3443 Likini Street, Honolulu, HI 96818
For more information about senior living options: (844) 490-3973
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The doctors at this office are excellent and provide quality care. The NP who saw patients here was amazing and thorough. The PCP was great and genuinely cared about patients' health. Appointments are easy to schedule, and the doctor is friendly. The clinic is able to accommodate new patients promptly.
The front desk staff can be difficult to deal with. The receptionist often acts without involving the doctor, preventing review or follow-up. The phone system is frequently unhelpful, with calls going to voicemail and slow responses. The staff appear ill prepared and poor at communicating. The practice is perceived to bill for more appointments and unnecessary labs. Appointments are canceled with little to no notice, wasting patients' time. Notes from appointments are not delivered promptly.D-Well Care Services in Honolulu is best suited for seniors and adults who value clinical excellence above all else and are prepared to navigate a more imperfect administrative experience. The doctors and the NP are repeatedly praised for thorough, attentive care, with clinicians who listen, review health markers, and tailor plans. For patients who need timely access to a provider, the office has demonstrated capacity to see new patients quickly when many island clinics have long waits. In short, this is a place where medical competence and personal rapport with clinicians can carry the day for those who can work through scheduling and administrative rough edges.
Those considering alternatives should note that a strong clinical team does not guarantee reliable administrative follow-through. If the priority is seamless communications, punctual callbacks, and consistently delivered documentation and notes, other practices may deliver less friction. Families who require dependable front-desk service, predictable appointment logistics, and transparent billing practices may find more consistency elsewhere. In practical terms, this clinic is less suitable for anyone who cannot tolerate sporadic phone access, last-minute request rerouting, or delayed note delivery as a routine expectation.
On the upside, the core medical strengths are clear and meaningful. Reviews consistently point to doctors who are capable, engaged, and genuinely focused on improving health markers. The nurse practitioner in particular is described as thorough and attentive, with a track record of thoughtful assessment. When the clinical relationship works, patients feel heard, and care plans reflect careful consideration of medical history and current needs. For seniors who rely on coordinated care from a trusted clinician, that medical backbone can offset many day-to-day irritants.
The most persistent downsides cluster around administrative and communication gaps. Front desk staff are frequently described as difficult, with reports of responses that feel curt or unhelpful and of frontline staff who do not pass simple requests to clinicians. Phone access is inconsistent, with prolonged voicemails and missed calls, and messages about appointments or notes are not always reliable. Cancellations with little notice and notes that do not arrive promptly - sometimes after a visit - compound the sense that time and care are not as tightly synchronized as they should be. Some reviewers even describe the operation as poorly organized, amplifying the stress of seeking medical attention.
These pros and cons create a clear trade-off. For families prioritizing medical excellence and a clinician-led approach, D-Well Care Services delivers substantial value. The payoff is the potential for high-quality health management, proactive discussion of health markers, and a clinician who appears genuinely invested in outcomes. The cost is ongoing friction in scheduling, communication delays, and variability in administrative reliability. If these administrative headaches will disrupt routines, or if a patient's care requires tightly coordinated notes, tests, and timely documentation, then alternatives with more polished front-office systems should be pursued.
Practically, a decision to engage this community should start with setting hard expectations and a concrete care plan. Confirm who will be the primary contact for scheduling and for urgent requests, and request a direct line to the NP or clinician responsible for ongoing management. Insist on explicit turnaround times for notes, test results, and referrals, and document these in writing. Discuss billing practices upfront and seek clarity on any anticipated labs or repeat visits to avoid surprise charges. Consider a short trial period to evaluate whether administrative performance stabilizes alongside clinical rapport. In short, this is a strong clinical option for those who can tolerate imperfect administration; for families with little tolerance for front-desk missteps, other providers may offer greater peace of mind.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.D-Well Care Services is an assisted living community located in Honolulu, HI. Our community offers a range of amenities to ensure that our residents have a comfortable and convenient living environment. This includes a spacious dining room where nutritious meals are served, ensuring that dietary needs and restrictions are taken into account. Each living space is fully furnished and residents can enjoy the beautiful outdoor space and garden.
We understand the importance of maintaining a clean and organized living environment, which is why our dedicated housekeeping services are available to our residents. We also offer move-in coordination assistance to make the transition as smooth as possible. For those who require it, we provide assistance with activities of daily living such as bathing, dressing, and transfers.
The well-being of our residents is a top priority, which is why we coordinate with healthcare providers to ensure comprehensive care. Our staff members are trained in diabetes management and can assist with medication management. We also accommodate special dietary restrictions to cater to individual needs.
Transportation arrangement for medical purposes is provided to ensure that our residents can easily access necessary healthcare appointments. Additionally, we have numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby for added convenience and entertainment.
At D-Well Care Services in Honolulu, HI, we strive to provide a comfortable and supportive environment for our residents where they can lead fulfilling lives while receiving the necessary care they need.
D-Well Care Services is located at 3443 Likini Street, Honolulu, HI 96818 in Honolulu County, Hawaii
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