Heritage Woods Of Plainfield

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  • Interior

    A cozy bedroom with a single wooden bed, a small closet, and a lamp on a nightstand.

  • Decor

    A cozy living room with floral chairs, a sofa, and a wooden staircase.

  • Living Room

    A cozy living room with yellow sofas, armchairs, a coffee table, and warm lighting from lamps.

  • Building

    A residential building with a parking lot and entrance.

  • Bedroom

    A cozy bedroom with a bed, chair, and nightstand featuring a lamp.

  • Trees

    Aerial view of a large residential building with a surrounding landscape of trees and a parking lot.

  • Windows

    A laundry room featuring multiple washing machines and a dryer against green walls.

  • Dining

    Cozy kitchen and dining area with wooden cabinets and a small table setup.

  • Landscaping

    A sunny backyard patio featuring outdoor furniture and a gazebo overlooking a lush lawn.

  • Kitchen

    Cozy kitchen area with a sink, cabinets, and decorative elements.

  • Lighting

    A spacious dining hall with neatly arranged tables and chairs on a carpeted floor.

  • Bathroom

    A clean and accessible bathroom featuring grab bars, a toilet with a plant on top, and a neatly arranged sink area.

  • Television

    A cozy living room with comfortable seating and a television.

  • Bookshelves

    A cozy home library with bookshelves and comfortable reading chairs.

Heritage Woods Of Plainfield

14731 South Van Dyke Road, Plainfield, IL 60544

For more information about senior living options: (844) 490-3973

4.6 from 48 reviews
5 stars
41
4 stars
3
3 stars
1
2 stars
0
1 stars
3

Assisted Living

Overall Review of Heritage Woods Of Plainfield

Pros

  • pro Heritage Woods of Plainfield is a wonderful addition to the senior living options in Plainfield.
  • pro Maureen and the team do an outstanding job of ensuring that residents are happy and engaged.
  • pro The facility is beautiful and the staff are very friendly.
  • pro The residents are happy, often waving and greeting visitors at the doors.
  • pro Maureen and her staff are welcoming and go above and beyond for their residents.
  • pro Heritage Woods is a wonderful, supportive community with experienced professionals.
  • pro Maureen consistently plans incredible events for residents and the community.
  • pro The staff are caring and the community offers many activities and cheerful celebrations.

Cons

  • pro The staff are described as too young to take responsibility for older patients and do not assist EMS, with a 24-hour delay before calling 911 after a resident was found.
  • pro The business office is labeled incompetent and unprofessional, with multiple managers over two years, unanswered rent questions, and threats of legal action over unpaid bills.
  • pro The CNAs are criticized for being poorly trained in geriatrics and often not caring enough to do their jobs, especially for residents with Alzheimer's or dementia.
  • pro A reviewer warns not to bring loved ones there, implying serious concerns about safety and overall care quality.

Review

Heritage Woods of Plainfield is best suited for seniors who want a warm, community-centered home with abundant activities, solid dining, and reliable day-to-day support at an attractive value. This community shines for residents who prize a friendly, inclusive atmosphere where staff are consistently described as caring, accessible, and devoted to keeping residents engaged. Families seeking a place that feels like home, with regular social events, a strong sense of community, and a straightforward move-in, will find Heritage Woods Plainfield a compelling match.

The core strengths lie in the people and the programming. Families repeatedly praise Maureen, the marketing director, and the rest of the staff for their welcoming, proactive approach and genuine care. The building's ambiance - well kept, decorated for holidays, and welcoming - complements a calendar packed with activities, outings, and celebrations. Dining gets frequent kudos for variety and quality, with residents enjoying meals that feel restaurant-like and responsive to preferences. The facility offers multiple living options, on-site amenities like a billiard room and a gazebo, and convenient transit for local trips, all of which support an active, socially connected life.

Another decisive advantage is the hands-on, family-friendly feel that permeates the operation. Families report that move-ins go smoothly, that staff treat residents like family, and that the care team is attentive and accessible. The presence of on-site healthcare supports, frequent caregiver interactions, and opportunities for residents to socialize in a structured setting make it a logical choice for seniors who want to stay independent longer while knowing help is close at hand. The building is described as clean and well maintained, with a quiet confidence that the community can meet a wide range of daily needs without requiring abrupt transitions.

