Eagle's View Supportive Living

Pros

• The community has a lovely atmosphere and is modern in style, with warm and inviting newly remodeled accommodations.
• Residents appreciate the friendly and professional staff who are always willing to help.
• There are plenty of activities and entertainment options available for residents to enjoy.
• The meals are flexible, allowing residents to eat whenever they like and choose from a variety of options.
• Residents have made close friends and feel safe in the community, fostering a strong sense of camaraderie.
• The facility is noted for its cleanliness, with staff members who genuinely care about the well-being of the residents.
• Many residents express satisfaction with the food quality, describing it as restaurant-quality meals.
• The new management is praised for making promising changes that benefit both residents and staff alike.

Cons

• The memory care facility lacks stability, with constant turnover of staff and directors.
• There are no activities provided for memory care residents, leaving them in front of a TV without stimulation or interaction.
• The facility is not clean and often has unpleasant odors.
• Residents are not properly taken care of and left to manage many tasks on their own.
• Some residents were seen eating off paper plates instead of real dishes with silverware.
• Medication has been found on the floor or in furniture, indicating a lack of assistance with medication management.
• Residents are only required to have showers once a week, which is insufficient for those needing more frequent assistance.
• Staffing shortages lead to inadequate activity supervision and participation for residents.
• The transition to new management has not resolved issues related to understaffing and lack of engagement activities.

Review

Eagle's View Supportive Living & Memory Care is a facility that has drawn a mix of reviews from families and residents alike, reflecting both the positives and negatives experienced within its walls. At first glance, many visitors note the community's inviting atmosphere, modern styling, and clean environment. The facility is organized with one-bedroom accommodations and features helpful staff who are often described as polite and dedicated to providing assistance when needed. The variety of entertainment options, including crafts, music groups, and shopping trips, adds to the overall appeal for residents seeking social engagement in their daily lives.

However, despite these appealing attributes, numerous concerns have emerged regarding the quality of care provided at Eagle's View. Several reviewers reported distressing incidents that raised serious alarm about resident wellbeing. For example, one family member recounted a visit where they discovered their grandfather had unkempt nails that required trimming due to lack of attention from staff. On subsequent visits, the same reviewer found their grandfather in a poor state with unsanitary conditions around him—blood on his clothing and cockroaches present in his living space—leading to accusations that residents were not being adequately cared for. These specific complaints paint a grim picture contrary to others' positive experiences.

In addition to cleanliness issues, families expressed frustration over communication barriers created by lockdown protocols during emergency situations like health crises or pandemics. A spouse lamented being unable to see her husband after he was placed in the care facility due to government restrictions. Although some staff members facilitated video calls for connection purposes, inadequacies in technology introduced further complications—calls failing or experiencing significant connectivity issues left loved ones feeling disconnected from those they were concerned about.

Despite reassurances regarding staff capabilities and attempts at providing activities suited for memory care residents, multiple accounts suggest inadequacies exist within activity planning and implementation due to understaffing challenges. Families cited insufficient stimulation offered via activities; some memory care residents reportedly spent long periods passively watching television rather than engaging in enriching interactions or exercises designed specifically for their needs. When activities were planned according to the calendar provided by management, instances arose where no staff members were present to oversee or facilitate these programs.

Positive mentions highlighted by several reviewers included commendations on food quality—stating it resembled restaurant offerings—and general praise for friendly interactions between staff members and residents alike. Many individuals praised the camaraderie formed through participation in arts and crafts as well as other recreational opportunities available within the community setting. Such feedback indicates there are fulfilling aspects of life at Eagle's View where connections flourish among residents as friendships develop amidst shared interests.

Nevertheless, lingering concerns remain unresolved surrounding staffing levels across various departments paired with an increasing number of residents moving into the facility since its recent reopening following renovations. Families worry that with growing resident numbers without corresponding increases in staffing resources comes a potential decline in personalized care crucial for ensuring comfort and safety among all individuals residing there—a challenge recognized even by some employees themselves who feel stretched thin amid demands placed upon them daily.

Ultimately, while Eagle's View Supportive Living & Memory Care presents itself as an attractive option featuring communal bonding opportunities alongside amenities promising higher quality services compared to competitors nearby; diverging reviews underscore critical areas requiring focused attention before claiming final success stories emerge from this establishment serving vulnerable populations needing steady support throughout changing life phases ahead into advanced age or other health declines encountered along their journeys forward together.

This part of Rantoul, Illinois, offers convenient access to various amenities and services essential for senior living. With nearby transportation options such as Enterprise Rent-A-Car and Amtrak, getting around town or traveling outside the area is easily accessible. There are several restaurants within a short distance, including Papa John's Pizza and Subway, providing dining options for different tastes. The presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medication and healthcare needs. Additionally, places of worship such as Bible Baptist Church and Faith Baptist Church offer spiritual support for residents. Parks like Ryan Park and Glenwood Park provide opportunities for outdoor recreation and relaxation. Medical services from reputable providers like Carle Hospital and Chittick Family Eye Care are also in close proximity, ensuring quality healthcare facilities nearby. Overall, this neighborhood offers a well-rounded environment suitable for comfortable senior living.

Transportation

• Enterprise Rent-A-Car (0.4 miles)
• Amtrak - Rantoul (0.5 miles)

Restaurants

• Papa John's Pizza (0.4 miles)
• Subway (0.4 miles)
• Rantoul Public House (0.4 miles)
• Domino's Pizza (0.6 miles)
• Bell Racing Co. (0.7 miles)
• McDonald's (1.2 miles)
• El Toro of Rantoul (1.3 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (0.6 miles)
• Hudson Drug Store-Curbside Pick Up Available (10.8 miles)
• Doug's Compounding Pharmacy (10.8 miles)
• Sav-Mor Pharmacy (10.8 miles)
• Walmart Pharmacy (12.5 miles)
• Meijer Pharmacy (12.8 miles)

Places of Worship

• Bible Baptist Church (0.4 miles)
• Seek And Find Ministries (0.5 miles)
• Faith Baptist Church (0.9 miles)
• Rantoul First United Methodist Church (1 miles)
• Rantoul Christian Church (1 miles)
• New Light Baptist Church (1 miles)
• Saint Elizabeth of Hungary Catholic Church (5.3 miles)

Cafes

• C & C Kitchen (0.5 miles)
• Main Street Cookies & Cream (10.6 miles)
• Starbucks (12.5 miles)
• Meijer Café (12.8 miles)
• Panera Bread (12.8 miles)

Parks

• Ryan Park (0.6 miles)
• Glenwood Park (0.8 miles)
• Bark Park (1.1 miles)
• Maplewood Sports Complex (1.2 miles)

Physicians

• Chittick Family Eye Care - Rantoul (0.7 miles)
• Carle Physician Group (0.9 miles)
• Heyman & Heyman Optometrists (10.7 miles)
• Paxton Clinic (10.9 miles)
• Carle Occupational Medicine Services (12.5 miles)
• Carle Sports Medicine (12.5 miles)
• Champaign Eye Professionals (12.6 miles)

Hospitals

• Carle Hospital (0.9 miles)
• Mental Health Service For Ford County (10.1 miles)
• MBS Envision (13.3 miles)

Theaters

• AMC Champaign 13 (12.6 miles)