Lory's in Waipahu, HI

94-1492 Waipahu Street, Waipahu, HI 96797

For more information about senior living options: (844) 490-3973

2.6 from 100 reviews
5 stars
36
4 stars
4
3 stars
1
2 stars
5
1 stars
54

Assisted Living

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    Overall Review of Lory's

    Pros

    • pro The workers were very polite and helpful.
    • pro The service was efficient and the line moved quickly.
    • pro Gretchen was extremely helpful, explaining everything and answering questions.
    • pro The staff provided excellent customer service.
    • pro The post office is small but well organized, with air conditioning and ample space for a comfortable line.
    • pro The staff made customers feel valued, delivering easy in and easy out service.
    • pro They consistently handle tasks efficiently, even during busy times.
    • pro The staff are friendly, greet customers, and eagerly answer questions.

    Cons

    • pro The reviewers say the post office never answers the phone, making it hard to get help.
    • pro They claim the staff is chronically understaffed, leading to long lines and slow service.
    • pro Packages are frequently lost or misdelivered, with delayed or failed redelivery.
    • pro Mail is routinely delivered to the wrong boxes, compromising privacy.
    • pro The office is overcrowded and disorganized, resulting in chaotic experiences.
    • pro Self-service options are inaccessible after hours, and some machines cannot be used.
    • pro Employees are described as rude or unhelpful, contributing to inconsistent service.
    • pro Delivery notices and actual delivery times often do not align, causing frustration and delays.

    Review

    Best suited for families who want a straightforward, person-to-person service experience and can tolerate busy conditions. Lory's Waipahu operates with staff who are consistently courteous and oriented toward keeping things moving, which matters when time and clarity are at a premium. The environment emphasizes accessibility and practicality: an open, navigable floor plan, a lower counter for easier interaction, and plenty of space to maneuver - benefits that matter when seniors or caregivers are handling boxes, forms, or returns. The central Waipahu location is a definite plus for households juggling multiple errands, reducing driving time and making routine tasks more predictable. For decision-makers, this site delivers dependable politeness and practical guidance as long as volume isn't overwhelming.

    Those who should consider alternatives are families for whom reliability and predictability are non-negotiable. Several reviews note enduring issues with understaffing, lengthy lines during peak times, and a phone system that often goes unanswered. For seniors who depend on timely deliveries, precise tracking, or guaranteed hand-off of important items, these gaps can translate into real friction and risk. In such cases, it may be prudent to compare other branches or private carriers that emphasize guaranteed scheduling, more responsive phone support, and firmer accountability. When time is critical or when complex coordination is required, exploring options with stronger reliability is a sensible precaution.

    The strongest positives - polite, helpful staff; lines that move when crowds are present; and a culture of practical problem-solving - can materially offset some friction. Staff who take the initiative to assist, explain procedures, and offer hands-on help (like turning complex tasks into simple steps) reduce stress for older visitors and their caregivers. The on-site design also supports smoother transactions: easy access, a counter that accommodates wheelchairs, and a space that doesn't feel cramped even on busy days. These elements establish a baseline of comfort and trust; they're essential when a loved one is relying on routine services to stay connected and organized.

    Yet the main drawbacks are hard to overlook for decision-makers evaluating senior-support needs. Chronic understaffing translates into longer waits, and even well-meaning employees can be stretched thin, which can intensify frustration for those who already feel vulnerable in public settings. When lines are long and phones go unanswered, coordination becomes a challenge - precisely the scenario where missed notifications, delayed deliveries, or misrouted items can disrupt daily routines. Inconsistent hours or after-hours access limitations compound the risk for seniors who depend on predictable access to services. These patterns do not abolish the benefits of friendly staff, but they do materially shape risk assessments.

    Practical guidance follows from these realities. To minimize disruption, plan visits during off-peak windows on weekdays, and build in a buffer for lines and processing time. Have all necessary documentation and tracking numbers ready, and don't rely on phone contact as a primary line of support; instead, corroborate with staff in person when possible and request escalation to a supervisor if service gaps appear. For time-sensitive shipments, consider alternative options or pickup arrangements that reduce the need for repeated engagements. If a problem occurs, document the issue and seek a manager's direct follow-up; the most consistent relief tends to come from proactive staff who own the resolution.

