Village at Mercy Creek in Normal, IL

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Village at Mercy Creek Village at Mercy Creek Village at Mercy Creek

Village at Mercy Creek in Normal, IL

1501 Mercy Creek Drive, Normal, IL 61761

For more information about senior living options: (844) 490-3973

4.7 from 35 reviews
5 stars
31
4 stars
2
3 stars
0
2 stars
0
1 stars
2

Assisted Living Independent Living

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    Overall Review of Village at Mercy Creek

    Pros

    • pro The staff are compassionate and create a positive and comfortable environment for everyone.
    • pro The facility loves to serve everyone with joy.
    • pro The community is very beautiful.
    • pro They provide a wonderful community environment for seniors seeking independent living or assisted living.
    • pro The apartments are beautiful and the dining program is top-notch.
    • pro The Village at Mercy Creek is beautiful, and its staff are wonderful.
    • pro It has a beauty parlor and a beautiful courtyard.
    • pro The staff are very educated in geriatrics; that is their field.
    • pro Mercy Creek is well built and well designed, with a beautiful central courtyard.
    • pro The staff are very kind and patient.

    Cons

    • pro One of the employees at Mercy Creek is among the rudest people the reviewer has ever met.
    • pro Lelia Madison treated the reviewer and their grandmother terribly.
    • pro It clearly shows that the establishment has very low standards for its employees.
    • pro The tour guide who showed them around could not answer the questions.
    • pro There were rocky times at the beginning of the care.

    Review

    Village at Mercy Creek in Normal, IL is best suited for families seeking an intimate, home-like senior living experience where compassionate, patient staff and high-quality dining create a sanctuary-like atmosphere. The community shines for residents who value a smaller, approachable campus with a warm, family vibe, where residents casually mingle, engage in meaningful activities, and feel clear, ongoing attention from caregivers. The Franciscan affiliation and the emphasis on geriatrics knowledge also attract families who prefer a faith-aligned environment paired with professional, specialized care in a comfortable setting. It is a place where independence is respected, and daily life centers on connection, good meals, and pleasant surroundings.

    Those who may want to consider alternatives include families looking for more expansive campuses with broader on-site programming or higher levels of medical oversight, particularly if a loved one may eventually require more intensive nursing or memory care. Smokers or families with a loved one who continues to smoke will find the grounds' policy a deal-breaker, as there is no on-site space for smoking. Some tours can feel uneven or undersold, suggesting that the sales process may not always deliver consistently confident guidance. In short, this is not a facility built for those seeking a large, highly clinical environment or extensive memory-care amenities; it shines as a small-scale, relational option.

    The strongest pro line-up here centers on people. Reviews repeatedly highlight compassionate staff who create a positive, comfortable environment and attend to resident safety with visible nursing support and attentive CNAs. The dining program is frequently praised as top-notch, with residents and family members noting delicious, varied menus and meals that feel restaurant-quality. The apartments and common areas are described as beautiful and well kept, with amenities such as a beauty parlor, a pleasant courtyard, and scenic outdoor spaces that invite strolls and relaxed days. The smaller atmosphere fosters meaningful interactions - card games, clubs, workshops, and a steady stream of activities - while maintaining a sense of privacy and independence. Families consistently report feeling confident that their loved ones are cared for, safe, and treated like family.

    However, there are notable cons to balance in the decision. There is at least one report of an employee who delivered an exceptionally rude interaction, underscoring that even strong teams can have off days. The smoking policy poses a real barrier for residents who smoke, limiting outdoor private moments and potentially complicating a move for smokers. A tour experience flagged inconsistent knowledge from a tour guide, suggesting that prospective residents should prepare a robust list of questions and confirm answers in writing. Finally, the campus's smaller footprint, while a strength for many, may feel restrictive to families seeking a wider array of programs, larger social events, or more varied living options on-site.

    The key pros, robustly developed, offset these drawbacks for most families. The combination of caring, professional staff and a safety-forward environment is foundational; families consistently note decreased worry about a loved one's daily safety and ongoing companionship. The culinary experience stands out as a durable differentiator - meals are described as delicious and thoughtfully planned, with menus that reflect care and variety. The setting itself - well-designed, clean, with a central courtyard and naturalistic spaces - supports a calm, pleasant daily rhythm. For seniors who want independence with accessible support, and for families who want visible, proactive communication from a steady team, Mercy Creek delivers a compelling value proposition.

