Assisting Angels Home Care, Inc. in Boise, ID

Pros

• Amanda is amazing.
• They are great at working with loved ones who have Alzheimer's.
• Destiny is a caregiver who motivates and brings joy to her clients.
• Emily Roan was an amazing caregiver showing compassion and energy.
• Amy Brewer ensures that the care and companionship needed to stay at home are provided.
• They always make families feel like part of the family.
• Samantha was the perfect match for their caregiving needs.
• The service is wonderful and provides full-time caregivers with a much-needed break.
• The staff is safety oriented and knowledgeable.
• They are a warm, friendly, and capable team.
• Mary is a warm, caring, and very competent caregiver.
• Visiting Angels are angels here on earth.

Cons

• They found the organization very disorganized during the pandemic, with visits canceled on short notice, caregivers arriving unscheduled, and poor communication.
• They described a billing nightmare that took more than two months to resolve, with promises of resolution that never fully materialized.
• They cannot recommend Visiting Angels.
• They reported that office staff would not return phone calls or provide updates when asked.

Review

Assisting Angels Home Care in Boise is best suited for families that want intimate, at-home support delivered by genuinely compassionate caregivers who can adapt quickly to changing needs. This community excels when the priority is keeping a loved one out of a facility while maintaining daily routines, dignity, and a personal connection to care. It is especially strong for dementia care, respite arrangements, and situations that require a reliable, friendly team to promote safety and activity in the home. Clients who value a warm, "angelic" approach to caregiving - where caregivers become trusted companions - will find this agency's culture aligns with those goals.

That said, those who require ironclad scheduling discipline and billing transparency should consider alternatives. A few reviewers pointed to inconsistent scheduling, last-minute visit changes, and protracted billing issues. While these occurrences are not universal, they do surface often enough to matter for families that must tightly control caregiving tempo, or who prefer a highly predictable administrative process. Families with very high needs for a single, dedicated caregiver every day, or with complex billing expectations, may want to compare other providers that emphasize centralized scheduling and more rigid billing workflows.

The agency's strongest assets clearly offset many of the potential drawbacks. The care teams are repeatedly described as exceptionally professional, courteous, and devoted, with multiple caregivers earning high praise for compassion and reliability. The ability to match families with caregivers who genuinely fit personal preferences - and to adjust those matches as needs evolve - translates into meaningful continuity and comfort for clients with dementia or long-term homebound goals. Short-notice staffing is not only possible but demonstrated in practice, and the staff's warmth often helps families feel that their loved ones are in capable, almost familial hands.

In the most compelling cases, the agency proves its value by enabling extended home living and personal autonomy. Testimonials highlight how a well-muited caregiver can help a dementia patient stay in familiar surroundings longer, with caregivers who foster conversation, routine, and meaningful activity. The personal connection - ranging from shared meals to friendly consistency - surfaces repeatedly as a defining benefit, translating into reduced caregiver burden for family members and greater peace of mind. The anecdotes also emphasize practical outcomes: timely help, safe assistance with daily tasks, and a level of attentiveness that allows families to reclaim time for themselves without sacrificing quality care for their loved one.

For families weighing the decision, approach this agency with a plan that acknowledges both strengths and friction points. Begin with a precise care plan that names cognitive or physical goals, daily schedules, and preferred caregiver traits. Insist on a primary care coordinator and a clear backup arrangement to minimize disruption if a caregiver is unavailable. Request detailed billing expectations upfront, and establish a process for promptly addressing any pricing or scheduling concerns. If dementia or complex medical needs are involved, seek explicit examples of caregiver training and ongoing supervision. Consider a trial period to assess not only caregiver compatibility but also the reliability of scheduling and communication.

The bottom line is practical and decisive: for Boise-area families seeking warm, adaptable in-home support that can sustain independence and provide meaningful companionship, Assisting Angels Home Care is a strong contender. Its caregivers consistently demonstrate the kind of compassion and professionalism that turns home care into a social and practical lifeline. The potential administrative gaps flagged by a minority of reviews can be mitigated through proactive planning, clear expectations, and a structured bedside-to-diller liaison approach. When those safeguards are in place, the positives far outweigh the negatives, making this agency a compelling option for sustained, person-centered home care.

This area of Boise, Idaho offers a convenient and well-equipped location for senior living. With numerous healthcare facilities in close proximity, including Terry Reilly Health Services and St Luke's Center for Spine Wellness, residents have easy access to quality medical care. The presence of pharmacies like Walgreens and Med Now Pharmacy ensures that medication needs can be easily met. In terms of recreation, there are several parks nearby such as Manitou Park and Kathryn Albertson Park, providing opportunities for outdoor activities and leisurely strolls. Additionally, the area is serviced by reliable transportation options like the Boise Airport and Gate B14. Overall, this neighborhood offers a blend of healthcare services, dining options, recreational facilities, and transportation convenience for seniors looking to settle down in Boise.

Physicians

• Terry Reilly Health Services (0.5 miles)
• Calico Pediatric Therapy Center (0.7 miles)
• Primary Health Medical Group Broadway (1.4 miles)
• Sandoval Center For Medicine (1.6 miles)
• Humphreys Diabetes Center (1.7 miles)
• The Pain Center (1.9 miles)
• St Luke's Center for Spine Wellness (1.9 miles)

Cafes

• Starbucks (0.6 miles)
• Dutch Bros Coffee (1.4 miles)
• Starbucks (1.6 miles)
• Dutch Bros Coffee (1.7 miles)
• Slow By Slow Coffee Bar (1.8 miles)
• Dutch Bros Coffee (2 miles)
• Flying M Coffeehouse (2.1 miles)

Restaurants

• Willowcreek Grill (0.7 miles)
• Taco Time (0.8 miles)
• Elmer's Restaurant (1.1 miles)
• Applebee's (1.2 miles)
• Jersey Mike's (1.4 miles)
• McDonald's (1.5 miles)
• Pho Le (1.5 miles)

Pharmacies

• Walgreens (1.1 miles)
• O Zone Condom Shop (1.4 miles)
• Shopko Pharmacy (1.6 miles)
• Cardinal Health (1.7 miles)
• Walgreens (1.8 miles)
• Canada Prescription Service (2.1 miles)
• Med Now Pharmacy (2.3 miles)

Parks

• Manitou Park (1.2 miles)
• Dog Island (1.5 miles)
• Kathryn Albertson Park (1.7 miles)
• Municipal Park (2.1 miles)
• Cecil D. Andrus Park (2.2 miles)
• Fairview Park (2.3 miles)

Transportation

• Boise Airport Waiting Area (1.5 miles)
• Boise Airport (BOI) (1.5 miles)
• Gate B14 (1.6 miles)
• Terminal B (1.6 miles)

Hospitals

• Maribel C Morrell (1.8 miles)
• Careers at St Luke's (1.9 miles)
• St Luke's MSTI Pediatric Oncology (2.1 miles)
• Saint Alphonsus Regional Medical Center, Departments, Pediatrics (2.1 miles)
• Southwest Idaho Advanced Care Hospital (2.3 miles)
• Idaho Elks Rehabilitation Hospital (2.3 miles)