1111 West North 12th Street., Shelbyville, IL 62565
For more information about senior living options: (844) 490-3973
The staff at Hawthorn Inn and Shelbyville Manor are courteous, kind, go above and beyond, and are authentic. Lisa is exceptional, providing excellent care and guidance in the final years of the resident's life. Lisa's hospice-nurse background adds invaluable experience to enhance residents' lives. The activities engage residents, and staff regularly interact with those who would otherwise have little social interaction. The care at Hawthorn Inn is fantastic. The Shelbyville Mamon staff have been great with the reviewer's brother, with nurses and CNAs described as exceptional. Families far away can take comfort in knowing their loved ones are well cared for by the staff.
The reviewer described the staff as disorganized with minimal staffing. The reviewer said the medical reviews come off as incompetent and naive. The reviewer claimed that nothing they were told over the phone has ever been followed through. The reviewer noted a staff member named Nicci as disgustingly rude in public. The reviewer suggested that Mattoon, Pana, and Effingham offer a more responsible environment.Hawthorne Inn of Shelbyville is best suited for families seeking hands-on, compassionate caregiving where staff presence and personal connection drive daily life. The community appears to excel when residents benefit from attentive caregivers who know them by name, with leadership that brings hospice-informed sensibility to daily routines. For families navigating distance, the consistent involvement of Lisa and her team provides tangible reassurance that a loved one is seen, supported, and engaged. When resident interaction matters - activities that actually draw people out and staff who demonstrate authentic care - this facility can deliver a meaningful, home-like experience.
Those weighing alternatives should consider that Hawthorne Inn has notable operational caveats. Some reviewers point to disorganization and a thin staffing footprint that can undermine reliability and timely responsiveness. The sentiment that medical reviews come across as na?ve or inconsistent raises legitimate concerns for families needing dependable oversight, clear explanations, and a predictable care trajectory. For families prioritizing rigorous administrative discipline, transparent communication chains, and a consistently fully staffed environment, alternatives in nearby markets may offer a steadier fit.
The strongest positives center on warmth, courtesy, and genuine engagement. Staff are described as kind and attentive, with an authentic bedside manner that translates into meaningful interactions with residents who might otherwise experience social isolation. Lisa's hospice-nurse background stands out as a practical asset, informing care decisions with comfort-focused, end-of-life sensibilities. Weekly programming and daily activities appear effective at keeping residents connected to one another, rather than relegated to routine tasks. Families reporting distance from a loved one often highlight this human-centered approach as a critical comfort factor.
But the drawbacks cannot be ignored: disorganization and minimal staffing create real friction points in day-to-day operations. When follow-through on promises or phone assurances fails, the trust built by compassionate caregiving can quickly erode. Instances of rude staff behavior or inconsistent professionalism - such as a notable lapse in courteous conduct noticed in public - compound the risk of a stressful experience for families and residents alike. In aggregate, these operational gaps raise the question whether the level of care aligns with expectations for reliability, especially for families that rely on timely updates and coordinated care plans.
In weighing the pros against the cons, Hawthorne Inn's care model makes strong sense for residents who prize personal warmth and social engagement, and for families comfortable with a two-step evaluation: excellent caregiver relationships paired with occasional administrative hiccups. The positives for engaged, communicative families can offset several concerns if the facility can sustain its empathic culture and keep activities robust. However, for those whose decision hinges on predictable systems, proven care coordination, and consistently proactive communication, the shortcomings may tip the balance toward exploring other options in the region.
Prospective movers should approach with a focused checklist. Schedule frank conversations about staffing levels, shift coverage, and how care plans are developed and updated. Request to speak with Lisa or the clinical lead about how hospice-informed practices shape daily routines and emergency responses. Examine recent activity calendars to confirm ongoing, engaging programs and note whether staff interactions feel proactive or reactive. Ask for concrete timelines on promised actions and how follow-up is handled when questions arise. If the answers reveal reliable processes and steady communication, the match strengthens; if not, it is prudent to compare with Mattoon, Pana, Effingham or other communities that may deliver greater operational consistency alongside strong caregiving. This approach ensures the decision rests on a clear understanding of where Hawthorne Inn excels and where alternative options may better meet the resident's and family's practical needs.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hawthorne Inn of Shelbyville in Shelbyville, IL is an assisted living community that provides board and care home services. Residents can enjoy a comfortable and fully furnished living space with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and access to a telephone.
Meals are served in a dining room and special dietary restrictions are accommodated. The community offers housekeeping services to ensure that the living spaces remain clean and tidy.
Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and coordination with health care providers.
Residents can take advantage of the beautiful outdoor space and garden for relaxation or socializing with other residents. Transportation arrangements are available for medical appointments.
The Hawthorne Inn of Shelbyville also offers various activities to keep residents engaged and entertained. There are resident-run activities as well as scheduled daily activities to cater to different interests.
In terms of amenities nearby, there are two parks for outdoor recreation, three pharmacies for convenient access to medication, six restaurants for dining options, eleven places of worship for spiritual support, one theater for entertainment options, and three hospitals for medical emergencies nearby.
Overall, the Hawthorne Inn of Shelbyville provides a caring environment with comprehensive care services and a range of amenities to meet the needs of its residents while ensuring comfort and convenience in their daily lives.
Hawthorne Inn Of Shelbyville is located at 1111 West North 12th Street., Shelbyville, IL 62565 in Shelby County, Illinois
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