Heritage Woods Of Plainfield

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  • Interior

    A cozy bedroom with a single wooden bed, a small closet, and a lamp on a nightstand.

  • Decor

    A cozy living room with floral chairs, a sofa, and a wooden staircase.

  • Living Room

    A cozy living room with yellow sofas, armchairs, a coffee table, and warm lighting from lamps.

  • Building

    A residential building with a parking lot and entrance.

  • Bedroom

    A cozy bedroom with a bed, chair, and nightstand featuring a lamp.

  • Trees

    Aerial view of a large residential building with a surrounding landscape of trees and a parking lot.

  • Windows

    A laundry room featuring multiple washing machines and a dryer against green walls.

  • Dining

    Cozy kitchen and dining area with wooden cabinets and a small table setup.

  • Landscaping

    A sunny backyard patio featuring outdoor furniture and a gazebo overlooking a lush lawn.

  • Kitchen

    Cozy kitchen area with a sink, cabinets, and decorative elements.

  • Lighting

    A spacious dining hall with neatly arranged tables and chairs on a carpeted floor.

  • Bathroom

    A clean and accessible bathroom featuring grab bars, a toilet with a plant on top, and a neatly arranged sink area.

  • Television

    A cozy living room with comfortable seating and a television.

  • Bookshelves

    A cozy home library with bookshelves and comfortable reading chairs.

Heritage Woods Of Plainfield

14731 South Van Dyke Road, Plainfield, IL 60544

For more information about senior living options: (844) 490-3973

4.6 from 48 reviews
5 stars
41
4 stars
3
3 stars
1
2 stars
0
1 stars
3

Assisted Living

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Assisted Living

Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Heritage Woods Of Plainfield

    Pros

    • pro Heritage Woods of Plainfield is a wonderful addition to the senior living options in Plainfield.
    • pro Maureen and the team do an outstanding job of keeping residents happy and engaged.
    • pro The facility is beautiful and the staff is very friendly.
    • pro Maureen, the director of marketing, is welcoming to visitors and prospective residents.
    • pro The staff at Heritage Woods is incredible and friendly.
    • pro The building is decorated nicely for holidays and there are always activities and social events.
    • pro Residents are happy and greet visitors with smiles as they pass through the doors.
    • pro Maureen and her staff go above and beyond for residents, creating a welcoming, supportive community.
    • pro Heritage Woods offers a warm, affordable living environment with experienced professionals who make move-ins easy.
    • pro The community provides amenities and activities that support resident engagement, including dining options, a gazebo, billiard room, library, and regular outings.

    Cons

    • pro "The business office stinks to the high heavens," with frequent turnover of business managers, unanswered calls/emails, and threats of legal action over unpaid bills.
    • pro "The staff are too young to take responsibility for older patients and don't help EMS when they show up," which is described as irresponsible.
    • pro "Despite a resident being found on the ground (unwitnessed fall), they waited for 24 hours to call EMS," noted as very irresponsible and immature.
    • pro "Not to mention the patient had INGESTED FECAL MATTER," described as a situation where staff delayed care and acted inappropriately.
    • pro "Don't trust late night staff," indicating a lack of confidence in overnight personnel.

    Review

    Heritage Woods of Plainfield stands out as a beloved option in Plainfield's senior living landscape, earning glowing praise from multiple families and residents who describe it as a warm, engaging, and well-managed community. Across many voices, the sentiment is consistent: this is a place where happiness, connection, and a high level of care come together to create a true home for seniors.

    A consistent thread through the testimonials is the people who bring the community to life, led by Maureen, the director of marketing. Reviewers repeatedly note how welcoming she is and how she goes above and beyond to support both residents and their families. Maureen's knack for coordinating events, guiding move-ins, and keeping the community feeling cohesive earns high marks and trust. Families describe her as a central, reassuring figure who makes the transition into Heritage Woods smooth and thoughtful.

    The atmosphere inside and around the facility reinforces the strong sense of belonging. Visitors often remark on the beauty of the building, the abundant holiday decorations, and the lively cadence of activities and social events. From family picnics in the summer to movie nights, bingo, and local outings, there is always something to participate in. Residents are seen actively engaging with staff and each other, waving hello as people pass through the doors, and enjoying a sense of community that extends beyond their individual apartments.

    A robust suite of amenities supports both social connection and daily living. The dining experience is frequently highlighted as a standout, with meals described as delicious and accommodating of specific requests. The property offers studio and one-bedroom apartments, lush outdoor spaces such as a Gazebo, and practical amenities like a billiard room, a small library/computer room, and a large activity space with an oven for resident use. The community also provides transportation for local shopping trips, underscoring a hands-on approach to maintaining independence and engagement.

    Healthcare and staff dedication are central to the positive reflections. Families speak highly of the nursing staff, the on-site therapy options, and the physicians who visit, all contributing to a sense that residents are well cared for by attentive professionals who treat them like family. Particular staff members receive singled-out praise: Tonya, a nurse who has taken on an administrator role, is described as helpful, warm, and attentive, while the broader team earns gratitude for maintaining a reliable, supportive environment. The recurring theme is a place where residents feel seen, cared for, and part of a thriving community.

