Keystone Place At Richland Creek in O' Fallon, IL
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1050 Fountain Lakes Drive, O' Fallon, IL 62269
For more information about senior living options: (844) 490-3973
Keystone has gone above and beyond in caring for residents, with accommodating staff and quick responses to concerns; the atmosphere is pleasant and the facilities are clean. Keystone Place has been a godsend, offering capable hands and numerous benefits of the assisted living experience. The facility is wonderful, with kind, loving staff and residents, offering outstanding care, plenty of activities, and a beautiful environment. The staff at Keystone are first-rate, helpful, and dedicated, contributing to a welcoming and well-run community. It is a wonderful place to live, with many activities, outings, and friendly people. Residents are treated with care and respect, and benefit from integrated therapies and social engagement.
The medical staff is pretty heartless. They couldn't even be nice to my mom; they made her feel like a burden. They won't give your loved ones pain medication at night and will let them cry without it. They have not been sensitive or friendly; the staff is not supportive. My momma was a sweet lady and they just let her suffer. Neglect; there are not enough employees per resident. The head nurse Carly is a horrible person who is rude and should be fired. They ignore my mother when she rings her bracelet. The kitchen management is horrible and they will kick any of their best employees to the curb. The nurse director is terrible.Keystone Place at Richland Creek is best suited for families seeking a polished, activity-rich assisted living environment with a clear emphasis on memory care and social engagement. The community shines for residents who respond well to structured programming, diverse outings, and a modern, well-kept campus. For families prioritizing cognitive stimulation, flavorful dining, and a visually appealing setting, Keystone can deliver measurable quality of life gains and moments of genuine connection. It is particularly appealing when the goal is to keep a loved one engaged in daily activities, with a team that appears capable of coordinating care across recreational, therapeutic, and basic daily needs.
That said, potential residents who require highly consistent, round-the-clock nursing oversight or who have serious concerns about feeling heard when asking for help should consider alternatives. Several reviews raise red flags about understaffing and perceived disrespect from some medical and caregiving staff, including notes of abrupt or unsympathetic interactions and limited responsiveness at night. Families with loved ones who need rapid pain management or whom they fear could be left alone during painful episodes may want to compare other communities with a more predictable nurse presence and a stricter escalation protocol. In short, this community can work beautifully for many, but it is not universally indisputable for every care level or temperament.
The strongest positives center on an inviting atmosphere and robust programming that actually translates into improved engagement and mood for many residents. Reviewers repeatedly cite pleasant, clean facilities, attentive administration, and a broad slate of activities, outings, and social opportunities. Culinary quality and on-site amenities - library, theatre, exercise room, luxury van - support a higher quality lifestyle, while integrated therapies and memory-focused activities offer real potential for cognitive maintenance and even improvement. When the staff and administration align with these strengths, Keystone demonstrates a capacity to deliver meaningful daily fulfillment and a sense of normalcy for seniors who crave companionship and purpose.
However, the most serious concerns recur around staffing consistency and frontline empathy. Accounts of neglect and disrespect, particularly cited by families of memory-care residents, cannot be dismissed. The perception that some caregivers or a head nurse are not attentive or willful in ignoring alerts undermines trust and can undermine what otherwise is a compelling program. The contrast between glowing testimonials and pointed critiques makes it clear that outcomes here depend heavily on day-to-day supervisor quality, shift coverage, and a culture that truly supports caregivers. For families, this means that performance can swing based on staffing realities and leadership dynamics, and those swings matter a great deal in choosing a long-term home.
Practical due diligence on tours should focus on staffing patterns, the specific care plan for memory-care residents, and the responsiveness of front-line staff. Prospective families should request to meet both the administrator and the head nurse, observe a meal service, inspect memory-care programming, and talk with current residents about daily routines and how often calls for assistance are answered. Ask pointed questions about nighttime pain management policies, how pain meds are scheduled and delivered, and how staff are coached to handle distress without unnecessary restraint or withdrawal. If a community can demonstrate stable staffing and a consistently compassionate bedside routine, the favorable features become far more defensible.
Bottom line: Keystone Place at Richland Creek delivers a compelling package for families who prize a bright atmosphere, rich activity programming, and meaningful memory-care offerings, all backed by generally favorable administrative engagement. The caveat is that staffing gaps and reports of disrespectful treatment cannot be ignored; they are decisive factors for anyone with heightened care needs or a low tolerance for inconsistency. For families comfortable with proactive advocacy, transparent staffing data, and a rigorous on-site evaluation, Keystone can be an excellent match. For those who cannot tolerate the risk of uneven caregiving, exploring alternatives with firmer daytime-to-nighttime nurse coverage and more uniformly praised frontline care is strongly advised.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Keystone Place at Richland Creek in O'Fallon, IL, offers a warm and welcoming assisted living community that caters to both independent living and memory care residents. This vibrant community is designed to promote comfort, independence, and well-being through a variety of thoughtfully curated amenities and services.
Residents enjoy fully furnished living spaces equipped with kitchenettes, ensuring they have both privacy and convenience. The beautiful outdoor spaces and gardens provide a serene setting for relaxation or socialization with friends and neighbors. Dining options are abundant, featuring restaurant-style meals that accommodate special dietary requirements, highlighting the commitment to personalized care.
At Keystone Place, residents benefit from a range of comprehensive care services tailored to their individual needs. With 24-hour supervision and assistance available for daily activities such as bathing, dressing, and transfers, residents can take advantage of the support while maintaining their independence. The community also prioritizes health management through medication management, coordination with healthcare providers, and specialized programming for those living with dementia or mild cognitive impairment.
Engagement is vital at Keystone Place; the community fosters an active lifestyle through scheduled daily activities and resident-run programs that encourage social interaction and mental wellness. Furthermore, transportation arrangements for medical appointments ensure residents can easily access necessary healthcare services.
Located conveniently near local amenities, such as parks, pharmacies, restaurants, places of worship, theaters, and hospitals, Keystone Place provides not just a home but also a thriving community where residents can live their best lives surrounded by supportive staff and fellow residents. Whether you or your loved one seeks an independent lifestyle or specialized memory care support, Keystone Place at Richland Creek is dedicated to enhancing quality of life in a nurturing environment.
Keystone Place At Richland Creek is located at 1050 Fountain Lakes Drive, O' Fallon, IL 62269 in St. Clair County, Illinois
Keystone Place At Richland Creek offers a comprehensive range of features designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing promotes personal hygiene and dignity, while medication management ensures that residents receive their prescribed treatments consistently and safely. Meal preparation and service cater to nutritional needs, addressing potential dietary concerns that are crucial for overall health. Transportation arrangement for medical appointments facilitates access to necessary healthcare services, complemented by coordination with healthcare providers to maintain continuity of care. Activities of daily living assistance helps residents engage in routine tasks, fostering a sense of independence. The 24-hour supervision provides a secure environment where safety is paramount. The dementia waiver allows tailored support based on individual needs, while the mental wellness program addresses cognitive health holistically. For those with mild cognitive impairment, specialized memory care programming incorporates targeted activities designed to stimulate cognitive function and promote social interaction, thereby enhancing the overall well-being of residents throughout their journey with memory loss.
Keystone Place At Richland Creek on seniors.fyi includes 11 photos including images showing interior, decor, living room, kitchen, theater, artwork, windows, fireplace, and more.
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