However, several caveats merit consideration. A recurring concern centers on the business office and billing processes, with multiple reports of inconsistent communications and administrative friction. These issues do not negate the quality of daily care, but they can complicate the finances and move-in pace for some families. Additionally, a minority of reviews raise questions about staffing preparedness in highly medical or memory-care scenarios, including concerns about the timeliness of medical decisions and the level of geriatrics-focused training among CNAs. One troubling anecdote points to a delay in emergency response in a specific incident, underscoring the importance of understanding exact protocols and staffing structure for crisis situations.

In weighing pros and cons, the positives overwhelmingly offset the negatives for most families. High resident satisfaction, strong staff engagement, and a proven ability to foster friendships and community belonging are notable protections against the typical trade-offs in similar markets. The center's affordable positioning, coupled with responsive programming and a clearly resident-first culture, makes Heritage Woods Plainfield a practical, effective choice for many couples and singles seeking continuity of life and meaningful activity. The overall rating of 4.6 from a broad base of reviews reinforces that this is a facility with durable strengths and a clear positive trajectory.

For families making a decision, depth of fit matters most. Heritage Woods Plainfield is recommended for seniors who want an active, welcoming environment, where dining, events, and neighborly connection are central - and where staff are expected to go above and beyond to nurture a sense of belonging. If the core priority is flawless administrative reliability and absolute certainty around medical decision-making, or if the resident requires highly specialized dementia care with a uniformly flawless care protocol, alternatives should be explored with specific questions about billing consistency and emergency-response practices. A thorough tour should center on meeting the administrator, reviewing emergency protocols, and speaking with caregivers about daily routines to confirm alignment with the resident's needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage Woods Of Plainfield in Plainfield, IL is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for residents.

The community provides comfortable and fully furnished accommodations, including cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each resident has access to a dining room where they can enjoy delicious meals prepared by the staff. Special dietary restrictions are also accommodated.

Heritage Woods Of Plainfield boasts beautiful outdoor spaces, including a garden and outdoor patio where residents can relax and socialize with their neighbors. Housekeeping services ensure that the living spaces are clean and maintained.

Care services at Heritage Woods Of Plainfield are designed to support residents in their daily activities. Trained staff members provide 24-hour supervision and assistance with bathing, dressing, and transfers. Medication management is available to ensure residents take their medication as prescribed. The community also coordinates with health care providers to ensure comprehensive care for its residents.

The mental wellness program at Heritage Woods Of Plainfield focuses on promoting positive emotional well-being for residents. Resident-run activities and scheduled daily activities keep residents engaged and enhance their social connections within the community.

In terms of convenience, Heritage Woods Of Plainfield is located near several cafes, parks, pharmacies, physicians' offices, restaurants, and theaters. Transportation arrangements are made for medical appointments and doctors' visits.

Overall, Heritage Woods Of Plainfield provides a comfortable and supportive environment for seniors who require assistance with daily activities while offering a variety of amenities and services that cater to their needs.

Nearby Places of Interest

Restaurants

  • NWB Next Whiskey Bar (0.6 miles)
  • Station One Smokehouse (0.7 miles)
  • McDonald's (1.5 miles)
  • McDonald's (1.5 miles)
  • Craft'd (2.2 miles)
  • Chili's Grill & Bar (2.5 miles)
  • McDonald's (2.9 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (1.6 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (4.6 miles)
  • Walgreens (4.6 miles)
  • Walgreens (4.8 miles)

Cafes

  • Steve Buresh's Cheesecake Store (0.7 miles)
  • Starbucks (4.5 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (7.5 miles)

Physicians

  • Edward Medical Group (2.3 miles)
  • Oak Brook Allergists (2.7 miles)
  • Midwest Neurological Associates (5.2 miles)
  • Oak Dermatology (5.3 miles)
  • Angela Intili (5.3 miles)
  • Advanced Patient Care (5.6 miles)
  • Center For Pain Management (5.6 miles)

Theaters

  • Cinemark Louis Joliet Mall (3.6 miles)
  • AMC Showplace Naperville 16 (6.8 miles)

Parks

  • Commissioners Park (4.1 miles)
  • Wolf's Crossing Community Park (6.3 miles)
  • 95th Street Community Plaza Splash Pad (6.5 miles)
  • Champions Park (7 miles)
  • Wheatland Park (7.2 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (6.8 miles)

Hospitals

  • Presence Saint Joseph Medical Center Laboratory (7.2 miles)

Frequently Asked Questions

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