    In the end, Lory's Waipahu offers a solid core of courtesy, accessibility, and practical efficiency that serves many daily needs well. For households where the priority is a calm, respectful in-person experience and straightforward services, this location can be a dependable ally. However, for families with high demands on reliability, strict delivery timelines, or limited tolerance for unreturned calls and sporadic hours, exploring other branches or alternative providers remains a prudent match. The decision should hinge on balancing the value of friendly, capable frontline service against the weight of pending reliability gaps that could affect essential routines.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Honolulu International (7 miles away) Honolulu International (7 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Lory's, a vibrant assisted living community nestled in the heart of Waipahu, HI. Designed for comfort and convenience, Lory's offers a warm and inviting atmosphere with a range of amenities that cater to the diverse needs of our residents. Our fully furnished accommodations feature a charming dining room, serene outdoor spaces, and beautifully landscaped gardens, creating an ideal setting for relaxation and socializing.

    At Lory's, we understand that each individual's care needs are unique. Our dedicated team provides a comprehensive suite of care services tailored to enhance daily living. Residents can receive assistance with activities of daily living such as bathing and dressing, as well as healthcare coordination to ensure their medical needs are met. We also offer meal preparation services that respect special dietary restrictions, including diabetes management options.

    Social engagement is an essential part of life at Lory's. Our scheduled daily activities encourage residents to participate in enriching experiences while fostering connections with fellow community members. With convenient access to various local attractions, including six nearby cafes, multiple parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals, our residents enjoy both community integration and easy access to essential services.

    Additionally, Lory's provides vital transportation arrangements for medical appointments and other essential outings. Connectivity is never a concern here; we offer Wi-Fi/high-speed internet access and telephone services so residents can stay in touch with family and friends.

    Experience peace of mind at Lory's assisted living community in Waipahu, a place where independence thrives within a supportive environment designed for comfort and care.

    Nearby Places of Interest

    This part of Waipahu, Hawaii offers a variety of amenities and services that may be beneficial for seniors looking to live in the area. With several physicians, hospitals, pharmacies, and diagnostic centers nearby, residents have easy access to healthcare services. There are also multiple dining options ranging from fast food chains to local restaurants, as well as cafes for a relaxing cup of coffee. For entertainment, there are theaters within a few miles for enjoying movies and parks where seniors can take leisurely walks. Additionally, there are places of worship nearby for spiritual enrichment. The transportation options make it convenient for seniors to get around the area as needed.

    Physicians

    • Fetal Diagnostic Institute of the Pacific (0.8 miles)
    • Dr Roy Y. Matsumoto, O.D. (1.2 miles)
    • Advanced Medical Imaging (1.3 miles)
    • Westgate Medical Clinic (1.8 miles)
    • Hawaii Vein Center (1.8 miles)
    • Theresa Y Wee, MD (1.9 miles)
    • Rosalo Paeste Rosalo Paeste MD (1.9 miles)

    Restaurants

    • Honolulu Kitchen (1 miles)
    • McDonald's (1 miles)
    • Zippy's Pearl City (1.7 miles)
    • Burger King (2.5 miles)
    • Anna Miller's Restaurant (3.2 miles)
    • Sakura (3.7 miles)
    • Zippy's Ewa (3.9 miles)

    Pharmacies

    • Times Supermarket (1.1 miles)
    • CVS Pharmacy (1.2 miles)
    • Longs Drugs (1.2 miles)
    • Longs Drugs (1.6 miles)
    • Walgreens (2 miles)
    • Don Quijote Drugs (2.2 miles)
    • Times Supermarkets (2.5 miles)

    Cafes

    • The Coffee Bean and Tea Leaf (1.6 miles)
    • Starbucks (2.7 miles)
    • Starbucks (4 miles)
    • Starbucks (4.2 miles)
    • Starbucks (4.5 miles)
    • Starbucks (4.7 miles)
    • Starbucks (5.1 miles)

    Transportation

    • Pearl City Manana Bus Facility (1.6 miles)
    • Wheeler Army Airfield (6.1 miles)
    • Terminal 1 (6.2 miles)
    • Baggage Claim 9-11 (6.2 miles)
    • United Airlines (6.3 miles)
    • Terminal 2 (6.3 miles)
    • Ewa Concourse (6.3 miles)

    Parks

    • Manana Neighborhood Park (1.9 miles)
    • Manana District Park (2.1 miles)
    • Neal S. Blaisdell Park (2.4 miles)
    • Mililani District Park (3.5 miles)
    • Salt Lake District Park (6.1 miles)

    Hospitals

    • Kaiser Permanente Hospital (2.1 miles)
    • Waimano Hospital Dental Clinic (2.6 miles)

    Theaters

    • Consolidated Theatres Mililani 14 (4.1 miles)
    • Sharkey Theater (4.3 miles)

    Places of Worship

    • Community Lutheran Church Wels (4.9 miles)
    • St Philomena Church (6.1 miles)

    Frequently Asked Questions

    Where is Lory's?

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