Brickmont Woodstock

Pros

• The facility is very bright, clean, and well-maintained, creating a welcoming environment for residents.
• Many staff members are friendly and genuinely care about the residents, building strong relationships with them.
• Residents enjoy a variety of activities and outings that cater to different interests.
• Meals offer a nice variety and some residents find them delicious, contributing to an overall positive dining experience.
• Positive changes have been noted since the new management company took over.
• Some family members feel at ease knowing that their loved ones are checked on regularly by attentive staff.
• Residents appreciate having their own space in spacious and pleasant rooms with good-sized closets.
• Families value the partnership they have with the staff in providing care for their loved ones.

Cons

• The facility does not ensure that residents receive necessary personal care, such as showers, leading families to intervene regularly.
• Meal quality is consistently criticized, with many residents expressing dissatisfaction with the food provided.
• Medication management is poorly handled, often requiring family members to monitor and advocate for their loved ones to ensure proper administration.
• The memory care unit lacks adequate access to common areas and activities, greatly limiting residents' experiences compared to what was promised during tours.
• There are complaints about staffing levels being insufficient to meet residents' needs effectively, resulting in caregivers being overworked.
• Families have reported issues with laundry services not being fulfilled as promised, leading them to take matters into their own hands.
• Communication from management is lacking, with significant changes occurring without informing families or addressing their concerns adequately.
• Some residents feel neglected or isolated due to inadequate staff attention and follow-through on basic needs like bed linen changes.
• Overall management has received poor reviews for unhelpfulness and rudeness when resolving issues related to billing and patient care.
• The facility has seen a decline in service quality after a change in ownership and management but has not communicated these changes effectively with families.

Review

The Brickmont facility has garnered a mix of feedback, reflecting both commendations and significant concerns regarding the quality of care, management practices, and overall resident experience. On one hand, many families appreciate the cleanliness and attractiveness of the premises, underscoring that the environment is friendly and welcoming. Staff members are often described as genuinely caring about the residents and forming personal bonds with them. For some families, this nurturing atmosphere translated into a sense of comfort for their loved ones?a sentiment echoed by individuals who noted that their family members felt happy and at home within the community.

However, an overarching theme in these reviews is a troubling inconsistency in care services. Multiple reviewers expressed dissatisfaction with essential daily routines such as meal provision and hygiene practices. One example highlighted was a lack of timely showers for residents, forcing relatives to step in to ensure basic hygiene was maintained before outings. Similarly, concerns were raised about meal delivery?particularly for residents unable to attend communal dining?and instances where paid food services failed to deliver meals consistently. Food quality itself emerged as a recurring complaint; while some praised variety, others noted it left much to be desired in both taste and portion size.

Medication management has proven to be another critical issue at Brickmont. Several reviews indicated significant lapses in administering medications on time or correctly, which required family involvement to rectify these oversights. One family emphasized that without their active monitoring and communication with staff about necessary corrections, vital medications might have gone missed entirely. This lack of consistency has understandably alarmed families who expect reliable care for their loved ones? health needs.

Despite these operational shortcomings, some families reported positive experiences concerning specific caregivers who worked diligently despite being overburdened by staffing shortages. Reviewers noted that good caregivers often felt overwhelmed due to inadequate staffing levels throughout the facility. The management team also faced criticism; comments attributed an ineffective administrative structure to underlying issues with service delivery. Families shared anecdotes of frustration when trying to communicate concerns or obtain assistance from management when urgent issues arose.

Another point raised by several reviewers pertains specifically to memory care services offered at Brickmont. Many described feeling misled during initial tours regarding access to common areas and activities available for memory care residents compared to those promised during sales pitches for independent living spaces. These discrepancies have led some families to recommend caution when considering Brickmont for individuals requiring tailored memory support since many felt there wasn?t enough transparency regarding what residents could realistically expect.

While opinions on Brickmont vary significantly depending on individual experiences within the facility, it?s clear that more consistent attention must be directed toward basic resident needs?such as meals, medication management, and adequate staffing?to enhance overall quality of care moving forward. As new management continues transitioning into its role at Brickmont Woodstock amidst rising costs?including expected annual rental increases?it remains critical for future assessments of this community's success or failure in meeting resident needs through ongoing evaluation based on family feedback combined with improved operational strategies across all areas mentioned above.

This part of Woodstock, Georgia offers a range of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment. The area boasts a variety of dining options such as Sidelines Grille, Guston's Grille, and Chick-Fil-A, providing easy access to delicious meals without having to travel far. In addition, there are several places of worship nearby for those seeking spiritual fulfillment. For recreational activities, residents can enjoy parks like Dupree Park and Woofstock Park, which offer opportunities for outdoor exercise and relaxation. Access to pharmacies like Walgreens and CVS Pharmacy ensures easy access to necessary medications and healthcare services. Lastly, transportation options such as U-Haul Moving & Storage provide convenience for seniors looking to move or travel within the area. Overall, this part of Woodstock provides a well-rounded community with diverse offerings that cater to the needs of older individuals seeking a safe and vibrant neighborhood to call home.

Restaurants

• Sidelines Grille (0.2 miles)
• McDonald's (1.1 miles)
• Guston's Grille (1.1 miles)
• Sonic Drive-In (1.3 miles)
• Bruster's Ice Cream (3.3 miles)
• McDonald's (3.3 miles)
• Chick-Fil-A (3.5 miles)

Places of Worship

• First Baptist Church Woodstock (1.4 miles)
• Woodstock City Church (3.7 miles)
• Transfiguration Catholic Church (3.7 miles)
• Calvary Chapel Woodstock (4.9 miles)
• Antioch (7.6 miles)
• Congregation Etz Chaim (7.8 miles)

Parks

• Dupree Park (2.1 miles)
• Harrison Park (3.1 miles)
• Woofstock Park (3.8 miles)
• Clubhouse River Park (4.5 miles)
• Shaw Park (5.4 miles)
• Aviation Park Kennesaw (8.3 miles)

Theaters

• Movie Tavern Sandy Plains (2.9 miles)
• AMC Barrett Commons 24 (7.8 miles)

Pharmacies

• Walgreens (3.5 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.4 miles)
• Kroger Pharmacy (4.4 miles)
• CVS Pharmacy (4.8 miles)
• Walgreens (4.9 miles)

Cafes

• Starbucks (3.8 miles)
• Starbucks (6.4 miles)
• Panera Bread (6.9 miles)
• Starbucks (7.3 miles)
• Starbucks (7.6 miles)
• Starbucks (8 miles)

Physicians

• East Cobb Center For Therapy (4 miles)
• Georgia Eye Partners Woodstock (4.1 miles)
• Vascular & Surgical Associates (4.3 miles)
• Pinnacle Orthopaedics (4.3 miles)
• Lloyd Richard Bardwell (5 miles)
• Marietta Eye Clinic (5.8 miles)
• Harmony Pediatrics (6.3 miles)

Transportation

• U-Haul Moving & Storage (6.6 miles)