Overall Review of Assisting Angels Home Care, Inc.
common
20 reviews mention this
Caregivers are consistently compassionate
Residents and families describe caregivers as kind, compassionate, and easy to trust.
Many reviewers say the caregivers felt genuinely caring and competent, and they often mention specific caregivers by name. Several families describe support that helped a loved one stay comfortable and engaged, including during dementia-related needs. A number of reviews also emphasize courteous, professional visits and a friendly, supportive presence in the home.
common
10 reviews mention this
Scheduling support feels responsive
The office and coordinators are described as helpful and responsive when care needs change.
Reviewers frequently mention the front office or coordinators as efficient, organized, and willing to help, especially when setting up interviews, scheduling, or adjusting hours. Several families also report that help arrived on time and that staff worked to solve coverage issues when caregivers had problems. Even positive reviews sometimes pair praise with concrete examples of communication and follow-through.
differentiator
5 reviews mention this
Memory care support at home
Families describe reliable in-home support for Alzheimer's and dementia so loved ones could stay home longer.
Multiple reviews focus on dementia and Alzheimer's support delivered in the home rather than requiring an immediate move to a care facility. Families describe caregivers that helped loved ones get through the day, stayed consistent for long stretches, and provided companionship and comfort. A few reviewers also connect the support to being able to manage increased needs over time.
common
4 reviews mention this
24/7 and respite coverage helps
Reviewers highlight extended coverage, including 24/7 care, and respite help for family caregivers.
Several reviewers describe using the service for demanding schedules, including 24-hour coverage, to keep a loved one safe at home. Others mention respite support that gave them time for appointments or errands while still maintaining in-home care. Families also report that care teams worked to match coverage to the situation as it changed, including during recovery needs.
caveat
2 reviews mention this
Some reviews cite communication and billing issues
A small number of reviewers say they had problems with communication and billing.
One reviewer reports cancellations on short notice, caregivers arriving at unscheduled times, and difficulties getting updates from the office. The same review also describes a prolonged billing problem that required repeated follow-up to resolve. Another reviewer simply says they would not recommend the agency, reinforcing that experiences can vary.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.