Meadows at Mercy Creek

Pros

• The residents at Mercy Creek love the caring and helpful staff.
• The food at Mercy Creek is excellent and the dining experience is enjoyable.
• The atmosphere at Mercy Creek is warm and welcoming, making residents feel at home.
• The staff at Mercy Creek are kind, patient, and provide great care for their residents.
• The community at Mercy Creek is beautiful and well-maintained.
• The residents at Mercy Creek are happy and enjoy participating in activities together.

Cons

• were some rocky times at the beginning of their mother's stay.
• staff and care needed improvement initially.
• times at the beginning affected the quality of care.
• were some negative experiences with staff and care at first.
• residents had complaints about the independence and interactions provided.
• all residents are happy with the culinary experience and customer service.

Review

Mercy Creek, an assisted living community located in Bloomington-Normal, has received glowing reviews from residents and their families. Many describe the care provided as excellent, with improvements seen in both staff and overall care over time. The food is consistently praised as being very good, while the nursing staff and CNAs are described as helpful and caring.

One family shares that their mother spent the last three years of her life at Mercy Creek and they couldn't be more pleased with the care she received. Although there were some rocky times initially, the community worked hard to improve both staff and care. The family commends the food quality and appreciates the helpfulness of the nursing staff and CNAs. They highly recommend Mercy Creek to anyone seeking these services for their loved ones.

Another resident's family member mentions that their mom has been living at Mercy Creek for several years now and loves her apartment, independence, and the positive attitude of the staff. The focus on resident safety is evident through an increase in nursing staff, supported by quality assistance from CNAs. The family also notes that other departments like maintenance, transportation, housekeeping, and food services take great pride in their work.

A pleased son shares that his dad has been blessed to call Mercy Creek home since 2017 after his mom passed away. He highlights the kind, patient, caring nature of the whole staff and praises the well-run operations tailored to residents' needs.

The positive reviews continue with mentions of a wonderful working environment for staff members and a heartwarming atmosphere for residents. Visitors immediately feel at home upon entering Mercy Creek due to its welcoming atmosphere. Another resident's granddaughter expresses admiration for how her independent grandma still enjoys all the freedom she desires while benefiting from social interactions with fellow residents.

Other reviewers mention outstanding service, excellent food quality, a beautiful environment, delightful customer service experiences, vibrant community life with amazing culinary offerings, and top-notch senior living services provided by Mercy Creek.

In conclusion, reviews highlight the exceptional care and positive experiences residents and their families have had at Mercy Creek. The community's commitment to resident safety, quality food, attentive staff, and a warm atmosphere make it an excellent choice for those seeking assisted living services in Bloomington-Normal.

Places of Worship

• Eastview Christian Church (0.9 miles)
• Epiphany Catholic Church (3.9 miles)
• Christ Church Pca (4.2 miles)

Parks

• Walt Bittner Park (1.7 miles)
• Stevenson Park (3.5 miles)
• Savannah Green Park (3.5 miles)

Physicians

• Gastroenterology Institute (2.1 miles)
• Fort Jesse- Rehab Services (2.1 miles)
• Kolb Edward MD (2.1 miles)
• OSF Promptcare (2.1 miles)
• OSF Wound Care Clinic (2.1 miles)
• Orthopedics of Illinois (2.1 miles)
• Ft. Jesse Imaging Center (2.1 miles)

Pharmacies

• CVS Pharmacy (2.8 miles)
• Schnucks (4.3 miles)
• Schnucks (4.5 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (4.6 miles)

Restaurants

• DESTIHL Brewery and Beer Hall (2.8 miles)
• Five Guys Burgers & Fries (2.9 miles)
• Jimmy John's (2.9 miles)
• Portillo's Hot Dogs (3 miles)
• Los Potrillos (3.1 miles)
• Chick-Fil-A (3.1 miles)
• Chili's Grill & Bar (3.1 miles)

Cafes

• Panera Bread (2.9 miles)
• Fort Jesse Cafe (3 miles)
• Starbucks (3.3 miles)
• Crafted Coffee Brews (3.3 miles)
• Starbucks (4.5 miles)

Hospitals

• McLean County Orthopedics (3.6 miles)
• Children's Hospital of Illinois (3.6 miles)
• OSF St Joseph Medical Center Materials Management (4.5 miles)

Transportation

• Central Illinois Airport Luggage Claim 2 (3.7 miles)
• Central Illinois Regional Airport (BMI) (3.7 miles)
• American Airlines (3.7 miles)
• Amtrak (4.5 miles)

Theaters

• AMC Starplex Normal 14 (4.4 miles)