Grace Assisted Living at State Street

Pros

• The day-to-day staff are friendly and compassionate towards residents, contributing to a clean and visually appealing environment.
• The facility has nice rooms and offers various activities daily, which residents enjoy.
• One family found the larger apartment with two bathrooms and kitchenettes perfectly suited for their loved one.
• The activity director received praise for being amazing, providing engaging opportunities for residents.
• The administration provided a warm welcome when new residents moved in, creating an initial positive atmosphere.
• Residents appreciated the community's Christian-like ambiance and social activities like bingo.

Cons

• Many residents expressed dissatisfaction with the food quality and limited selections, often describing meals as overcooked or reheated.
• The administration is perceived as untrained and ineffective in addressing family concerns and managing staff interactions.
• There is a notable lack of consistency in care, with complaints about frequent changes in nursing staff and administration.
• Some families felt that their loved ones were unjustly targeted by certain caregivers, leading to unfair treatment and removal from the facility.
• Residents have reported feeling isolated due to locked doors after hours and limited communal dining options.
• Several reviewers mentioned that despite high costs, the facility has been reducing services and amenities while increasing rent charges.
• Communication from management was seen as inadequate, often resulting in misunderstandings about care needs and policies.
• The overall atmosphere deteriorated significantly after changes in leadership, leading to residents feeling less welcomed and cared for.

Review

The experiences shared by families and residents at Grace Assisted Living paint a complex picture of the facility, highlighting both commendable aspects and significant shortcomings. At the heart of these reviews lies a clear consensus regarding the quality of direct care provided by many staff members, particularly nursing staff. Many families expressed appreciation for the compassion and dedication demonstrated by caregivers, often noting that their loved ones received attentive and supportive care. However, this positive aspect is frequently marred by concerns about inadequate staffing levels, with numerous reviewers emphasizing that the community operates well below optimal personnel capacity. This staffing issue has led to operational limitations such as the facility locking its doors early in the evening, creating additional frustrations for residents and their family members.

Another recurrent theme in these reviews is dissatisfaction with management and administrative practices at Grace Assisted Living. Several families reported experiences with untrained or inexperienced administrative staff who struggled to communicate effectively or resolve issues related to care. The lack of consistent leadership was evident through reports of frequent turnover among registered nurses (RNs) and administrators; some facilities had seen multiple changes within just a few years. This inconsistency has contributed to a sense of instability and disorganization within the community, leading many families to feel unheard when raising concerns about their loved ones' treatment.

Despite several nice features of Grace Assisted Living—such as well-maintained rooms, clean facilities, and an overall appealing environment—the food quality was another major point of contention among reviewers. Complaints ranged from insufficient meal options that failed to meet dietary restrictions to poor taste and small portion sizes. In particular, former residents noted that meals often seemed reheated or overcooked beyond palatability. These negative dining experiences have been significant enough that multiple families indicated their loved ones were moving out due in part to unmet nutritional needs.

Moreover, several families highlighted problems with communication regarding services rendered versus those promised upon move-in. Residents were often surprised by sudden increases in monthly fees associated with add-on services that were not actually delivered or even discussed adequately during orientation sessions. Many found themselves grappling with rising costs while simultaneously feeling deprived of expected amenities — a situation exacerbated by administrative silence on unresolved billing issues.

Additionally, personal interactions between staff members and residents appeared strained under current administration. Former employees reported an absence of genuine engagement from management; instead of fostering camaraderie among tenants through interaction or checking in regularly with residents as done previously, newer administrators tended to remain distant and unapproachable according to resident accounts. Families expressed disappointment over witnessing how a once-welcoming atmosphere quickly devolved into one characterized by indifference toward resident wellbeing.

Finally, amid all these critiques emerged stories praising specific individuals within Grace Assisted Living's team—particularly mentioning activity directors recognized for their enthusiastic programming efforts—and representing glimmers of hope amidst frustrations regarding broader systemic challenges faced throughout this facility’s operations. While it is evident that some residents have been positively impacted by dedicated caregivers who genuinely strive for compassionate service delivery despite organizational hurdles affecting overall care quality at Grace Assisted Living turns out quite diverse depending on whom you ask but lean heavily toward caution if one is considering entrusting their loved ones here given its reported inconsistencies across various fronts coupled implications around ongoing shifts towards funding tied closely alongside experience metrics remains key considerations potential new applicants should carefully assess upfront before deciding where best place they might seek assistance down line ultimately prioritizing both safety comfort above all else becomes paramount especially those transitioned recent surgical recovery periods necessitating thorough evaluations conducted diligently ahead future endeavors securely ensuring tranquility back residences enjoyed long after settling earlier arrangements initiated amidst considerable doubt from preceding engagements encountered suggestively sufficient concerning levels trust regained may very well depend constructing holistic framework addressing grievances forthcoming proactively rather than reactively laying groundwork proactive measures instilled end deliveries timely communications promises fulfilled promises rendered remained intact alongside progress tracked meticulously overtime yielding desired results beneficial both parties involved hence ultimately reshaping narratives surrounding place becoming increasingly sought after throughout changing landscapes built initially anticipating growth collaborative spirit underpinning connections formed therein enabling transformation cultures revitalized enlivened furthering aspirations thus enriching lives cherished deeply within confines supportive environments fostered evoking vibrant lifestyles epitomizing dignity respect commonalities shared treasured continuously nurtured refreshed renewed enthusiasm flourishing together!

Physicians

• Primary Health Medical Group (0.3 miles)
• St Luke S Clinicid Cardiology St Luke S Clinics Specialty Centers Eagle (0.5 miles)
• St Luke's Clinic Internal Medicine (0.5 miles)
• St Luke's Clinic Internal Medicine (0.5 miles)
• St Luke's Mountain States Urology Eagle (0.5 miles)
• Cole Diagnostics (1.8 miles)
• Eagle Family Health (1.9 miles)

Hospitals

• St Luke's Imaging Center (0.5 miles)
• St Lukes Family Health (0.5 miles)
• Primary Health Urgent Care (4.2 miles)
• Surgical Care Affiliates (4.7 miles)
• The Caughlin Clinic (5.1 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (3.3 miles)
• Dutch Bros Coffee (4 miles)
• Starbucks (4.5 miles)
• Dutch Bros Coffee (4.5 miles)
• The Human Bean (4.7 miles)
• Push and Pour (5.2 miles)

Pharmacies

• Walgreens (1.6 miles)
• Albertsons Pharmacy (1.6 miles)
• Mirgen Pharmaceutical (2.1 miles)
• Customedica Pharmacy (2.7 miles)
• Fred Meyer Pharmacy (2.8 miles)
• Walgreens (3.1 miles)
• Albertsons Pharmacy (3.1 miles)

Restaurants

• Sonic Drive-In (1.6 miles)
• McDonald's (2.5 miles)
• Sonic Drive-In (3.1 miles)
• Jack In The Box (3.5 miles)
• Firehouse Subs (4.1 miles)
• Jack In The Box (4.1 miles)
• California Mexican Foo (4.2 miles)

Parks

• Reid Merrill Park (2.1 miles)
• Willow Lane Athletic Complex (3.9 miles)
• Esther Simplot Park (5.2 miles)

Places of Worship

• River Christian Church (2.2 miles)
• Eagle Church of the Nazarene (3.2 miles)
• Church of Jesus Christ of Latter Day Saints (3.4 miles)
• Latter Day Saints Seminary (4.8 miles)
• Abundant Life Baptist Church (4.9 miles)
• Church of Jesus Christ of Latter Day Saints (5.2 miles)