Keystone Place At Richland Creek

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  • Interior

    A modern apartment featuring a sleek kitchen with stainless steel appliances, adjacent to a cozy living area.

  • Decor

    A modern living room with upholstered chairs arranged around a round ottoman, featuring a fireplace and stylish mirror above it.

  • Living Room

    A modern living room with open space, stylish furniture, and wood flooring.

  • Building

    A modern residential apartment building with a covered entrance.

  • Windows

    A modern living room with stylish furniture and ample natural light.

  • Dining

    A modern dining room with neatly arranged tables and chairs, complemented by decorative plants and a large wall mirror.

  • Kitchen

    A modern apartment interior featuring an open kitchen and living room area with plush carpeting and contemporary furnishings.

  • Artwork

    A modern library with cozy seating and extensive bookshelves.

  • Lobby

    A spacious and elegant lobby with modern furniture and a grand chandelier.

  • Seating

    A stylish home theater room featuring comfortable seating and classic movie posters.

  • Salon

    A modern salon interior with stylish chairs and lighting fixtures.

Keystone Place At Richland Creek

1050 Fountain Lakes Drive, O' Fallon, IL 62269

For more information about senior living options: (844) 490-3973

3.8 from 16 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
1
1 stars
4

Assisted Living Independent Living Memory Care

Overall Review of Keystone Place At Richland Creek

Pros

  • pro Keystone is described as going above and beyond in caring for residents.
  • pro The facility is accommodating to requests and quick to respond to concerns.
  • pro The atmosphere is pleasant and the facilities are clean and nice.
  • pro The community is highly recommended.
  • pro Keystone Place offers many benefits as an assisted living facility.
  • pro The staff - from administration to nurses to support staff - provide outstanding care and treat residents like gold.
  • pro It is a wonderful facility full of kind, loving staff and residents with plenty of activities.
  • pro The environment has fostered cognitive improvement and social engagement through integrated therapies and stimulating programs.

Cons

  • pro The medical staff are heartless and unkind to residents.
  • pro Nighttime pain medication is not provided, leaving residents to cry despite prescriptions.
  • pro The reviewer's mother was made to feel like a burden by the staff.
  • pro Residents are reportedly ignored when they press their bracelets for help.
  • pro There is neglect due to too few employees per resident.
  • pro The head nurse, Carly, is described as rude and should be fired.
  • pro One reviewer cautions prospective residents not to move there.

Review

Keystone Place presents itself as a warm, inviting option in the world of assisted living and memory care, and the range of experiences shared by families reflects a facility that can feel like a home to some and a source of major concerns to others. Across the board, reviewers consistently note a pleasant atmosphere, clean and well-kept facilities, and a strong emphasis on activities and social opportunities. Many who visit or move in describe the environment as bright and attractive, with modern d?cor, a welcoming grand foyer, and convenient amenities that make daily life feel comfortable and engaging. The wellness philosophy is often framed around creating a lively, sociable setting where residents can participate in a variety of outings, therapy sessions, and scheduled events.

A number of families highlight Keystone Place as a genuine blessing, especially when a loved one is dealing with memory loss. Several reviews share testimonies of compassionate, attentive care that has helped both residents and their families feel supported during difficult transitions. In particular, there are stories of residents who were able to rediscover moments of laughter and interaction after moving in, aided by integrated therapies, stimulating activities, and the presence of staff who seem to care deeply about quality of life. For some families, the administrator and care team are singled out for their kindness and proactive engagement, and there are memories of staff who made a meaningful difference during challenging times. The caregiving team is frequently described as patient, respectful, and genuinely interested in enriching residents' days.

On the clinical and day-to-day care side, several accounts emphasize noticeable improvements in residents' well-being and cognitive engagement. One family credits Keystone with helping a mom who had been struggling for years to show recognizable progress in communication, memory, and mood after a relatively short period of time. The combination of social interaction, daily routines, and targeted therapies is repeatedly praised, and some reviewers call Keystone a "godsend" because it offered a supportive alternative that could meet complex needs with a sense of dignity and respect. There are also stories of residents enjoying generous programs, gourmet meals, and even pet-friendly accommodations, with reviewers noting the high level of cleanliness and well-designed spaces that support independent living within a structured environment.

Yet, there are substantial and strongly voiced counterpoints within the same collection of reviews. Several families report serious concerns about staffing levels and attentiveness, describing situations where they felt there were not enough aides allocated to residents. The criticism centers on perceived neglect and a reluctance to respond promptly when a resident rings a call bell, sometimes coupled with troubling remarks about pain management. In particular, some reviewers recount instances where night-time pain medication was not administered as prescribed, leaving loved ones to endure distress or cry for relief. Others allege that a resident was not treated with sensitivity or respect, and that certain staff behaviors left family members feeling that their loved one was perceived as a burden rather than a person in need of care. The tone of these comments is urgent and personal, with families expressing a wish for greater empathy, responsiveness, and accountability from leadership and front-line caregivers.

