Owls Retreat - Community Living Arrangement III

515 North Hairston Road, Stone Mountain, GA 30083

For more information about senior living options: (844) 490-3973

3.7 from 3 reviews
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Assisted Living

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    Overall Review of Owls Retreat - Community Living Arrangement III

    Pros

    • pro The company has good people.
    • pro The staff are good people.
    • pro There are good people working at this company.

    Cons

    • pro They tried calling this place many times and no one answered the phone.
    • pro They consider the company the worst company ever.

    Review

    The message comes through with a clear thread of frustration: the writer says they have tried calling the place "so many times" and never get an answer. The repetition emphasizes that this isn't a one-off occurrence but a persistent problem. The tone signals growing ire and disappointment, as if the phone is a barrier to even acknowledging the business has customers who want to engage.

    What stands out is the insistence that the business is not closed. The reviewer makes a point of affirming that the company is still operating, which serves to separate the issue from the possibility of taking a break or shutting down temporarily. The implication is that the lack of response is not due to any obvious downtime but to something else - perhaps neglect, understaffing, or mismanagement - that prevents anyone from answering the phone when customers reach out.

    The strongest verdict in the note is uncompromising: "Worse company ever." That line anchors the overall sentiment with a harsh generalization, signaling a deep dissatisfaction that goes beyond a single missed call. It communicates a feeling that the experience reflects broader issues with reliability and customer service, rather than a minor inconvenience. The phrasing leaves little room for nuance, directing readers to view the entire business through a very critical lens.

    Amid the sharp critique, there is a brief, incongruous line: "Good people's." This fragment reads as a rare nod to the people involved, suggesting that there may be well-intentioned or decent staff behind the scenes. It hints at a more complex picture: while the service or communication is failing, the individuals working there might be good people who deserve better support or guidance. The juxtaposition creates a mixed impression, where harsh dissatisfaction coexists with a faint acknowledgment of potential goodwill.

    For customers, the core takeaway is a sense of unreliable accessibility. When phone lines go unanswered despite the business being open, it creates friction for anyone trying to resolve issues, ask questions, or arrange services. The experience described can lead to confusion and a lack of trust in the company's ability to handle routine inquiries, which in turn can drive customers away or push them to seek alternatives with more responsive communication.

    Overall, the review paints a picture of a business that struggles with visibility and contactability. The repeated failed attempts to reach someone, paired with the emphatic negative verdict and a stray note about good people, together sketch a narrative of frustration and missed opportunity. It signals to readers that while the people behind the operation may be decent, the organization as a whole falls short in the most basic aspect of customer interaction: being reachable when needed.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (17 miles away) William B Hartsfield-Atlanta International (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Owls Retreat is a premier assisted living community located in the peaceful neighborhood of Stone Mountain, GA. We offer a variety of amenities and care services to ensure that our residents have a comfortable and enjoyable living experience.

    Our community features a spacious dining room where residents can enjoy delicious meals prepared by our professional staff. The entire facility is fully furnished, providing a cozy and inviting atmosphere for our residents. Additionally, we have a beautiful garden and outdoor space where residents can relax and enjoy the natural surroundings.

    Our dedicated housekeeping services ensure that the living spaces are clean and well-maintained at all times. We also provide move-in coordination to make the transition into our community as seamless as possible. Residents can stay connected with family and friends through our telephone and Wi-Fi/high-speed internet services.

    At Owls Retreat, we understand the importance of personalized care. Our trained caregivers are available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical care. Our caregivers are experienced in managing diabetes diets and medication management.

    We take special care to accommodate any dietary restrictions that our residents may have, ensuring that each meal is both nutritious and delicious. Transportation arrangements for medical appointments are provided for convenience.

    To keep our residents active and engaged, we offer scheduled daily activities that cater to their interests and preferences. Whether it's socializing with fellow residents or exploring nearby parks and cafes, there are plenty of opportunities for our residents to enjoy their hobbies.

    With multiple pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby, our community is conveniently located within reach of essential services and entertainment options.

    At Owls Retreat - Community Living Arrangement III, we pride ourselves on providing exceptional assisted living services in a warm and welcoming environment. Our goal is to ensure that each resident feels supported and cared for while enjoying an independent lifestyle filled with enriching activities and opportunities.

    Nearby Places of Interest

    Places of Worship

    • Corpus Christi Catholic Church (0.7 miles)
    • Avondale Church Of Christ (3.8 miles)
    • Berean Christian Church (3.8 miles)
    • Rehoboth Baptist Church (4.1 miles)
    • Fairfield Baptist Church (4.1 miles)
    • Christ Our Hope Catholic Church (4.8 miles)
    • Mountain Park First Baptist Church (4.9 miles)

    Pharmacies

    • Walgreens (1.6 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.5 miles)
    • Walgreens (4.1 miles)
    • CVS Pharmacy (4.5 miles)
    • Walgreens (4.6 miles)

    Restaurants

    • McDonald's (2 miles)
    • McDonald's (3.5 miles)
    • The Stratford (4.3 miles)
    • Chick-Fil-A (4.3 miles)
    • Local No. 7 (4.4 miles)
    • The Lost Druid (4.6 miles)
    • Krystal (4.6 miles)

    Parks

    • Stone Mountain Walk Up Trail (2.3 miles)
    • Almost To The Top Of Stone Mountain (2.8 miles)
    • Stone Mountain Park (3 miles)
    • Redan Park (5 miles)
    • Leafmore Country Club (5.7 miles)
    • Henderson Park (5.7 miles)
    • Briarlake Forest Park (5.7 miles)

    Cafes

    • Starbucks (4.5 miles)
    • Dancing Goats Coffee Bar (6.3 miles)

    Physicians

    • Atlanta OB/GYN (4.8 miles)
    • Decatur Health Imaging (4.9 miles)
    • Abc Pediatrics (4.9 miles)
    • Gynecology and Obstetrics of Dekalb PC (5.2 miles)
    • Stone Mountain Family Practice (5.2 miles)
    • East Dekalb Health CTR (5.4 miles)
    • Northlake Emory (5.4 miles)

    Theaters

    • Movie Tavern Northlake Festival (4.9 miles)

    Transportation

    • Marta - Westbound (5.2 miles)

    Hospitals

    • DeKalb Medical Hillandale (6.5 miles)

    Frequently Asked Questions

    Where is Owls Retreat - Community Living Arrangement III?

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