Harvest In-HomeCare Inc. - Plainfield, IL in Plainfield, IL

Pros

• The caregivers are kind and professional.
• The office staff are easy to reach and respond quickly and respectfully.
• Harvest In-Homecare has been a true blessing.
• They provide much-needed support for aging parents with dementia.
• On-boarding is detailed and professional, and they seek to provide personalized care.
• The agency is highly recommended for home care assistance.
• The caregivers are excellently trained and the office staff are excellent with insurance and billing.
• The case manager handles details and concerns.
• The caregivers sent are wonderful and very responsive.
• They are extremely responsive and the caretakers are second to none.
• Nikki and Ally are caring and treat clients like family.
• They provide excellent communications with notes through their portal.

Cons

• They disliked the lack of caregiver reliability and high turnover.
• They observed caregivers spending time on their phones and not helping when needed.
• They criticized a lack of professionalism.
• They described the service as terrible.
• They would not recommend Harvest due to high cost.
• They reported poor quality of care and poor follow-up by the company.
• They complained about chronic lateness and limited weekend coverage.

Review

Harvest In-HomeCare Inc. in Plainfield is best suited for families that prioritize a highly responsive, deeply personal in-home care option to support a loved one who lives at home, especially when dementia, post-acute recovery, or ongoing daily assistance is the core need. The program shines for those who want rapid ramp-up (often within 24 hours or less), an on-site assessment that translates into a tailored care plan, and a team approach that includes case managers who coordinate with therapists, aides, and the family. The care is delivered in the home with 24/7 awake options and flexible scheduling, and the staff excels at clear, regular communication through a daily notes portal. In practice, this translates to caregivers who feel like part of the family, with families reporting peace of mind from regular updates and predictable, attentive support.

Those weighing alternatives should consider cost and staffing consistency as decisive factors. Several reviewers flagged the price as a potential hurdle, with some noting that the out-of-pocket expense is high relative to other options. Others raised concerns about turnover or inconsistent night coverage, especially when a relied-upon caregiver is unavailable. For families needing a lighter, truly episodic schedule, or for those who must guarantee weekend or overnight coverage without paying for full-time hours, Harvest can feel restrictive. If budget constraints are non-negotiable or if a rock-solid guarantee of uniform staffing is essential, it may be prudent to explore other home care agencies or shift toward a facility-based solution.

The strongest case for Harvest rests on its practical strengths: genuinely caring and professional caregivers, fast responsiveness, and a structure that keeps families in the loop. Onboarding is described as thorough and personalized, ensuring the chosen caregiver aligns with the loved one’s needs and routines. Office and case-management staff are frequently praised for accessibility and their ability to address questions about insurance, billing, and care changes quickly. Families consistently highlight the value of daily portal notes, which transform vague assurances into concrete, trackable progress. The company’s breadth, acting across eight counties, and its ability to mobilize a caregiver quickly for hospital-to-home transitions make Harvest a reliable partner when problems arise and time is of the essence.

Communication and adaptability are repeatedly lauded as core competencies, offsetting many logistical headaches. Caregivers are described as engaging, patient, and attentive to both physical and emotional well-being. The most heartening testimonials come from families who feel Harvest has become an extension of their own support system, coordinating exercises with therapists, assisting with housework, and offering meaningful activities that keep loved ones mentally and socially engaged. In many cases, the relationship with the caregiver and the case manager becomes a stabilizing force during difficult health events, with families reporting that the caregivers’ presence reduces stress and helps maintain dignity and autonomy for the elder.

Yet, the record is not flawless. A subset of reviews references inconsistent professionalism and gaps in attentiveness, particularly at night or during shifts when a caregiver is not fully engaged. Some instances describe caregivers spending time on their phones rather than attending to the client, and a few families experienced delays or friction around payments and scheduling changes. A recurring caveat is that Harvest operates with a 30-hour-per-week minimum and varying shift configurations, which can frustrate families seeking lighter or more flexible hours or weekend coverage without committing to a near-full-time commitment. These realities underscore the need for careful caregiver matching and explicit alignment on expectations before program enrollment.

