Creekwood Apartments

Pros

• Residents absolutely love living there.
• The staff is amazing and residents have made good friends.
• The environment is friendly and clean.
• The neighborhood offers plenty of fresh air, sunlight, and a bright atmosphere.
• The property allows keeping an aquarium in rooms.
• The individual apartments are of adequate size and can be made homey.

Cons

• The bleach-blonde, spiky-haired office staff member is described as exactly the kind of landlord to avoid at all costs.
• There is too much drama at the property.
• A terrible bedbug problem is alleged, with accusations that management is trying to cover it up.
• The building locks first-floor bathrooms in the evenings, creating inconvenience for senior residents.
• The owner/management are not responsive to residents.
• The grounds and facilities show neglect (dying trees, deteriorating carpeting, limited elevator service) under the current ownership.
• The head of the association is described as rude, controlling, and disrespectful to residents, dictating what activities can occur.
• The property management company is labeled dysfunctional and extremely rude, sometimes threatening toward residents.

Review

Creekwood seems to be a place that divides opinion in nearly equal measure, a property where the same walls can feel like a welcoming home to some and a source of ongoing frustration to others. For every note of warmth and community, there is a counterpoint about management style, corporate priorities, and practical failures that sour the experience. The reviews sketch a complicated portrait: the people who live here often praise the residents and the day-to-day life, while a recurring thread points to a governance system that feels distant, unresponsive, or even hostile to the very senior community it serves.

On the bright side, many residents describe Creekwood as a place they genuinely love. One reviewer laments a particular staff member's behavior as a clear red flag but immediately follows with an enthusiastic affirmation of overall satisfaction, noting that the staff can be amazing and friendships flourish. Another person explicitly says they absolutely love living there, highlighting the staff as a major plus and explaining that they've made good friends in the process. A different voice emphasizes a friendly, clean environment and even a curious sense of delight - an aquarium in the room and a feeling that, at least for some, home is where the heart is. There are also snippets of practical reassurance: some tenants report honest and quick responses when they need help, underscoring that good, responsive communication can appear in the right circumstances.

The other side of Creekwood's story is hard for potential residents to ignore. Several reviewers describe a very poor level of overall management, accusing the company of neglect and a focus on profits rather than resident well-being. A particularly salient complaint is about bedbugs, paired with an accusation that management is attempting to cover the problem up. The building is a senior facility, but some residents note that even the basics aren't reliably accessible - bathrooms on the first floor are locked in the evenings, and those using the community room are left to walk long distances back to their apartments. In these voices, the apartment interiors themselves are described as adequate in size and capable of feeling homey, but the larger frame - ownership, governance, and responsiveness - pulls everything down.

The transfer of Creekwood into the hands of a larger corporation is a recurrent source of tension. A theme repeated by multiple posters is that life before Related Management bought Creekwood felt more personal and vibrant, and that the new owners are driven by corporate bottom lines rather than an attachment to residents' lived experience. They speak of a lack of security or emergency services, grounds that are deteriorating, and maintenance issues that go unaddressed. Trees die, carpeting frays, and the property seems to be aging in place while management concentrates on financial concerns rather than creating a warm, secure environment for seniors. The consensus, in short, is that the human touch has eroded under corporate management.

Within the management hierarchy itself, critiques are pointed and specific. One account stresses how the local office manager is doing her best, but the problem lies with her boss, Gwen, who is described as very rude and as a barrier to making Creekwood feel like home. A different reviewer paints a picture of a "sheriff-like" head of the association who acts as if they must police every interaction and dictate what activities can happen in the community room. These voices emphasize a culture of control rather than collaboration, with staff and residents feeling talked down to or restricted by rules they see as heavy-handed. The impression formed is that, while individual staff members can be kind and responsive, the higher-level leadership creates an environment of tension and fear rather than community cheer.

