles)

Frequently Asked Questions

Where is Hawthorne Inn Of Shelbyville?

Nearby Communities

Assisted Living in Nearby Cities

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