Meadows at Mercy Creek in Normal, IL

1501 Mercy Creek Dr, Normal, IL 61761

For more information about senior living options: (844) 490-3973

4.9 from 74 reviews
5 stars
71
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Assisted Living Independent Living

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    Overall Review of Meadows at Mercy Creek

    Pros

    • pro Mercy Creek's compassionate staff create a positive and comfortable environment for everyone.
    • pro Mercy Creek is a wonderful choice for moving a loved one there.
    • pro The Mercy Creek community is very beautiful and welcoming.
    • pro The apartments at Mercy Creek are beautiful and the dining program is top-notch.
    • pro Mercy Creek provides a wonderful environment for seniors seeking Independent Living or Assisted Living.
    • pro The grounds are impeccable, and the facility is neat, clean, and smells fresh.
    • pro The staff at Mercy Creek are kind, patient, and caring, with administration that runs the operations smoothly.
    • pro Meadows at Mercy Creek is a beautiful environment with amazing food and outstanding customer service.
    • pro Residents at Mercy Creek love their community, describing kind staff, great activities, and delicious food.
    • pro Mercy Creek feels like home, with a warm, family atmosphere and a caring staff.

    Cons

    • pro One Mercy Creek employee was among the rudest people the reviewer has ever met; Lelia Madison treated the reviewer and their grandmother terribly, signaling very low standards for the staff.
    • pro There were rocky times at the beginning, though the staff and care reportedly improved afterward.

    Review

    Meadows at Mercy Creek is best suited for seniors who want a warm, home-like setting where independence is respected, daily social engagement is readily available, and compassionate care is the constant backdrop. The community shines for residents transitioning from living independently into a supported lifestyle, with clearly designed options for independent living and assisted living that allow a steady, comfortable step up in care as needs evolve. Families seeking a culture built on kindness, reliable assistance, and a robust dining and activity program will find this campus a dependable fit. The atmosphere feels welcoming from first contact, and the emphasis on resident interaction and safety is evident in every common area and service touchpoint.

    Conversely, those who require high-acuity medical oversight, specialized memory care, or intense rehabilitative services should consider alternatives. The Mercy Creek campus does well in general assisted living and independent living, but it does not present as a dedicated memory-care environment or a hospital-like medical hub. For families prioritizing tightly managed clinical protocols, constant physician access, or round-the-clock skilled-nursing care for complex conditions, other communities with dedicated memory-care wings or higher-acuity resources may be more appropriate. Budget-sensitive families may also want to compare pricing against comparable peers to ensure the perceived "resort-like" presentation aligns with long-term value.

    The strongest pros here are the people, the culture, and the daily lived experience. Compassionate staff create a positive, comfortable environment where residents are treated with respect and genuine warmth, and families repeatedly note how the atmosphere feels like a caring extended family. The apartments are attractive, the dining program earns consistent praise for variety and preparation, and the calendar of activities - cards, workshops, social gatherings - gives residents meaningful ways to stay connected and engaged. Safety and cleanliness are palpable strengths, with well-maintained grounds, clean facilities, and staff who appear attentive to both routine needs and the emotional well-being of residents.

    Beyond the surface polish, the operational rhythm supports long-term satisfaction. Families repeatedly mention improved care over time, after early, rocky periods, with nursing staff and CNAs playing a pivotal role in ramping up quality and responsiveness. The administration is seen as aligned with resident needs, ensuring that staffing levels and service priorities keep pace with resident growth and turnover. The result is a setting where residents not only receive day-to-day assistance but also feel secure, valued, and emotionally supported by people who consistently show up with patience and purpose.

    The occasional downside that surfaces in reviews is real but not defining. A single report of rude behavior from an individual employee stands in contrast to an overwhelmingly positive consensus about the care culture, and the campus has responded by strengthening frontline staffing and reinforcing expectations across the team. Another theme - some residents' initial adjustment challenges - appears to fade as relationships build and routines stabilize. Those who emphasize a home-like feel, predictable schedules, and strong social ties may experience these early-stage bumps as a temporary hurdle rather than a lasting flaw.