Another facet of the narrative concerns the treatment of residents - especially senior citizens - by the larger management firm. One reviewer describes the company as disfunctional, with rude behavior that veers into threats at times, suggesting a climate that can be intimidating or unkind. A former assistant manager who had intimate ties to Creekwood before it changed hands offers a sobering perspective on how ownership shifts can alter the lived experience, implying a loss of the personal connection that once made Creekwood feel like a real home. Taken together, these accounts present a stark contrast: moments of genuine neighborliness and care punctuated by episodes of disrespect, fear, and the perception that residents' needs are secondary to corporate priorities.

In sum, Creekwood emerges as a place with undeniable potential and a real sense of community for many residents, but it also stands as a cautionary tale about the impact of corporate ownership and management style on daily life. The reviews oscillate between praise for friendly neighbors, responsive but inconsistent staff, and a broader critique of policies, access issues, and a management culture that can feel distant or punitive. For anyone considering Creekwood, the message is nuanced: there are clearly people who feel at home and safe, and there are others who view the same walls through a lens of frustration and concern about long-term livability. The overall picture is not simple, but it is honest - a mosaic of warmth, community, and resilience set against the backdrop of organizational challenges and the realities of aging in place within a corporate-owned property.

Located in Morton, Illinois, this area offers a range of amenities and services suitable for senior living. Within close proximity, there are theaters such as Morton Cinema for entertainment options, restaurants like Phil's Mediterranean & American Catering for dining choices, and cafes like Four30 Scones for a relaxing cup of coffee. For medical needs, there are reputable physicians offices such as Soderstrom Dermatology Center Sc and Midwest Ear Nose & Throat nearby. In case of emergencies, Osf Prompt Care hospital is conveniently located just 0.3 miles away. Places of worship like Morton Christian Church and Apostolic Christian Fourth Ave are also within reach for spiritual fulfillment. Additionally, parks such as Idlewood Park offer opportunities to enjoy nature and outdoor activities. With pharmacies like Walmart Pharmacy and Walgreens nearby, medication needs can easily be met. Public transportation options are available with U-Haul Neighborhood Dealer located 8.8 miles away for convenient travel arrangements. This area provides a comfortable and diverse environment perfect for seniors looking to settle down in a welcoming community with easy access to essential services and leisure facilities.

Theaters

• Morton Cinema (0.2 miles)

Restaurants

• Game Sports Pub (0.3 miles)
• Phil's Mediterranean & American Catering (1.5 miles)
• Red Rock Bar & Grill (1.6 miles)
• Downtown Diner (1.7 miles)
• Seasons Gastropub (1.7 miles)
• Unum (1.7 miles)
• Brass Bull Tavern (1.7 miles)

Physicians

• Soderstrom Dermatology Center Sc (0.3 miles)
• Midwest Ear Nose & Throat (0.9 miles)
• DaVinci Med Spa (0.9 miles)
• Soderstrom Dermatology (1.1 miles)
• Renal Intervention Center (1.2 miles)
• OSF PromptCare (1.2 miles)
• Soderstrom Skin Institute (1.2 miles)

Hospitals

• Osf Prompt Care (0.3 miles)
• Progressive Health Systems (8.6 miles)

Places of Worship

• Apostolic Christian Fourth Ave (0.9 miles)
• Morton Christian Church (1.2 miles)
• New Castle Bible Church (5.9 miles)
• East Peoria Church of Christ (7.5 miles)

Parks

• Idlewood Park (1.2 miles)
• Dog Run (8.3 miles)
• Bowen Lake Park (8.4 miles)

Cafes

• Four30 Scones (1.3 miles)
• Panera Bread (8.8 miles)

Pharmacies

• Apostolic Christian Restmor (1.8 miles)
• Walmart Pharmacy (3.1 miles)
• Walmart Pharmacy (7.2 miles)
• Walgreens (7.8 miles)
• Kroger Pharmacy (7.8 miles)
• Walgreens (7.9 miles)
• Walgreens (8.4 miles)

Transportation

• U-Haul Neighborhood Dealer (8.8 miles)