Castle Hills

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Castle Hills

Castle Hills

5955 Castle Dr, Boise, ID 83703

For more information about senior living options: (844) 490-3973

3.5 from 20 reviews
5 stars
2
4 stars
11
3 stars
3
2 stars
3
1 stars
1

Assisted Living

Castle Hills Costs & Pricing

Castle Hills presents a compelling value for various room types compared to both Ada County and the broader state of Idaho. For instance, the monthly cost for a semi-private room at Castle Hills is $1,795, significantly lower than the average of $2,996 in Ada County and $3,026 across Idaho. Similarly, their studio apartments are priced at $2,345, which is more competitive than the state and county averages of $3,387 and $3,213 respectively. Even in the one-bedroom category, Castle Hills remains appealing with a rate of $3,495 compared to the higher prices of $3,691 in Ada County and $3,774 statewide. Overall, this pricing structure positions Castle Hills as an attractive option for individuals seeking quality accommodations without breaking the bank.

Floor plansCastle HillsAda CountyIdaho
Semi-Private$1,795$2,996$3,026
Studio$2,345$3,387$3,213
1 Bedroom$3,495$3,691$3,774

Overall Review of Castle Hills

Pros

  • pro The floor staff at Brookdale Castle Hills is consistently described as friendly and goes above and beyond to assist residents.
  • pro Many reviewers noted that the food served at the facility is very good, with pleasant dining experiences highlighted.
  • pro The community has a clean and well-kept atmosphere, making it feel homey and comfortable for residents.
  • pro Residents appreciate the various activities offered, promoting engagement and maintaining an active lifestyle.
  • pro Some individuals reported positive interactions with management, noting their genuine care for residents' well-being during tours or initial visits.
  • pro Overall, several reviewers mentioned that they would recommend Brookdale Castle Hills to friends and family despite some challenges.

Cons

  • pro Management at Brookdale Castle Hills is described as weak, with poor hiring skills and a lack of support for the community's needs.
  • pro Residents experience long wait times when using their call buttons for assistance.
  • pro Medication management is consistently mismanaged, with reports of incorrect dosages and wrong medications being administered.
  • pro There is significant turnover among staff, leading to inconsistencies in care and training.
  • pro Extra charges on bills are not explained, causing frustration for families dealing with unexpected costs.
  • pro The quality of food options is criticized, with suggestions that the kitchen needs evaluation to increase variety.
  • pro Residents report feeling embarrassed and unwelcome from other residents during their stay.
  • pro Some feel there is a lack of cleanliness and maintenance within the facility despite it being described as well-kept by others.
  • pro Staff interactions during tours are perceived as lacking warmth or friendliness.
  • pro An overall sense of dissatisfaction was expressed by families regarding the quality of care provided to their loved ones, leading them to move out after a short period.

Review

Brookdale Castle Hills in Boise has garnered a mixed to negative reputation, particularly concerning its management and healthcare capabilities. Many reviewers have expressed dissatisfaction with the quality of care provided to residents, highlighting serious issues with medication administration. According to several accounts, medications were often given incorrectly, leading to residents receiving wrong dosages or incorrect medications altogether. The staff responsible for administering these medications were primarily "med techs," who underwent only minimal training before being entrusted with such critical responsibilities. In one alarming incident, when a med tech fell ill, untrained staff from other departments took over medication delivery, resulting in chaotic and dangerous situations for residents reliant on those medications.

Another common complaint among family members was the management's apparent lack of concern for resident wellbeing. Many noted a significant turnover rate among staff members, which seemed indicative of broader management issues that affected staff morale and performance. Families repeatedly found themselves needing to intervene on behalf of their loved ones?whether by addressing billing discrepancies or advocating for better care?which frustrated them further as these concerns often went unresolved despite promises from the director and nursing staff. For one family member, the experience became so distressing that they ultimately decided to remove their loved ones after just five months.

Although there are positive aspects mentioned in reviews regarding Brookdale Castle Hills, such as friendly floor staff and commendable food quality, many felt that these positives did not outweigh the systemic problems within the facility. Some residents have described their interactions with floor staff as consistently pleasant; however, this did not mitigate deeper concerns about staffing levels and training practices. Reviewers frequently emphasized that understaffing remained an ongoing issue affecting daily operations and care quality throughout the community.

Notably, some visitors to Brookdale Castle Hills commented positively on the community's clean and homey atmosphere during tours. They appreciated individual attention from management?such as complimentary meals offered during tours?but this was overshadowed by reports from residents who reported an uncomfortable living environment due to unfriendly fellow residents or insufficient privacy measures regarding personal mail. Such elements indicate potential flaws in fostering a welcoming community culture?a crucial aspect for individuals transitioning into assisted living arrangements.

