Harvest In-HomeCare Inc. - Plainfield, IL in Plainfield, IL

Pros

• Harvest In-Home Care provides excellently trained caregivers and helpful office staff for insurance and billing.
• The case managers handle details and concerns with care.
• The caregivers sent are wonderful and extremely responsive.
• Nikki and Ally are caring and treat clients like family, with excellent communications through the portal.
• The care is engaging, attentive, and tailored to each client's needs.
• Harvest offers 24/7 live-in care and is reliable.
• Harvest responds quickly to concerns and resolves them promptly.
• The staff is compassionate, professional, and goes above and beyond.
• The service is flexible and patient with care needs.
• The caregivers are consistently kind, patient, and attentive to wellbeing.
• Harvest is known for reliability and high-quality care, including dementia and stroke care.
• Families report peace of mind and relief thanks to Harvest's support.

Cons

• Some reviewers felt there were frequent no-shows and high turnover among caregivers.
• Several caregivers were reported to spend time on their phones instead of assisting clients.
• There were statements that staff lacked professionalism.
• The service was described as terrible or very terrible by some reviewers.
• The cost of service was described as expensive.
• One reviewer would not recommend Harvest In-Home Care to anyone.
• There were concerns about late arrivals and inconsistent caregiver quality.
• One caregiver was reportedly forced to leave the property.

Review

Harvest In-HomeCare Inc. in Plainfield is best suited for families seeking highly responsive, compassionate in-home support for a loved one who needs daily assistance, dementia care, or post-hospital recovery, and who value strong office coordination, transparent communications, and rapid care deployment. The program works especially well for those who want a caregiver team that is tightly connected to a case manager and who rely on daily notes via a portal to stay informed when family members are distant or occupied. It is a fit for families that prioritize continuity of care, quick starts, and a sense that the agency treats a client like family from day one.

Those who should consider alternatives are primarily budget-conscious families or those who require near-perfect consistency from every caregiver. Several reviews flag high out-of-pocket costs and occasional friction around billing or refunds, and there are accounts of turnover and variable caregiver quality. For families seeking a facility setting with more structured supervision, or for those who want strictly medical home health services rather than non-medical in-home care, other providers or different care models may deliver a more predictable, cost-controlled experience.

On the upside, Harvest's strengths are hard to ignore. Caregivers are repeatedly described as highly trained, engaging, and attentive, with case managers who handle scheduling, coordination, and concerns promptly. The communications framework - office staff, portal notes, and proactive follow-up - gives families tangible reassurance and a clear trail of daily progress. The agency can mobilize quickly, sometimes within hours, and offers 24/7 awake care options and flexible scheduling that reduce the stress of transitions from rehab or hospital settings. When a caregiver becomes part of the family, as many reviews attest, the emotional burden of caregiving lightens substantially.

Yet the service is not without notable drawbacks. The most persistent concerns center on turnover and caregiver consistency, with some families reporting late arrivals or shifts where a caregiver was not as engaged as hoped. A few reviews describe caregivers spending too much time on phones or delivering inconsistent levels of support, and there are outlier experiences regarding professionalism and value that color overall impressions. These gaps are real and warrant proactive risk management: clarified expectations, stronger shift coverage, and a transparent, written care plan with defined backup arrangements.

Despite the caveats, the positives can substantially offset the negatives when care is approached as a controlled, collaborative engagement. The combination of accessible case managers (such as Tracey and Mayte), reliable office support, and a strong emphasis on matching caregivers to the client's needs creates a foundation that supports meaningful, day-to-day quality of life improvements for the recipient and real peace of mind for families. The ability to tailor care for dementia or post-acute needs, along with a demonstrated willingness to adjust care plans and schedules, makes Harvest a practical choice for families who value responsiveness and personal connection as much as technical caregiving skills.

Bottom line: Harvest In-HomeCare is a strong candidate for families needing flexible, high-touch in-home support with dementia and post-acute care, particularly when rapid setup and transparent communication are priorities. It may not be the best choice for those operating under a tight budget, or for families seeking unwavering consistency from every caregiver. Prospective clients should engage Tracey or Mayte early, request a detailed care plan and back-up coverage, and prepare for a possible trial period to assess fit. When these conditions align, Harvest can lift a substantial share of the caregiving burden by delivering professional, compassionate help that often becomes part of the family.

This part of Plainfield, Illinois offers a convenient and diverse array of amenities for senior living. With multiple pharmacies including Walgreens and CVS Pharmacy in close proximity, accessing necessary medications is easy. There are also various dining options such as Station One Smokehouse, Chili's Grill & Bar, and several McDonald's locations nearby. For healthcare needs, there are several physician offices within a few miles radius including Edward Medical Group and Oak Dermatology. In terms of recreation and leisure, residents can enjoy parks like Commissioners Park and Wolf's Crossing Community Park, as well as theaters such as Cinemark Louis Joliet Mall for entertainment. Places of worship like the Church of Jesus Christ of Latter Day Saints offer spiritual fulfillment while hospitals like Presence Saint Joseph Medical Center Laboratory and Adventist Bolingbrook Hospital provide accessible healthcare services. Overall, this area presents a balanced mix of convenience, entertainment, healthcare, and community resources suitable for senior living.

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.7 miles)
• Walgreens (4.1 miles)
• Walgreens (4.2 miles)
• Walgreens (4.3 miles)

Restaurants

• Station One Smokehouse (0.7 miles)
• NWB Next Whiskey Bar (0.8 miles)
• McDonald's (1.7 miles)
• McDonald's (1.7 miles)
• Craft'd (2 miles)
• Chili's Grill & Bar (2.2 miles)
• McDonald's (2.5 miles)

Cafes

• Steve Buresh's Cheesecake Store (1.3 miles)
• Starbucks (4.2 miles)
• Starbucks (7.2 miles)

Physicians

• Edward Medical Group (2.5 miles)
• Oak Brook Allergists (2.6 miles)
• Midwest Neurological Associates (5.1 miles)
• Oak Dermatology (5.1 miles)
• Angela Intili (5.2 miles)
• Premier Dermatology - Crest Hill (5.3 miles)
• Dupage Medical Group (5.5 miles)

Theaters

• Cinemark Louis Joliet Mall (3.4 miles)
• AMC Showplace Naperville 16 (6.5 miles)

Parks

• Commissioners Park (3.9 miles)
• 95th Street Community Plaza Splash Pad (6.2 miles)
• Wolf's Crossing Community Park (6.2 miles)
• Champions Park (6.4 miles)
• Wheatland Park (7.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (6.6 miles)

Hospitals

• Presence Saint Joseph Medical Center Laboratory (7.1 miles)
• Adventist Bolingbrook Hospital (7.3 miles)