3980 Indian Lakes Circle, Stone Mountain, GA 30083
For more information about senior living options: (844) 490-3973
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Ms. Malynda Gibbs is described as wonderful and an amazing employee whose presence the residents hope to keep for many years. Malinda is praised as the best and keeps doing her job well. Melinda and the maintenance crew receive kudos, with DeAndre noted as great, kind, and knowledgeable. Management improvements are acknowledged: phones are answered, calls are returned, work orders are processed, and concerns are being addressed. One reviewer called the complex an absolutely flawless place. The atmosphere is said to be very clean and peaceful, with management being kind and helpful and tenants welcoming. Crystal is praised as awesome following a new management change. New management is described as bringing a much better place to live. The environment is described as nice and new. The staff is recognized as professional and friendly. The community is noted as good for seniors and handicapped living. Overall, the service and community are described as outstanding, with remarks like "amazing community" and "Safe, Clean, and Happy Place."
The complex experiences frequent management turnover, with new managers appearing indifferent to residents. Maintenance issues go unaddressed for months. Services and safety have declined while rents have increased. Parking has worsened, with residents having multiple cars occupying spots and not moving them. The management staff is described as rude, nasty, and unprofessional. On-site safety concerns include homeless people in the parking lot and alleged drug activity; hallways smell of weed. Elevators and water pipes have major problems and are not fixed promptly. The application process included discriminatory questions and prejudicial treatment.The community has long been a point of pride for many residents, but over the past several years it has slipped into a pattern of decline that touches almost every aspect of living there. Long-term tenants report that the Manor at Indian Creek in Stone Mountain, Georgia, which once felt like a well-kept, neighborly place, now struggles with a steady erosion of services, safety, and basic courtesy. Maintenance issues pile up, amenities grow unreliable, and the mood among residents darkens as turnover in management compounds frustrations. In short, what used to feel like a cared-for home has become a source of daily stress for many who call it home.
Management turnover has become a defining story for the complex. Reports describe a revolving door of leadership - nine managers in less than four years in one account, and multiple changes in shorter spans in others. The owners themselves are said to have not been seen or engaged since the first year, leaving a vacuum that new managers sometimes fill with indifference or a brusque demeanor. One reviewer explicitly noted that the new managers "don't give a Damn about anyone in the building," while another observed management changes as frequent as every 30 days. The leasing office is widely described as unwelcoming and occasionally hostile, with residents recounting experiences of nastiness and rude treatment that make seeking help feel like walking into a gauntlet rather than a help desk.
Maintenance, a core promise of any rental community, has borne the brunt of this instability. Several residents complain of issues that persist for months, with water pipes bursting and two elevators out of service for extended periods. A recurring grievance is the failure to address work orders promptly or to return calls, leaving problems like nonfunctional air conditioning in the heat of summer or ongoing plumbing problems unresolved for far too long. While a few early reports praised a new maintenance crew for responsiveness and competence, the overall pattern remains one of inconsistency, where some days bring better follow-through and others return to the same cycle of delay and neglect.
Safety and the social environment add another layer of concern. Accounts describe parking lots swollen with cars, the presence of people sleeping in cars, and even claims of drugs being sold within the complex. Several reviewers paint a picture of a shifting and unsettled neighborhood, with "ghetto coming in" as some residents move out and others - sometimes homeless at night - present a new set of safety worries. Hallways have even carried offensive odors like weed, contributing to a sense that the building is not the secure, orderly sanctuary it once felt like. In this atmosphere, stories of renters restricting guests or changing policies to exert control have intensified the feeling that the property has lost some of its former stability and warmth.
Residents have repeatedly tried to influence change through programs and community-building efforts, only to encounter inconsistency in support and funding. There was a long-standing invitation to offer free computer workshops, photography classes, outdoor movie nights, and other events, but many felt their efforts were brushed aside or swallowed by a budget that did not seem to flow toward meaningful activities for residents. Seniors, in particular, felt left out, with little to no organized programming - and resources that might have funded such initiatives sometimes unavailable or underutilized. In response, some of the newer managers have slowly begun to restore communication, with clearer phone lines, better handling of calls, and more attention to work orders, signaling a potential shift toward a more resident-centered approach.
Despite the persistent criticisms, there are bright notes that appear intermittently in the story of this community. A handful of residents have spoken highly of certain managers and staff who have stood out for kindness, professionalism, and effective service. Barbara Simpson, a resident in building 1,singled out Ms. Malynda Gibbs as a standout, describing her as "the cream in my coffee" and expressing heartfelt appreciation for the care she provides. Others have praised Malinda/Melinda (spelling varies in reports) and DeAndre, noting that interactions with them have been characterized by responsiveness and competence. Some reviews even describe the complex as "Absolutely flawless" or "Amazing" in terms of atmosphere and service when the right leadership is in place, and several accounts celebrate how phone calls are being answered, calls returned, and work orders moved along more quickly under certain managers, suggesting that genuine improvement is possible when leadership and staff align with resident needs.
Taken together, the narrative is one of a once-proud community grappling with the consequences of frequent management transitions, uneven maintenance, and a changing social environment. The rent has risen even as services have declined, and the sense of being heard by those in charge has, for many, faded. Yet amid the pain and frustration, there are pockets of hope: moments when a single manager's dedication or a capable maintenance crew's timely response demonstrates what effective management can achieve. The overall impression is that, while the base condition remains challenging for many residents, there are clear signs that real, sustained improvements could be possible if ownership and management commit to consistency, accountability, and genuine engagement with the people who live there.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Smart Place At Indian Lakes is an assisted living community located in Stone Mountain, GA. Our community offers a range of amenities and care services to ensure our residents' comfort and well-being.
The fully furnished apartments provide a cozy and homely atmosphere for our residents, while the dining room offers delicious meals that cater to special dietary restrictions. Additionally, our housekeeping services ensure that residents can enjoy a clean and tidy living space.
We understand the importance of maintaining an active lifestyle, which is why we offer a variety of scheduled daily activities for our residents to participate in. From social gatherings to exercise classes, there's something for everyone to enjoy.
Our care services are designed to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with health care providers to coordinate any necessary medical appointments or treatments. Our experienced staff members are trained in medication management and can assist with diabetes diets and monitoring.
For added convenience, we offer transportation arrangements for medical visits as well as doctors' appointments. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, theaters, ensuring that residents have access to everything they need within close proximity.
At Smart Place At Indian Lakes, we strive to create a comfortable and engaging environment where our residents can thrive. Contact us today to learn more about how we can meet your assisted living needs.
This area of Stone Mountain, Georgia, offers convenience and amenities that cater to seniors looking for a comfortable and active lifestyle. With several pharmacies nearby, accessing medication and healthcare services is easy. There are also various places of worship for spiritual fulfillment, as well as a range of dining options including cafes, restaurants, and even a brewery for socializing with friends. For medical needs, there are reputable physicians and hospitals within a short distance. Parks provide opportunities for outdoor activities and relaxation, while nearby theaters offer entertainment options. Overall, this part of Stone Mountain presents a well-rounded community with essential services and recreational facilities that cater to the needs and interests of older adults seeking to reside in the area.
Smart Place At Indian Lakes is located at 3980 Indian Lakes Circle, Stone Mountain, GA 30083 in DeKalb County, Georgia
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