Hawthorne Inn of Parkway is an assisted living community in Marion, IL.
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Hawthorne Inn of Parkway in Marion, IL
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3116 Williamson County Pkwy, Marion, IL 62959
To contact a resident: (618) 993-8600
For more information about senior living options: (866) 208-4318
Residents consistently describe the building as very clean.
Several residents call out cleanliness, including comments about a building that feels well kept and pleasant. A few also mention that the dining area looks nice and does not have the typical institutional smell they associate with other facilities.
Many reviews praise the staff for being friendly and helpful.
Across the positive reviews, residents and families describe staff as friendly, helpful, and genuinely caring. Multiple reviews also single out care during rehab, including nurses and therapy staff, and several describe the experience as supportive after a hospital stay. A few reviews temper this with frustrations about response times and staffing levels, but even in those cases some staff interactions are described positively.
Dining is described both positively and negatively by residents.
Some residents say the meals were enjoyable and that the dining room looks appealing. Others report that the food fell short, including one review describing the food as terrible. The community also indicates it supports special dietary restrictions and diabetes-related meal planning, which aligns with residents who mention diet during care.
A recurring complaint involves delayed communication and slow assistance.
Several negative reviews focus on communication problems, including not getting calls returned and difficulty getting timely information about a loved one. A few also describe long waits for help, even for basic requests. One review goes further by alleging that oxygen was delayed when staff were too busy, tying the concern to medical responsiveness.
Some families report serious concerns during rehab stays.
While some reviews describe rehab therapies as helpful, other residents and families report troubling experiences that they felt were unsafe or neglected. Complaints include an extended isolation period in a quarantined wing, lack of hygiene support for days, and serious medical concerns that required emergency hospital evaluation. Another review alleges medication and monitoring issues related to appetite and low blood sugar, contributing to a very negative outcome.
Residents describe receiving multiple types of therapy during rehab.
Positive reviews mention hands-on rehabilitation support, including occupational and physical therapy. One family also describes speech therapy as part of the care experience, alongside nursing and other rehab support. These comments align with the broader care approach focused on assistance and daily support during recovery.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
17 resident community capacity
Assisted Living
Board and Care Home
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Diabetic care
High acuity care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Meals provided Special dietary restrictions Activities on-site Community-sponsored activities Devotional activities offsite Scheduled daily activitiesLocated in Marion, Illinois, this area offers a variety of amenities that cater to senior living needs. With several physicians and medical facilities nearby, including Heartland Oncology and Hematology Care and Shawnee Health Care, residents have easy access to healthcare services. Additionally, there are numerous restaurants such as O'Charley's Restaurant + Bar and cafes like Panera Bread for dining options. Places of worship such as First Baptist Church and pharmacies like Walgreens are also conveniently located nearby. For those looking to enjoy nature, Crab Orchard National Wildlife Refuge and Ray Fosse Park offer opportunities for outdoor recreation. Overall, this area provides a well-rounded and convenient environment for seniors to consider for their retirement living.
Hawthorne Inn of Parkway is located at 3116 Williamson County Pkwy, Marion, IL 62959 in Williamson County, Illinois
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