966 Chapman Circle, Stone Mountain, GA 30087
For more information about senior living options: (844) 490-3973
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The company has good people. The staff are good people. The review highlights good people.
The company never answers the phone. They are the worst company ever.A recent customer experience centers on a frustrating pattern of unreachability and unanswered calls that leaves a strong negative impression of the business. The core of the message is simple but persistent: repeated attempts to contact the place go unanswered, creating a sense of neglect and disconnect. The reviewer emphasizes the frequency of these attempts, underscoring that this is not a one-off moment of bad luck but a continuing problem that colors the overall perception of the business.
The line, in the reviewer's words, is often silent. "I've tried calling this place so many times and no one answers the phone," they state bluntly, conveying both disbelief and exasperation. The silence on the other end seems to carry more weight than any other potential grievance, turning a routine act - picking up a call - into a source of frustration. The repeated empty responses imply a breakdown in communication that customers rely on for information, scheduling, or assurances.
Compounding the frustration is a stubborn certainty: "I know they are not closed." The reviewer refuses to accept the absence of contact as proof that the business has shut its doors. This line reveals a tension between two realities - the business appears to be operating in some capacity, yet the customer cannot reach it when needed. The assurance that the company is still open without being accessible by phone adds a layer of incomprehensibility and disappointment, suggesting that availability and transparency are lacking even while operations may continue in other forms.
The strongest verdict in the message is unabashedly negative: "Worse company ever." This declaration carries a sense of finality and strong dissatisfaction, painting the experience as emblematic of a broader pattern of poor service or mismanagement. It's not just a single missed call; it's the culmination of a series of disappointments that leads the reviewer to rank the business at the bottom of their experiences with companies in general. The intensity of this statement signals to others that the critic sees systemic issues rather than occasional missteps.
Yet, there is a small, almost conflicting, note tucked into the remark: "Good people's." This fragment hints at a perception that there are decent individuals connected with the business - perhaps staff members or owners - whose character or intentions are admirable. The juxtaposition of "good people" with the verdict that the company is "the worst" creates a complicated portrait: it suggests that personal conduct or ethics may be positive, even while the overall experience falls short due to communication failures or management problems. It's a reminder that a business can have well-meaning people at its core while still delivering a frustrating customer experience.
Taken together, the review paints a portrait of a company whose phone lines are frequently silent, leaving customers feeling ignored and uncertain. The insistence that the business is not closed adds a stubborn ambiguity: there is some activity happening somewhere, but it is not accessible or responsive in the ways customers expect. The categorical judgment of "the worst" frames the overall impression as deeply negative, signaling to potential customers that reliance on phone contact may be unreliable and that the organization may benefit from addressing accessibility and communication gaps.
Despite the harsh assessment, the brief acknowledgment of "good people" hints at a potential path for improvement. If there are indeed caring, capable individuals behind the operation, focusing on reliable communication channels, clearer hours, and more proactive outreach could transform the experience from one of frustration to one of trust. In the end, the reviewer's message emphasizes that responsiveness and accessibility are central to customer confidence, and addressing those areas could be key to altering the current impression.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Owl's Retreat - Community Living Arrangement VIII in Stone Mountain, GA, offers a warm and welcoming environment designed to provide comfort, support, and engagement for its residents. This thoughtfully appointed assisted living community boasts a range of amenities that enhance the quality of life for all who call it home. Residents can enjoy meals in a spacious dining room, relax in fully furnished living areas, or stroll through the beautifully landscaped garden that provides a serene outdoor space.
The community prioritizes convenience and well-being with services such as housekeeping and move-in coordination. Connectivity is easy with available telephone service and Wi-Fi/high-speed internet throughout the facility.
Owl's Retreat excels in offering personalized care services tailored to individual needs. These include assistance with daily activities such as bathing and dressing, as well as transfers when necessary. The dedicated staff coordinates closely with healthcare providers to ensure seamless medical care, including specialized dietary management for conditions like diabetes. Residents benefit from meal preparation and service that accommodates special dietary restrictions, ensuring they enjoy nutritious and satisfying meals.
Transportation arrangements are thoughtfully organized for medical appointments and visits to healthcare providers, allowing residents peace of mind while accessing essential services.
A vibrant activity schedule keeps residents engaged with a variety of scheduled daily activities that foster social interaction and mental stimulation.
Situated near four parks, seven pharmacies, five physicians' offices, 17 restaurants, six places of worship, and one hospital, Owl's Retreat offers convenience at every turn. This ideal location ensures that residents have access to everything they need right within reach.
With its focus on holistic well-being and community connection, Owl's Retreat - Community Living Arrangement VIII represents an excellent choice for those seeking a supportive assisted living environment in Stone Mountain.
Owl's Retreat - Community Living Arrangement VIII is located at 966 Chapman Circle, Stone Mountain, GA 30087 in Gwinnett County, Georgia
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