Village at Mercy Creek

Pros

• The Village at Mercy Creek is beautiful and well-kept.
• The staff at Mercy Creek is wonderful and very knowledgeable in geriatrics.
• The dining room and menus at Mercy Creek are fantastic.
• The beauty parlor and courtyard at Mercy Creek are beautiful additions to the facility.
• The Franciscan affiliation of Mercy Creek was a big factor in the decision-making process for some residents.
• The smaller atmosphere at Mercy Creek is appealing to both residents and their families.
• The staff at Mercy Creek is very kind, patient, and educated in geriatrics.
• The facilities at Mercy Creek, such as the movie theater and pool table, offer a variety of activities for residents to enjoy.
• Mercy Creek provides a clean and comfortable living environment for its residents.
• Karen at Mercy Creek has been extremely helpful throughout the moving process for one resident's mother.
• The Meadows at Mercy Creek offers good food and neat living accommodations for residents.
• The activity director at the Meadows plans frequent events such as movies and concerts for residents to enjoy.
• Facilities like a salon, library, and gift store are available at the Meadows for residents' convenience.

Cons

• The first time they visited the Village at Mercy Creek, the staff member couldn't answer their questions during the tour.
• The other facility they looked at was taken out of the running because there was no designated smoking area for residents.
• Their previous nursing home facility began to decline after it was sold, making it feel unsafe for their mother.
• The timing of the move to Mercy Creek coincided with the COVID-19 pandemic and stay-at-home orders, causing additional challenges and concerns.
• While most aspects of living in Meadows at Mercy Creek were satisfactory, their mother would be hard to please anywhere.
• The size of their mother's room in Meadows at Mercy Creek was considered a bit oversized compared to others.
• Despite overall satisfaction, their mother found it difficult to please her taste in food anywhere she lived.

Review

The Village at Mercy Creek is receiving rave reviews from residents and their families who have experienced firsthand the beauty of the facility and the exceptional care provided by the staff. One individual praises the fantastic dining room and menus, highlighting the delicious meals served. The presence of a beauty parlor and a stunning courtyard add to the overall appeal of the community. This reviewer also notes that the smaller atmosphere of Mercy Creek suited their mother perfectly, allowing for a more personalized experience.

The affiliation with the Franciscan organization seems to have played a significant role in attracting some residents. For those who are Catholic, such as one reviewer's mother, this connection adds an extra layer of comfort and familiarity. Moreover, compared to other larger facilities, Mercy Creek's intimate atmosphere was particularly appealing to both residents and their families.

However, it is worth mentioning that during one visit, smoking restrictions prevented another individual's mother from considering Mercy Creek as an option. Smoking accommodations are an important factor for many seniors, so it is crucial for them to be able to find a community that can accommodate this need.

On another occasion, a prospective resident and their family were disappointed by a tour guide who could not adequately answer their questions. While this lapse in knowledge was unsettling, overall impressions of Mercy Creek remained positive due to its extensive amenities such as a movie theater and pool table.

When it comes to design and layout, Mercy Creek stands out with its well-built facility featuring a beautiful courtyard at its center. Residents can enjoy sitting by a tranquil stream on sunny days or take peaceful walks amidst blue spruce trees with minimal traffic around. Furthermore, glowing reviews emphasize the delicious meals provided at Mercy Creek—a vital aspect for resident satisfaction.

In one heartfelt testimonial, it is revealed that circumstances forced an urgent move for a family's mother during the COVID-19 pandemic. Despite these challenging times, Karen from Mercy Creek reached out promptly and guided them through the process while adhering to safety protocols. The family expresses immense gratitude for the helpfulness and support they received from the entire staff during this transition.

Lastly, at the Meadows at Mercy Creek, another resident enjoys a comfortable and neat living environment with excellent food. Their spacious room is highly appreciated, and the entire facility was relatively new when they moved in. The presence of an activity director ensures a vibrant calendar of events, including movies and concerts in the activities room. Transportation services are also available for outings to restaurants, ball games, and other destinations. Additionally, amenities like a salon, library, and gift store contribute to the overall satisfaction of residents.

Overall, these reviews underscore the positive experiences individuals have had at Mercy Creek. From its appealing atmosphere to its well-maintained facilities and dedicated staff, Mercy Creek consistently earns praise and provides exceptional care for seniors seeking a supportive community environment.

Places of Worship

• Eastview Christian Church (0.9 miles)
• Epiphany Catholic Church (3.9 miles)
• Christ Church Pca (4.2 miles)

Parks

• Walt Bittner Park (1.7 miles)
• Stevenson Park (3.5 miles)
• Savannah Green Park (3.5 miles)

Physicians

• Gastroenterology Institute (2.1 miles)
• Fort Jesse- Rehab Services (2.1 miles)
• Kolb Edward MD (2.1 miles)
• OSF Promptcare (2.1 miles)
• OSF Wound Care Clinic (2.1 miles)
• Orthopedics of Illinois (2.1 miles)
• Ft. Jesse Imaging Center (2.1 miles)

Pharmacies

• CVS Pharmacy (2.8 miles)
• Schnucks (4.3 miles)
• Schnucks (4.5 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (4.6 miles)

Restaurants

• DESTIHL Brewery and Beer Hall (2.8 miles)
• Five Guys Burgers & Fries (2.9 miles)
• Jimmy John's (2.9 miles)
• Portillo's Hot Dogs (3 miles)
• Los Potrillos (3.1 miles)
• Chick-Fil-A (3.1 miles)
• Chili's Grill & Bar (3.1 miles)

Cafes

• Panera Bread (2.9 miles)
• Fort Jesse Cafe (3 miles)
• Starbucks (3.3 miles)
• Crafted Coffee Brews (3.3 miles)
• Starbucks (4.5 miles)

Hospitals

• McLean County Orthopedics (3.6 miles)
• Children's Hospital of Illinois (3.6 miles)
• OSF St Joseph Medical Center Materials Management (4.5 miles)

Transportation

• Central Illinois Airport Luggage Claim 2 (3.7 miles)
• Central Illinois Regional Airport (BMI) (3.7 miles)
• American Airlines (3.7 miles)
• Amtrak (4.5 miles)

Theaters

• AMC Starplex Normal 14 (4.4 miles)