The financial aspect of residing at Brookdale Castle Hills also drew criticism; several reviewers recounted frustrations over unexpected fees and frequent rent increases after contracts had been signed. Despite efforts made by families to clarify charges each month?often requiring repeated conversations with management?the clarity they sought was seldom achieved. This constant struggle added another layer of stress for families already grappling with placing loved ones in what should be a supportive environment.

In conclusion, while Brookdale Castle Hills presents itself as a well-kept establishment staffed by friendly personnel aiming to provide adequate care for its residents, numerous reviews reveal glaring deficiencies that cannot be overlooked. The overarching themes of poor medication management, high turnover rates among caregivers, inadequate training protocols for new hires, inconsistencies in billing practices, and concerns about community dynamics all point toward significant areas needing improvement. For families considering this community for their loved ones' assisted living needs, it may be wise to proceed with caution and thoroughly investigate whether it aligns truly with expectations regarding quality care and support systems in place.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Boise Air Terminal (7 miles away) Boise Air Terminal (7 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Mormon/LDS services Mormon/LDS servicesMormon/LDS services are important for seniors as they provide a sense of community, spiritual support, and connection to their faith during their later years. These services offer opportunities for socialization, worship, and guidance in navigating the challenges of aging.

Description

Castle Hills is an assisted living community located in Boise, ID. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents. With activities on-site, residents can engage in various social and recreational activities without having to leave the premises. Our air-conditioned apartments provide a cool and comfortable living environment during hot summer months. To enhance the overall well-being of our residents, we have a beautician available on-site for grooming and salon services.

With devotional services available both on-site and off-site, individuals can fulfill their spiritual needs according to their preferences. For those who may need assistance with mobility, we offer ground floor units and wheelchair accessible showers.

In addition to our indoor common areas, we also have outdoor spaces where residents can enjoy fresh air and engage in outdoor activities. The kitchenettes in each apartment provide residents with the option to prepare meals independently if desired.

We also offer respite or short term stays for individuals who require temporary care. Our care services include diabetic care, incontinence care, and medication management to meet the unique needs of each resident.

Our community is conveniently located near several amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that our residents have easy access to various services that cater to their daily needs.

At Castle Hills Assisted Living Community, we strive to provide a comfortable and nurturing environment where our residents can enjoy an enriched lifestyle while receiving the necessary care and support they require.

Nearby Places of Interest

This part of Boise, Idaho, offers a convenient and accessible location for senior living with a variety of healthcare options nearby, including physicians' offices, pharmacies, and hospitals within a short distance. The area also provides plenty of dining choices ranging from fast food to casual dining options. Additionally, there are several cafes where seniors can enjoy a cup of coffee or tea. For outdoor enthusiasts, there are several parks in the vicinity for leisurely walks or picnics. Overall, this neighborhood offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable and convenient place to live in Boise.

Physicians

  • Omega (0.5 miles)
  • Strong Janet, NP (0.5 miles)
  • Cole Diagnostics (1 miles)
  • House of Hearing Audiology Clinic (1.2 miles)
  • Functional Medicine Of (1.6 miles)
  • Functional & Integrative Medicine of Idaho (1.6 miles)
  • Foot Professional (2.2 miles)

Pharmacies

  • Albertsons Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • Fred Meyer Pharmacy (1.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Albertsons Pharmacy (3.3 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.4 miles)

Restaurants

  • Sonic Drive-In (0.9 miles)
  • McDonald's (1.5 miles)
  • Jack In The Box (2.3 miles)
  • Wendy's (2.3 miles)
  • Barbarian Brewing (3.3 miles)
  • Sonic Drive-In (3.3 miles)
  • Sandbar Patio Bar & Grill (3.4 miles)

Cafes

  • Starbucks (1.1 miles)
  • Push and Pour (3.1 miles)
  • Alchemist Coffee Roasting Co. (3.2 miles)
  • Starbucks (3.3 miles)
  • Western Collective (3.3 miles)
  • Dutch Bros Coffee (3.7 miles)
  • Starbucks (3.9 miles)

Parks

  • Willow Lane Athletic Complex (1.8 miles)
  • Elm Grove Park (3 miles)
  • Esther Simplot Park (3 miles)
  • Fairview Park (3.7 miles)
  • Camel's Back Park (3.8 miles)
  • Kathryn Albertson Park (4 miles)
  • Dog Island (4.3 miles)

Hospitals

  • St Luke's Imaging Center (2.9 miles)
  • St Lukes Family Health (2.9 miles)
  • The Caughlin Clinic (3.6 miles)
  • Surgical Care Affiliates (4 miles)
  • Intermountain Hospital Otptnt (4 miles)
  • Southwest Idaho Advanced Care Hospital (4.3 miles)

Places of Worship

  • River Christian Church (4.3 miles)

Frequently Asked Questions

How much does it cost to live at Castle Hills in Boise, ID?
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Nearby Communities

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