Within the more pointed criticisms, specific names and roles surface, underscoring how individual experiences can diverge within the same facility. Some reviewers mention conflicts with a particular head nurse and concerns about management style that, in their view, contributed to a stressful atmosphere for residents and staff alike. These accounts include claims of rudeness, a perception that caregivers are taken advantage of, and frustration with how certain day-to-day interactions are handled. While such statements reflect personal experiences and perceptions, they contribute to an overall sense that, for some families, the care dynamic at Keystone Place can be inconsistent and dependent on shift, unit, and personnel.

Despite the discordant experiences, there are voices that emphasize significant progress and satisfaction. A recurring thread is the sense that, when the right caregiver relationships are established, Keystone Place can be a place of meaningful improvement and happiness for residents. Stories describe staff who connect with residents in ways that spark smiles and engagement, and administrators who communicate and collaborate with families in constructive, hopeful ways. In these favorable perspectives, the facility is portrayed as a modern, comfortable home with robust programs, responsive leadership, and a community of residents who support one another through shared activities and companionship.

Ultimately, the collection of reviews paints a nuanced portrait: Keystone Place can be a wonderful, life-affirming environment for many residents and families, marked by clean surroundings, engaging activities, and genuinely caring staff in many instances. At the same time, it is a place where serious concerns about staffing, responsiveness, and pain management have been voiced by others, with callers urging prospective families to conduct thorough visits, ask pointed questions about staffing ratios and night-time care protocols, and seek candid conversations with administrators and frontline staff. For families weighing Keystone Place, the takeaway is to consider both the bright, hopeful experiences and the cautionary notes, to visit with questions in hand, and to listen to a range of family voices to determine whether the culture and care approach align with their loved one's needs and expectations.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Keystone Place at Richland Creek in O'Fallon, IL, offers a warm and welcoming assisted living community that caters to both independent living and memory care residents. This vibrant community is designed to promote comfort, independence, and well-being through a variety of thoughtfully curated amenities and services.

Residents enjoy fully furnished living spaces equipped with kitchenettes, ensuring they have both privacy and convenience. The beautiful outdoor spaces and gardens provide a serene setting for relaxation or socialization with friends and neighbors. Dining options are abundant, featuring restaurant-style meals that accommodate special dietary requirements, highlighting the commitment to personalized care.

At Keystone Place, residents benefit from a range of comprehensive care services tailored to their individual needs. With 24-hour supervision and assistance available for daily activities such as bathing, dressing, and transfers, residents can take advantage of the support while maintaining their independence. The community also prioritizes health management through medication management, coordination with healthcare providers, and specialized programming for those living with dementia or mild cognitive impairment.

Engagement is vital at Keystone Place; the community fosters an active lifestyle through scheduled daily activities and resident-run programs that encourage social interaction and mental wellness. Furthermore, transportation arrangements for medical appointments ensure residents can easily access necessary healthcare services.

Located conveniently near local amenities—such as parks, pharmacies, restaurants, places of worship, theaters, and hospitals—Keystone Place provides not just a home but also a thriving community where residents can live their best lives surrounded by supportive staff and fellow residents. Whether you or your loved one seeks an independent lifestyle or specialized memory care support, Keystone Place at Richland Creek is dedicated to enhancing quality of life in a nurturing environment.

Virtual Tour

Nearby Places of Interest

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (1.7 miles)
  • Starbucks (3.8 miles)

Restaurants

  • Drake's (0.4 miles)
  • Jimmy John's (0.4 miles)
  • White Castle (0.4 miles)
  • La Casa Mexicana (0.5 miles)
  • St Louis Bread Co. (0.5 miles)
  • 54th Street Grill & Bar (0.5 miles)
  • Cracker Barrel (0.6 miles)

Pharmacies

  • Dierbergs (0.6 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.5 miles)
  • Sams Pharmacy (2 miles)
  • Schnucks (2.4 miles)
  • Walgreens (3 miles)

Physicians

  • Gregory C Climaco, MD, FAAFP (1.1 miles)
  • SSM Health Medical Group (1.2 miles)
  • Association of Childcare Physicians (1.5 miles)
  • Country Doctor (1.6 miles)
  • Medical Office Building (1.6 miles)
  • The Breast Health Center (1.6 miles)
  • Performance Medical Clinic (2.6 miles)

Parks

  • Three Springs Park (1.2 miles)
  • Dog Park, Rock Springs Park (3 miles)
  • Longacre Park (3.2 miles)
  • East End City Park (4.6 miles)

Theaters

  • O'Fallon Cinema O'Fallon, Il (1.4 miles)

Hospitals

  • Memorial Hospital East (1.5 miles)
  • Physical Therapy Center of Belleville (3.6 miles)
  • Scott Medical Center (4.2 miles)
  • Memorial Hospital (4.8 miles)

Places of Worship

  • Saint Clare Catholic Church (1.8 miles)
  • Shiloh Methodist Church (2.3 miles)
  • First Baptist Church of O'fallon (2.5 miles)
  • St Nicholas Roman Catholic Church (2.9 miles)

Frequently Asked Questions

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