Susan's Personal Care Home in Thomasville, GA
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114 Hambleton Street, Thomasville, GA 31792
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
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The staff are very friendly and the facility is beautiful. Families are happy with their loved ones living there. The facility is clean, spacious, and safe, and residents feel cared for. The porch area with a swing and fans offers a charming, cool outdoor space. Each resident has their own room and there are laundry rooms on every corridor. There are several large rooms for gatherings and celebrations, like bingo and parties. The central area is spacious with a large TV and ample seating for socializing. The dining area is large and the staff coordinate to ensure everyone can eat together. Staff call residents by name and take time to chat and laugh with them. The memory care team is described as caring, attentive, and thoroughly dedicated. The community is welcoming, beautiful, and feels like family. Families say Southern Pines provides exceptional care, compassion, and a home-like atmosphere.
Memory Care - Do not recommend this for any older person that cannot look out for themselves. The performance does not match what residents are assured they will receive. Visits by staff were scheduled every 2 hours, and residents were lucky to see someone every 4?5 hours. The staff always complained about being overworked and short staffed. There were two very rude employees who were rude to residents and their families. There is a lack of accountability, and it feels like loved ones are treated like a 9-5 income. The janitorial staff could do better, and memory care lists many activities but doesn't seem to be doing much.Susan's Personal Care Home in Thomasville, GA is best suited for families seeking a warm, home-like environment where friendliness, cleanliness, and personal attention rise to the top. The community earns strong marks for a welcoming culture, well-kept facilities, and spacious apartments that make residents feel safe and comfortable from day one. Reviewers consistently point to a staff that greets residents by name, chats meaningfully, and fosters a sense of belonging. For families prioritizing daily interaction, purposeful programming, and a feeling that a loved one is part of a close-knit community, this is a standout option.
Those weighing alternatives should keep in mind who may not be the best fit. If a family needs near-constant, hands-on supervision with guaranteed immediate responses at any hour, this may not be the strongest match in every moment, as some reviews note variability in night-shift responsiveness and staffing consistency. Programs that require highly specialized, around-the-clock memory care with uniform, predictable coverage might lead families to compare other local options with more robust overnight support and clearer escalation protocols. In short, the community shines in atmosphere and daytime care, but prospective buyers should assess overnight coverage and memory-care rigor against their expectations.
The core strengths - cleanliness, a welcoming staff, and a lively, engaging environment - more than offset several of the notable downsides in the reviews. Families repeatedly describe spotless, pleasant spaces, appealing common areas, and spacious private apartments. The dining rooms, porch areas, and landscaped grounds cultivate a feeling of hospitality rather than institutional care. The staff's visible dedication - being approachable, calling residents by name, and celebrating milestones - builds trust and comfort for families navigating a difficult transition. When meals, activities, and social events are plentiful, the overall experience remains consistently positive even if occasional service gaps appear elsewhere.
Where Susan's Personal Care Home truly shines is in its community life. Reviewers highlight diverse activities, themed events, and opportunities for families to participate, which helps residents remain engaged and connected. The integration of family involvement - tours, gatherings, and celebrations - creates a sense of continuity and belonging that is hard to sustain in more impersonal settings. The memory-care references in the reviews reveal a mixed picture: some families speak highly of attentive care and thoughtful coordination with hospice and nursing partners, while others caution that activity levels and staff engagement can vary within memory-care operations. The reality is a nuanced balance, with daytime vitality and resident-focused warmth as a consistent strength, tempered by occasional concerns about program consistency in memory care.
On the practical side, prospective residents should heed a few cautions echoed in the feedback. Night shifts and response times have been flagged by some families, and there are calls for stronger supervision and staff training, especially on units with higher needs. Management accountability and communication are recurring themes - parents and siblings want clear expectations, reliable call systems, and timely follow-through on issues raised by families. While several families sing praise for leadership and the proactive, caring attitude of staff, others urge careful diligence in assessing floor-by-floor operations, staffing plans, and the exact level of supervision across shifts before making a decision. This is not a red flag so much as a prompt to do due diligence.
The decision comes down to alignment with priorities. If the goal is a bright, clean, people-centered environment with genuinely affectionate staff and a robust calendar of social and recreational activities, Susan's Personal Care Home delivers compelling value. If overnight coverage and memory-care rigor are your non-negotiables, and you need assurances of consistent night-time response, it pays to compare with alternatives that emphasize 24/7 staffing stability and stronger memory-care protocols. In evaluating, request the latest staffing rosters, night-shift policies, and a detailed memory-care program outline; insist on speaking with current residents and their families about nightly experiences. A deliberate, multi-visit assessment will reveal whether Susan's Personal Care Home truly matches the tone of care desired for a loved one's later-life chapter.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Susan's Personal Care Home, a warm and inviting assisted living community located in the heart of Thomasville, GA. Specializing as a board and care home, we provide a nurturing environment designed to meet the unique needs of our residents.
At Susan's Personal Care Home, you’ll find an array of amenities that enhance comfort and convenience. Our cozy dining room offers nutritious meals prepared with special dietary restrictions in mind, ensuring that every resident enjoys delicious and accommodating dining options. The home is fully furnished for ease of transition, and residents can take advantage of our beautiful garden and outdoor spaces for relaxation and social engagement.
We pride ourselves on providing comprehensive care services tailored to support activities of daily living. Our dedicated staff is available to assist with bathing, dressing, and transfers while coordinating closely with health care providers for optimal medical management. Residents benefit from personalized services such as meal preparation, medication management, and specialized diets, including those for diabetes, ensuring their nutritional needs are met.
In addition to essential care services, we offer scheduled daily activities designed to engage residents’ minds and bodies while fostering a sense of community. Whether it’s participating in group exercises or enjoying quiet time in our serene outdoor spaces, there’s something for everyone at Susan’s.
Our strategic location makes it easy for residents to access nearby conveniences including six cafes and 28 restaurants for delightful outings or take-out meals. For health-related needs, there are 10 pharmacies and 29 physicians located nearby, along with 10 hospitals within reach should urgent care be required. We also facilitate transportation arrangements for medical appointments to ensure residents stay connected with their healthcare providers.
At Susan's Personal Care Home in Thomasville, GA, we are committed to creating a safe, engaging lifestyle that promotes dignity and independence while providing compassionate support every step of the way. Join us today to experience the warmth of our community!
Susan's Personal Care Home is located at 114 Hambleton Street, Thomasville, GA 31792 in Thomas County, Georgia
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