Amazing Care

Pros

• The communication with caregivers and office staff at Amazing Care has been reliable and responsive.
• The caregivers provided by Amazing Care are dependable and offer valuable help.
• The staff at Amazing Care is knowledgeable, friendly, and responsive to the needs of their clients.
• The consistency of caregivers provided by Amazing Care ensures a positive experience for their clients.
• The availability and helpfulness of the staff at Amazing Care contribute to their overall satisfaction with the agency's services.

Cons

• The agency's business practice was shady and the customer felt deceived by their bait and switch tactics.
• The customer had to involve their mom's attorney in order for the agency to honor the no minimum hour requirement that was initially promised.
• The agency took more than 6 weeks to return the customer's deposit, causing frustration and mistrust.
• The customer no longer trusted the agency and decided to terminate their services.
• The delay in receiving a refund from the agency resulted in a negative experience with them.
• Despite some positive aspects, such as reliability and responsiveness, the customer would not recommend this agency due to their shady practices and delayed refund process.

Review

Amazing Care is an in-home care agency that has received mixed reviews from customers. While some have had positive experiences, others have voiced their dissatisfaction with the company's business practices.

One customer shared their disappointment after signing a contract with Amazing Care. They were initially attracted to the agency because they claimed to have no minimum hour requirements. However, just five days later, they received a call stating that a 20-hour minimum would be enforced at the end of the month. This unexpected change left the customer feeling deceived and unhappy. They expressed their grievances to the agency and even threatened to involve a lawyer. It was only then that Amazing Care agreed to honor the initial agreement.

Another customer decided to terminate their contract with Amazing Care due to these questionable practices. Although they had found a caregiver they were pleased with, they no longer trusted the agency and requested their deposit back. According to Amazing Care's contract, deposits are supposed to be returned within two weeks. However, it took this customer over six weeks to receive their refund, adding further frustration to an already unpleasant experience.

On the other hand, there are customers who have had positive interactions with Amazing Care. One individual praised the agency for its reliability and responsiveness. They mentioned that communication between caregivers and office staff was good, indicating that their loved one received adequate care.

Similarly, another satisfied customer expressed gratitude for the help they received from Amazing Care. They highlighted the dependability of their caregivers and commended the staff for being helpful and available whenever needed.

In terms of consistency and knowledge, one customer shared a positive experience with Amazing Care in relation to in-home hospice care. They appreciated having consistent caregivers who were friendly and knowledgeable about their needs. For them, cleanliness and activities were not applicable factors but overall satisfaction was high.

Overall it is evident from these reviews that while some customers have had positive experiences with Amazing Care in terms of reliability, responsiveness, and caregiver dependability, others have expressed frustration with the agency's questionable business practices, such as changing minimum hour requirements and delays in refunding deposits. While it's important to consider these mixed reviews, potential customers should conduct further research and gather additional information before making a decision about using Amazing Care for their in-home care needs.

Restaurants

• McDonald's (0.8 miles)
• Chipotle Mexican Grill (0.8 miles)
• Culver's (0.9 miles)
• Cooper's Hawk Winery & Restaurant (0.9 miles)
• Portillo's Hot Dogs (1.7 miles)
• Chick-Fil-A (1.7 miles)
• McDonald's (1.8 miles)

Cafes

• Starbucks (1 miles)
• Peet's Coffee and Tea (2.1 miles)
• Starbucks (3.2 miles)
• Starbucks (5 miles)
• Qahwah House (6.4 miles)
• Starbucks (6.6 miles)
• Panera Bread (6.7 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (3.1 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)

Parks

• Seven Gables Park (2.2 miles)
• Surrey Ridge Park (2.5 miles)
• Briar Knoll Park (2.8 miles)
• Cress Creek Park (3.1 miles)
• Burlington Park (3.6 miles)
• Illinois Prairie Path - Mile Marker Zero (4 miles)
• East Street Park (4.6 miles)

Hospitals

• DuPage Medical Center (2.5 miles)
• Marianjoy Rehabilitation Hospital and Clinics (3.6 miles)
• Northwestern Medicine Central DuPage Hospital Sleep Health Center (5.2 miles)
• Central Dupage Hospital (5.3 miles)
• Central Dupage Hospital - Mother & Baby Pavilion (5.3 miles)

Physicians

• Northwestern Medicine Proton Center (2.6 miles)
• Northwestern Medicine Orthopaedics Warrenville (2.8 miles)
• The Dermatology Institute (4.8 miles)
• Dupage Medical Group (4.8 miles)
• Dupage Medical Group (5.2 miles)
• Wheaton Eye Clinic (5.4 miles)
• Dupage Medical Group (5.8 miles)

Theaters

• Cinemark (3.3 miles)
• AMC DINE-IN Yorktown 18 (5.9 miles)

Transportation

• Metra (3.7 miles)
• Metra - Downers Grove Main Street (5.1 miles)
• Metra Train Station (5.3 miles)

Places of Worship

• College Church (4.2 miles)
• St Andrews Episcopal Church (4.9 miles)