Given the spectrum of experiences, Harvest delivers strongest value for families seeking dementia care, post-hospital recovery, hospice-adjacent support, and ongoing home maintenance that scales up to around full-time assistance. The firm’s case-management backbone, rapid start capability, and robust communication tools are decisive advantages for families living out of state or those who require regular progress updates, coordinated therapy, and daily tasks beyond personal care. The agency’s willingness to adapt schedules, cover last-minute gaps, and maintain a steady line of communication is where Harvest earns its keep. Prospective clients should lean into those strengths: request a detailed plan with a preferred caregiver, verify the minimum-hour rule, and insist on transparent pricing and a clear schedule guarantee.

In the end, Harvest In-HomeCare presents a practical, credible option for families who need dependable, compassionate in-home care with strong management support and meaningful caregiver relationships. It is less ideal for households prioritizing extreme cost savings, uniform 24/7 staffing without exceptions, or a guaranteed lighter-touch footprint. Families should approach the engagement with a clear plan: identify one or two candidate caregivers, insist on seeing the care plan mapped to daily routines, confirm hours and weekend coverage terms, and set up expectations for regular, visible progress notes. When these elements are aligned, Harvest becomes not just a service provider but a trusted partner capable of lifting heavy loads, preserving home life, and delivering dependable, human-centered care for a loved one at home.

This part of Plainfield, Illinois offers a convenient and diverse array of amenities for senior living. With multiple pharmacies including Walgreens and CVS Pharmacy in close proximity, accessing necessary medications is easy. There are also various dining options such as Station One Smokehouse, Chili's Grill & Bar, and several McDonald's locations nearby. For healthcare needs, there are several physician offices within a few miles radius including Edward Medical Group and Oak Dermatology. In terms of recreation and leisure, residents can enjoy parks like Commissioners Park and Wolf's Crossing Community Park, as well as theaters such as Cinemark Louis Joliet Mall for entertainment. Places of worship like the Church of Jesus Christ of Latter Day Saints offer spiritual fulfillment while hospitals like Presence Saint Joseph Medical Center Laboratory and Adventist Bolingbrook Hospital provide accessible healthcare services. Overall, this area presents a balanced mix of convenience, entertainment, healthcare, and community resources suitable for senior living.

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.7 miles)
• Walgreens (4.1 miles)
• Walgreens (4.2 miles)
• Walgreens (4.3 miles)

Restaurants

• Station One Smokehouse (0.7 miles)
• NWB Next Whiskey Bar (0.8 miles)
• McDonald's (1.7 miles)
• McDonald's (1.7 miles)
• Craft'd (2 miles)
• Chili's Grill & Bar (2.2 miles)
• McDonald's (2.5 miles)

Cafes

• Steve Buresh's Cheesecake Store (1.3 miles)
• Starbucks (4.2 miles)
• Starbucks (7.2 miles)

Physicians

• Edward Medical Group (2.5 miles)
• Oak Brook Allergists (2.6 miles)
• Midwest Neurological Associates (5.1 miles)
• Oak Dermatology (5.1 miles)
• Angela Intili (5.2 miles)
• Premier Dermatology - Crest Hill (5.3 miles)
• Dupage Medical Group (5.5 miles)

Theaters

• Cinemark Louis Joliet Mall (3.4 miles)
• AMC Showplace Naperville 16 (6.5 miles)

Parks

• Commissioners Park (3.9 miles)
• 95th Street Community Plaza Splash Pad (6.2 miles)
• Wolf's Crossing Community Park (6.2 miles)
• Champions Park (6.4 miles)
• Wheatland Park (7.2 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (6.6 miles)

Hospitals

• Presence Saint Joseph Medical Center Laboratory (7.1 miles)
• Adventist Bolingbrook Hospital (7.3 miles)