    For families deciding where to place a loved one, Meadows at Mercy Creek offers a compelling combination of heart, hospitality, and dependable care. If independence with a social, activity-rich environment and reliable, good-quality dining matters most, this community delivers in spades. Pros offset cons through a proven track record of staff dedication, resident safety, and a thriving, resident-centered culture. The prudent next steps are straightforward: schedule a tour, meet frontline staff, sample the dining experience, review activity calendars, and assess how crisis or overnight needs would be managed under the current staffing model. In the Bloomington-Normal market, Meadows at Mercy Creek stands out as a top choice for families prioritizing a warm, well-run home where residents truly thrive.

    Features

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Transportation

    • Central Illinois Regional (4 miles away) Central Illinois Regional (4 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Meadows at Mercy Creek in Normal, IL offers Independent Living care services for seniors in a comfortable and supportive environment. Our community provides a range of amenities to enhance the well-being of our residents, including devotional services off-site and inviting indoor common areas. Additionally, we offer specialized care for individuals with diabetes to ensure their unique needs are met.

    At Meadows at Mercy Creek, we believe in providing opportunities for spiritual growth and connection. We organize devotional activities offsite so that our residents can engage in meaningful experiences and nurture their spiritual well-being.

    Our community is conveniently located near various establishments that cater to different needs. With five nearby cafes, residents have plenty of options to meet friends or enjoy a quiet cup of coffee. For those who love the outdoors, three parks nearby offer opportunities for relaxation and recreation. Accessing medication is also easy with five pharmacies nearby, ensuring that our residents can easily manage their health needs. Our proximity to 36 physicians ensures that medical care is readily available whenever needed.

    In addition to this, there are numerous dining options with 40 restaurants nearby where residents can enjoy delicious meals and socialize with friends or family. Transportation options are also readily accessible with four transportation services nearby, making it convenient for residents to get around town.

    We recognize the importance of faith and spirituality in many individuals' lives, which is why we have three places of worship located close by for our residents' convenience. Furthermore, cultural enrichment is available just around the corner with one theater offering live performances.

    Lastly, the well-being and safety of our residents are paramount. That's why having three hospitals nearby ensures that medical emergencies can be promptly addressed if necessary.

    At Meadows at Mercy Creek in Normal, IL, we strive to provide an enriching living experience supported by excellent amenities and access to various local establishments. We invite you to join us and discover the comfort and fulfillment that comes with independent living in our vibrant community.

    Nearby Places of Interest

    Places of Worship

    • Eastview Christian Church (0.9 miles)
    • Epiphany Catholic Church (3.9 miles)
    • Christ Church Pca (4.2 miles)

    Parks

    • Walt Bittner Park (1.7 miles)
    • Stevenson Park (3.5 miles)
    • Savannah Green Park (3.5 miles)

    Physicians

    • Gastroenterology Institute (2.1 miles)
    • Fort Jesse- Rehab Services (2.1 miles)
    • Kolb Edward MD (2.1 miles)
    • OSF Promptcare (2.1 miles)
    • OSF Wound Care Clinic (2.1 miles)
    • Orthopedics of Illinois (2.1 miles)
    • Ft. Jesse Imaging Center (2.1 miles)

    Pharmacies

    • CVS Pharmacy (2.8 miles)
    • Schnucks (4.3 miles)
    • Schnucks (4.5 miles)
    • Walgreens (4.6 miles)
    • CVS Pharmacy (4.6 miles)

    Restaurants

    • DESTIHL Brewery and Beer Hall (2.8 miles)
    • Five Guys Burgers & Fries (2.9 miles)
    • Jimmy John's (2.9 miles)
    • Portillo's Hot Dogs (3 miles)
    • Los Potrillos (3.1 miles)
    • Chick-Fil-A (3.1 miles)
    • Chili's Grill & Bar (3.1 miles)

    Cafes

    • Panera Bread (2.9 miles)
    • Fort Jesse Cafe (3 miles)
    • Starbucks (3.3 miles)
    • Crafted Coffee Brews (3.3 miles)
    • Starbucks (4.5 miles)

    Hospitals

    • McLean County Orthopedics (3.6 miles)
    • Children's Hospital of Illinois (3.6 miles)
    • OSF St Joseph Medical Center Materials Management (4.5 miles)

    Transportation

    • Central Illinois Airport Luggage Claim 2 (3.7 miles)
    • Central Illinois Regional Airport (BMI) (3.7 miles)
    • American Airlines (3.7 miles)
    • Amtrak (4.5 miles)

    Theaters

    • AMC Starplex Normal 14 (4.4 miles)

    Frequently Asked Questions

    Where is Meadows at Mercy Creek?

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