    While the overall sentiment is overwhelmingly positive, there are a few concerns voiced by a minority of reviewers that are worth noting. One review criticizes the business office, describing recurring issues with multiple managers, communication gaps, and difficulty obtaining timely responses to billing questions, even noting threats of legal action over unpaid bills. Another review raises a serious safety-related allegation, claiming delays in decision-making and EMS contact in a situation involving an older resident, which the reviewer characterized as irresponsible and unprofessional. These points stand in stark contrast to the many testimonials praising consistency, kindness, and open communication, but they remind readers that, as with any senior living option, experiences can vary and ongoing improvements are essential.

    Amid the praise, many residents and families describe Heritage Woods of Plainfield as a place that has changed lives for the better. Families report peace of mind knowing their loved ones are in a clean, well-kept building with strong staff support and meaningful activities. Personal stories - such as a mom who quickly made friends, or a resident who loves her garden-view apartment - illustrate the emotional and practical benefits of living at Heritage Woods. Reviews highlight a community that feels affordable, welcoming, and genuinely dedicated to resident well-being, with Maureen and the team frequently highlighted as the driving force behind that commitment.

    In sum, Heritage Woods of Plainfield is widely celebrated as a wonderful addition to Plainfield's senior living options. The combination of a beautifully maintained facility, a rich calendar of events, thoughtful dining, and an exceptionally caring staff creates a sense of home that resonates with residents and their families alike. The experiences shared by many speak to a place where kindness, engagement, and professional care come together to support seniors in living meaningful, connected lives. While there are occasional concerns that reflect the complexity of running a senior housing community, the prevailing message is one of trust, satisfaction, and strong recommendation for those seeking a warm, active, and well-supported place to call home.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Heritage Woods Of Plainfield in Plainfield, IL is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for residents.

    The community provides comfortable and fully furnished accommodations, including cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident has access to a dining room where they can enjoy delicious meals prepared by the staff. Special dietary restrictions are also accommodated.

    Heritage Woods Of Plainfield boasts beautiful outdoor spaces, including a garden and outdoor patio where residents can relax and socialize with their neighbors. Housekeeping services ensure that the living spaces are clean and maintained.

    Care services at Heritage Woods Of Plainfield are designed to support residents in their daily activities. Trained staff members provide 24-hour supervision and assistance with bathing, dressing, and transfers. Medication management is available to ensure residents take their medication as prescribed. The community also coordinates with health care providers to ensure comprehensive care for its residents.

    The mental wellness program at Heritage Woods Of Plainfield focuses on promoting positive emotional well-being for residents. Resident-run activities and scheduled daily activities keep residents engaged and enhance their social connections within the community.

    In terms of convenience, Heritage Woods Of Plainfield is located near several cafes, parks, pharmacies, physicians' offices, restaurants, and theaters. Transportation arrangements are made for medical appointments and doctors' visits.

    Overall, Heritage Woods Of Plainfield provides a comfortable and supportive environment for seniors who require assistance with daily activities while offering a variety of amenities and services that cater to their needs.

    Nearby Places of Interest

    Restaurants

    • NWB Next Whiskey Bar (0.6 miles)
    • Station One Smokehouse (0.7 miles)
    • McDonald's (1.5 miles)
    • McDonald's (1.5 miles)
    • Craft'd (2.2 miles)
    • Chili's Grill & Bar (2.5 miles)
    • McDonald's (2.9 miles)

    Pharmacies

    • Walgreens (0.6 miles)
    • Walgreens (1.6 miles)
    • Walgreens (3.5 miles)
    • CVS Pharmacy (3.6 miles)
    • Walgreens (4.6 miles)
    • Walgreens (4.6 miles)
    • Walgreens (4.8 miles)

    Cafes

    • Steve Buresh's Cheesecake Store (0.7 miles)
    • Starbucks (4.5 miles)
    • Starbucks (7.3 miles)
    • Panera Bread (7.5 miles)

    Physicians

    • Edward Medical Group (2.3 miles)
    • Oak Brook Allergists (2.7 miles)
    • Midwest Neurological Associates (5.2 miles)
    • Oak Dermatology (5.3 miles)
    • Angela Intili (5.3 miles)
    • Advanced Patient Care (5.6 miles)
    • Center For Pain Management (5.6 miles)

    Theaters

    • Cinemark Louis Joliet Mall (3.6 miles)
    • AMC Showplace Naperville 16 (6.8 miles)

    Parks

    • Commissioners Park (4.1 miles)
    • Wolf's Crossing Community Park (6.3 miles)
    • 95th Street Community Plaza Splash Pad (6.5 miles)
    • Champions Park (7 miles)
    • Wheatland Park (7.2 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (6.8 miles)

    Hospitals

    • Presence Saint Joseph Medical Center Laboratory (7.2 miles)

    Frequently Asked Questions

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