    In the end, the decision comes down to fit. Mercy Creek is a strong choice for seniors who prize a warm, understated environment where staff turn daily living into a cooperative, neighborly experience, and where dining and social life are genuinely enjoyable. Those who need broad-scale programming, extensive on-site medical services, or memory-care-focused services should look elsewhere or prepare for transitions as needs evolve. For families who want a realistic blend of independence, safety, engaging activities, and meaningful human connections within a smaller, well-kept footprint, Mercy Creek stands out as a practical, trustworthy, and genuinely caring option.

    Features

    Housing

    • 60 resident community capacity 60 resident community capacity
    • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
    • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Central Illinois Regional (4 miles away) Central Illinois Regional (4 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Languages Spoken

    • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

    Description

    The Village at Mercy Creek in Normal, IL is a vibrant and welcoming assisted living community that offers 2-bedroom apartments for residents. Our focus is on promoting independent living while providing the necessary care services to meet the individual needs of our residents.

    Our community boasts a wide range of amenities to enhance the quality of life for our residents. They can enjoy the convenience of having a beautician on-site and access to a beauty salon for their grooming needs. Cable or satellite TV is available in each apartment, keeping residents entertained and connected. We also provide community-operated transportation for outings and appointments, as well as a computer center for residents to stay digitally connected.

    Meals are an important part of daily life at The Village at Mercy Creek, and our dining room offers restaurant-style dining with options to accommodate special dietary restrictions. Residents can also take advantage of our fully equipped kitchens in their apartments if they prefer to prepare their own meals. For those who prefer not to cook, we offer move-in coordination services and respite or short-term stays.

    Our community features various spaces for relaxation and recreation, including a fitness room, gaming room, outdoor garden, small library, and wellness center. Laundry facilities are available on-site for convenience.

    The well-being of our residents is paramount, which is why we provide 24-hour call systems and supervision. Our staff assists with activities of daily living such as bathing, dressing, and transfers as needed. Medication management ensures proper administration of medications. We also offer a mental wellness program to support emotional health.

    At The Village at Mercy Creek, there are plenty of opportunities for socializing and engaging in activities. Our concierge services are available to assist with planning day trips and resident-run activities keep everyone entertained. Religious services are conducted regularly for spiritual nourishment. Additionally, scheduled daily activities cater to various interests.

    Located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals, our community provides easy access to all the necessities and conveniences residents may need.

    Come experience the warm and friendly atmosphere of The Village at Mercy Creek, where independence is celebrated, care is personalized, and community is cherished.

    Nearby Places of Interest

    Places of Worship

    • Eastview Christian Church (0.9 miles)
    • Epiphany Catholic Church (3.9 miles)
    • Christ Church Pca (4.2 miles)

    Parks

    • Walt Bittner Park (1.7 miles)
    • Stevenson Park (3.5 miles)
    • Savannah Green Park (3.5 miles)

    Physicians

    • Gastroenterology Institute (2.1 miles)
    • Fort Jesse- Rehab Services (2.1 miles)
    • Kolb Edward MD (2.1 miles)
    • OSF Promptcare (2.1 miles)
    • OSF Wound Care Clinic (2.1 miles)
    • Orthopedics of Illinois (2.1 miles)
    • Ft. Jesse Imaging Center (2.1 miles)

    Pharmacies

    • CVS Pharmacy (2.8 miles)
    • Schnucks (4.3 miles)
    • Schnucks (4.5 miles)
    • Walgreens (4.6 miles)
    • CVS Pharmacy (4.6 miles)

    Restaurants

    • DESTIHL Brewery and Beer Hall (2.8 miles)
    • Five Guys Burgers & Fries (2.9 miles)
    • Jimmy John's (2.9 miles)
    • Portillo's Hot Dogs (3 miles)
    • Los Potrillos (3.1 miles)
    • Chick-Fil-A (3.1 miles)
    • Chili's Grill & Bar (3.1 miles)

    Cafes

    • Panera Bread (2.9 miles)
    • Fort Jesse Cafe (3 miles)
    • Starbucks (3.3 miles)
    • Crafted Coffee Brews (3.3 miles)
    • Starbucks (4.5 miles)

    Hospitals

    • McLean County Orthopedics (3.6 miles)
    • Children's Hospital of Illinois (3.6 miles)
    • OSF St Joseph Medical Center Materials Management (4.5 miles)

    Transportation

    • Central Illinois Airport Luggage Claim 2 (3.7 miles)
    • Central Illinois Regional Airport (BMI) (3.7 miles)
    • American Airlines (3.7 miles)
    • Amtrak (4.5 miles)

    Theaters

    • AMC Starplex Normal 14 (4.4 miles)

    Frequently Asked Questions

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